Return-Path: Delivered-To: stephen@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id 4FEaE+jkjlr2EQAAInt2oQ for ; Thu, 22 Feb 2018 07:42:32 -0800 Return-path: Envelope-to: stephen@transocean.com Delivery-date: Thu, 22 Feb 2018 07:42:32 -0800 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:63989 helo=TOWKSTALOU) by vps.transocean.com with esmtp (Exim 4.89_1) (envelope-from ) id 1eot0x-0001Hs-Sq for stephen@transocean.com; Thu, 22 Feb 2018 07:42:32 -0800 Reply-To: From: "Lou Koprivec" To: "'Stephen Hoberman'" References: <96F6BB00-25CD-49D4-920D-84194C8944A8@transocean.com> In-Reply-To: <96F6BB00-25CD-49D4-920D-84194C8944A8@transocean.com> Subject: RE: Restocking Fee Date: Thu, 22 Feb 2018 10:42:40 -0500 Organization: Trans-Ocean Import Message-ID: <03d401d3abf3$c5d32c70$51798550$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_03D5_01D3ABC9.DCFE35E0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQIeyTV17nMFhVgOJvnoyLRq+g6ongGnVASwow0aKOA= Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_03D5_01D3ABC9.DCFE35E0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Stephen, Yes, Wayfair is setup to receive a restocking fee or 15% up to a maximum = of $25. =20 Thanks, Lou Koprivec Vice President of Operations=20 Trans-Ocean Import Co., Inc. 10 Midland Ave, Suite M00, Port Chester, NY 10573 914.949.5656 x126 | 914.937.3140 fax louk@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above. =20 From: Stephen Hoberman [mailto:stephen@transocean.com]=20 Sent: Thursday, February 22, 2018 10:24 AM To: louk@transocean.com Subject: Fwd: Restocking Fee =20 Can you confirm?=20 Begin forwarded message: From: Devin Dourney = > Date: February 22, 2018 at 10:20:25 AM EST To: "stephen@transocean.com " = > Subject: Restocking Fee Hi Stephen,=20 =20 I look forward to seeing you tomorrow! As we kick off the year, we want = to keep you updated on changes to Wayfair=E2=80=99s policies in 2018. = Wayfair will be removing all restocking fees going forward.=20 =20 I noticed that we are paying Trans Ocean a 15% restocking fee, which = negatively impacts your margin profile, placement on site, and your = general position in Wayfair=E2=80=99s competitive landscape. We have = over 8 million products on site from over 10,000 suppliers who are not = charging us a restocking fee. Seeing as year-round success is largely = determined by where your products fall on site and that restocking fees = are not necessary in the e-commerce space, we are going to remove this = fee so we can focus on positioning your account more competitively, = increasing exposure of your products, and removing some of the admin = work associated with the fee.=20 =20 If you would like to discuss this further I am happy to hop on a call. = Otherwise, we will be removing the fee this Friday, February 23rd.=20 =20 Thanks, Devin =20 =20 Devin Dourney=20 Category Associate=20 = =20 Wayfair=20 Wayfair, LLC. - Corporate Headquarters 100 Huntington Avenue 4 Copley Place - Floor 7 Boston, MA 02116 United States=20 P: 617-532-6100 x1011027=20 ddourney@wayfair.com =20 =20 = =20 = =20 = =20 = =20 =20 =20 ------=_NextPart_000_03D5_01D3ABC9.DCFE35E0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Step= hen,

Yes,= Wayfair is setup to receive a restocking fee or 15% up to a maximum of = $25.=C2=A0

Than= ks,

Lou = Koprivec

Vice= President of Operations

Tran= s-Ocean Import Co., Inc.

10 = Midland Ave, Suite M00, Port Chester, NY 10573

914.= 949.5656 x126 | 914.937.3140 fax

louk@transocean.com

 

Conf= identiality Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above.

 

From: Stephen Hoberman = [mailto:stephen@transocean.com]
Sent: Thursday, February 22, = 2018 10:24 AM
To: louk@transocean.com
Subject: Fwd: = Restocking Fee

 


Can you confirm? 

Begin = forwarded message:

From: Devin Dourney <ddourney@wayfair.com>
D= ate: February 22, 2018 at 10:20:25 AM EST
To: "stephen@transocean.com" = <stephen@transocean.com>
= Subject: Restocking = Fee

Hi Stephen,

 

I look forward = to seeing you tomorrow! As we kick off the year, we want to keep you = updated on changes to Wayfair=E2=80=99s policies in 2018. Wayfair = will be removing all restocking fees going forward. =

 

I noticed that we are paying Trans Ocean a = 15% restocking fee, which negatively impacts your margin profile, = placement on site, and your general position in Wayfair=E2=80=99s = competitive landscape. We have over 8 million products on site from over = 10,000 suppliers who are not charging us a restocking fee. Seeing as = year-round success is largely determined by where your products fall on = site and that restocking fees are not necessary in the e-commerce space, = we are going to remove this fee so we can focus on positioning your = account more competitively, increasing exposure of your products, and = removing some of the admin work associated with the fee. =

 

If you would like to discuss this further I = am happy to hop on a call. Otherwise, we will be removing the fee = this Friday, February 23rd. =

 

Thanks,

Devin

 

 

Devin Dourney Category Associate

Wayfair = Wayfair, LLC. - Corporate Headquarters
100 Huntington Avenue
4 = Copley Place - Floor 7
Boston, MA 02116
United States
P: = 617-532-6100 x1011027
ddourney@wayfair.com =

 

3D"Joss

3DAllModern

3D"Wayfair

 

 

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