Return-Path: Delivered-To: stephen@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id YDn2EOZnoVqYWQAAInt2oQ for ; Thu, 08 Mar 2018 08:42:14 -0800 Return-path: Envelope-to: stephen@transocean.com Delivery-date: Thu, 08 Mar 2018 08:42:14 -0800 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:53531 helo=netuserPC) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1etycP-00063u-Py for stephen@transocean.com; Thu, 08 Mar 2018 08:42:14 -0800 Reply-To: From: "Dean Smith" To: References: <1931767237.35170768.1520525265100.JavaMail.root@sjmas03.marketo.org> In-Reply-To: <1931767237.35170768.1520525265100.JavaMail.root@sjmas03.marketo.org> Subject: FW: Update: Non-Compliance Fees in Vendor Dashboard Date: Thu, 8 Mar 2018 11:42:21 -0500 Organization: Trans-Ocean Message-ID: <007001d3b6fc$6e5cddb0$4b169910$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0071_01D3B6D2.858AF460" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQGlfRBBPHan1u/FkSb3YqSirxU7NaQi/qOQ Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0071_01D3B6D2.858AF460 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Not sure if you received this email =20 Dean Smith Vice President Sales Trans-Ocean Imports 10 Midland Avenue | Suite M00 | Port Chester, NY 10573 914.949.5656 x106 | 914.937.3140 fax | 203.820.8033 mobile Dean@transocean.com =20 =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 From: The Houzz Team =20 Sent: Thursday, March 08, 2018 11:08 AM To: dean@transocean.com Subject: Update: Non-Compliance Fees in Vendor Dashboard =20 =20 =20 = = =09 =20 Non-Compliance Fees in Vendor Dashboard =20 As part of our continued efforts to give customers the best shopping = experience, we will begin to enforce the requirements in our = Vendor Guidelines. Please note that the following actions will incur non-compliance fees: * Providing the customer with an invalid tracking number * Cancelling an order due to out of stock * Cancelling an order due to failed to ship * Marking a small parcel order as =E2=80=9Cshipped=E2=80=9D but actually = shipping at a later date * Shipping a customer=E2=80=99s order after the stated lead time * Failing to mark an order as shipped in your Vendor Dashboard To help you identify and correct non-compliance and prevent future = charges, the = Charges page currently = displays the fees you would have incurred. The grace period for these = fees will extend through March 19th. Effective March 20th, 2018, Houzz = will begin enforcing these non-compliance fees via automatic payment = deductions. The full list of charges is located in the = Non-Compliance Fees for = Vendors page under the = Vendor Resources section of your Vendor Dashboard. Our = Vendor Agreement and = Vendor Guidelines have = also been updated to reflect this new policy. By continuing to sell your = products on Houzz, you agree to the updated Vendor Agreement. If you have any questions, or if you need any help, please email = vendorsupport@houzz.com. =20 =20 =20 =20 =20 HAVE QUESTIONS? Email = vendorsupport@houzz.com and we'd be happy to help you. =20 =20 =20 Visit our Resources for = Vendors =C2=A9 2018 Houzz Inc., 285 Hamilton Avenue, 4th Floor, Palo Alto, CA = 94301 You're receiving this email because it's critical to selling on Houzz. =20 = = =20 ------=_NextPart_000_0071_01D3B6D2.858AF460 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Houzz

Not sure if you received this email

 

Dean= Smith

Vice= President Sales

Tran= s-Ocean Imports

10 = Midland Avenue | Suite M00 | Port Chester, NY 10573

914.= 949.5656 x106 | 914.937.3140 fax | 203.820.8033 mobile

Dean@transocean.com

 

Conf= identiality Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

From: The Houzz Team = <vendorsupport@houzz.com>
Sent: Thursday, March 08, = 2018 11:08 AM
To: dean@transocean.com
Subject: = Update: Non-Compliance Fees in Vendor = Dashboard

 

 

 

Non-Compliance Fees in Vendor = Dashboard

 

<= /div>

As part of our continued efforts to give customers the best shopping = experience, we will begin to enforce the requirements in our Vendor = Guidelines.

Please note that the following actions will incur non-compliance = fees:

  • Providing = the customer with an invalid tracking number
  • Cancelling = an order due to out of stock
  • Cancelling = an order due to failed to ship
  • Marking a = small parcel order as =E2=80=9Cshipped=E2=80=9D but actually shipping at = a later date
  • Shipping a = customer=E2=80=99s order after the stated lead = time
  • Failing to = mark an order as shipped in your Vendor = Dashboard

To help you identify and correct non-compliance and prevent future = charges, the Charges page = currently displays the fees you would have incurred. The grace period = for these fees will extend through March 19th. Effective March 20th, = 2018, Houzz will begin enforcing these non-compliance = fees via automatic payment deductions.

The full list of charges is located in the Non-Compliance Fees for = Vendors page under the Vendor Resources = section of your Vendor Dashboard. Our Vendor Agreement = and Vendor = Guidelines have also been updated to reflect this new policy. = By continuing to sell your products on Houzz, you agree to the updated = Vendor Agreement.

If you have any questions, or if you need any help, please email vendorsupport@houzz.com.

 

<= /div>

 

 

<= p class=3DMsoNormal> 

 

HAVE QUESTIONS?

Email vendorsupport@houzz.com and we'd be = happy to help = you.

 

<= p class=3DMsoNormal> 

=C2=A9 2018 Houzz Inc., 285 Hamilton Avenue, 4th Floor, Palo Alto, CA = 94301
You're receiving this email because it's critical to selling on = Houzz.

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