Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id aBPBMbo3qFoeFQAAInt2oQ ; Tue, 13 Mar 2018 13:42:34 -0700 Return-path: Envelope-to: stephen@transocean.com, robert@transocean.com Delivery-date: Tue, 13 Mar 2018 13:42:34 -0700 Received: from smtp-fw-33001.amazon.com ([207.171.190.10]:49354) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1evqkf-0001PH-K4; Tue, 13 Mar 2018 13:42:34 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=amazon.com; i=@amazon.com; q=dns/txt; s=amazon201209; t=1520973750; x=1552509750; h=from:to:subject:date:message-id:references:in-reply-to: mime-version; bh=t6JWzHQ3Uw4nf0CuzE6K0b1bRQ9w0wn0rxeeIaHk+FQ=; b=tj8iichXIpoV4tt/rxpLUzHWMto3kkffZwtjQcb5u3oXd8SqZ1E538/d Cze/Mxd7CqbY+N+PEssDpvBCypLsP/qciMxYELvPO3XP43Y/s1wosss6h S7KsUbuzH70Pi02MO5+pIyzcDxXCcQVBFeYXf1Ktvhir+cTh7hBlgPk7g c=; X-IronPort-AV: E=Sophos;i="5.47,466,1515456000"; d="scan'208,217";a="724533216" Received: from sea3-co-svc-lb6-vlan2.sea.amazon.com (HELO email-inbound-relay-1d-37fd6b3d.us-east-1.amazon.com) ([10.47.22.34]) by smtp-border-fw-out-33001.sea14.amazon.com with ESMTP/TLS/DHE-RSA-AES256-SHA; 13 Mar 2018 20:36:16 +0000 Received: from EX13MTAUWC001.ant.amazon.com (iad55-ws-svc-p15-lb9-vlan3.iad.amazon.com [10.40.159.166]) by email-inbound-relay-1d-37fd6b3d.us-east-1.amazon.com (8.14.7/8.14.7) with ESMTP id w2DKaDhL058932 (version=TLSv1/SSLv3 cipher=AES256-SHA bits=256 verify=FAIL); Tue, 13 Mar 2018 20:36:15 GMT Received: from EX13D05UWC001.ant.amazon.com (10.43.162.82) by EX13MTAUWC001.ant.amazon.com (10.43.162.135) with Microsoft SMTP Server (TLS) id 15.0.1236.3; Tue, 13 Mar 2018 20:36:14 +0000 Received: from EX13D05UWC003.ant.amazon.com (10.43.162.226) by EX13D05UWC001.ant.amazon.com (10.43.162.82) with Microsoft SMTP Server (TLS) id 15.0.1236.3; Tue, 13 Mar 2018 20:36:14 +0000 Received: from EX13D05UWC003.ant.amazon.com ([10.43.162.226]) by EX13D05UWC003.ant.amazon.com ([10.43.162.226]) with mapi id 15.00.1236.000; Tue, 13 Mar 2018 20:36:14 +0000 From: "Gaur, Saurabh" To: "stephen@transocean.com" , "'Rob Malena'" Subject: RE: Trans-Ocean/Liora Manne Thread-Topic: Trans-Ocean/Liora Manne Thread-Index: AdOg88YYn2a8KWcBSuyVSinZNNmjIwADX9QQAACYqAAAANFcgAAAsl4AAABBOVAABKvdgADFwwugADHVlAAEkRRxMAAWyMiAAAJXxQAAC5MsIAAAvvWAAAAX4cAAvkrXgAAO0e4g Date: Tue, 13 Mar 2018 20:36:13 +0000 Message-ID: References: <01c401d3a0f4$9c481370$d4d83a50$@transocean.com> <87b6709590894c07ba9af75ea8db759e@EX13D05UWC003.ant.amazon.com> <027301d3a103$a8f7eaf0$fae7c0d0$@transocean.com> <74756c80623d4604bfdc28694ace03f9@EX13D05UWC003.ant.amazon.com> <029b01d3a109$b81a8640$284f92c0$@transocean.com> <005f01d3a11d$6c1008b0$44301a10$@transocean.com> <03d001d3a4fb$d1e88720$75b99560$@transocean.com> <11a1deb507fa4591b29b9cabb8f28695@EX13D05UWC003.ant.amazon.com> <009601d3b79b$43b38a10$cb1a9e30$@transocean.com> <009201d3b7a4$a2983540$e7c89fc0$@transocean.com> <85ae1fa2378149518d4b68e151e5ef23@EX13D05UWC003.ant.amazon.com> <037501d3b7d5$eb4dfc30$c1e9f490$@transocean.com> <6559adacbdb44fd8a09afdfac1e6d34c@EX13D05UWC003.ant.amazon.com> <00df01d3bacf$75f54040$61dfc0c0$@transocean.com> In-Reply-To: <00df01d3bacf$75f54040$61dfc0c0$@transocean.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-ms-exchange-transport-fromentityheader: Hosted x-originating-ip: [10.43.160.71] Content-Type: multipart/alternative; boundary="_000_a629f173b0f346a4be9e9d1cae0a85b4EX13D05UWC003antamazonc_" MIME-Version: 1.0 X-Spam-Status: No, score=-109.5 X-Spam-Score: -1094 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Seems UPS is the biggest offender. Have you tried speaking with the rep from UPS? It is still hurting customer experience so they will not let us upgrade until delivery issues are resolved. Thank you, [...] Content analysis details: (-109.5 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] -0.0 SPF_PASS SPF: sender matches SPF record -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -7.5 USER_IN_DEF_SPF_WL From: address is in the default SPF white-list 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain X-Spam-Flag: NO --_000_a629f173b0f346a4be9e9d1cae0a85b4EX13D05UWC003antamazonc_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Seems UPS is the biggest offender. Have you tried speaking with the rep fr= om UPS? It is still hurting customer experience so they will not let us up= grade until delivery issues are resolved. Thank you, Saurabh. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Tuesday, March 13, 2018 6:31 AM To: Gaur, Saurabh ; 'Rob Malena' Subject: RE: Trans-Ocean/Liora Manne Saurabh, Also, just wanted to ask for help getting us closer to guaranteed delivery.= We are performing - only metric we are missing is EDD and the team mentio= ned we don't get penalized for that since it's a carrier metric. We really= want to upgrade and have been doing well for a while now. Thanks, Stephen From: Gaur, Saurabh > Sent: Friday, March 9, 2018 1:42 PM To: stephen@transocean.com; 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Great. If you could prioritize the top seller list from imaging perspectiv= e that will help. From: stephen@transocean.com [mailto:stephen= @transocean.com] Sent: Friday, March 9, 2018 10:39 AM To: Gaur, Saurabh >; 'Rob M= alena' > Subject: RE: Trans-Ocean/Liora Manne Hi- This is great - thank you. I will send over an ASIN list of our top seller= s - hopefully today - and see if it helps. We are definitely aware of the = image upgrade we need. I just hired (starting Monday) and photographer/gra= phic designer who will work in house strictly to improve content - both vis= ual and written. It's a priority for us and I think our new addition will = help. Will keep you posted about the lead time - we should be upgraded any day no= w. The only metric still under limit is EDD which I was told they don't pe= nalize for since it's mostly carrier driven. I'll have the ASIN list asap. Thanks, Stephen From: Gaur, Saurabh > Sent: Friday, March 9, 2018 1:23 PM To: stephen@transocean.com; 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Stephen - Great to hear the progress. Let me figure out what we can do to = get the items in network. I think the best approach would be that you tell= me what the best seller are and I can place a manual buy to get these in t= o get some traction. This will get you focused ASINs to target AMS as well= . Please let me know if you do not see yourself upgraded for guaranteed de= livery or lead time is not upgraded in two weeks and I will investigate. We are not going the private label route for rugs and pillows yet but you w= ill be top of mind when we go in that direction. Let's keep the dialogue go= ing. Can you please let me know what you are doing about images? We are seeing = a spike in the pillow's and cushions category (fastest growing category for= me) and I am afraid that not having enough images is holding us back. Saurabh. From: stephen@transocean.com [mailto:stephen= @transocean.com] Sent: Friday, March 9, 2018 4:46 AM To: 'Rob Malena' >; Gau= r, Saurabh > Subject: RE: Trans-Ocean/Liora Manne Saurabh, A few other updates to note to hopefully push our business ahead for the ou= tdoor season: 1. I signed a freight allowance agreement that now allows our items to g= o in network. It would be great if someone there could take a look at the = sales to see if bringing in network would help some outdoor products with s= ome momentum. Please also let me know if there is something else I need to= be doing to be considered for in network. 2. We were downgraded on the 'guaranteed delivery' metrics but based on = discussions with the team during the summit last week, it was an ASN glitch= on the Amazon end and we should be getting upgraded again shortly on direc= t fulfillment - any help you have there would be appreciated. 3. We've increased our budget for AMS during the season and should be mo= re active on that end as well. 4. We still would love to get involved in a private label program for Am= azon in-house brands - even if it's basic rugs (trellis, border designs). Thanks for all the help - Stephen From: Rob Malena > Sent: Friday, March 9, 2018 6:39 AM To: 'Gaur, Saurabh' >; step= hen@transocean.com Subject: RE: Trans-Ocean/Liora Manne Saurabh, The headers on our indoor/outdoor rugs and pillows were all changed several= weeks ago to reflect indoor/outdoor. Rob Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 917.509.7471 ph. 914.937.3140 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and im= mediately delete this message. As E-mail transmissions cannot be guaranteed= secure or error-free the sender does not accept any liability for errors o= r omissions in the contents of this message, which arise because of electro= nic transmission. Any documents accompanying this electronic transmission a= nd the information contained herein belong to the sender and are privileged= and intended only for the use of the individual(s) named above. From: Gaur, Saurabh > Sent: Thursday, March 08, 2018 7:48 PM To: Rob Malena >; steph= en@transocean.com Subject: RE: Trans-Ocean/Liora Manne Rob/Stephen - Checking in to see how we are progressing on updating the hea= ders and adding images to the ASINs. Please let me know if I can help. Saurabh. From: Rob Malena [mailto:robert@transocean.com] Sent: Tuesday, February 13, 2018 10:53 AM To: Gaur, Saurabh >; stephe= n@transocean.com Subject: RE: Trans-Ocean/Liora Manne Hi Saurabh, We would like to follow your suggestion by updating our outdoor product lis= tings to include the fact that they are usable outdoors. Since there are so many ASINs involved, do you have any suggestions on wher= e we should mention this on each listing so the updates can easily be done = on a large scale? Are you able to help with completing this task? Let me know what you would need from our end. Thanks, Rob Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00 |Port Chester, NY 10573 917.509.7471 ph. 914.949.5694 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and im= mediately delete this message. As E-mail transmissions cannot be guaranteed= secure or error-free the sender does not accept any liability for errors o= r omissions in the contents of this message, which arise because of electro= nic transmission. Any documents accompanying this electronic transmission a= nd the information contained herein belong to the sender and are privileged= and intended only for the use of the individual(s) named above. From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Monday, February 12, 2018 2:12 PM To: stephen@transocean.com Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Hi Stephan - I went through the list and will be working with the team to g= et these ASINs move the outdoor ASINs over to the outdoor category. Additi= onally, I went through the listings and found issues that I need your help = with resolving. * ASIN Details - We need to work towards making the detail page better.= Outdoor ASINs do not call out that they are good to be used outside. I t= hink this is a big miss. * ASIN Images - I see just one image on all ASINs. Would you be able to= get more images loaded? We would like to see some lifestyle images added = to the products. * A+ Content - Please review the link below. A+ content will help you = tell your brand story when someone visits your page. The idea is that when= someone comes to your page they do not leave without buying or get as much= information as possible about your brand and the product. Please let me know if you have questions. Saurabh. From: stephen@transocean.com [mailto:stephen= @transocean.com] Sent: Thursday, February 8, 2018 12:43 PM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Saurabh, Attached is a product catalog with notations in column P and Q. Column Q indicates if the item is indoor or outdoor, and column P indicates= if the item is a rug, mat or pillow. Hope this information is usable and let us know what else you may need. Thanks, Stephen From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Thursday, February 8, 2018 1:32 PM To: stephen@transocean.com Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne You should be able to do a download from vendor central the list of ASINS. = I need your help in filtering out what should be in outdoor and mark if it= is a rug or a doormat. I will then have to do the upload on my end to swi= tch them to outdoor. For marketing, I want you to be successful and AMS and deals help getting t= raction. It would be great if you could send me the plan and then we work = towards it. Thank you, Saurabh. From: stephen@transocean.com [mailto:stephen= @transocean.com] Sent: Thursday, February 8, 2018 10:22 AM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne If there is a way to update it on vendor central or as an upload - we are h= appy to do it. Yes, understood about marketing. I can formalize something if you want lik= e 2-3% of revenue on in network product spent on AMS? Depending on the units available we can look at some daily deals too but it= would depend on what we have. From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Thursday, February 8, 2018 1:04 PM To: stephen@transocean.com Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne First step is to clean the catalogue and then we can work on getting produc= t in the network. Returns is a good insurance but I would really need your = commitment on AMS and deals to move product. Hopefully we would never have= to return product back to you. Saurabh. From: stephen@transocean.com [mailto:stephen= @transocean.com] Sent: Thursday, February 8, 2018 9:39 AM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne We do both indoor and outdoor products, we can review the catalog and indic= ate which ones to change? About 2/3 of our items are outdoor. Also - we happy to work on 'in network' testing with a 6 month return polic= y if that works. From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Thursday, February 8, 2018 12:23 PM To: stephen@transocean.com Cc: Rob Malena > Subject: RE: Trans-Ocean/Liora Manne Hi Stephen - Quick question - the product you have in the catalogue with us= is all Outdoor or indoor as well? It is all setup in the indoor categorie= s right now and I am trying to understand where it should reside. Thank you, Saurabh. From: stephen@transocean.com [mailto:stephen= @transocean.com] Sent: Thursday, February 8, 2018 7:51 AM To: Gaur, Saurabh > Cc: Rob Malena > Subject: Trans-Ocean/Liora Manne Saurabh, Thank you so much for the time at Las Vegas Market - so good to see you. I would really welcome some help in getting the program accelerated - espec= ially on the outdoor rugs and pillows. The main things are: - How can we get our items to be eligible for in network placement= , right now they are not eligible to be considered. - What can we do to help shore up the lead times on Vendor Central= - especially as we have outdoor products staged for the season. - What kind of placement programs would be most effective. - Can we do any private label or direct products with exclusive de= signs - as this is our core strength. Any help is greatly appreciated - I can send over any information you may n= eed to move along. Thanks, Stephen Stephen Hoberman Vice President - Business Development Trans-Ocean Import Co. (917) 561-7397 stephen@transocean.com --_000_a629f173b0f346a4be9e9d1cae0a85b4EX13D05UWC003antamazonc_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Seems UPS is the bigge= st offender.  Have you tried speaking with the rep from UPS?  It = is still hurting customer experience so they will not let us upgrade until = delivery issues are resolved.

 

Thank you,<= /span>

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@= transocean.com]
Sent: Tuesday, March 13, 2018 6:31 AM
To: Gaur, Saurabh <saurgaur@amazon.com>; 'Rob Malena' <robe= rt@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

Also, just wanted to ask for help getting us closer = to guaranteed delivery.  We are performing – only metric we are = missing is EDD and the team mentioned we don’t get penalized for that= since it’s a carrier metric.  We really want to upgrade and have been doing well for a while now.

Thanks,

Stephen

 

 

From: Gaur, Saurabh <saurgaur@amazon.com>
Sent: Friday, March 9, 2018 1:42 PM
To: stephen@transocean.com= ; 'Rob Malena' <robert@tran= socean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Great.  If you co= uld prioritize the top seller list from imaging perspective that will help.=

 

From: stephen@transocean.com [ma= ilto:stephen@transocean.com]
Sent: Friday, March 9, 2018 10:39 AM
To: Gaur, Saurabh <saurgau= r@amazon.com>; 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Hi-

This is great – thank you.  I will send o= ver an ASIN list of our top sellers – hopefully today – and see= if it helps.  We are definitely aware of the image upgrade we need.&n= bsp; I just hired (starting Monday) and photographer/graphic designer who will work in house strictly to improve content – both visual and= written.  It’s a priority for us and I think our new addition w= ill help.

 

Will keep you posted about the lead time – we = should be upgraded any day now.  The only metric still under limit is = EDD which I was told they don’t penalize for since it’s mostly = carrier driven.

 

I’ll have the ASIN list asap.

Thanks,

Stephen

 

 

From: Gaur, Saurabh <saurgaur@amazon.com>
Sent: Friday, March 9, 2018 1:23 PM
To: stephen@transocean.com= ; 'Rob Malena' <robert@tran= socean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Stephen – Great = to hear the progress.  Let me figure out what we can do to get the ite= ms in network.  I think the best approach would be that you tell me wh= at the best seller are and I can place a manual buy to get these in to get some traction.  This will get you focused ASIN= s to target AMS as well.  Please let me know if you do not see yoursel= f upgraded for guaranteed delivery or lead time is not upgraded in two week= s and I will investigate.

 

We are not going the p= rivate label route for rugs and pillows yet but you will be top of mind whe= n we go in that direction. Let’s keep the dialogue going.

 

Can you please let me = know what you are doing about images?  We are seeing a spike in the pi= llow’s and cushions category (fastest growing category for me) and I = am afraid that not having enough images is holding us back.

 

Saurabh.

 

From: stephen@transocean.com [ma= ilto:stephen@transocean.com]
Sent: Friday, March 9, 2018 4:46 AM
To: 'Rob Malena' <robert= @transocean.com>; Gaur, Saurabh <saurgaur@amazon.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

A few other updates to note to hopefully push our bu= siness ahead for the outdoor season:

 

  1. I signed a freigh= t allowance agreement that now allows our items to go in network.  It = would be great if someone there could take a look at the sales to see if br= inging in network would help some outdoor products with some momentum.  Please also let me know if there is som= ething else I need to be doing to be considered for in network.<= /li>
  2. We were downg= raded on the ‘guaranteed delivery’ metrics but based on discuss= ions with the team during the summit last week, it was an ASN glitch on the= Amazon end and we should be getting upgraded again shortly on direct fulfillment – any help you have there would be app= reciated.
  3. We’ve increased our budget for AMS during the season and shou= ld be more active on that end as well.
  4. We still would love to get involved in= a private label program for Amazon in-house brands – even if it̵= 7;s basic rugs (trellis, border designs).


Thanks for all the help –

Stephen

 

 

From: Rob Malena <robert@transocean.com>
Sent: Friday, March 9, 2018 6:39 AM
To: 'Gaur, Saurabh' <saurg= aur@amazon.com>; stephen@transocean.com
Subject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

 

The headers on our indoor/outdoor rugs and pillows were = all changed several weeks ago to reflect indoor/outdoor.

 

Rob

 

 <= /p>

Robert Malena

Regional Sales Manager
Trans-Ocean Import Co., Inc.
10 Midland Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7= 471 ph.

914.937.3140 fax

914.949.5656 cust. serv.<= span style=3D"font-family:"Book Antiqua",serif">

Robert@transocean.c= om<= /o:p>

www.transocean.com<= /span>

 

Confidentiality Notification: If you are = not the intended recipient, please do not disclose, disseminate, copy, dist= ribute or take any action in reliance on the contents of this electronic transmission.  If you have received this electroni= c transmission in error, please notify us by telephone and immediately dele= te this message. As E-mail transmissions cannot be guaranteed secure or err= or-free the sender does not accept any liability for errors or omissions in the contents of this message, which a= rise because of electronic transmission. Any documents accompanying this el= ectronic transmission and the information contained herein belong to the se= nder and are privileged and intended only for the use of the individual(s) named above.

 

 

From: Gaur, Saurabh <saurgaur@amazon.com>
Sent: Thursday, March 08, 2018 7:48 PM
To: Rob Malena <robert@t= ransocean.com>; stephen@transocean.com
Subject: RE: Trans-Ocean/Liora Manne

 

Rob/Stephen – Ch= ecking in to see how we are progressing on updating the headers and adding = images to the ASINs.

 

Please let me know if = I can help.

 

Saurabh.

 

From: Rob Malena [mailto:robert@transocean.com]
Sent: Tuesday, February 13, 2018 10:53 AM
To: Gaur, Saurabh <saurgau= r@amazon.com>; stephen@transocean.com
Subject: RE: Trans-Ocean/Liora Manne

 

Hi Saurabh,

 

We would like to follow your suggestion by updating our = outdoor product listings to include the fact that they are usable outdoors.

 

Since there are so many ASINs involved, do you have any = suggestions on where we should mention this on each listing so the updates = can easily be done on a large scale? Are you able to help with completing this task?

 

Let me know what you would need from our end.=

 

Thanks,

Rob

 

 <= /p>

Robert Malena

Regional Sales Manager
Trans-Ocean Import Co., Inc.
10 Midland Avenue|Ste: M-00 |Port Chester, NY 10573
917.509.7471 ph.

914.949.5694 fax

914.949.5656 cust. serv.

Robert@transocean.c= om<= /o:p>

www.transocean.com<= /span>

 

Confidentiality Notification: If you are = not the intended recipient, please do not disclose, disseminate, copy, dist= ribute or take any action in reliance on the contents of this electronic transmission.  If you have received this electroni= c transmission in error, please notify us by telephone and immediately dele= te this message. As E-mail transmissions cannot be guaranteed secure or err= or-free the sender does not accept any liability for errors or omissions in the contents of this message, which a= rise because of electronic transmission. Any documents accompanying this el= ectronic transmission and the information contained herein belong to the se= nder and are privileged and intended only for the use of the individual(s) named above.

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com]
Sent: Monday, February 12, 2018 2:12 PM
To: stephen@transocean.com=
Cc: 'Rob Malena' <robert= @transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Hi Stephan – I w= ent through the list and will be working with the team to get these ASINs m= ove the outdoor ASINs over to the outdoor category.  Additionally, I w= ent through the listings and found issues that I need your help with resolving. 

 

  • ASI= N Details – We need to work towards making the detail page better.&nb= sp; Outdoor ASINs do not call out that they are good to be used outside.&nb= sp; I think this is a big miss.
  • ASIN Images – I see just = one image on all ASINs. Would you be able to get more images loaded?  = We would like to see some lifestyle images added to the products.
  • A+ Content – Please review the link below.  A+ conten= t will help you tell your brand story when someone visits your page.  = The idea is that when someone comes to your page they do not leave without buying or get as much information as possible about your brand and= the product.

Please let me know if = you have questions.

 

Saurabh.

 

From: stephen@transocean.com [ma= ilto:stephen@transocean.com]
Sent: Thursday, February 8, 2018 12:43 PM
To: Gaur, Saurabh <saurgau= r@amazon.com>
Cc: 'Rob Malena' <robert= @transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

Attached is a product catalog with notations in colu= mn P and Q.

Column Q indicates if the item is indoor or outdoor,= and column P indicates if the item is a rug, mat or pillow.

Hope this information is usable and let us know what= else you may need.

Thanks,

Stephen

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com]
Sent: Thursday, February 8, 2018 1:32 PM
To: stephen@transocean.com=
Cc: 'Rob Malena' <robert= @transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

You should be able to = do a download from vendor central the list of ASINS.  I need your help= in filtering out what should be in outdoor and mark if it is a rug or a do= ormat.  I will then have to do the upload on my end to switch them to outdoor.

 

For marketing, I want = you to be successful and AMS and deals help getting traction.  It woul= d be great if you could send me the plan and then we work towards it.<= /o:p>

 

Thank you,<= /span>

 

Saurabh.

 

From: stephen@transocean.com [ma= ilto:stephen@transocean.com]
Sent: Thursday, February 8, 2018 10:22 AM
To: Gaur, Saurabh <saurgau= r@amazon.com>
Cc: 'Rob Malena' <robert= @transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

If there is a way to update it on vendor central or = as an upload – we are happy to do it.

Yes, understood about marketing.  I can formali= ze something if you want like 2-3% of revenue on in network product spent o= n AMS? 

 

Depending on the units available we can look at some= daily deals too but it would depend on what we have. 

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com]
Sent: Thursday, February 8, 2018 1:04 PM
To: stephen@transocean.com=
Cc: 'Rob Malena' <robert= @transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

First step is to clean= the catalogue and then we can work on getting product in the network. Retu= rns is a good insurance but I would really need your commitment on AMS and = deals to move product.  Hopefully we would never have to return product back to you.

 

Saurabh.

 

From: stephen@transocean.com [ma= ilto:stephen@transocean.com]
Sent: Thursday, February 8, 2018 9:39 AM
To: Gaur, Saurabh <saurgau= r@amazon.com>
Cc: 'Rob Malena' <robert= @transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

We do both indoor and outdoor products, we can revie= w the catalog and indicate which ones to change?

About 2/3 of our items are outdoor.

 

Also – we happy to work on ‘in network&#= 8217; testing with a 6 month return policy if that works.

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com]
Sent: Thursday, February 8, 2018 12:23 PM
To: stephen@transocean.com=
Cc: Rob Malena <robert@t= ransocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Hi Stephen – Qui= ck question – the product you have in the catalogue with us is all Ou= tdoor or indoor as well?  It is all setup in the indoor categories rig= ht now and I am trying to understand where it should reside.

 

Thank you,<= /span>

 

Saurabh.

 

From: stephen@transocean.com [ma= ilto:stephen@transocean.com]
Sent: Thursday, February 8, 2018 7:51 AM
To: Gaur, Saurabh <saurgau= r@amazon.com>
Cc: Rob Malena <robert@t= ransocean.com>
Subject: Trans-Ocean/Liora Manne

 

Saurabh,

Thank you so much for the time at Las Vegas Market &= #8211; so good to see you.

I would really welcome some help in getting the prog= ram accelerated – especially on the outdoor rugs and pillows.

 

The main things are:

-       = ;   How can we get our items to be eligible for in netw= ork placement, right now they are not eligible to be considered.=

-       = ;   What can we do to help shore up the lead times on V= endor Central – especially as we have outdoor products staged for the= season.

-       = ;   What kind of placement programs would be most effec= tive.

-       = ;   Can we do any private label or direct products with= exclusive designs – as this is our core strength.

 

Any help is greatly appreciated – I can send o= ver any information you may need to move along.

Thanks,

Stephen

 

 

 

Stephen Hoberman

Vice President – Business Development

Trans-Ocean Import Co.

(917) 561-7397

stephen@tr= ansocean.com

 

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