Return-Path: Delivered-To: robert@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id +MmDBcS/z1olKgAAInt2oQ for ; Thu, 12 Apr 2018 13:21:24 -0700 Return-path: Envelope-to: robert@transocean.com Delivery-date: Thu, 12 Apr 2018 13:21:24 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:49381 helo=TOWKSTASandy) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f6iih-0002q5-Hh for robert@transocean.com; Thu, 12 Apr 2018 13:21:24 -0700 Reply-To: From: "Sandy" To: "'Rob'" References: <63_OF000000000000000000000000000000000000000000000P734JB00P9I4ZflGRWC6pSD7wG41Zg@sfdc.net> In-Reply-To: Subject: RE: URGENT LATE ORDERS TRANS OCEAN [ ref:_00D1I2L1Qo._5001I6OnaH:ref ] Date: Thu, 12 Apr 2018 16:21:24 -0400 Organization: TO Message-ID: <024a01d3d29b$d45b8d90$7d12a8b0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_024B_01D3D27A.4D4CFAD0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdPSmm9raAD/uiybRoeqTRZBoLaYGwAATnbQ Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_024B_01D3D27A.4D4CFAD0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_024C_01D3D27A.4D4CFAD0" ------=_NextPart_001_024C_01D3D27A.4D4CFAD0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hello Rob =E2=80=93 =20 I did see it. This was for a Piazza 9x12 we did not have. I asked the = whse to take a physical But am still waiting for a reply as of today. I just sent it back to = Overstock letting them Know we are not able to fill and offered the 8.3x11.6. =20 Lou / Steve authorized. =20 Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above =20 From: Rob =20 Sent: Thursday, April 12, 2018 4:11 PM To: sandyn@transocean.com Subject: Fwd: URGENT LATE ORDERS TRANS OCEAN [ = ref:_00D1I2L1Qo._5001I6OnaH:ref ] =20 Sandy, Just making sure you have seen this.=20 =20 =20 =20 Robert Malena Regional Sales Manager Trans Ocean Import Co., Inc. One Midland Ave | Suite M-00 | Port Chester, NY 10573 917-509-7471 mobile 914-939-3161 fax 914-949-5656 cust. svc Robert@transocean.com=20 www.transocean.com =20 =20 =20 -------- Original message -------- From: Partner Care Support =20 Date: 4/12/18 2:25 PM (GMT-05:00)=20 To: overstock@transocean.com=20 Subject: URGENT LATE ORDERS TRANS OCEAN [ = ref:_00D1I2L1Qo._5001I6OnaH:ref ]=20 =20 Good Afternoon, =20 Please reply as soon as possible.=20 =20 This is a friendly reminder to please ship and confirm your 3 day late = order(s) by 2:00MST today, if you have not done so already. If this is = not cleared from the system by this time we will cancel line/short ship = the order, which will result in the loss of the sale as well as a $20 = short ship fee on top of the late fees you have already received. If the = order did ship, it will be at your cost.=20 =20 Please be sure to check the requested ship method on each order to = ensure you are shipping orders out correctly. =20 ID Partner Name Order # SOFS Order # Line # SKU Start Date Sent to WH Days to Ship Ship By Date Days Late 91 TRANS OCEAN 216005153 23297935-1 667056814 24648607-000-001 04/08/2018 01:16 PM 04/08/2018 02:15 PM 1 Business Day 04/09/2018 (3) =20 An order will be considered late if it does not possess both a carrier = scan and the ship confirm within the items shipping time frame. Please = note that all orders are considered late if they aren't updated with the = first scan, even if they have been shipped in a timely manner, all late = orders will be assessed a $5 late fee each day it=E2=80=99s late. Please = refer to your Open Orders Report located on your dashboard. =20 ***Below are charts that will help you know when orders will be late.*** = 1-Day Shipping =20 2-Day Shipping DAY ORDERED DAY DUE =20 DAY ORDERED DAY DUE Sunday Monday =20 Sunday Tuesday Monday Tuesday =20 Monday Wednesday Tuesday Wednesday =20 Tuesday Thursday Wednesday Thursday =20 Wednesday Friday Thursday Friday =20 Thursday Monday Friday Monday =20 Friday Tuesday Saturday Monday =20 Saturday Tuesday =20 Please let me know if you are unable to ship and confirm any orders. =20 Sincerely, =20 Christine Maynes Partner Care Support partnercaresupport@overstock.com =20 = =20 **To help avoid a $20 Short Ship fee, make sure you are allocating = inventory, keeping a 20% inventory Buffer, and updating inventory daily. = Please see Help Center Article 6383 for more tips on managing your = inventory** =20 ref:_00D1I2L1Qo._5001I6OnaH:ref ------=_NextPart_001_024C_01D3D27A.4D4CFAD0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Hello Rob =E2=80=93

 

I did see = it. This was for a Piazza 9x12 we did not have. I asked the whse to take = a physical

But am still waiting for a = reply as of today.=C2=A0 I just sent it back to Overstock letting = them

Know we are not able to fill and = offered the 8.3x11.6.

 

Lou =C2=A0/ = Steve authorized.

 

Thank you kindly,

Sandy = Noriega

Customer Service = Manager

10 Midland Ave. Port = Chester NY, 10573

P-914.949.5656x2 / = F-914.937.3140

Sandyn@transocean.com

 

Confidentiality = Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above

 

From: Rob = <robert@transocean.com>
Sent: Thursday, April 12, 2018 = 4:11 PM
To: sandyn@transocean.com
Subject: Fwd: = URGENT LATE ORDERS TRANS OCEAN [ ref:_00D1I2L1Qo._5001I6OnaH:ref = ]

 

Sandy,

Just making sure you have seen = this. 

 

 

 

Robert = Malena

Regional Sales = Manager

Trans Ocean = Import Co., Inc.

One Midland Ave | Suite = M-00 |

Port Chester, NY = 10573

917-509-7471 = mobile

914-939-3161 = fax

914-949-5656  cust. = svc

Robert@transocean.com 

=

www.transocean.com

 

 

 

-------- Original message = --------

From: Partner Care Support = <partnercaresupport@overstock.com> =

Date: 4/12/18 2:25 PM (GMT-05:00) =

To: overstock@transocean.com =

Subject: URGENT LATE ORDERS TRANS = OCEAN    [ ref:_00D1I2L1Qo._5001I6OnaH:ref ] =

 

G= ood Afternoon,
 
P= lease reply as soon as possible.
 
T= his is a friendly reminder to please ship and confirm your 3 day late = order(s) by 2:00MST today, if you have not done so = already. If this is not cleared from the system by this time we = will cancel line/short ship the order, which will result in the loss of = the sale as well as a $20 short ship fee on top of the late fees you = have already received. If the order did ship, it will be at your cost. =
 
P= lease be sure to check the requested ship method on each order to ensure = you are shipping orders out correctly.
  =

04/08/2018  = 01:16 PM

ID

Partner Name

Order #

SOFS Order #

Line #

SKU

Start Date

Sent to WH

Days to Ship

Ship By Date

Days Late

91

TRANS = OCEAN

216005153

23297935-1

667056814

24648607-000-001

04/08/2018  02:15 = PM

1 Business Day

04/09/2018

(3)

 
A= n order will be considered late if it does not possess both a carrier = scan and the ship confirm within the items shipping time frame. Please = note that all orders are considered late if they aren't updated with the = first scan, even if they have been shipped in a timely manner, all = late orders will be assessed a $5 late fee each day it=E2=80=99s late. = Please refer to your Open Orders Report located on your = dashboard.
 
*= **Below are charts that will help you know when orders will be = late.***

1= -Day Shipping

 

2= -Day Shipping

D= AY ORDERED

D= AY DUE

 

D= AY ORDERED

D= AY DUE

S= unday

M= onday

 

S= unday

T= uesday

M= onday

T= uesday

 

M= onday

W= ednesday

T= uesday

W= ednesday

 

T= uesday

T= hursday

W= ednesday

T= hursday

 

W= ednesday

F= riday

T= hursday

F= riday

 

T= hursday

M= onday

F= riday

M= onday

 

F= riday

T= uesday

S= aturday

M= onday

 

S= aturday

T= uesday

 
P= lease let me know if you are unable to ship and confirm any = orders.
 
S= incerely,
 
C= hristine Maynes
P= artner Care Support
p= artnercaresupport@overstock.com 
  =
*= *To help avoid a $20 Short Ship fee, make sure you are allocating = inventory, keeping a 20% inventory Buffer, and updating inventory daily. = Please see Help Center Article 6383 for more tips on managing your = inventory**
 3D"Image

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