Return-Path: Delivered-To: stephen@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id mF46HzQ6qFrlGAAAInt2oQ for ; Tue, 13 Mar 2018 13:53:08 -0700 Return-path: Envelope-to: stephen@transocean.com Delivery-date: Tue, 13 Mar 2018 13:53:08 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:55774 helo=TOWKSTALouNew) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1evqux-0001lX-Py; Tue, 13 Mar 2018 13:53:08 -0700 From: "Lou Koprivec" To: Cc: References: <0258CF26-8235-4BBF-9B31-E27DB5F2B49C@transocean.com> In-Reply-To: <0258CF26-8235-4BBF-9B31-E27DB5F2B49C@transocean.com> Subject: FW: Trans-Ocean/Liora Manne Date: Tue, 13 Mar 2018 16:53:06 -0400 Message-ID: <147301d3bb0d$4a169800$de43c800$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_1474_01D3BAEB.C30A0110" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQN82ReF+/4CorS19vFM7o714nFalAJjuW0yoGlJ8+A= Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_1474_01D3BAEB.C30A0110 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Regan, What can be done to improve the UPS service we are receiving. Amazon = will not let us upgrade because the UPS scan rate and transit times are = not being met and this is out of control. We really need some help = here. =20 Thanks, Lou =20 From: Stephen Hoberman =20 Sent: Tuesday, March 13, 2018 4:44 PM To: louk@transocean.com Subject: Fwd: Trans-Ocean/Liora Manne =20 Do we have a UPS rep? Is there anything we can do at all?=20 Begin forwarded message: From: "Gaur, Saurabh" = > Date: March 13, 2018 at 4:36:13 PM EDT To: "stephen@transocean.com " = >, "'Rob = Malena'" > Subject: RE: Trans-Ocean/Liora Manne Seems UPS is the biggest offender. Have you tried speaking with the rep = from UPS? It is still hurting customer experience so they will not let = us upgrade until delivery issues are resolved. =20 Thank you, =20 Saurabh. =20 From: stephen@transocean.com = [mailto:stephen@transocean.com]=20 Sent: Tuesday, March 13, 2018 6:31 AM To: Gaur, Saurabh >; = 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne =20 Saurabh, Also, just wanted to ask for help getting us closer to guaranteed = delivery. We are performing =E2=80=93 only metric we are missing is EDD = and the team mentioned we don=E2=80=99t get penalized for that since = it=E2=80=99s a carrier metric. We really want to upgrade and have been = doing well for a while now. Thanks, Stephen =20 =20 From: Gaur, Saurabh >=20 Sent: Friday, March 9, 2018 1:42 PM To: stephen@transocean.com ; 'Rob = Malena' > Subject: RE: Trans-Ocean/Liora Manne =20 Great. If you could prioritize the top seller list from imaging = perspective that will help. =20 From: stephen@transocean.com = [mailto:stephen@transocean.com]=20 Sent: Friday, March 9, 2018 10:39 AM To: Gaur, Saurabh >; = 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne =20 Hi- This is great =E2=80=93 thank you. I will send over an ASIN list of our = top sellers =E2=80=93 hopefully today =E2=80=93 and see if it helps. We = are definitely aware of the image upgrade we need. I just hired = (starting Monday) and photographer/graphic designer who will work in = house strictly to improve content =E2=80=93 both visual and written. = It=E2=80=99s a priority for us and I think our new addition will help. =20 Will keep you posted about the lead time =E2=80=93 we should be upgraded = any day now. The only metric still under limit is EDD which I was told = they don=E2=80=99t penalize for since it=E2=80=99s mostly carrier = driven. =20 I=E2=80=99ll have the ASIN list asap. Thanks, Stephen =20 =20 From: Gaur, Saurabh >=20 Sent: Friday, March 9, 2018 1:23 PM To: stephen@transocean.com ; 'Rob = Malena' > Subject: RE: Trans-Ocean/Liora Manne =20 Stephen =E2=80=93 Great to hear the progress. Let me figure out what we = can do to get the items in network. I think the best approach would be = that you tell me what the best seller are and I can place a manual buy = to get these in to get some traction. This will get you focused ASINs = to target AMS as well. Please let me know if you do not see yourself = upgraded for guaranteed delivery or lead time is not upgraded in two = weeks and I will investigate. =20 We are not going the private label route for rugs and pillows yet but = you will be top of mind when we go in that direction. Let=E2=80=99s keep = the dialogue going.=20 =20 Can you please let me know what you are doing about images? We are = seeing a spike in the pillow=E2=80=99s and cushions category (fastest = growing category for me) and I am afraid that not having enough images = is holding us back. =20 Saurabh. =20 From: stephen@transocean.com = [mailto:stephen@transocean.com]=20 Sent: Friday, March 9, 2018 4:46 AM To: 'Rob Malena' = >; Gaur, Saurabh > Subject: RE: Trans-Ocean/Liora Manne =20 Saurabh, A few other updates to note to hopefully push our business ahead for the = outdoor season: =20 1. I signed a freight allowance agreement that now allows our items to = go in network. It would be great if someone there could take a look at = the sales to see if bringing in network would help some outdoor products = with some momentum. Please also let me know if there is something else = I need to be doing to be considered for in network. 2. We were downgraded on the =E2=80=98guaranteed delivery=E2=80=99 = metrics but based on discussions with the team during the summit last = week, it was an ASN glitch on the Amazon end and we should be getting = upgraded again shortly on direct fulfillment =E2=80=93 any help you have = there would be appreciated. 3. We=E2=80=99ve increased our budget for AMS during the season and = should be more active on that end as well. 4. We still would love to get involved in a private label program for = Amazon in-house brands =E2=80=93 even if it=E2=80=99s basic rugs = (trellis, border designs). Thanks for all the help =E2=80=93=20 Stephen =20 =20 From: Rob Malena > = Sent: Friday, March 9, 2018 6:39 AM To: 'Gaur, Saurabh' >; = stephen@transocean.com =20 Subject: RE: Trans-Ocean/Liora Manne =20 Saurabh, =20 The headers on our indoor/outdoor rugs and pillows were all changed = several weeks ago to reflect indoor/outdoor.=20 =20 Rob =20 =20 Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 917.509.7471 ph. 914.937.3140 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com=20 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 =20 From: Gaur, Saurabh >=20 Sent: Thursday, March 08, 2018 7:48 PM To: Rob Malena >; = stephen@transocean.com =20 Subject: RE: Trans-Ocean/Liora Manne =20 Rob/Stephen =E2=80=93 Checking in to see how we are progressing on = updating the headers and adding images to the ASINs. =20 Please let me know if I can help. =20 Saurabh. =20 From: Rob Malena [mailto:robert@transocean.com]=20 Sent: Tuesday, February 13, 2018 10:53 AM To: Gaur, Saurabh >; = stephen@transocean.com =20 Subject: RE: Trans-Ocean/Liora Manne =20 Hi Saurabh, =20 We would like to follow your suggestion by updating our outdoor product = listings to include the fact that they are usable outdoors.=20 =20 Since there are so many ASINs involved, do you have any suggestions on = where we should mention this on each listing so the updates can easily = be done on a large scale? Are you able to help with completing this = task? =20 Let me know what you would need from our end. =20 Thanks, Rob =20 =20 Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00 |Port Chester, NY 10573 917.509.7471 ph. 914.949.5694 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com=20 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 =20 From: Gaur, Saurabh [mailto:saurgaur@amazon.com]=20 Sent: Monday, February 12, 2018 2:12 PM To: stephen@transocean.com =20 Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne =20 Hi Stephan =E2=80=93 I went through the list and will be working with = the team to get these ASINs move the outdoor ASINs over to the outdoor = category. Additionally, I went through the listings and found issues = that I need your help with resolving. =20 =20 * ASIN Details =E2=80=93 We need to work towards making the detail page = better. Outdoor ASINs do not call out that they are good to be used = outside. I think this is a big miss. * ASIN Images =E2=80=93 I see just one image on all ASINs. Would you be = able to get more images loaded? We would like to see some lifestyle = images added to the products. * A+ Content =E2=80=93 Please review the link below. A+ content will = help you tell your brand story when someone visits your page. The idea = is that when someone comes to your page they do not leave without buying = or get as much information as possible about your brand and the product. Please let me know if you have questions. =20 Saurabh. =20 From: stephen@transocean.com = [mailto:stephen@transocean.com]=20 Sent: Thursday, February 8, 2018 12:43 PM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne =20 Saurabh, Attached is a product catalog with notations in column P and Q. Column Q indicates if the item is indoor or outdoor, and column P = indicates if the item is a rug, mat or pillow. Hope this information is usable and let us know what else you may need. Thanks, Stephen =20 =20 From: Gaur, Saurabh [mailto:saurgaur@amazon.com]=20 Sent: Thursday, February 8, 2018 1:32 PM To: stephen@transocean.com =20 Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne =20 You should be able to do a download from vendor central the list of = ASINS. I need your help in filtering out what should be in outdoor and = mark if it is a rug or a doormat. I will then have to do the upload on = my end to switch them to outdoor. =20 For marketing, I want you to be successful and AMS and deals help = getting traction. It would be great if you could send me the plan and = then we work towards it. =20 Thank you, =20 Saurabh. =20 From: stephen@transocean.com = [mailto:stephen@transocean.com]=20 Sent: Thursday, February 8, 2018 10:22 AM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne =20 If there is a way to update it on vendor central or as an upload = =E2=80=93 we are happy to do it. Yes, understood about marketing. I can formalize something if you want = like 2-3% of revenue on in network product spent on AMS? =20 =20 Depending on the units available we can look at some daily deals too but = it would depend on what we have. =20 =20 =20 From: Gaur, Saurabh [mailto:saurgaur@amazon.com]=20 Sent: Thursday, February 8, 2018 1:04 PM To: stephen@transocean.com =20 Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne =20 First step is to clean the catalogue and then we can work on getting = product in the network. Returns is a good insurance but I would really = need your commitment on AMS and deals to move product. Hopefully we = would never have to return product back to you. =20 Saurabh. =20 From: stephen@transocean.com = [mailto:stephen@transocean.com]=20 Sent: Thursday, February 8, 2018 9:39 AM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne =20 We do both indoor and outdoor products, we can review the catalog and = indicate which ones to change? About 2/3 of our items are outdoor. =20 Also =E2=80=93 we happy to work on =E2=80=98in network=E2=80=99 testing = with a 6 month return policy if that works. =20 =20 From: Gaur, Saurabh [mailto:saurgaur@amazon.com]=20 Sent: Thursday, February 8, 2018 12:23 PM To: stephen@transocean.com =20 Cc: Rob Malena > Subject: RE: Trans-Ocean/Liora Manne =20 Hi Stephen =E2=80=93 Quick question =E2=80=93 the product you have in = the catalogue with us is all Outdoor or indoor as well? It is all setup = in the indoor categories right now and I am trying to understand where = it should reside. =20 Thank you, =20 Saurabh. =20 From: stephen@transocean.com = [mailto:stephen@transocean.com]=20 Sent: Thursday, February 8, 2018 7:51 AM To: Gaur, Saurabh > Cc: Rob Malena > Subject: Trans-Ocean/Liora Manne =20 Saurabh, Thank you so much for the time at Las Vegas Market =E2=80=93 so good to = see you. I would really welcome some help in getting the program accelerated = =E2=80=93 especially on the outdoor rugs and pillows. =20 The main things are: * How can we get our items to be eligible for in network placement, = right now they are not eligible to be considered. * What can we do to help shore up the lead times on Vendor Central = =E2=80=93 especially as we have outdoor products staged for the season. * What kind of placement programs would be most effective. * Can we do any private label or direct products with exclusive designs = =E2=80=93 as this is our core strength. =20 Any help is greatly appreciated =E2=80=93 I can send over any = information you may need to move along. Thanks, Stephen =20 =20 =20 Stephen Hoberman Vice President =E2=80=93 Business Development Trans-Ocean Import Co. (917) 561-7397 stephen@transocean.com =20 =20 ------=_NextPart_000_1474_01D3BAEB.C30A0110 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Regan,

What can be done to = improve the UPS service we are receiving.=C2=A0 =C2=A0Amazon will not = let us upgrade because the UPS scan rate and transit times are not being = met and this is out of control.=C2=A0 We really need some help = here.

 

Thanks,

Lou

 

From: Stephen Hoberman = <stephen@transocean.com>
Sent: Tuesday, March 13, 2018 = 4:44 PM
To: louk@transocean.com
Subject: Fwd: = Trans-Ocean/Liora Manne

 

Do we have a UPS rep?  Is there = anything we can do at all? 


Begin forwarded = message:

From: "Gaur, Saurabh" = <saurgaur@amazon.com>
Dat= e: March 13, 2018 at 4:36:13 PM EDT
To: "stephen@transocean.com" = <stephen@transocean.com>, = "'Rob Malena'" <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora = Manne

Seems UPS is the biggest = offender.  Have you tried speaking with the rep from UPS?  It = is still hurting customer experience so they will not let us upgrade = until delivery issues are resolved.

 

Thank = you,

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Tuesday, March 13, 2018 6:31 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>; 'Rob = Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

Also, just = wanted to ask for help getting us closer to guaranteed delivery.  = We are performing =E2=80=93 only metric we are missing is EDD and the = team mentioned we don=E2=80=99t get penalized for that since = it=E2=80=99s a carrier metric.  We really want to upgrade and have = been doing well for a while now.

Thanks,

Stephen

 

 

From: Gaur, Saurabh <saurgaur@amazon.com> =
Sent: Friday, March 9, 2018 1:42 PM
To: stephen@transocean.com; 'Rob = Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Great.  If you could prioritize the top = seller list from imaging perspective that will = help.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Friday, March 9, 2018 10:39 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>; 'Rob = Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Hi-

This is great = =E2=80=93 thank you.  I will send over an ASIN list of our top = sellers =E2=80=93 hopefully today =E2=80=93 and see if it helps.  = We are definitely aware of the image upgrade we need.  I just hired = (starting Monday) and photographer/graphic designer who will work in = house strictly to improve content =E2=80=93 both visual and = written.  It=E2=80=99s a priority for us and I think our new = addition will help.

 

Will keep = you posted about the lead time =E2=80=93 we should be upgraded any day = now.  The only metric still under limit is EDD which I was told = they don=E2=80=99t penalize for since it=E2=80=99s mostly carrier = driven.

 

I=E2=80=99ll have the ASIN list asap.

Thanks,

Stephen

 

 

From: Gaur, Saurabh <saurgaur@amazon.com> =
Sent: Friday, March 9, 2018 1:23 PM
To: stephen@transocean.com; 'Rob = Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Stephen =E2=80=93 Great to hear the = progress.  Let me figure out what we can do to get the items in = network.  I think the best approach would be that you tell me what = the best seller are and I can place a manual buy to get these in to get = some traction.  This will get you focused ASINs to target AMS as = well.  Please let me know if you do not see yourself upgraded for = guaranteed delivery or lead time is not upgraded in two weeks and I will = investigate.

 

We are not going the = private label route for rugs and pillows yet but you will be top of mind = when we go in that direction. Let=E2=80=99s keep the dialogue going. =

 

Can you please let me = know what you are doing about images?  We are seeing a spike in the = pillow=E2=80=99s and cushions category (fastest growing category for me) = and I am afraid that not having enough images is holding us = back.

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Friday, March 9, 2018 4:46 AM
To: 'Rob = Malena' <robert@transocean.com>; = Gaur, Saurabh <saurgaur@amazon.com>
Sub= ject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

A few = other updates to note to hopefully push our business ahead for the = outdoor season:

 

  1. I signed a freight allowance agreement that now allows our items = to go in network.  It would be great if someone there could take a = look at the sales to see if bringing in network would help some outdoor = products with some momentum.  Please also let me know if there is = something else I need to be doing to be considered for in = network.
  2. We were downgraded on the =E2=80=98guaranteed = delivery=E2=80=99 metrics but based on discussions with the team during = the summit last week, it was an ASN glitch on the Amazon end and we = should be getting upgraded again shortly on direct fulfillment =E2=80=93 = any help you have there would be appreciated.
  3. We=E2=80=99ve = increased our budget for AMS during the season and should be more active = on that end as well.
  4. We still would love to get involved in = a private label program for Amazon in-house brands =E2=80=93 even if = it=E2=80=99s basic rugs (trellis, border = designs).


Thanks for all = the help =E2=80=93

Stephen

 

 

From: Rob Malena <robert@transocean.com> =
Sent: Friday, March 9, 2018 6:39 AM
To: 'Gaur, = Saurabh' <saurgaur@amazon.com>; stephen@transocean.com
S= ubject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

 =

The headers on = our indoor/outdoor rugs and pillows were all changed several weeks ago = to reflect indoor/outdoor.

 =

Rob

 =

 

Robert Malena

Regional = Sales Manager
Trans-Ocean Import Co., Inc.
10 Midland = Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7471 ph.

914.937.3140 fax

914.949.5656 cust. = serv.

Robert@transocean.com

www.transocean.com

&nbs= p;

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

&nbs= p;

 =

From: Gaur, = Saurabh <saurgaur@amazon.com> =
Sent: Thursday, March 08, 2018 7:48 PM
To: Rob = Malena <robert@transocean.com>; stephen@transocean.com
S= ubject: RE: Trans-Ocean/Liora Manne

 

Rob/Stephen =E2=80=93 Checking in to see how we = are progressing on updating the headers and adding images to the = ASINs.

 

Please let me know if I = can help.

 

Saurabh.

 

From: Rob Malena [mailto:robert@transocean.com] =
Sent: Tuesday, February 13, 2018 10:53 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>; stephen@transocean.com
S= ubject: RE: Trans-Ocean/Liora Manne

 

Hi = Saurabh,

 =

We would like to = follow your suggestion by updating our outdoor product listings to = include the fact that they are usable outdoors.

 =

Since there are = so many ASINs involved, do you have any suggestions on where we should = mention this on each listing so the updates can easily be done on a = large scale? Are you able to help with completing this = task?

 =

Let me know what = you would need from our end.

 =

Thanks,

Rob

 =

 

Robert Malena

Regional Sales Manager
Trans-Ocean Import Co., = Inc.
10 = Midland Avenue|Ste: M-00 |Port Chester, NY 10573
917.509.7471 = ph.

914.949.5694 = fax

914.949.5656 cust. = serv.

Robert@transocean.com

www.transocean.com

&nbs= p;

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

&nbs= p;

 =

From: Gaur, = Saurabh [mailto:saurgaur@amazon.com] =
Sent: Monday, February 12, 2018 2:12 PM
To: stephen@transocean.com
C= c: 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Hi Stephan =E2=80=93 I went through the list and = will be working with the team to get these ASINs move the outdoor ASINs = over to the outdoor category.  Additionally, I went through the = listings and found issues that I need your help with resolving.  =

 

  • ASIN Details =E2=80=93 = We need to work towards making the detail page better.  Outdoor = ASINs do not call out that they are good to be used outside.  I = think this is a big miss.
  • ASIN Images =E2=80=93 I = see just one image on all ASINs. Would you be able to get more images = loaded?  We would like to see some lifestyle images added to the = products.
  • A+ Content =E2=80=93 = Please review the link below.  A+ content will help you tell your = brand story when someone visits your page.  The idea is that when = someone comes to your page they do not leave without buying or get as = much information as possible about your brand and the = product.

Please let me know if you have = questions.

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 12:43 PM
To: = Gaur, Saurabh <saurgaur@amazon.com>
Cc:= 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

Attached = is a product catalog with notations in column P and Q.

Column Q indicates if the item is indoor or outdoor, = and column P indicates if the item is a rug, mat or = pillow.

Hope this information is = usable and let us know what else you may need.

Thanks,

Stephen

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com] =
Sent: Thursday, February 8, 2018 1:32 PM
To: stephen@transocean.com
C= c: 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

You should be able to do a download from vendor = central the list of ASINS.  I need your help in filtering out what = should be in outdoor and mark if it is a rug or a doormat.  I will = then have to do the upload on my end to switch them to = outdoor.

 

For marketing, I want = you to be successful and AMS and deals help getting traction.  It = would be great if you could send me the plan and then we work towards = it.

 

Thank = you,

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 10:22 AM
To: = Gaur, Saurabh <saurgaur@amazon.com>
Cc:= 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

If there is = a way to update it on vendor central or as an upload =E2=80=93 we are = happy to do it.

Yes, understood about = marketing.  I can formalize something if you want like 2-3% of = revenue on in network product spent on AMS? 

 

Depending on = the units available we can look at some daily deals too but it would = depend on what we have. 

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com] =
Sent: Thursday, February 8, 2018 1:04 PM
To: stephen@transocean.com
C= c: 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

First step is to clean the catalogue and then we = can work on getting product in the network. Returns is a good insurance = but I would really need your commitment on AMS and deals to move = product.  Hopefully we would never have to return product back to = you.

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 9:39 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>
Cc:= 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

We do both = indoor and outdoor products, we can review the catalog and indicate = which ones to change?

About 2/3 of = our items are outdoor.

 

Also = =E2=80=93 we happy to work on =E2=80=98in network=E2=80=99 testing with = a 6 month return policy if that works.

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com] =
Sent: Thursday, February 8, 2018 12:23 PM
To: stephen@transocean.com
C= c: Rob Malena <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Hi Stephen =E2=80=93 Quick question =E2=80=93 = the product you have in the catalogue with us is all Outdoor or indoor = as well?  It is all setup in the indoor categories right now and I = am trying to understand where it should reside.

 

Thank = you,

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 7:51 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>
Cc:= Rob Malena <robert@transocean.com>
Subject: Trans-Ocean/Liora Manne

 

Saurabh,

Thank you = so much for the time at Las Vegas Market =E2=80=93 so good to see = you.

I would really welcome some help = in getting the program accelerated =E2=80=93 especially on the outdoor = rugs and pillows.

 

The main = things are:

  • How can we get our = items to be eligible for in network placement, right now they are not = eligible to be considered.
  • What can we do to help shore up the = lead times on Vendor Central =E2=80=93 especially as we have outdoor = products staged for the season.
  • What kind of placement programs would = be most effective.
  • Can we do any private label or direct = products with exclusive designs =E2=80=93 as this is our core = strength.

 

Any help is = greatly appreciated =E2=80=93 I can send over any information you may = need to move along.

Thanks,

Stephen

 

 

 

Stephen = Hoberman

Vice President =E2=80=93 = Business Development

Trans-Ocean = Import Co.

(917) = 561-7397

stephen@transocean.com

 

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