Return-Path: Delivered-To: stephen@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id uOPnEloFn1q6IQAAInt2oQ for ; Tue, 06 Mar 2018 13:17:14 -0800 Return-path: Envelope-to: stephen@transocean.com Delivery-date: Tue, 06 Mar 2018 13:17:14 -0800 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:63697 helo=TOWKSTAMIKE) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1etJxR-0002Hf-Ta for stephen@transocean.com; Tue, 06 Mar 2018 13:17:14 -0800 Reply-To: From: "Mike" To: References: <029401d3b4a9$5241c0f0$f6c542d0$@transocean.com> <01cc01d3b589$920eb220$b62c1660$@transocean.com> In-Reply-To: <01cc01d3b589$920eb220$b62c1660$@transocean.com> Subject: RE: Amazon - system issue Date: Tue, 6 Mar 2018 16:17:12 -0500 Organization: Trans-Ocean Import Message-ID: <1e5101d3b590$7eed37f0$7cc7a7d0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_1E52_01D3B566.96184160" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQHBIlCYs4dSnBkOA2UZGF8Z1czW8AF7Pj3uo9z6nnA= Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_1E52_01D3B566.96184160 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Stephen, ASNs appear to have been failing in the Amazon "back End" Seems like only MULTI Line Item POs were effected This is called Bale pack vs. Ucc128 ASN format. I switched the partner (ZAMAZONDS) to UCC128 and this seems to have solved the issue. In the case of the first two POs they were sent on the 22nd and then I resent under the Ucc-128 Format In the case of the last PO it appears that Shipping data created by the Whse was sent to us in NY in the End Of Day and processed by us. The PO has been ASN'd and Invoiced but it appears the label never scanned on the dock to match against the 215 manifest that was sent to the carrier. We have been sending in the Ucc128 format since at least the 27th. Mike Toone EDI Coordinator Trans-Ocean Imports 10 Midland Avenue |Suite M00| Port Chester, NY 10573 914.949.5656 x149 | 914.937.3140 fax mike@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Andrea Geiger [mailto:andrea@transocean.com] Sent: Tuesday, March 06, 2018 3:28 PM To: mike@transocean.com Subject: FW: Amazon - system issue Andrea Geiger Assistant Operations Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue | Suite M00 | Port Chester, NY 10573 914.949.5656x110 | 914.937.2489 fax andrea@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: stephen@transocean.com > Sent: Monday, March 05, 2018 12:42 PM To: louk@transocean.com Cc: 'Andrea Geiger' >; Charley Peck > Subject: Amazon - system issue Lou - As we discussed - we have some kind of problem with our ASNs. We're performing but not getting any credit because we're sending wrong information. Order - DLyMsKkpk Tracking - 1ZE161E70302194065 ASN Date - 2/27/18 8:28:54 AM Actual Ship - 2/22/18 Actual delivery - 2/23/18 Order - D8g0HBkMk Tracking - 1ZE161E70302188107 ASN Date - 2/26/18 6:28:47 AM Actual ship - 2/19/18 Actual Delivery - 2/21/18 Order - DFHCpmmFk Tracking - 1ZE161E70302184352 ASN Date - 2/14/18 2:34:16 PM Actual ship - none - shows label created Not sure how we create ASN for an item we didn't ship. Stephen Hoberman Vice President - Business Development Trans-Ocean Import Co. (917) 561-7397 stephen@transocean.com ------=_NextPart_000_1E52_01D3B566.96184160 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Stephen,

 

ASNs appear = to have been failing in the Amazon “back = End”

Seems like only MULTI Line = Item POs were effected

This  is = called Bale pack vs. Ucc128 ASN format. I switched the partner = (ZAMAZONDS) to UCC128 and this seems to have solved the = issue.

 

In the case of the first two POs they were sent on the = 22nd and then I resent under the Ucc-128 = Format

 

In the case of the last PO it appears = that

 

Shipping data created by the Whse was sent to us in NY = in the End Of Day and processed by us. The PO has been ASN’d and = Invoiced but it appears the label never scanned on the dock to match = against the 215 manifest that was sent to the carrier.

 

We have been = sending in the Ucc128 format since at least the = 27th.

 

Mike = Toone

EDI = Coordinator

Trans-Ocean = Imports

10 Midland = Avenue |Suite M00| Port Chester, NY = 10573

914.949.5656 = x149 | 914.937.3140 fax

 

Confidentiality= Notification: If you are not the intended recipient, please do not = disclose, disseminate, copy, distribute or take any action in reliance = on the contents of this electronic transmission.  If you have = received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

From: Andrea Geiger = [mailto:andrea@transocean.com]
Sent: Tuesday, March 06, 2018 = 3:28 PM
To: mike@transocean.com
Subject: FW: Amazon = - system issue

 

 

Andrea = Geiger

Assistant Operations = Manager

Trans-Ocean Import Co., = Inc.

10 Midland Avenue | Suite M00 | = Port Chester, NY 10573

914.949.5656x110 | 914.937.2489 fax

andrea@transocean.com

 

Confidentiality = Notification: If you are not = the intended recipient, please do not disclose, disseminate, copy, = distribute or take any action in reliance on the contents of this = electronic transmission.  If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

 

 

From: stephen@transocean.com <stephen@transocean.com> =
Sent: Monday, March 05, 2018 12:42 PM
To: louk@transocean.com
Cc:= 'Andrea Geiger' <andrea@transocean.com>; = Charley Peck <charley@transocean.com>
= Subject: Amazon - system issue

 

Lou – = As we discussed – we have some kind of problem with our = ASNs.

We’re performing but not = getting any credit because we’re sending wrong = information.

 

 

Order - = DLyMsKkpk

Tracking  - 1ZE161E70302194065

ASN Date - 2/27/18 8:28:54 = AM

Actual Ship – = 2/22/18

Actual delivery – = 2/23/18

 

Order - D8g0HBkMk

Tracking - 1ZE161E70302188107

ASN Date - 2/26/18 6:28:47 = AM

Actual ship – = 2/19/18

Actual Delivery – = 2/21/18

 

Order - DFHCpmmFk

Tracking - 1ZE161E70302184352

ASN Date - 2/14/18 2:34:16 = PM

Actual ship – none = – shows label created

Not sure = how we create ASN for an item we didn’t ship.

 

 

 

 

 

Stephen = Hoberman

Vice President – = Business Development

Trans-Ocean = Import Co.

(917) = 561-7397

stephen@transocean.com

 

------=_NextPart_000_1E52_01D3B566.96184160--