Return-Path: Received: from vps.transocean.com by vps.transocean.com (Dovecot) with LMTP id 6eXICfJYwVjDJQAAInt2oQ ; Thu, 09 Mar 2017 05:30:26 -0800 Return-path: Envelope-to: susan@transocean.com Delivery-date: Thu, 09 Mar 2017 05:30:26 -0800 Received: from [98.116.181.87] (port=51384 helo=TOWKSTANYDIA) by vps.transocean.com with esmtpa (Exim 4.88) (envelope-from ) id 1cly9B-0002ep-2p for susan@transocean.com; Thu, 09 Mar 2017 05:30:25 -0800 Reply-To: From: "Nydia Muto" To: Subject: FW: INQ2017013125117, Account U0173258, Inquiry Date 31/Jan/2017, Customer Tracking Number N/A Date: Thu, 9 Mar 2017 08:30:24 -0500 Organization: Transocean Message-ID: <801FD61A6CEF43E8A5CD52EDCFC1CEFF@TO.Local> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_003E_01D298AF.6644A840" X-Mailer: Microsoft Office Outlook 11 Thread-Index: AdKXggTY8kk0zYoOT66aqABdwEKdYABV0MRQ X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.23573 This is a multi-part message in MIME format. ------=_NextPart_000_003E_01D298AF.6644A840 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit _____ From: invoiceinquiry@verizon.com [mailto:invoiceinquiry@verizon.com] Sent: Tuesday, March 07, 2017 3:32 PM To: susan@transocean.com Subject: INQ2017013125117, Account U0173258, Inquiry Date 31/Jan/2017, Customer Tracking Number N/A Dear Susan, Thank you for choosing Verizon. This message is to acknowledge your recent request regarding ticket INQ2017013125117, under account U0173258, for the early billing of location ID 16934973C. We will track the completion of activation of the disputed service and install request of location ID 16934973C under tracking number NSPE0010864781. We understand this request is very important to you and we will provide another update on or before 03/14/17. **Please note: Per Verizon Standard Service Guide, any invoiced amount not Disputed within 6 months shall be deemed to be correct and binding on Customer. Verizon apologizes for any inconvenience this may have caused. If you have any questions, please contact me directly. Thank you, Kristi Mendoza Service Representative - Customer Care | Verizon Enterprise Solutions Tel: 1-800-838-9426 ------=_NextPart_000_003E_01D298AF.6644A840 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

 

 

From: invoiceinquiry@verizon.com [mailto:invoiceinquiry@verizon.com]
Sent: Tuesday, March 07, = 2017 3:32 PM
To: = susan@transocean.com
Subject: = INQ2017013125117, Account U0173258, Inquiry Date 31/Jan/2017, Customer Tracking Number = N/A

 

Dear Susan,

 

Thank you for choosing Verizon.

 

This message is to acknowledge your recent request regarding ticket INQ2017013125117, under account U0173258, for the early billing of = location ID 16934973C.

We will track the completion of activation of the disputed service and install = request of location ID 16934973C  under tracking number NSPE0010864781. 

We understand this request is very important to you and we will provide = another update on or before 03/14/17.

 

**Please note: Per Verizon Standard Service Guide, any invoiced amount not = Disputed within 6 months shall be deemed to be correct and binding on = Customer.

 

Verizon apologizes for any inconvenience this may have = caused.

 

If you have any questions, please contact me = directly.

 

Thank you,

 

Kristi Mendoza

Service Representative – Customer Care | Verizon Enterprise = Solutions

Tel: 1-800-838-9426

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