Envelope-to: stephen@transocean.com,
 robert@transocean.com
Delivery-date: Thu, 19 Apr 2018 12:57:34 -0700
Date: Thu, 19 Apr 2018 19:56:23 +0000
From: "dropship-operations-support@amazon.com" <dropship-operations-support@amazon.com>
To: "robert@transocean.com" <robert@transocean.com>
Cc: "stephen@transocean.com" <stephen@transocean.com>
Message-ID: <01000162df7ab382-5202d0e3-5166-4bdf-8b13-e2f779950951-000000@email.amazonses.com>
Subject: RE:[CASE 5004909801] Performance Metrics and SLA Agreements:
 Guaranteed Delivery
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 Content preview:  Thank you for contacting Amazon Direct Fulfillment, Hello,
    Rob, Unfortunately, we are unable to remove individual ship methods for vendors,
    because Amazon requires that every ship method available is utilized. If
   you are having issues with a certain carrier, we can get you in contact with
    a team that will help you work with the carrier to fix any issues you have.
    [...] 
 
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Thank you for contacting Amazon Direct Fulfillment, 

Hello, Rob,

Unfortunately, we are unable to remove individual ship methods for vendors, because Amazon requires that every ship method available is utilized. If you are having issues with a certain carrier, we can get you in contact with a team that will help you work with the carrier to fix any issues you have. 

I am transferring this case to our Transportation team so that they can assist you on getting issues taken care off.

Thanks for being an Amazon Vendor,


Best regards,

Guido L.
Amazon Direct Fulfillment Team

To contact us, please use the Contact Us form in the Vendor Central platform.

Have you seen our Help and information center? Check it out : https://vendorcentral.amazon.com/gp/vendor/members/help/help-home

Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
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