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Reply-To: <sandyn@transocean.com>
From: "Sandy" <Sandyn@transocean.com>
To: <stephen@transocean.com>
References: <010001623e8abe92-e7e959e1-daf2-420f-8b71-16709cbde152-000000@email.amazonses.com> <010401d3bf8a$30ef0840$92cd18c0$@transocean.com>
In-Reply-To: <010401d3bf8a$30ef0840$92cd18c0$@transocean.com>
Subject: RE: Your e-mail to Erin Richardson
Date: Tue, 20 Mar 2018 07:59:05 -0400
Organization: TO
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The whse did not have the 2x6 runner. I can process as a 2x5 as you have =
requested and credit half once the order has been invoiced unless you =
advise otherwise.

=20

Thank you kindly,

Sandy Noriega

Customer Service Manager

10 Midland Ave. Port Chester NY, 10573

P-914.949.5656x2 / F-914.937.3140

 <mailto:Sandyn@transocean.com> Sandyn@transocean.com

=20

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=20

From: stephen@transocean.com <stephen@transocean.com>=20
Sent: Monday, March 19, 2018 9:57 AM
To: sandyn@transocean.com
Subject: FW: Your e-mail to Erin Richardson

=20

Sandy =E2=80=93

I would do a physical at the warehouse =E2=80=93 maybe we got one back

If not I would ship the smaller runner tomorrow and I=E2=80=99ll refund =
part of the order.

Hopefully customer will reply today.

=20

From: Amazon.com <auto-communication@amazon.com>=20
Sent: Monday, March 19, 2018 9:55 AM
To: The Rug Dept. <stephen@transocean.com>
Subject: Your e-mail to Erin Richardson

=20









=20





Here is a copy of the e-mail that you sent to Erin Richardson.=20
------------- Begin message -------------

=20
  Hello,
Thank you for your order.  We've sent a few notes indicating the change =
we need in the order to ship it properly.
At this time, we need to cancel the order due to the product being =
unavailable.  I invite you to select any other product from us at 50% =
off as a courtesy and apology for the inconvenience.
Sorry again for this inconvenience.
=20
Stephen@Rug Dept.
=20


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lang=3DEN-US link=3D"#E74C3C" vlink=3D"#E74C3C"><div =
class=3DWordSection1><p class=3DMsoNormal>The whse did not have the 2x6 =
runner. I can process as a 2x5 as you have requested and credit half =
once the order has been invoiced unless you advise =
otherwise.<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal><i><span style=3D'font-size:12.0pt;font-family:"Times =
New Roman",serif'>Thank you kindly,<o:p></o:p></span></i></p><p =
class=3DMsoNormal><b><span =
style=3D'font-size:16.0pt;font-family:"Edwardian Script ITC"'>Sandy =
Noriega<o:p></o:p></span></b></p><p class=3DMsoNormal><span =
style=3D'font-family:"Times New Roman",serif'>Customer Service =
Manager<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Times New Roman",serif'>10 Midland Ave. Port =
Chester NY, 10573<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Times New Roman",serif'>P-914.949.5656x2 / =
F-914.937.3140<o:p></o:p></span></p><p class=3DMsoNormal><a =
href=3D"mailto:Sandyn@transocean.com"><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif;color:#0563C1'>Sandyn@transocean.com</span></a><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman",serif'><o:p></o:p></span></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><u><span =
style=3D'font-family:"Times",serif'>Confidentiality =
Notification:</span></u><span style=3D'font-family:"Times",serif'> If =
you are not the intended recipient, please do not&nbsp;disclose, =
disseminate, copy, distribute or take any action in reliance on the =
contents of this electronic transmission.&nbsp; If you have received =
this electronic transmission in error, please notify us by telephone and =
immediately delete this message. As E-mail transmissions cannot be =
guaranteed secure or error-free the sender does not accept any liability =
for errors or omissions in the contents of this message, which arise =
because of electronic transmission. Any documents accompanying this =
electronic transmission and the information contained herein belong to =
the sender and are privileged and intended only for the use of the =
individual(s) named above</span><o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> stephen@transocean.com =
&lt;stephen@transocean.com&gt; <br><b>Sent:</b> Monday, March 19, 2018 =
9:57 AM<br><b>To:</b> sandyn@transocean.com<br><b>Subject:</b> FW: Your =
e-mail to Erin Richardson<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Sandy =
=E2=80=93<o:p></o:p></p><p class=3DMsoNormal>I would do a physical at =
the warehouse =E2=80=93 maybe we got one back<o:p></o:p></p><p =
class=3DMsoNormal>If not I would ship the smaller runner tomorrow and =
I=E2=80=99ll refund part of the order.<o:p></o:p></p><p =
class=3DMsoNormal>Hopefully customer will reply today.<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Amazon.com =
&lt;auto-communication@amazon.com&gt; <br><b>Sent:</b> Monday, March 19, =
2018 9:55 AM<br><b>To:</b> The Rug Dept. =
&lt;stephen@transocean.com&gt;<br><b>Subject:</b> Your e-mail to Erin =
Richardson<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div align=3Dcenter><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D"100%" =
style=3D'width:100.0%;background:#E4E3E4;border-collapse:collapse'><tr><t=
d width=3D"100%" valign=3Dtop style=3D'width:100.0%;padding:7.5pt 0in =
7.5pt 0in'><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 width=3D600 =
style=3D'width:6.25in;border-collapse:collapse'><tr><td width=3D600 =
valign=3Dtop style=3D'width:6.25in;padding:0in 0in 0in 0in'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 =
style=3D'max-width:6.25in;border-collapse:collapse'><tr><td =
style=3D'padding:0in 0in 0in 0in'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;border-collapse:collapse'><tr><td valign=3Dtop =
style=3D'background:#2A323A;padding:.75pt 0in .75pt 0in'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D"100%" =
style=3D'width:100.0%;background:#2A323A;border-collapse:collapse'><tr><t=
d valign=3Dtop style=3D'padding:0in 0in 0in 0in'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
align=3Dleft width=3D"100%" =
style=3D'width:100.0%;background:#2A323A;border-collapse:collapse;margin-=
left:-2.25pt;margin-right:-2.25pt'><tr><td valign=3Dtop =
style=3D'padding:15.0pt 0in 15.0pt 30.0pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#999999;border:solid =
windowtext 1.0pt;padding:0in'><img border=3D0 width=3D200 height=3D200 =
style=3D'width:2.0833in;height:2.0833in' id=3D"Picture_x0020_3" =
src=3D"cid:image002.jpg@01D3C021.5114FCA0" alt=3D"Image removed by =
sender."></span><span =
style=3D'font-family:"Arial",sans-serif;color:#999999'><o:p></o:p></span>=
</p></td></tr></table></td></tr></table></td></tr></table></td></tr></tab=
le></div><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'font-family:"Arial",sans-serif;color:#999999'><o:p>&nbsp;</o:p><=
/span></p><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'max-width:6.25in;background:white;border-collapse:collapse'><tr>=
<td style=3D'padding:0in 0in 0in 0in'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td valign=3Dtop =
style=3D'background:white;padding:0in .75pt 0in .75pt'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
style=3D'border-collapse:collapse'><tr><td valign=3Dtop =
style=3D'padding:.75pt .75pt .75pt .75pt'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 align=3Dleft =
style=3D'border-collapse:collapse;margin-left:-2.25pt;margin-right:-2.25p=
t'><tr><td valign=3Dtop style=3D'padding:11.25pt 13.5pt 7.5pt 13.5pt'><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#999999'>Here is a copy of =
the e-mail that you sent to Erin Richardson. <br>------------- Begin =
message -------------<o:p></o:p></span></p><pre><span =
style=3D'color:#999999'><o:p>&nbsp;</o:p></span></pre><pre><span =
style=3D'color:#999999'>&nbsp; Hello,<o:p></o:p></span></pre><pre><span =
style=3D'color:#999999'>Thank you for your order.&nbsp; We've sent a few =
notes indicating the change we need in the order to ship it =
properly.<o:p></o:p></span></pre><pre><span style=3D'color:#999999'>At =
this time, we need to cancel the order due to the product being =
unavailable.&nbsp; I invite you to select any other product from us at =
50% off as a courtesy and apology for the =
inconvenience.<o:p></o:p></span></pre><pre><span =
style=3D'color:#999999'>Sorry again for this =
inconvenience.<o:p></o:p></span></pre><pre><span =
style=3D'color:#999999'><o:p>&nbsp;</o:p></span></pre><pre><span =
style=3D'color:#999999'>Stephen@Rug =
Dept.<o:p></o:p></span></pre><pre><span =
style=3D'color:#999999'><o:p>&nbsp;</o:p></span></pre><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'font-family:"Arial",sans-serif;color:#999999'><br>------------- =
End message -------------<o:p></o:p></span></p><p><span =
style=3D'font-size:10.0pt;font-family:"Times New =
Roman",serif;color:#999999'>For Your Information: To help protect the =
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/span></p><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 =
style=3D'max-width:6.25in;background:#2A323A;border-collapse:collapse;bor=
der-spacing:0'><tr><td style=3D'padding:0in 0in 0in 0in'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D"100%" =
style=3D'width:100.0%;background:#2A323A;border-collapse:collapse'><tr =
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