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Received: by mta.e.acegroup.com id hr2m6m163hs7 for <SUSAN@TRANSOCEAN.COM>; Thu, 19 Apr 2018 08:47:53 -0600 (envelope-from <bounce-7982155_HTML-1013691656-76114399-10929662-13@bounce.e.acegroup.com>)
From: "Chubb Personal Risk Services" <chubbemail@e.chubb.com>
To: <SUSAN@TRANSOCEAN.COM>
Subject: Your Platinum Portfolio policies are migrating to the Chubb Customer Portal
Date: Thu, 19 Apr 2018 08:47:53 -0600
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Your Platinum Portfolio policies are migrating to the Chubb Customer Portal


Dear valued Chubb client,


At Chubb, we look for ways to do more for our clients. That's why we continuously strive to improve our online service and client experience - and why we are excited to announce that we are migrating all of our Platinum Portfolio clients to our new and improved Chubb Customer Portal.


The Chubb Customer Portal provides all of the same information and features as the ACE Policyholder Center, but offers a more sophisticated and mobile-friendly experience:

	- If you already have an account on the Chubb Customer Portal and would like to combine all your policies under a single account, please call the Chubb Customer Care Team at 866-324-8222, so that we can help you consolidate your policies into your existing account.
If you have multiple accounts that access the same policy in the ACE Policyholder Center, you must follow the instructions below to ensure you can continue to enjoy this feature on the Chubb Customer Portal. Otherwise, you will be unable to assign a single policy to multiple accounts.


To access the Chubb Customer Portal, simply:

	1. Log in to the ACE Policyholder Center you previously used for online billing and service:

http://click.e.acegroup.com/?qs=d45c58e0c5292b3bd238c0549e18a1c7d86a1be22df09bef27d17c17a3e5da67ee1f54aa1cba8f0c10afe808b4bbda97368768bf768fe8a3 
http://click.e.acegroup.com/?qs=d45c58e0c5292b3bd238c0549e18a1c7d86a1be22df09bef27d17c17a3e5da67ee1f54aa1cba8f0c10afe808b4bbda97368768bf768fe8a3 .

	2. Enter your username and password

If you are unsure of or cannot recall your username or password, please click on the ";Forgot your password or username?"; link in the Login Now section on the ACE Policyholder Center before doing anything else. Please note that the username and password are case sensitive on the Chubb Customer Portal, and that special characters such as # or * may no longer be accepted.

	3. Follow the onscreen messages and prompts
That's it! Once you've completed these steps, you'll have successfully moved your account to the Chubb Customer Portal, where you can:

	- Continue to access your policy and billing information
	- Make one-time payments
	- Elect to receive your billing statements electronically by going paperless
	- Sign up for automatic payments
	- Enroll in complimentary services such as Wildfire Defense (where applicable)We're here to help.


If you have any questions, need assistance completing these steps, or simply need help getting acclimated to the Chubb Customer Portal, please call the Chubb Customer Care Team at 866-324-8222, 8 AM to 8 PM ET, Monday through Friday. You can also access our step-by-step migration help guide

http://click.e.acegroup.com/?qs=d45c58e0c5292b3b940cd622042448df5e1df7aad045386f2cf6de9962273919946c110eb71de746f59e84c3bb2460222861f28aac66b7d3 
Guide to Registration - Customer Portal 


Thank you


Chubb is the marketing name used to refer to subsidiaries of Chubb Limited providing insurance and related services. For a list of these subsidiaries, please visit our website at 
http://click.e.acegroup.com/?qs=d45c58e0c5292b3b55a54fbe499a91c69d20b32a4cc02657f795bb88c3380725ec7b453a357d45ce635d360dba36d46175c8c4a628be746f 
www.chubb.com . Insurance provided by ACE American Insurance Company and its U.S. based Chubb underwriting company affiliates. All products may not be available in all states. This communication contains product summaries only. Coverage is subject to the language of the policies as actually issued. Surplus lines insurance sold only through licensed surplus lines producers. Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Chubb Limited, the parent
 company of Chubb, is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index.



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	We respect your right to privacy - visit the following URL to view our policy.
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			<td style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; font-stretch: normal; font-size: 24px; line-height: 30px;"><font face="Georgia">Your Platinum Portfolio policies are migrating to the Chubb Customer Portal</font></td>
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				Dear valued Chubb client,<br />
				<br />
				At Chubb, we look for ways to do more for our clients. That&#8217;s why we continuously strive to improve our online service and client experience - and why we are excited to announce that we are migrating all of our Platinum Portfolio clients to our new and improved Chubb Customer Portal.<br />
				<br />
				The Chubb Customer Portal provides all of the same information and features as the ACE Policyholder Center, but offers a more sophisticated and mobile-friendly experience:<br />
				<ul>
					<li>If you already have an account on the Chubb Customer Portal and would like to combine all your policies under a single account, please call the Chubb Customer Care Team at 866-324-8222, so that we can help you consolidate your policies into your existing account.</li>
				</ul>
				If you have multiple accounts that access the same policy in the ACE Policyholder Center, you must follow the instructions below to ensure you can continue to enjoy this feature on the Chubb Customer Portal. Otherwise, you will be unable to assign a single policy to multiple accounts.<br />
				<br />
				To access the Chubb Customer Portal, simply:<br />
				<ol>
					<li>Log in to the ACE Policyholder Center you previously used for online billing and service:
						<a href="http://click.e.acegroup.com/?qs=d45c58e0c5292b3bd238c0549e18a1c7d86a1be22df09bef27d17c17a3e5da67ee1f54aa1cba8f0c10afe808b4bbda97368768bf768fe8a3" target="_blank">https://policycenter.aceprivateriskservices.com/policyholder/</a>.<br />
					<br /></li>
					<li>Enter your username and password<br />
					If you are unsure of or cannot recall your username or password, please click on the &#8220;Forgot your password or username?&#8221; link in the Login Now section on the ACE Policyholder Center before doing anything else. <b>Please note that the username and password are case sensitive on the Chubb Customer Portal, and that special characters such as # or * may no longer be accepted.</b><br />
					<br /></li>
					<li>Follow the onscreen messages and prompts</li>
				</ol>
				That&#8217;s it! Once you&#8217;ve completed these steps, you&#8217;ll have successfully moved your account to the Chubb Customer Portal, where you can:<br />
				<ul>
					<li>Continue to access your policy and billing information</li>
					<li>Make one-time payments</li>
					<li>Elect to receive your billing statements electronically by going paperless</li>
					<li>Sign up for automatic payments</li>
					<li>Enroll in complimentary services such as Wildfire Defense (where applicable)</li>
				</ul>
				<b>We&#8217;re here to help.</b><br />
				<br />
				If you have any questions, need assistance completing these steps, or simply need help getting acclimated to the Chubb Customer Portal, please call the Chubb Customer Care Team at 866-324-8222, 8 AM to 8 PM ET, Monday through Friday. You can also access our step-by-step migration help guide
				<a href="http://click.e.acegroup.com/?qs=d45c58e0c5292b3b940cd622042448df5e1df7aad045386f2cf6de9962273919946c110eb71de746f59e84c3bb2460222861f28aac66b7d3" target="_blank">Guide to Registration - Customer Portal</a><br />
				<br />
				Thank you
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	<i><font size="1">Chubb is the marketing name used to refer to subsidiaries of Chubb Limited providing insurance and related services. For a list of these subsidiaries, please visit our website at <a href="http://click.e.acegroup.com/?qs=d45c58e0c5292b3b55a54fbe499a91c69d20b32a4cc02657f795bb88c3380725ec7b453a357d45ce635d360dba36d46175c8c4a628be746f" target="_blank">www.chubb.com
</a>. Insurance provided by ACE American Insurance Company and its U.S. based Chubb underwriting company affiliates. All products may not be available in all states. This communication contains product summaries only. Coverage is subject to the language of the policies as actually issued. Surplus lines insurance sold only through licensed surplus lines producers. Chubb is the world&#8217;s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Chubb Limited, the parent
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