Return-Path: Delivered-To: stephen@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id 8MoqFZimw1qwCgAAInt2oQ for ; Tue, 03 Apr 2018 09:06:48 -0700 Return-path: Envelope-to: stephen@transocean.com Delivery-date: Tue, 03 Apr 2018 09:06:48 -0700 Received: from cpe-108-176-149-73.nyc.res.rr.com ([108.176.149.73]:51379 helo=Laptop1pc) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f3OSN-0000iQ-73 for stephen@transocean.com; Tue, 03 Apr 2018 09:06:48 -0700 From: "Rob Malena" To: References: <01c401d3a0f4$9c481370$d4d83a50$@transocean.com> <87b6709590894c07ba9af75ea8db759e@EX13D05UWC003.ant.amazon.com> <027301d3a103$a8f7eaf0$fae7c0d0$@transocean.com> <74756c80623d4604bfdc28694ace03f9@EX13D05UWC003.ant.amazon.com> <029b01d3a109$b81a8640$284f92c0$@transocean.com> <005f01d3a11d$6c1008b0$44301a10$@transocean.com> <03d001d3a4fb$d1e88720$75b99560$@transocean.com> <11a1deb507fa4591b29b9cabb8f28695@EX13D05UWC003.ant.amazon.com> <009601d3b79b$43b38a10$cb1a9e30$@transocean.com> <009201d3b7a4$a2983540$e7c89fc0$@transocean.com> <85ae1fa2378149518d4b68e151e5ef23@EX13D05UWC003.ant.amazon.com> <037501d3b7d5$eb4dfc30$c1e9f490$@transocean.com> <6559adacbdb44fd8a09afdfac1e6d34c@EX13D05UWC003.ant.amazon.com> <025401d3caa7$e2b888d0$a8299a70$@transocean.com> <8e8717cd56ab460d864cd9086749c35a@EX13D05UWC003.ant.amazon.com> <02ce01d3cabb$70238ef0$506aacd0$@transocean. com> In-Reply-To: <02ce01d3cabb$70238ef0$506aacd0$@transocean.com> Subject: RE: Trans-Ocean/Liora Manne Date: Tue, 3 Apr 2018 12:06:43 -0400 Message-ID: <003301d3cb65$c309a140$491ce3c0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_NextPart_000_0034_01D3CB44.3C019E30" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQKvl9EJolO7eBax1WcNLf2609HffAImQzzTAhl71HUCHlefkQIdMcBRAfdp050Bog+PJAMpbim4Ajse34ACVxv+vwHCJb1SAc7rc5kB69msjAH1DzkXAegcI4gBP0IntgEejcC5AnLroS2hJ8AQIA== Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0034_01D3CB44.3C019E30 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0035_01D3CB44.3C019E30" ------=_NextPart_001_0035_01D3CB44.3C019E30 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Stephen, Attached is the list with photo status in right hand column. As you can see Saurabh's comments were not really accurate. There are a few ASINs that only have a single image, and pillows in general only have a single image. Let me know if you would like me to have IT add the images to the few items that only have one shot. Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 917.509.7471 ph. 914.937.3140 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: stephen@transocean.com Sent: Monday, April 02, 2018 3:48 PM To: Rob Malena Subject: FW: Trans-Ocean/Liora Manne ??? please let's get this done. From: Gaur, Saurabh > Sent: Monday, April 2, 2018 3:39 PM To: stephen@transocean.com Subject: RE: Trans-Ocean/Liora Manne Stephen - I checked the top few ASINs on the list and they are all single image. I cannot place a buy until detail pages are fixed. Let's make the content right and then we can work towards getting the buys in. Saurabh. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Monday, April 2, 2018 10:28 AM To: Gaur, Saurabh > Subject: FW: Trans-Ocean/Liora Manne Good Morning- Just following up if there is anything we can do to move these into network for the season. We are doing better on Direct Fulfilment (down to 1-2 days) but really want to go in network to take the next step - especially on smaller items. Thanks, Stephen From: stephen@transocean.com > Sent: Monday, March 26, 2018 1:46 PM To: 'Gaur, Saurabh' > Cc: Rob Malena (robert@transocean.com ) > Subject: FW: Trans-Ocean/Liora Manne Saurabh, Just wanted to check in if we are able to get any of these into network for the season. Please let me know if there is anything we can do on our end. Thanks, Stephen From: stephen@transocean.com > Sent: Monday, March 12, 2018 2:35 PM To: 'Gaur, Saurabh' >; 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Saurabh, I reviewed our top sellers on all other sites compared to Amazon and came up with this attached list of ASINs. These represent items we do well with (our top tier of outdoor products) globally though we don't perform as well on Amazon. I would consider these good targets to push AMS money towards. The units noted are basic recommendations - you can order whatever you like or I can give better recommendations if you have parameters - I was just guessing on demand. Also, we are not set up for EDI on in-network orders, only on direct fulfilment. Hopefully, there is some mechanism to execute the POs without EDI (maybe like we do with Amazon.ca which was a manual process). Thanks for the help here - let me know what else I can do. Stephen From: stephen@transocean.com > Sent: Friday, March 9, 2018 4:56 PM To: 'Gaur, Saurabh' >; 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Saurabh, I will have the offer for network items on Monday. I am just running out of time today. Stephen From: Gaur, Saurabh > Sent: Friday, March 9, 2018 1:42 PM To: stephen@transocean.com ; 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Great. If you could prioritize the top seller list from imaging perspective that will help. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Friday, March 9, 2018 10:39 AM To: Gaur, Saurabh >; 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Hi- This is great - thank you. I will send over an ASIN list of our top sellers - hopefully today - and see if it helps. We are definitely aware of the image upgrade we need. I just hired (starting Monday) and photographer/graphic designer who will work in house strictly to improve content - both visual and written. It's a priority for us and I think our new addition will help. Will keep you posted about the lead time - we should be upgraded any day now. The only metric still under limit is EDD which I was told they don't penalize for since it's mostly carrier driven. I'll have the ASIN list asap. Thanks, Stephen From: Gaur, Saurabh > Sent: Friday, March 9, 2018 1:23 PM To: stephen@transocean.com ; 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Stephen - Great to hear the progress. Let me figure out what we can do to get the items in network. I think the best approach would be that you tell me what the best seller are and I can place a manual buy to get these in to get some traction. This will get you focused ASINs to target AMS as well. Please let me know if you do not see yourself upgraded for guaranteed delivery or lead time is not upgraded in two weeks and I will investigate. We are not going the private label route for rugs and pillows yet but you will be top of mind when we go in that direction. Let's keep the dialogue going. Can you please let me know what you are doing about images? We are seeing a spike in the pillow's and cushions category (fastest growing category for me) and I am afraid that not having enough images is holding us back. Saurabh. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Friday, March 9, 2018 4:46 AM To: 'Rob Malena' >; Gaur, Saurabh > Subject: RE: Trans-Ocean/Liora Manne Saurabh, A few other updates to note to hopefully push our business ahead for the outdoor season: 1. I signed a freight allowance agreement that now allows our items to go in network. It would be great if someone there could take a look at the sales to see if bringing in network would help some outdoor products with some momentum. Please also let me know if there is something else I need to be doing to be considered for in network. 2. We were downgraded on the 'guaranteed delivery' metrics but based on discussions with the team during the summit last week, it was an ASN glitch on the Amazon end and we should be getting upgraded again shortly on direct fulfillment - any help you have there would be appreciated. 3. We've increased our budget for AMS during the season and should be more active on that end as well. 4. We still would love to get involved in a private label program for Amazon in-house brands - even if it's basic rugs (trellis, border designs). Thanks for all the help - Stephen From: Rob Malena > Sent: Friday, March 9, 2018 6:39 AM To: 'Gaur, Saurabh' >; stephen@transocean.com Subject: RE: Trans-Ocean/Liora Manne Saurabh, The headers on our indoor/outdoor rugs and pillows were all changed several weeks ago to reflect indoor/outdoor. Rob Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 917.509.7471 ph. 914.937.3140 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Gaur, Saurabh > Sent: Thursday, March 08, 2018 7:48 PM To: Rob Malena >; stephen@transocean.com Subject: RE: Trans-Ocean/Liora Manne Rob/Stephen - Checking in to see how we are progressing on updating the headers and adding images to the ASINs. Please let me know if I can help. Saurabh. From: Rob Malena [mailto:robert@transocean.com] Sent: Tuesday, February 13, 2018 10:53 AM To: Gaur, Saurabh >; stephen@transocean.com Subject: RE: Trans-Ocean/Liora Manne Hi Saurabh, We would like to follow your suggestion by updating our outdoor product listings to include the fact that they are usable outdoors. Since there are so many ASINs involved, do you have any suggestions on where we should mention this on each listing so the updates can easily be done on a large scale? Are you able to help with completing this task? Let me know what you would need from our end. Thanks, Rob Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00 |Port Chester, NY 10573 917.509.7471 ph. 914.949.5694 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Monday, February 12, 2018 2:12 PM To: stephen@transocean.com Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Hi Stephan - I went through the list and will be working with the team to get these ASINs move the outdoor ASINs over to the outdoor category. Additionally, I went through the listings and found issues that I need your help with resolving. * ASIN Details - We need to work towards making the detail page better. Outdoor ASINs do not call out that they are good to be used outside. I think this is a big miss. * ASIN Images - I see just one image on all ASINs. Would you be able to get more images loaded? We would like to see some lifestyle images added to the products. * A+ Content - Please review the link below. A+ content will help you tell your brand story when someone visits your page. The idea is that when someone comes to your page they do not leave without buying or get as much information as possible about your brand and the product. Please let me know if you have questions. Saurabh. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Thursday, February 8, 2018 12:43 PM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Saurabh, Attached is a product catalog with notations in column P and Q. Column Q indicates if the item is indoor or outdoor, and column P indicates if the item is a rug, mat or pillow. Hope this information is usable and let us know what else you may need. Thanks, Stephen From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Thursday, February 8, 2018 1:32 PM To: stephen@transocean.com Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne You should be able to do a download from vendor central the list of ASINS. I need your help in filtering out what should be in outdoor and mark if it is a rug or a doormat. I will then have to do the upload on my end to switch them to outdoor. For marketing, I want you to be successful and AMS and deals help getting traction. It would be great if you could send me the plan and then we work towards it. Thank you, Saurabh. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Thursday, February 8, 2018 10:22 AM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne If there is a way to update it on vendor central or as an upload - we are happy to do it. Yes, understood about marketing. I can formalize something if you want like 2-3% of revenue on in network product spent on AMS? Depending on the units available we can look at some daily deals too but it would depend on what we have. From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Thursday, February 8, 2018 1:04 PM To: stephen@transocean.com Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne First step is to clean the catalogue and then we can work on getting product in the network. Returns is a good insurance but I would really need your commitment on AMS and deals to move product. Hopefully we would never have to return product back to you. Saurabh. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Thursday, February 8, 2018 9:39 AM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne We do both indoor and outdoor products, we can review the catalog and indicate which ones to change? About 2/3 of our items are outdoor. Also - we happy to work on 'in network' testing with a 6 month return policy if that works. From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Thursday, February 8, 2018 12:23 PM To: stephen@transocean.com Cc: Rob Malena > Subject: RE: Trans-Ocean/Liora Manne Hi Stephen - Quick question - the product you have in the catalogue with us is all Outdoor or indoor as well? It is all setup in the indoor categories right now and I am trying to understand where it should reside. Thank you, Saurabh. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Thursday, February 8, 2018 7:51 AM To: Gaur, Saurabh > Cc: Rob Malena > Subject: Trans-Ocean/Liora Manne Saurabh, Thank you so much for the time at Las Vegas Market - so good to see you. I would really welcome some help in getting the program accelerated - especially on the outdoor rugs and pillows. The main things are: * How can we get our items to be eligible for in network placement, right now they are not eligible to be considered. * What can we do to help shore up the lead times on Vendor Central - especially as we have outdoor products staged for the season. * What kind of placement programs would be most effective. * Can we do any private label or direct products with exclusive designs - as this is our core strength. Any help is greatly appreciated - I can send over any information you may need to move along. Thanks, Stephen Stephen Hoberman Vice President - Business Development Trans-Ocean Import Co. (917) 561-7397 stephen@transocean.com ------=_NextPart_001_0035_01D3CB44.3C019E30 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Stephen,

 <= /span>

Attached is the = list with photo status in right hand column. As you can see = Saurabh’s comments were not really accurate. There are a few ASINs = that only have a single image, and pillows in general only have a single = image.

 <= /span>

Let me know if = you would like me to have IT add the images to the few items that only = have one shot.

 <= /span>

 

Robert Malena

Regional = Sales Manager
Trans-Ocean Import Co., Inc.
10 Midland = Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7471 ph.

914.937.3140 fax

914.949.5656 cust. serv.

Robert@transocean.com

www.transocean.com =

 

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 <= /span>

From: = stephen@transocean.com <stephen@transocean.com>
Sent: = Monday, April 02, 2018 3:48 PM
To: Rob Malena = <robert@transocean.com>
Subject: FW: Trans-Ocean/Liora = Manne

 

??? please = let’s get this done.

 

 

From: Gaur, Saurabh <saurgaur@amazon.com> =
Sent: Monday, April 2, 2018 3:39 PM
To: stephen@transocean.com
S= ubject: RE: Trans-Ocean/Liora Manne

 

Stephen – I checked the top few ASINs on = the list and they are all single image.  I cannot place a buy until = detail pages are fixed.  Let’s make the content right and = then we can work towards getting the buys in.  =

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Monday, April 2, 2018 10:28 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>
Sub= ject: FW: Trans-Ocean/Liora Manne

 

Good = Morning-

Just following up if there = is anything we can do to move these into network for the = season.

We are doing better on Direct = Fulfilment (down to 1-2 days) but really want to go in network to take = the next step – especially on smaller items.

Thanks,

Stephen

 

 

From: stephen@transocean.com <stephen@transocean.com> =
Sent: Monday, March 26, 2018 1:46 PM
To: 'Gaur, = Saurabh' <saurgaur@amazon.com>
Cc:= Rob Malena (robert@transocean.com) <robert@transocean.com>
Subject: FW: Trans-Ocean/Liora Manne

 

Saurabh,

Just = wanted to check in if we are able to get any of these into network for = the season.

Please let me know if = there is anything we can do on our end.

Thanks,

Stephen

 

 

From: stephen@transocean.com <stephen@transocean.com> =
Sent: Monday, March 12, 2018 2:35 PM
To: 'Gaur, = Saurabh' <saurgaur@amazon.com>; 'Rob = Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

I reviewed = our top sellers on all other sites compared to Amazon and came up with = this attached list of ASINs.  These represent items we do well with = (our top tier of outdoor products) globally though we don’t = perform as well on Amazon.   I would consider these good = targets to push AMS money towards.

 

The units = noted are basic recommendations – you can order whatever you like = or I can give better recommendations if you have parameters – I = was just guessing on demand.  Also, we are not set up for EDI on = in-network orders, only on direct fulfilment.  Hopefully, there is = some mechanism to execute the POs without EDI (maybe like we do with = Amazon.ca which was a manual process).

 

Thanks for = the help here – let me know what else I can do.

Stephen

 

 

From: stephen@transocean.com <stephen@transocean.com> =
Sent: Friday, March 9, 2018 4:56 PM
To: 'Gaur, = Saurabh' <saurgaur@amazon.com>; 'Rob = Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

I will = have the offer for network items on Monday.  I am just running out = of time today.

Stephen

 

 

From: Gaur, Saurabh <saurgaur@amazon.com> =
Sent: Friday, March 9, 2018 1:42 PM
To: stephen@transocean.com; 'Rob = Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Great.  If you could prioritize the top = seller list from imaging perspective that will = help.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Friday, March 9, 2018 10:39 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>; 'Rob = Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Hi-

This is great = – thank you.  I will send over an ASIN list of our top = sellers – hopefully today – and see if it helps.  We = are definitely aware of the image upgrade we need.  I just hired = (starting Monday) and photographer/graphic designer who will work in = house strictly to improve content – both visual and written.  = It’s a priority for us and I think our new addition will = help.

 

Will keep you posted about the lead time – we = should be upgraded any day now.  The only metric still under limit = is EDD which I was told they don’t penalize for since it’s = mostly carrier driven.

 

I’ll = have the ASIN list asap.

Thanks,

Stephen

 

 

From: Gaur, Saurabh <saurgaur@amazon.com> =
Sent: Friday, March 9, 2018 1:23 PM
To: stephen@transocean.com; 'Rob = Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Stephen – Great to hear the = progress.  Let me figure out what we can do to get the items in = network.  I think the best approach would be that you tell me what = the best seller are and I can place a manual buy to get these in to get = some traction.  This will get you focused ASINs to target AMS as = well.  Please let me know if you do not see yourself upgraded for = guaranteed delivery or lead time is not upgraded in two weeks and I will = investigate.

 

We are not going the = private label route for rugs and pillows yet but you will be top of mind = when we go in that direction. Let’s keep the dialogue going. =

 

Can you please let me = know what you are doing about images?  We are seeing a spike in the = pillow’s and cushions category (fastest growing category for me) = and I am afraid that not having enough images is holding us = back.

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Friday, March 9, 2018 4:46 AM
To: 'Rob = Malena' <robert@transocean.com>; = Gaur, Saurabh <saurgaur@amazon.com>
Sub= ject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

A few = other updates to note to hopefully push our business ahead for the = outdoor season:

 

  1. I signed a freight allowance agreement that now allows our items = to go in network.  It would be great if someone there could take a = look at the sales to see if bringing in network would help some outdoor = products with some momentum.  Please also let me know if there is = something else I need to be doing to be considered for in = network.
  2. We were downgraded on the ‘guaranteed delivery’ = metrics but based on discussions with the team during the summit last = week, it was an ASN glitch on the Amazon end and we should be getting = upgraded again shortly on direct fulfillment – any help you have = there would be appreciated.
  3. We’ve increased our budget for = AMS during the season and should be more active on that end as = well.
  4. We still would love to get involved in a private label program for = Amazon in-house brands – even if it’s basic rugs (trellis, = border designs).


Thanks for = all the help –

Stephen

 

 

From: Rob Malena <robert@transocean.com> =
Sent: Friday, March 9, 2018 6:39 AM
To: 'Gaur, = Saurabh' <saurgaur@amazon.com>; stephen@transocean.com
S= ubject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

 <= /span>

The headers on = our indoor/outdoor rugs and pillows were all changed several weeks ago = to reflect indoor/outdoor.

 <= /span>

Rob

 <= /span>

 

Robert Malena

Regional = Sales Manager
Trans-Ocean Import Co., Inc.
10 Midland = Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7471 ph.

914.937.3140 fax

914.949.5656 cust. serv.

Robert@transocean.com

www.transocean.com

 

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 <= /span>

From: Gaur, = Saurabh <saurgaur@amazon.com> =
Sent: Thursday, March 08, 2018 7:48 PM
To: Rob = Malena <robert@transocean.com>; stephen@transocean.com
S= ubject: RE: Trans-Ocean/Liora Manne

 

Rob/Stephen – Checking in to see how we = are progressing on updating the headers and adding images to the = ASINs.

 

Please let me know if I = can help.

 

Saurabh.

 

From: Rob Malena [mailto:robert@transocean.com] =
Sent: Tuesday, February 13, 2018 10:53 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>; stephen@transocean.com
S= ubject: RE: Trans-Ocean/Liora Manne

 

Hi = Saurabh,

 <= /span>

We would like to = follow your suggestion by updating our outdoor product listings to = include the fact that they are usable outdoors.

 <= /span>

Since there are = so many ASINs involved, do you have any suggestions on where we should = mention this on each listing so the updates can easily be done on a = large scale? Are you able to help with completing this = task?

 <= /span>

Let me know what = you would need from our end.

 <= /span>

Thanks,=

Rob

 <= /span>

 

Robert Malena

Regional Sales Manager
Trans-Ocean Import Co., = Inc.
10 = Midland Avenue|Ste: M-00 |Port Chester, NY 10573
917.509.7471 = ph.

914.949.5694 = fax

914.949.5656 cust. = serv.

Robert@transocean.com

www.transocean.com

 

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 <= /span>

From: Gaur, = Saurabh [mailto:saurgaur@amazon.com] =
Sent: Monday, February 12, 2018 2:12 PM
To: stephen@transocean.com
C= c: 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Hi Stephan – I went through the list and = will be working with the team to get these ASINs move the outdoor ASINs = over to the outdoor category.  Additionally, I went through the = listings and found issues that I need your help with resolving.  =

 

  • ASIN Details – We = need to work towards making the detail page better.  Outdoor ASINs = do not call out that they are good to be used outside.  I think = this is a big miss.
  • ASIN Images – I = see just one image on all ASINs. Would you be able to get more images = loaded?  We would like to see some lifestyle images added to the = products.
  • A+ Content – = Please review the link below.  A+ content will help you tell your = brand story when someone visits your page.  The idea is that when = someone comes to your page they do not leave without buying or get as = much information as possible about your brand and the = product.

Please let me know if you have = questions.

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 12:43 PM
To: = Gaur, Saurabh <saurgaur@amazon.com>
Cc:= 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

Attached = is a product catalog with notations in column P and Q.

Column Q indicates if the item is indoor or outdoor, = and column P indicates if the item is a rug, mat or = pillow.

Hope this information is = usable and let us know what else you may need.

Thanks,

Stephen

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com] =
Sent: Thursday, February 8, 2018 1:32 PM
To: stephen@transocean.com
C= c: 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

You should be able to do a download from vendor = central the list of ASINS.  I need your help in filtering out what = should be in outdoor and mark if it is a rug or a doormat.  I will = then have to do the upload on my end to switch them to = outdoor.

 

For marketing, I want = you to be successful and AMS and deals help getting traction.  It = would be great if you could send me the plan and then we work towards = it.

 

Thank = you,

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 10:22 AM
To: = Gaur, Saurabh <saurgaur@amazon.com>
Cc:= 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

If there is = a way to update it on vendor central or as an upload – we are = happy to do it.

Yes, understood about = marketing.  I can formalize something if you want like 2-3% of = revenue on in network product spent on AMS? 

 

Depending on = the units available we can look at some daily deals too but it would = depend on what we have. 

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com] =
Sent: Thursday, February 8, 2018 1:04 PM
To: stephen@transocean.com
C= c: 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

First step is to clean the catalogue and then we = can work on getting product in the network. Returns is a good insurance = but I would really need your commitment on AMS and deals to move = product.  Hopefully we would never have to return product back to = you.

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 9:39 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>
Cc:= 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

We do both = indoor and outdoor products, we can review the catalog and indicate = which ones to change?

About 2/3 of = our items are outdoor.

 

Also – = we happy to work on ‘in network’ testing with a 6 month = return policy if that works.

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com] =
Sent: Thursday, February 8, 2018 12:23 PM
To: stephen@transocean.com
C= c: Rob Malena <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Hi Stephen – Quick question – the = product you have in the catalogue with us is all Outdoor or indoor as = well?  It is all setup in the indoor categories right now and I am = trying to understand where it should reside.

 

Thank = you,

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 7:51 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>
Cc:= Rob Malena <robert@transocean.com>
Subject: Trans-Ocean/Liora Manne

 

Saurabh,

Thank you = so much for the time at Las Vegas Market – so good to see = you.

I would really welcome some help = in getting the program accelerated – especially on the outdoor = rugs and pillows.

 

The main = things are:

  • How can we get our = items to be eligible for in network placement, right now they are not = eligible to be considered.
  • What can we do to help shore up the = lead times on Vendor Central – especially as we have outdoor = products staged for the season.
  • What kind of placement programs would = be most effective.
  • Can we do any private label or direct = products with exclusive designs – as this is our core = strength.

 

Any help is = greatly appreciated – I can send over any information you may need = to move along.

Thanks,

Stephen

 

 

 

Stephen = Hoberman

Vice President – = Business Development

Trans-Ocean = Import Co.

(917) = 561-7397

stephen@transocean.com

 

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