Return-Path: Delivered-To: stephen@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id WFT+HdYZyFoIPwAAInt2oQ for ; Fri, 06 Apr 2018 18:07:34 -0700 Return-path: Envelope-to: stephen@transocean.com Delivery-date: Fri, 06 Apr 2018 18:07:34 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:64734 helo=TOWKSTASandy) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f4cKL-0004CA-WA for stephen@transocean.com; Fri, 06 Apr 2018 18:07:34 -0700 Reply-To: From: "Sandy" To: "'Stephen Hoberman'" References: <010001629d67f336-c4b3d0d8-4f60-483a-8ddc-287bdeaed5e0-000000@email.amazonses.com> In-Reply-To: Subject: RE: Return Requested for order 111-4981080-6463436 Date: Fri, 6 Apr 2018 21:07:33 -0400 Organization: TO Message-ID: <000101d3ce0c$cfa8ec40$6efac4c0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0002_01D3CDEB.48985DB0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQMIvgFY2UY7KRi7vMMXd5/VXTYVnQJOlqNzoXgnFJA= Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0002_01D3CDEB.48985DB0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Stephen- =20 Please confirm ok to process and issue a label and I will be happy to = take care of it this weekend. =20 Dunes 8x10. Customer states not as pictured and the rug smells. =20 Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above =20 From: Stephen Hoberman =20 Sent: Friday, April 06, 2018 8:19 PM To: Sandy Noriega Subject: Fwd: Return Requested for order 111-4981080-6463436 =20 Begin forwarded message: From: Nicole Caird > Date: April 6, 2018 at 8:00:58 PM EDT To: "stephen@transocean.com " = > Subject: Return Requested for order 111-4981080-6463436 Reply-To: Nicole Caird > Order ID 111-4981080-6463436: 1 of Liora Manne DU080A59527 Sunset Earth Twirls Rug, 8' x 10' [ASIN: = B00OBCPLHK]=20 ------------- Begin message ------------- Dear The Rug Dept. and Nicole Caird, This email is being sent to you by Amazon to notify and confirm that a = return authorization has been requested for the item(s) listed below. The Rug Dept., please review this request in the Manage Returns tool in = your seller account. Using the Manage Returns tool, please take one of = the following actions within the next business day: 1. Authorize the customer's request to return the item. 2. Close the request. 3. Contact the customer for additional information (through Manage = Returns or the Buyer-Seller Communications tool). Nicole Caird, the information below is confirmation of the items that = you have requested to return to The Rug Dept.. No additional action is = required from you at this time. Order ID: 111-4981080-6463436 Item: Liora Manne DU080A59527 Sunset Earth Twirls Rug, 8' x = 10' Qty: 1 Return reason: Inaccurate website description Customer comments: This is much darker than seen on screen, the pattern = is not the exact same and it has gray in it. Smells like midew. poor = product Request received: April 06, 2018 Sincerely, Amazon Services ------------- End message ------------- For Your Information: To help arbitrate disputes and preserve trust and = safety, we retain all messages buyers and sellers send through = Amazon.com for two years. This includes your = response to the message above. Amazon.com uses = filtering technology to protect buyers and sellers from possible fraud. = Messages that fail this filtering will not be transmitted. We want you to buy with confidence anytime you purchase products on = Amazon.com . Learn more about Safe Online Shopping = (http://www.amazon.com/gp/help/customer/display.html?nodeId=3D551434) = and our safe buying guarantee = (http://www.amazon.com/gp/help/customer/display.html?nodeId=3D537868). If you believe this message is suspicious, please report it to us here: = http://sellercentral.amazon.com/messaging/report?t=3DA02204663RLMYFQJLWB8= B = = &m=3DA05615442OS5RKBPTJO4W&c=3DA35P8YU9SVNI9B&mp=3DATVPDKIKX0DER&h=3D7c6e= 916a0bca50a349d2d785a1a82bf211af6834&s=3D1&b=3D1&CODE=3DAQ3467DE20SSMKE19= 6T&code=3DAQ3467DE20SSMKE196T To mark this message as no response needed, click here: = http://www.amazon.com/gp/communication-manager/no-response-needed.html?ms= g=3DA05615442OS5RKBPTJO4W = = &code=3DAQ3467DE20SSMKE196T&d=3D1523059256818&mp=3DATVPDKIKX0DER&v=3D1&t=3D= a82af1448ad785e90d8b497b38aed38cb440fb42 [commMgrTok:A05615442OS5RKBPTJO4W] Was this email helpful? https://sellercentral.amazon.com/gp/satisfaction/survey-form.html?ie=3DUT= F8 = = &HMDName=3DNotificationBusEmailHMD&customAttribute1Value=3D ------=_NextPart_000_0002_01D3CDEB.48985DB0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Stephen-

 

Please = confirm ok to process and issue a label and I will be happy to take care = of it this weekend.

 

Dunes 8x10. = =C2=A0Customer states not as pictured and the rug = smells.

 

Thank you kindly,

Sandy = Noriega

Customer Service = Manager

10 Midland Ave. Port = Chester NY, 10573

P-914.949.5656x2 / = F-914.937.3140

Sandyn@transocean.com

 

Confidentiality = Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above

 

From: Stephen Hoberman = <stephen@transocean.com>
Sent: Friday, April 06, 2018 = 8:19 PM
To: Sandy Noriega = <sandyn@transocean.com>
Subject: Fwd: Return Requested = for order 111-4981080-6463436

 




Begin forwarded = message:

From: Nicole Caird <zqycw4n3rp3swqp@ma= rketplace.amazon.com>
Date: April 6, 2018 at 8:00:58 PM = EDT
To: "stephen@transocean.com" = <stephen@transocean.com>
= Subject: Return Requested for order = 111-4981080-6463436
Reply-To: Nicole Caird <zqycw4n3rp3swqp@ma= rketplace.amazon.com>



Order ID 111-4981080-6463436:
1 of Liora = Manne DU080A59527 Sunset Earth Twirls Rug, 8' x 10' [ASIN: B00OBCPLHK] =

------------- Begin message -------------

Dear The Rug = Dept. and Nicole Caird,

This email is being sent to you by Amazon = to notify and confirm that a return authorization has been requested for = the item(s) listed below.

The Rug Dept., please review this = request in the Manage Returns tool in your seller account. Using the = Manage Returns tool, please take one of the following actions within the = next business day:

   1. Authorize the customer's = request to return the item.
   2. Close the = request.
   3. Contact the customer for additional = information (through Manage Returns or the Buyer-Seller Communications = tool).

Nicole Caird, the information below is confirmation of the = items that you have requested to return to The Rug Dept.. No additional = action is required from you at this time.

Order ID: = 111-4981080-6463436
Item: Liora Manne DU080A59527 Sunset Earth Twirls = Rug, 8&apos; x 10&apos;
Qty: 1
Return reason: Inaccurate = website description
Customer comments: This is much darker than seen = on screen, the pattern is not the exact same and it has gray in it. = Smells like midew. poor product

Request received: April 06, = 2018


Sincerely,

Amazon Services

------------- = End message -------------

For Your Information: To help arbitrate = disputes and preserve trust and safety, we retain all messages buyers = and sellers send through Amazon.com = for two years.  This includes your response to the message above. =  Amazon.com uses filtering = technology to protect buyers and sellers from possible fraud. =  Messages that fail this filtering will not be = transmitted.

We want you to buy with confidence anytime you = purchase products on Amazon.com. Learn = more about Safe Online Shopping (http://www.amazon.com/gp/help/customer/display.html?nodeId=3D551434) and our safe buying guarantee (http://www.amazon.com/gp/help/customer/display.html?nodeId=3D537868).

If you believe this message is suspicious, please report it = to us here: h= ttp://sellercentral.amazon.com/messaging/report?t=3DA02204663RLMYFQJLWB8B= &m=3DA05615442OS5RKBPTJO4W&c=3DA35P8YU9SVNI9B&mp=3DATVPDKIKX0= DER&h=3D7c6e916a0bca50a349d2d785a1a82bf211af6834&s=3D1&b=3D1&= amp;CODE=3DAQ3467DE20SSMKE196T&code=3DAQ3467DE20SSMKE196T

= To mark this message as no response needed, click here: http://www.amazon.com/gp/communication-manager/no= -response-needed.html?msg=3DA05615442OS5RKBPTJO4W&code=3DAQ3467DE20SS= MKE196T&d=3D1523059256818&mp=3DATVPDKIKX0DER&v=3D1&t=3Da8= 2af1448ad785e90d8b497b38aed38cb440fb42

[commMgrTok:A05615442OS= 5RKBPTJO4W]

Was this email helpful?
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