Return-Path: Delivered-To: stephen@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id ULooBCWys1qFNQAAInt2oQ for ; Thu, 22 Mar 2018 06:39:49 -0700 Return-path: Envelope-to: stephen@transocean.com Delivery-date: Thu, 22 Mar 2018 06:39:49 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:50565 helo=TOWRKSTAMarci) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1ez0RY-0004HQ-Cz; Thu, 22 Mar 2018 06:39:48 -0700 Reply-To: From: "Marci" To: "'Houzz'" References: <00b501d3bfbd$0729cb20$157d6160$@transocean.com> <00c001d3bfbf$b2c12ee0$18438ca0$@transocean.com> <00d401d3bfc1$d9f8c930$8dea5b90$@transocean.com> In-Reply-To: Subject: RE: [Houzz] Re: Houzz Order #1595-1014-3750-2563 Date: Thu, 22 Mar 2018 09:39:48 -0400 Organization: TO Message-ID: <00b701d3c1e3$3f650b80$be2f2280$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_00B8_01D3C1C1.B8562AA0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQHUhP0+kso5gTyYwFQmtX16/9HoBgGDulDyAmeLMwEBnsEjPgByftlbAhKly3UBPhGTJ6OQUXkw Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_00B8_01D3C1C1.B8562AA0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_00B9_01D3C1C1.B8562AA0" ------=_NextPart_001_00B9_01D3C1C1.B8562AA0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Beth, =20 Thank You for this information!! =20 I will replace the 30x48 1587/44 in which the price was $32.00 with the = 1592/47 in which the price is $30.23. =20 If you have any additional questions don=E2=80=99t hesitate to call me. =20 Have a GREAT day!!! =20 =20 =20 =20 =20 =20 =20 Marci =20 =20 =20 Marci Maiorano Customer Service Rep. Trans-Ocean Imports 10 Midland Ave.| Suite M00| Port Chester, NY 10573 914.949.5656 x2 | 914.937.3140 fax marci@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you have = received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 From: Houzz =20 Sent: Tuesday, March 20, 2018 6:07 PM To: Marci Subject: [Houzz] Re: Houzz Order #1595-1014-3750-2563 =20 ##- Please type your reply above this line -## Your request (#4772131 ) = has been updated. Reply to this email or click the link below: https://support.houzz.com/hc/requests/4772131 Beth C. (Houzz)=20 Mar 20, 15:06 PDT=20 Hello, Our customer did respond that they would be interested in receiving the = Frontporch 1592/47 City Dog Night, 36"x24"x0.38 for a replacement. Just = be sure to credit the difference in price as this item is less = expensive. Thank you for letting us know! =E2=80=8B Sincerely, Beth C. The Houzz Team Houzz | The New Way to Design Your Home =20 Beth C. (Houzz)=20 Mar 20, 14:26 PDT=20 Hello, I have not received a response to the notice I sent the customer yet. I = have called and emailed two times but will try again tomorrow. I will update you again soon. Sincerely, Beth C. The Houzz Team Houzz | The New Way to Design Your Home =20 Marci=20 Mar 19, 13:35 PDT=20 Hi Beth, Great - Thank You!! Just to let you know the other item that=E2=80=99s on this order is in = stock. Have a GOOD night!! Marci Marci Maiorano Customer Service Rep. Trans-Ocean Imports 10 Midland Ave.| Suite M00| Port Chester, NY 10573 914.949.5656 x2 | 914.937.3140 fax marci@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you have = received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. Attachment(s) ~WRD000.jpg = =20 image001.jpg = =20 =20 Beth C. (Houzz)=20 Mar 19, 13:31 PDT=20 Hi there,=20 I will inform the customer about the out of stock and the other options = and let you know. Sincerely, Beth C. The Houzz Team Houzz | The New Way to Design Your Home =20 Marci=20 Mar 19, 13:20 PDT=20 Hi Beth, Yes it=E2=80=99s the 1592/47 that we have in stock. Marci Marci Maiorano Customer Service Rep. Trans-Ocean Imports 10 Midland Ave.| Suite M00| Port Chester, NY 10573 914.949.5656 x2 | 914.937.3140 fax marci@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you have = received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. Attachment(s) ~WRD000.jpg = =20 image001.jpg = =20 =20 Beth C. (Houzz)=20 Mar 19, 13:13 PDT=20 Hello, I just want to confirm if this is the 1592/47 that you have in stock? =E2=80=8B=E2=80=8B https://www.houzz.com/product/45932647-frontporch-1592-47-city-dog-night-= 36x24x038-contemporary-outdoor-rugs Sincerely, Beth C. The Houzz Team Houzz | The New Way to Design Your Home =20 Marci=20 Mar 19, 13:01 PDT=20 Good Afternoon, On P.O, #1595 = -1014-3750-2563 the Front Porch 30x48 1587/44 is out of stock until, but = we have the 1592/47 in stock. Can we ship the 1592/47 in place of the 1587/44? Please advise. Thank You, Marci Marci Maiorano Customer Service Rep. Trans-Ocean Imports 10 Midland Ave.| Suite M00| Port Chester, NY 10573 914.949.5656 x2 | 914.937.3140 fax marci@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you have = received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. This email is a service from Houzz. Delivered by = Zendesk.=20 [YDLO95-9ZZK] ------=_NextPart_001_00B9_01D3C1C1.B8562AA0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Hi = Beth,

 

Than= k You for this information!!

 

I = will replace the 30x48 1587/44 in which the price was $32.00 with the = 1592/47 in which the price is $30.23.

 

If = you have any additional questions don=E2=80=99t hesitate to call = me.

 

Have= a GREAT day!!!

 

 

 

 

 

 

 

Marc= i

 

 

 

Marc= i Maiorano
Customer Service Rep.
Trans-Ocean Imports
10 Midland = Ave.| Suite M00| Port Chester, NY 10573
914.949.5656 x2 | = 914.937.3140 fax
marci@transocean.com

Conf= identiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission. If you have = received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

From: Houzz = <orderstatus@houzz.zendesk.com>
Sent: Tuesday, March = 20, 2018 6:07 PM
To: Marci = <marci@transocean.com>
Subject: [Houzz] Re: Houzz Order = #1595-1014-3750-2563

 

= ##- Please type your reply above this line = -##

= Your request (#4772131) has been updated. Reply to this email or = click the link below:
https://support.ho= uzz.com/hc/requests/4772131

=  

3D"Image

Beth C. (Houzz)

Mar 20, 15:06 PDT =

Hello,

Our customer did = respond that they would be interested in receiving the Frontporch = 1592/47 City Dog Night, 36"x24"x0.38 for a replacement. Just = be sure to credit the difference in price as this item is less = expensive.

Thank you for letting us know!



3D"Image=E2=80=8B

Sincerely,
Beth = C.

The Houzz Team
Houzz | The New Way = to Design Your = Home

=  

3D"Image

Beth C. (Houzz)

Mar 20, 14:26 PDT =

Hello,

I have not received a = response to the notice I sent the customer yet. I have called and = emailed two times but will try again tomorrow.

I will update you = again soon.

Sincerely,
Beth = C.

The Houzz Team
Houzz | The New Way = to Design Your = Home

3D"Image

Marci

Mar 19, 13:35 PDT =

Hi Beth,

Great - Thank = You!!

Just to let you know the other item = that=E2=80=99s on this order is in stock.

Have a GOOD = night!!

Marci

Marci Maiorano
Customer Service = Rep.
Trans-Ocean Imports
10 Midland Ave.| Suite M00| Port Chester, = NY 10573
914.949.5656 x2 | 914.937.3140 fax
marci@transocean.com<= /span>

Confidentiality Notification: If you = are not the intended recipient, please do not disclose, disseminate, = copy, distribute or take any action in reliance on the contents of this = electronic transmission. If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

Attachment(s)
~WRD000.jpg
image001.jpg

=  

=  

3D"Image

Beth C. (Houzz)

Mar 19, 13:31 PDT =

Hi there, 

I will inform = the customer about the out of stock and the other options and let you = know.

Sincerely,
Beth = C.

The Houzz Team
Houzz | The New Way = to Design Your = Home

3D"Image

Marci

Mar 19, 13:20 PDT =

Hi Beth,

Yes it=E2=80=99s the 1592/47 that we = have in stock.

Marci

Marci Maiorano
Customer Service = Rep.
Trans-Ocean Imports
10 Midland Ave.| Suite M00| Port Chester, = NY 10573
914.949.5656 x2 | 914.937.3140 fax
marci@transocean.com<= /span>

Confidentiality Notification: If you = are not the intended recipient, please do not disclose, disseminate, = copy, distribute or take any action in reliance on the contents of this = electronic transmission. If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

Attachment(s)
~WRD000.jpg
image001.jpg

=  

=  

3D"Image

Beth C. (Houzz)

Mar 19, 13:13 PDT =

Hello,

I just want to confirm = if this is the 1592/47 that you have in stock?

=E2=80=8B3D"Image=E2=80=8B

https://www.houzz.com/produc= t/45932647-frontporch-1592-47-city-dog-night-36x24x038-contemporary-outdo= or-rugs

Sincerely,
Beth = C.

The Houzz Team
Houzz | The New Way = to Design Your = Home

3D"Image

Marci

Mar 19, 13:01 PDT =

Good = Afternoon,

On P.O, #1595-1014-3750-2563 the Front Porch 30x48 1587/44 = is out of stock until, but we have the 1592/47 in = stock.

Can we ship the 1592/47 in place of = the 1587/44?

Please = advise.

Thank You,

Marci

Marci Maiorano
Customer Service = Rep.
Trans-Ocean Imports
10 Midland Ave.| Suite M00| Port Chester, = NY 10573
914.949.5656 x2 | 914.937.3140 fax
marci@transocean.com<= /span>

Confidentiality Notification: If you = are not the intended recipient, please do not disclose, disseminate, = copy, distribute or take any action in reliance on the contents of this = electronic transmission. If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named = above.

= This email is a service from Houzz. Delivered by Zendesk. =

[YDLO95-9ZZK]

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