Return-Path: Delivered-To: stephen@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id wKXJG09+z1psHQAAInt2oQ for ; Thu, 12 Apr 2018 08:42:07 -0700 Return-path: Envelope-to: stephen@transocean.com Delivery-date: Thu, 12 Apr 2018 08:42:07 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:61143 helo=TOWKSTASandy) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f6eMR-00021I-2Y for stephen@transocean.com; Thu, 12 Apr 2018 08:42:07 -0700 Reply-To: From: "Sandy" To: "'Stephen Hoberman'" References: <01000162b877020d-5cab1db2-f5e6-4faa-86a4-99761d2bb19f-000000@email.amazonses.com> In-Reply-To: Subject: RE: Inquiry from Amazon customer Chelsea: Received wrong item(Order: 112-4283828-5973826) Date: Thu, 12 Apr 2018 11:42:07 -0400 Organization: TO Message-ID: <008601d3d274$d0670c90$713525b0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0087_01D3D253.4956A510" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQKMHyPAEmkqNzWK5yXJ5HnRNt8WwQFqPNW5ooFUBiA= Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0087_01D3D253.4956A510 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hello Stephen- =20 We are out of stock on the 24x36, We can send the 30x48 at the same cost = if you authorize. =20 Also please advise on the following: * Please confirm ok to ship Expedited as they need it for a party this = weekend. =20 {Our cost for overnight delivery would be $39.46 and 2 day = Saturday delivery would be $40.36} * Will we be issuing a pickup for the incorrect rug or ask them to = keep/donate or dispose? =20 Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above =20 From: Stephen Hoberman =20 Sent: Thursday, April 12, 2018 5:10 AM To: Sandy Noriega Subject: Fwd: Inquiry from Amazon customer Chelsea: Received wrong = item(Order: 112-4283828-5973826) =20 Begin forwarded message: From: Chelsea > Date: April 12, 2018 at 2:07:09 AM EDT To: "stephen@transocean.com " = > Subject: Inquiry from Amazon customer Chelsea: Received wrong = item(Order: 112-4283828-5973826) Reply-To: Chelsea > Order ID 112-4283828-5973826: 1 of Liora Manne Frontporch Ginger Jars Indoor/Outdoor Rug Blue 24"X36" = 24"X36"/Novelty/Blue/Rectangle [ASIN: B071HC153M]=20 ------------- Begin message ------------- I received a lighthouse rug not the ginger jar. I need it replaced ASAP. = I need it for a party this weekend=20 ------------- End message ------------- For Your Information: To help arbitrate disputes and preserve trust and = safety, we retain all messages buyers and sellers send through = Amazon.com for two years. This includes your = response to the message above. Amazon.com uses = filtering technology to protect buyers and sellers from possible fraud. = Messages that fail this filtering will not be transmitted. We want you to buy with confidence anytime you purchase products on = Amazon.com . Learn more about Safe Online Shopping = (http://www.amazon.com/gp/help/customer/display.html?nodeId=3D551434) = and our safe buying guarantee = (http://www.amazon.com/gp/help/customer/display.html?nodeId=3D537868). If you believe this message is suspicious, please report it to us here: = http://sellercentral.amazon.com/messaging/report?t=3DA06679313CJ3EQHQXAJD= A = = &m=3DA08926463E24QT30G3DNC&c=3DA2KQUY88UZQWAL&mp=3DATVPDKIKX0DER&h=3D102e= 202feee0e26b9626c64a8fccf7cd56a62772&s=3D1&b=3D1&CODE=3DAQ3467DE20SSMKE19= 6T&code=3DAQ3467DE20SSMKE196T To mark this message as no response needed, click here: = http://www.amazon.com/gp/communication-manager/no-response-needed.html?ms= g=3DA08926463E24QT30G3DNC = = &code=3DAQ3467DE20SSMKE196T&d=3D1523513228673&mp=3DATVPDKIKX0DER&v=3D1&t=3D= fb54ae44ee3b5e4afa231baed29b8ea73e60ec16 [commMgrTok:A08926463E24QT30G3DNC] Was this email helpful? https://sellercentral.amazon.com/gp/satisfaction/survey-form.html?ie=3DUT= F8 = = &HMDName=3DNotificationBusEmailHMD&customAttribute1Value=3D ------=_NextPart_000_0087_01D3D253.4956A510 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Hello = Stephen-

 

We are out of stock on the 24x36, We can send the = 30x48 at the same cost if you authorize.

 

Also please advise on = the following:

  • Please confirm ok to = ship Expedited as they need it for a =C2=A0party this weekend.=C2=A0 =

=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0{Ou= r cost for overnight delivery would be $39.46 = and 2 day Saturday delivery would be =C2=A0$40.36}

  • Will we be issuing a pickup for the incorrect rug or ask them to = keep/donate or dispose?

 

Thank you kindly,

Sandy = Noriega

Customer Service = Manager

10 Midland Ave. Port = Chester NY, 10573

P-914.949.5656x2 / = F-914.937.3140

Sandyn@transocean.com

 

Confidentiality = Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above

 

From: Stephen Hoberman = <stephen@transocean.com>
Sent: Thursday, April 12, 2018 = 5:10 AM
To: Sandy Noriega = <sandyn@transocean.com>
Subject: Fwd: Inquiry from = Amazon customer Chelsea: Received wrong item(Order: = 112-4283828-5973826)

 




Begin forwarded = message:

From: Chelsea <jls2gzwm8l9jfc8@ma= rketplace.amazon.com>
Date: April 12, 2018 at 2:07:09 = AM EDT
To: "stephen@transocean.com" = <stephen@transocean.com>
= Subject: Inquiry from Amazon customer Chelsea: Received wrong = item(Order: 112-4283828-5973826)
Reply-To: Chelsea <jls2gzwm8l9jfc8@ma= rketplace.amazon.com>



Order ID 112-4283828-5973826:
1 of Liora = Manne Frontporch Ginger Jars Indoor/Outdoor Rug Blue 24"X36" = 24"X36"/Novelty/Blue/Rectangle [ASIN: B071HC153M] =

------------- Begin message -------------

I received a = lighthouse rug not the ginger jar. I need it replaced ASAP. I need it = for a party this weekend

------------- End message = -------------

For Your Information: To help arbitrate disputes = and preserve trust and safety, we retain all messages buyers and sellers = send through Amazon.com for two years. =  This includes your response to the message above.  Amazon.com uses filtering technology to = protect buyers and sellers from possible fraud.  Messages that fail = this filtering will not be transmitted.

We want you to buy with = confidence anytime you purchase products on Amazon.com. Learn more about Safe Online = Shopping (http://www.amazon.com/gp/help/customer/display.html?nodeId=3D551434) and our safe buying guarantee (http://www.amazon.com/gp/help/customer/display.html?nodeId=3D537868).

If you believe this message is suspicious, please report it = to us here: h= ttp://sellercentral.amazon.com/messaging/report?t=3DA06679313CJ3EQHQXAJDA= &m=3DA08926463E24QT30G3DNC&c=3DA2KQUY88UZQWAL&mp=3DATVPDKIKX0= DER&h=3D102e202feee0e26b9626c64a8fccf7cd56a62772&s=3D1&b=3D1&= amp;CODE=3DAQ3467DE20SSMKE196T&code=3DAQ3467DE20SSMKE196T

= To mark this message as no response needed, click here: http://www.amazon.com/gp/communication-manager/no= -response-needed.html?msg=3DA08926463E24QT30G3DNC&code=3DAQ3467DE20SS= MKE196T&d=3D1523513228673&mp=3DATVPDKIKX0DER&v=3D1&t=3Dfb= 54ae44ee3b5e4afa231baed29b8ea73e60ec16

[commMgrTok:A08926463E2= 4QT30G3DNC]

Was this email helpful?
https://sellercentral.amazon.com/gp/satisfaction/survey-form.html?i= e=3DUTF8&HMDName=3DNotificationBusEmailHMD&customAttribute1Value=3D=

------=_NextPart_000_0087_01D3D253.4956A510--