Envelope-to: robert@transocean.com,
 mike@transocean.com,
 ediadmin@transocean.com
Delivery-date: Mon, 09 Apr 2018 10:13:36 -0700
Date: Mon, 9 Apr 2018 17:12:03 +0000
From: "no-reply@amazon.ca" <no-reply@amazon.ca>
To: "ediadmin@transocean.com" <ediadmin@transocean.com>, 
	"robert@transocean.com" <robert@transocean.com>, 
	"mike@transocean.com" <mike@transocean.com>
Message-ID: <01000162ab64a9f8-7665b47b-9dd1-4bc5-8558-acdb1a845f24-000000@email.amazonses.com>
Subject: [Case Id:4976639781]*Your Case Resolved* Forgot Password:
 Password/Account Issues
MIME-Version: 1.0
Content-Type: multipart/mixed; 
	boundary="----=_Part_24836784_1224356038.1523293923823"
Bounces-to: 20180409171203a2ec82ccce3b420591041c380760p0na@bounces.amazon.ca
Feedback-ID: 1.us-east-1.ZHcGJK6s+x+i9lRHKog4RW3tECwWIf1xzTYCZyUaiec=:AmazonSES
 
 Content preview:  Greetings, After multiple requests we have not received a
   response to this case. Because you have not responded, we assume that your
    issue has been resolved. I am now closing this case. If this issue is not
    resolved you can reopen this case to provide the requested information. [...]
    
 
 Content analysis details:   (-0.6 points, 3.0 required)
 
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
  0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was blocked.
                             See
                             http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
                              for more information.
                             [URIs: amazonses.com]
  0.0 T_SPF_TEMPERROR        SPF: test of record failed (temperror)
 -0.5 BAYES_05               BODY: Bayes spam probability is 1 to 5%
                             [score: 0.0253]
  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily valid
 -0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
 -0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from author's
                             domain
X-Spam-Flag: NO

------=_Part_24836784_1224356038.1523293923823
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

Greetings,

After multiple requests we have not received a response to this case. Becau=
se you have not responded, we assume that your issue has been resolved. I a=
m now closing this case.

If this issue is not resolved you can reopen this case to provide the reque=
sted information.

If you have been attempting to respond by replying to the e-mail notificati=
ons, please note that this address does not accept incoming mail. You need =
to sign into your Vendor Account to view and respond to this case.

There is a case log on your home page which has links to cases needing your=
 attention and open cases. Or you can click on =E2=80=9CSettings=E2=80=9D, =
=E2=80=9CCase Log=E2=80=9D, and browse for cases in any status.


Thank you!
Amazon.com Vendor Services


-- Original Message --


Dear Vendor,

I understand that you are unable to login to your account and you would lik=
e to confirm new POs.

Sometimes a browser issue may be causing errors which can often be fixed by=
 clearing the browser of stored data.

Please try the following:

1. Clear Cache and cookies on your browser. If you're on a Windows computer=
, ensure that your browser is open and press CTRL+Shift+Del in order to bri=
ng up the options to clear the cache. If you're on a Mac, use the Command+S=
hift+Del hotkey.

2. You can also try using a different browser. We recommend Mozilla Firefox=
 for our websites.

I would request you to please login to private browser and try resetting th=
e password by If you have forgotten your password, please visit the followi=
ng link, https://vendorcentral.amazon.ca/gp/vendor/passreset/start, and fol=
low onscreen instructions.

If you are still unable to login to your account I would request you to ple=
ase provide us the screenshot of the error which you are reeving while logg=
ing into your account.

Awaiting fro your response.

Have a great day ahead !!


Best regards,

Deepthi K.
Amazon.ca Vendor Services
http://www.amazon.ca

To contact us again about this issue, please use the Contact Us form using =
the following link: https://vendorcentral.amazon.ca/gp/vendor/members/casel=
og/case-detail?caseId=3D4976639781

Please note: this e-mail was sent from a notification-only address that can=
not accept incoming e-mail. Please do not reply to this message.


You have received this message because you were copied on the correspondenc=
e about this case by the person in your company who opened it. Although thi=
s case has been resolved by our support team, if you have questions about t=
his issue, it may be helpful to bring them to the attention of the person w=
ho opened the case.  If further assistance is needed, please ask this perso=
n to reopen this case and we will be glad to continue to provide assistance=
. Thank you for choosing Amazon.ca.


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