Envelope-to: stephen@transocean.com
Delivery-date: Wed, 28 Mar 2018 13:25:00 -0700
Date: Wed, 28 Mar 2018 20:24:02 +0000 (UTC)
From: Randy Watts <rwatts29@bellsouth.net>
Reply-To: Randy Watts <rwatts29@bellsouth.net>
To: Dean Smith <dean@transocean.com>, Charley Peck <charley@transocean.com>
Cc: Stephen Hoberman <stephen@transocean.com>
Message-ID: <1366563820.510697.1522268642055@mail.yahoo.com>
Subject: Pillows on TJ Maxx Website
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 Content preview:  Hi Dean and Charley, I just received a call from Mayo Garden
    Centers in Knoxville TN. complaining about our pillows on TJ Maxx's website. 
    She said that she just received her Atlanta market order of pillows and saw
    where TJ's is selling our pillows for $19.99.  She was upset and said that
    they are retailing below her cost price of $23.50 for Front Porch and $27.00
    for Visions 3 pillows.  She also said that they say Liora Manne pillows
   right on the site.  She said that she would be better off buying from them
    than buying from us. [...] 
 
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Hi Dean and Charley,
I just received a call from Mayo Garden Centers in Knoxville TN. complainin=
g about our pillows on TJ Maxx's website.=C2=A0 She said that she just rece=
ived her Atlanta market order of pillows and saw where TJ's is selling our =
pillows for $19.99.=C2=A0 She was upset and said that they are retailing be=
low her cost price of $23.50 for Front Porch and $27.00 for Visions 3 pillo=
ws.=C2=A0 She also said that they say Liora Manne pillows right on the site=
.=C2=A0 She said that she would be better off buying from them than buying =
from us.

I know that that we sell TJ's and I can explain some pieces being in the st=
ore, but I do not know how to explain TJ's drop shipping pillows below my c=
ustomers cost price.=C2=A0 Please let me know how you think I should handle=
 this and what to tell her.=C2=A0 They are a good customer and always see m=
e at market.

Thanks,Randy

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<html><head></head><body><div style=3D"color:#000; background-color:#fff; f=
ont-family:bookman old style, new york, times, serif;font-size:16px"><div i=
d=3D"yui_3_16_0_ym19_1_1522267938586_2647">Hi Dean and Charley,</div><div i=
d=3D"yui_3_16_0_ym19_1_1522267938586_2662"><br></div><div id=3D"yui_3_16_0_=
ym19_1_1522267938586_2663" dir=3D"ltr">I just received a call from Mayo Gar=
den Centers in Knoxville TN. complaining about our pillows on TJ Maxx's web=
site.&nbsp; She said that she just received her Atlanta market order of pil=
lows and saw where TJ's is selling our pillows for $19.99.&nbsp; She was up=
set and said that they are retailing below her cost price of $23.50 for Fro=
nt Porch and $27.00 for Visions 3 pillows.&nbsp; She also said that they sa=
y Liora Manne pillows right on the site.&nbsp; She said that she would be b=
etter off buying from them than buying from us.<br></div><div dir=3D"ltr" i=
d=3D"yui_3_16_0_ym19_1_1522267938586_2782"><br></div><div dir=3D"ltr" id=3D=
"yui_3_16_0_ym19_1_1522267938586_2836">I know that that we sell TJ's and I =
can explain some pieces being in the store, but I do not know how to explai=
n TJ's drop shipping pillows below my customers cost price.&nbsp; Please le=
t me know how you think I should handle this and what to tell her.&nbsp; Th=
ey are a good customer and always see me at market.<br></div><div dir=3D"lt=
r" id=3D"yui_3_16_0_ym19_1_1522267938586_2837"><br></div><div dir=3D"ltr" i=
d=3D"yui_3_16_0_ym19_1_1522267938586_2838">Thanks,</div><div dir=3D"ltr" id=
=3D"yui_3_16_0_ym19_1_1522267938586_2839">Randy<br></div></div></body></htm=
l>
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