Return-Path: Delivered-To: stephen@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id 4GLNDQfOulpvEwAAInt2oQ for ; Tue, 27 Mar 2018 16:04:39 -0700 Return-path: Envelope-to: stephen@transocean.com Delivery-date: Tue, 27 Mar 2018 16:04:39 -0700 Received: from mobile-166-171-184-56.mycingular.net ([166.171.184.56]:51724 helo=[10.47.45.54]) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f0xdu-0001I9-Ns for stephen@transocean.com; Tue, 27 Mar 2018 16:04:39 -0700 From: Charley Content-Type: multipart/alternative; boundary=Apple-Mail-34D0FA69-8F59-456E-A7BB-98876610C5A1 Content-Transfer-Encoding: 7bit Mime-Version: 1.0 (1.0) Date: Tue, 27 Mar 2018 19:04:37 -0400 Subject: Re: Sold, ship now: CAP23168004 Trans Ocean Import Circles Ocean Rectangular: 7 Ft. 6 In. x 9 Ft. 6 In. Rug Message-Id: References: <010001626993b1bd-32d55200-a285-4d00-b0e6-32dd04d6a051-000000@email.amazonses.com> <0242D6E6-997E-4FE8-8B46-10CA0F16061E@transocean.com> <63106EEE-DCD3-439B-A078-5ED555316B98@transocean.com> <002801d3c61f$ce08b7c0$6a1a2740$@transocean.com> In-Reply-To: <002801d3c61f$ce08b7c0$6a1a2740$@transocean.com> To: stephen@transocean.com X-Mailer: iPhone Mail (15D100) --Apple-Mail-34D0FA69-8F59-456E-A7BB-98876610C5A1 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Can we contact the customer first=20 Sent from my iPhone > On Mar 27, 2018, at 7:03 PM, wrote: >=20 > It=E2=80=99s a big problem =E2=80=93 sku is for Amalfi 8x10 =E2=80=93 desc= ription is Capri 2x3. > I think we have to ship according to the sku and if we get a return we nee= d to open a ticket on seller central. > =20 > =20 > From: Charley =20 > Sent: Tuesday, March 27, 2018 6:40 PM > To: Stephen Hoberman > Cc: Lou Koprivec > Subject: Re: Sold, ship now: CAP23168004 Trans Ocean Import Circles Ocean R= ectangular: 7 Ft. 6 In. x 9 Ft. 6 In. Rug > =20 > Thanks=20 > Let us know=20 >=20 > Sent from my iPhone >=20 > On Mar 27, 2018, at 6:38 PM, Stephen Hoberman wro= te: >=20 > When I get home I=E2=80=99ll look at the order just might be a size option= >=20 > On Mar 27, 2018, at 6:35 PM, Charley wrote: >=20 >=20 > This may be a problem=20 > Customer may think they are getting an 8x10 but sku and price is a 2x3 > What do we do=20 > Sent from my iPhone >=20 > Begin forwarded message: >=20 > From: Seller Notification > Date: March 27, 2018 at 6:28:29 PM EDT > To: "info@rugdept.com" > Subject: Sold, ship now: CAP23168004 Trans Ocean Import Circles Ocean Rect= angular: 7 Ft. 6 In. x 9 Ft. 6 In. Rug > Reply-To: "seller-notification@amazon.com" >=20 > Dear info@rugdept.com, >=20 > Congratulations! You just sold an item on Amazon! >=20 > Please note you agreed to ship this order no later than 03/29/2018. Keep i= n mind you are responsible for the item until it reaches the buyer at the ad= dress provided in your seller account. We recommend purchasing insurance for= high value shipments. >=20 > After you ship the order, return to your seller account to confirm shipmen= t. If you do not confirm shipment of the order within 30 days, Amazon will c= ancel the order, and you will not receive payment for it. >=20 > Please see the remainder of this e-mail below for more information about s= hipping and confirming your order. >=20 > Order ID: 112-0037026-4818674 >=20 > Please ship this order using Standard shipping.=20 >=20 > Ship by: 03/29/2018 > Item: Trans Ocean Import Circles Ocean Rectangular: 7 Ft. 6 In. x 9 Ft. 6 I= n. Rug > Condition: New > Listing ID: 0313U89N2ZQ > SKU: CAP23168004 > Quantity: 1 > Order date: 03/27/2018 > Price: $39.90 > Shipping: $0.00 > Amazon fees: -$5.99 > Your earnings: $33.91 >=20 > - - - - - - - - - - - - - - - - - - - >=20 > NEXT STEPS FOR THIS ORDER: >=20 > 1) Print the packing slip:=20 > Log into your seller account and go to the Order Details page for this ord= er: https://sellercentral.amazon.com/hz/orders/details?orderId=3D112-0037026= -4818674 Click "Print order packing slip" next to the order number at the to= p of the page.=20 >=20 > 2) Buy shipping (optional): > You may ship the item using any carrier and method you prefer. Want to avo= id a trip to the post office? Click "Buy shipping" at the bottom of the Orde= r Detail page to purchase and print shipping labels from your home or office= . Delivery confirmation is also available. To learn more, search "shipping" i= n seller Help. >=20 > 3) Confirm shipment: > Click "Confirm shipment" at the bottom of the Order Detail page and enter s= hipping details. Once confirmed, we'll charge the buyer, notify them their o= rder has shipped, and transfer the order payment into your seller account. T= o learn more, search "shipping" in seller Help. >=20 > Thank you for selling with Amazon.com. >=20 > Amazon Services=20 >=20 > --------------------------------------------------------------------------= > QUESTIONS? > --------------------------------------------------------------------------= > Check your remaining inventory: If you typically restock this product, che= ck your remaining quantity in Manage Inventory. >=20 > For additional assistance, please visit seller Help. >=20 > To change your preference for receiving this email, log into Seller Centra= l, choose Settings and then Notification Preferences. You can also access th= is page directly at https://www.amazon.com/notification-preferences.=20 >=20 > Please ensure your email address on file is up to date so you receive futu= re notifications. >=20 > Please note: This email message was sent from a notification-only address t= hat cannot accept incoming email. Please do not reply to this message. >=20 > We hope you found this message to be useful. However, if you'd rather not r= eceive future e-mails of this sort from Amazon.com, please opt-out here. > Was this email helpful?=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 --Apple-Mail-34D0FA69-8F59-456E-A7BB-98876610C5A1 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Can we contact the customer first 
=
Sent from my iPhone

On Mar 2= 7, 2018, at 7:03 PM, <stephen@t= ransocean.com> <stephen@= transocean.com> wrote:

It=E2=80=99s a big problem =E2=80=93 sku is for Amalfi 8x10 =E2=80=93= description is Capri 2x3.

I think we h= ave to ship according to the sku and if we get a return we need to open a ti= cket on seller central.

 

 

From: Charley <charley@transocean.com>
Sent: Tuesday, March 27, 2018 6:4= 0 PM
To: Stephen Hoberman <stephen@transocean.com>
Cc: Lou Koprivec <louk@transocean.com>
Subject: R= e: Sold, ship now: CAP23168004 Trans Ocean Import Circles Ocean Rectangular:= 7 Ft. 6 In. x 9 Ft. 6 In. Rug

 

Thanks 

<= div>

Let us know <= o:p>

Sent fro= m my iPhone


On Mar 27, 2018, at 6:38 PM, Stephen Hoberman <stephen@transocean.com> wrote:

=

When I get home I=E2=80=99ll look at the or= der just might be a size option


On Mar 27, 2018, at 6:35 PM, Charley &= lt;charley@transocean.com> w= rote:


This may be a problem 

Customer may think they are getting an 8x= 10 but sku and price is a 2x3

What do we do 

Sent from my iPhone


Begin forwarded message:=

From: S= eller Notification <sel= ler-notification@amazon.com>
Date: March 27, 2018 at 6:28:2= 9 PM EDT
To: "info@rugdept.com= " <info@rugdept.com>
Subject: Sold, ship now: CAP23168004 Trans Ocean Import Circles Ocea= n Rectangular: 7 Ft. 6 In. x 9 Ft. 6 In. Rug
Reply-To: "seller-notification@amazon.com" <seller-notificatio= n@amazon.com>

Dear info@rugdept.com,

Congratulations! Y= ou just sold an item on Amazon!

Please note you agreed to ship this o= rder no later than 03/29/2018. Keep in mind you are responsible for the item= until it reaches the buyer at the address provided in your seller account. W= e recommend purchasing insurance for high value shipments.

After you s= hip the order, return to your seller account to confirm shipment. If you do n= ot confirm shipment of the order within 30 days, Amazon will cancel the orde= r, and you will not receive payment for it.

Please see the remainder o= f this e-mail below for more information about shipping and confirming your o= rder.

Order ID: 112-0037026-4818674

Please ship this order usi= ng Standard shipping.

Ship by: 03/29/2018
Item: Trans Ocean Impor= t Circles Ocean Rectangular: 7 Ft. 6 In. x 9 Ft. 6 In. Rug
Condition: New=
Listing ID: 0313U89N2ZQ
SKU: CAP23168004
Quantity: 1
Order date= : 03/27/2018
Price: $39.90
Shipping: $0.00
Amazon fees: -$5.99
Y= our earnings: $33.91

- - - - - - - - - - - - - - - - - - -

NEX= T STEPS FOR THIS ORDER:

1) Print the packing slip:
Log into your s= eller account and go to the Order Details page for this order: https://sellercentral.amazon.com/hz/orders/details?orderId=3D112-00370= 26-4818674 Click "Print order packing slip" next to the order number at t= he top of the page.

2) Buy shipping (optional):
You may ship the i= tem using any carrier and method you prefer. Want to avoid a trip to the pos= t office? Click "Buy shipping" at the bottom of the Order Detail page to pur= chase and print shipping labels from your home or office. Delivery confirmat= ion is also available. To learn more, search "shipping" in seller Help.
<= br>3) Confirm shipment:
Click "Confirm shipment" at the bottom of the Ord= er Detail page and enter shipping details. Once confirmed, we'll charge the b= uyer, notify them their order has shipped, and transfer the order payment in= to your seller account. To learn more, search "shipping" in seller Help.
=
Thank you for selling with Amazon.com.=

Amazon Services

--------------------------------------------= ------------------------------
QUESTIONS?
----------------------------= ----------------------------------------------
Check your remaining inven= tory: If you typically restock this product, check your remaining quantity i= n Manage Inventory.

For additional assistance, please visit seller He= lp.

To change your preference for receiving this email, log into Sell= er Central, choose Settings and then Notification Preferences. You can also a= ccess this page directly at https:/= /www.amazon.com/notification-preferences.

Please ensure your ema= il address on file is up to date so you receive future notifications.
Please note: This email message was sent from a notification-only address t= hat cannot accept incoming email. Please do not reply to this message.
We hope you found this message to be useful. However, if you'd rather not r= eceive future e-mails of this sort from Amazon= .com, please opt-out he= re.
Was this email helpful?





















































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