Return-Path: Delivered-To: stephen@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id wGyfLt1vqVpMRQAAInt2oQ for ; Wed, 14 Mar 2018 11:54:21 -0700 Return-path: Envelope-to: stephen@transocean.com Delivery-date: Wed, 14 Mar 2018 11:54:21 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:60604 helo=netuserPC) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1ewBXZ-0004bt-2q; Wed, 14 Mar 2018 11:54:21 -0700 Reply-To: From: "Dean Smith" To: Cc: , References: <04b801d3bb9e$791f7d10$6b5e7730$@transocean.com> <16225d5c2cd-17a0-87be@webjas-vaa136.srv.aolmail.net> In-Reply-To: <16225d5c2cd-17a0-87be@webjas-vaa136.srv.aolmail.net> Subject: RE: Trans Ocean MAP Date: Wed, 14 Mar 2018 14:54:22 -0400 Organization: Trans-Ocean Message-ID: <05c901d3bbc5$de320d90$9a9628b0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_05CA_01D3BBA4.5725C4C0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQGAsmKLDAe/V+N3lFbzMXigyo3bP6R2JvEw Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_05CA_01D3BBA4.5725C4C0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable thx =20 Dean Smith Vice President Sales Trans-Ocean Imports 10 Midland Avenue | Suite M00 | Port Chester, NY 10573 914.949.5656 x106 | 914.937.3140 fax | 203.820.8033 mobile Dean@transocean.com =20 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 From: elliscore@aol.com =20 Sent: Wednesday, March 14, 2018 2:47 PM To: dean@transocean.com Cc: stephen@transocean.com; rwatts29@bellsouth.net Subject: Re: Trans Ocean MAP =20 Dean =20 These are fixed =20 Thanks =20 Jim Ellis Trans Ocean Import Midwest Manager Tel: 937 885-0092 Cell: 937 304-7108 In a message dated 3/14/2018 10:12:28 AM Eastern Standard Time, = dean@transocean.com writes:=20 =20 Jim, =20 Attached is a list of MAP breakers =E2=80=93 Studio LX has a large = number and in most cases is substantially below MAP =E2=80=93 can you = get to them and get these fixed today. Please note one or two may be = phase out skus =E2=80=93 but as I spot checked the majority were running = line. =20 Please confirm receipt and let us know when these are fixed. Thanks =20 =20 Dean Smith Vice President Sales Trans-Ocean Imports 10 Midland Avenue | Suite M00 | Port Chester, NY 10573 914.949.5656 x106 | 914.937.3140 fax | 203.820.8033 mobile Dean@transocean.com =20 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 From: Randy Watts >=20 Sent: Wednesday, March 14, 2018 10:03 AM To: Stephen Hoberman > Cc: Dean Smith > Subject: Fw: Trans Ocean MAP =20 Hi Steve, =20 I received this from OJ Commerce. Looks like both Studio LX and Amazon = are below MAP on some items. Studio LX is below on a lot. =20 Thanks, Randy =20 ----- Forwarded Message ----- From: Jesse LaRose > To: rwatts29@bellsouth.net =20 Sent: Wednesday, March 14, 2018 9:44 AM Subject: Re: Trans Ocean MAP =20 Hi Randy, OK, thanks. here is everything currently under violation. If I turn = match back on, we'll go to these levels if we can while still = maintaining our minimum margins. Is that OK? =20 Thanks, Jesse =20 Jesse LaRose GMM OJ Commerce On Tue, Mar 13 at 4:33 PM , Randy Watts > wrote:=20 Hi Jesse, I reached out to my management and it seems that there was a new = customer breaking MAP that was causing this. It has been addressed with = them and should be fixed soon. We are trying our best to keep everyone = at MAP and on a level playing field. We understand how your business = works and your concerns too. Please feel free to switch it back to your = normal setting tomorrow. Thank you again for your help regarding this. = Please let me know if you have any questions or need anything else. =20 Thanks again, Randy Watts SE Regional Sales Manager Trans Ocean Import Co. (770) 466-6781 =20 _____ =20 From: Jesse LaRose > To: rwatts29@bellsouth.net =20 Sent: Tuesday, March 13, 2018 1:11 PM Subject: Re: Trans Ocean MAP =20 Hi Randy, We don't break MAP unless someone else breaks first, then we match until = they come back up. If all of our listings are not at MAP, that means = someone else broke and we are matching them. =20 I have set to strict now and will check back in a couple days. =20 MAP goes both ways and we will take it as seriously as Trans Ocean does. = If you are not able to maintain the commitment to us, then we cannot be = the only ones complying with your policy either. =20 If you are going to allow others to break, we should be able to break = too until you are able to come up with a plan to ensure a level playing = and maintain your commitment. If not and the expectation is that = OJCommerce maintain MAP while Amazon and others are allowed to break = without consequence and play the hero, then we are not interested in = continuing to market Trans Ocean's products. =20 Please let me know the plan and timeline to enforce the policy or let me = know if we should take the line down. =20 Thanks, Jesse =20 Jesse LaRose GMM OJ Commerce On Tue, Mar 13 at 1:05 PM , Randy Watts > wrote:=20 Thank you. Randy Watts Trans Ocean =20 _____ =20 From: OJ Vendor Support > To: rwatts29@bellsouth.net =20 Sent: Tuesday, March 13, 2018 12:57 PM Subject: Ticket Resolved - Trans Ocean MAP =20 Hello Randy, Our Vendor Support Rep has indicated that your Pricing Error Report = ticket has been Resolved. Please allow a couple of hours for the change = to be reflected on all sales channels.=20 If you believe that the ticket has not been resolved, please reply to = this email to automatically reopen the ticket. If there is no response from you, we will assume that the ticket has = been resolved and the ticket will be automatically closed after 48 = hours. Sincerely, OJ Commerce Team https://ojcommerce.freshdesk.com/public/tickets/e58da2c6bdb3ae3e952c3a0ed= c161413ea2f45e057b2f05f160bf6cace8bb47c =20 =20 =20 =20 =20 44009:321244 =20 ------=_NextPart_000_05CA_01D3BBA4.5725C4C0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

thx

 

Dean= Smith

Vice= President Sales

Tran= s-Ocean Imports

10 = Midland Avenue | Suite M00 | Port Chester, NY 10573

914.= 949.5656 x106 | 914.937.3140 fax | 203.820.8033 mobile

Dean@transocean.com

 

Conf= identiality Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

From: elliscore@aol.com = <elliscore@aol.com>
Sent: Wednesday, March 14, 2018 = 2:47 PM
To: dean@transocean.com
Cc: = stephen@transocean.com; rwatts29@bellsouth.net
Subject: Re: = Trans Ocean MAP

 

Dean

 

These are fixed

 

Thanks

 

Jim = Ellis

Trans Ocean Import = Midwest Manager

Tel: =  937 885-0092

Cell: = 937 304-7108

In a message = dated 3/14/2018 10:12:28 AM Eastern Standard Time, dean@transocean.com writes: =

 

Jim,

 <= /o:p>

Attached is = a list of MAP breakers =E2=80=93 Studio LX has a large number and in = most cases is substantially below MAP =E2=80=93 can you get to them and = get these fixed today. Please note one or two may be phase out skus = =E2=80=93 but as I spot checked the majority were running = line.

 <= /o:p>

Please = confirm receipt and let us know when these are fixed.


Thanks

 <= /o:p>

 <= /o:p>

Dean= Smith

Vice= President Sales

Tran= s-Ocean Imports

10 = Midland Avenue | Suite M00 | Port Chester, NY = 10573

914.= 949.5656 x106 | 914.937.3140 fax | 203.820.8033 = mobile

Dean@transocean.com

 

Conf= identiality Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 <= /o:p>

From: Randy = Watts <rwatts29@bellsouth.net> =
Sent: = Wednesday, March 14, 2018 10:03 AM
To: Stephen = Hoberman <stephen@transocean.com>
= Cc: Dean = Smith <dean@transocean.com>
Subject: Fw: = Trans Ocean MAP

 <= /o:p>

Hi Steve,

 

I received this from OJ Commerce.  Looks = like both Studio LX and Amazon are below MAP on some items.  Studio = LX is below on a lot.

 

Thanks,

Randy

<= o:p> 

----- Forwarded Message -----
From: Jesse = LaRose <vendors@ojcommerce.com>
To: rwatts29@bellsouth.net
Sent: = Wednesday, March 14, 2018 9:44 AM
Subject: Re: = Trans Ocean MAP

 

Hi Randy,

OK, thanks. here is everything = currently under violation. If I turn match back on, we'll go to these = levels if we can while still maintaining our minimum margins. Is that = OK?

 

Thanks,

Jesse

 

Jesse LaRose

GMM

OJ = Commerce

On Tue, Mar 13 at 4:33 PM , Randy Watts <rwatts29@bellsouth.net> wrote: =

Hi Jesse,

I reached out to my management and it seems = that there was a new customer breaking MAP that was causing this.  = It has been addressed with them and should be fixed soon.  We are = trying our best to keep everyone at MAP and on a level playing = field.  We understand how your business works and your concerns = too.  Please feel free to switch it back to your normal setting = tomorrow.  Thank you again for your help regarding this.  = Please let me know if you have any questions or need anything = else.

 

Thanks again,

Randy Watts

SE Regional Sales = Manager

Trans Ocean Import = Co.

(770) 466-6781

 

From: Jesse LaRose <vendors@ojcommerce.com>
To: rwatts29@bellsouth.net
Sent: Tuesday, = March 13, 2018 1:11 PM
Subject: Re: Trans Ocean = MAP

 

Hi Randy,

We don't break MAP unless = someone else breaks first, then we match until they come back up. If all = of our listings are not at MAP, that means someone else broke and we are = matching them.

 

I have set to strict now and will check back in a = couple days.

 

MAP goes both ways and we will take it as seriously = as Trans Ocean does. If you are not able to maintain the commitment to = us, then we cannot be the only ones complying with your policy = either.

 

If you are going to allow others to break, we should = be able to break too until you are able to come up with a plan to ensure = a level playing and maintain your commitment. If not and the expectation = is that OJCommerce maintain MAP while Amazon and others are allowed to = break without consequence and play the hero, then we are not interested = in continuing to market Trans Ocean's = products.

 

Please let me know the plan and timeline to enforce = the policy or let me know if we should take the line = down.

 

Thanks,

Jesse

 

Jesse LaRose

GMM

OJ = Commerce

On Tue, Mar 13 at 1:05 PM , Randy Watts <rwatts29@bellsouth.net> wrote: =

Thank you.

Randy Watts

Trans Ocean

 

From: OJ Vendor Support <vendors@ojcommerce.com>
To: rwatts29@bellsouth.net
Sent: Tuesday, = March 13, 2018 12:57 PM
Subject: Ticket = Resolved - Trans Ocean MAP

 

<= span style=3D'font-size:10.0pt;font-family:"Helvetica = Neue";color:black'>Hello Randy,

Our Vendor Support Rep has = indicated that your Pricing Error Report ticket has been Resolved. = Please allow a couple of hours for the change to be reflected on all = sales channels. 

If you believe that the ticket has not been = resolved, please reply to this email to automatically reopen the = ticket.
If there is no response from you, we will assume that the = ticket has been resolved and the ticket will be automatically closed = after 48 hours.

Sincerely,
OJ = Commerce Team

 

<= o:p> 

 

<= o:p> 

 

44009:321244

<= o:p> 

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