Return-Path: Delivered-To: robert@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id qCFSAsnLx1qKSAAAInt2oQ for ; Fri, 06 Apr 2018 12:34:33 -0700 Return-path: Envelope-to: robert@transocean.com Delivery-date: Fri, 06 Apr 2018 12:34:33 -0700 Received: from mail-vk0-f42.google.com ([209.85.213.42]:46215) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) (Exim 4.89_1) (envelope-from ) id 1f4X7y-0004pF-8G for robert@transocean.com; Fri, 06 Apr 2018 12:34:32 -0700 Received: by mail-vk0-f42.google.com with SMTP id v205so1329412vkv.13 for ; Fri, 06 Apr 2018 12:34:06 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20161025; h=mime-version:references:in-reply-to:from:date:message-id:subject:to; bh=evfCHDMGgfvr3MJToYefwNxpUf1nZrhpJiF0nqxZaq4=; b=T3oQY1ir76dd4hxcISdNGt+9kQoBjz2GU0q+hLb42zfy0nyN48dMEVRNrQO/rfrWww LqSSfX7QxalW3VVBuLqhJAvXhl8CGB5UU3q0CVbUniGaLE2WKv6qAAtwYrBVyPD4hOIS ocG98CmJUkTXAM6v91J1hRfcrTUe6hcRrfCrmP14wokDPRomrWkw9p8Egz5A0/NHcJlE +N9Wdw7nmIdWHuXtzzSt7FcUPvZ8LPjrIsbeebBXz8ony5lf0jU8BNx53PrPBJ+nsHvO v3JxufZE+QMvxEVGNuPUrDwE1iekIUxuOzPvOaKQNujar7KorVfj1thKHaNmxMAIP7xY 2U8w== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:mime-version:references:in-reply-to:from:date :message-id:subject:to; bh=evfCHDMGgfvr3MJToYefwNxpUf1nZrhpJiF0nqxZaq4=; b=URyVQRmgBOQ7BH2zrOB34uxTxCES/DKF9T4nWVmRYdZN5nsNTt53/KRjgJDveUph0a /7uqIiOkxK+446YDu3cLNzaQHiRW0EVEXtmD60mOnoXKf7cCpdkfC4deBTw7Q7sKDi8B y7nGyN3AVKI2FllXcHTFOQ8UFbjeEdvKxPVOpHZjDoC68WI0YyNWRocpulPu3j8CQjPw l+DZMsc5aX7AKZaEgDWUmA5atcA6dq7L6mzJGgnTI/9x7uw+qDw8yX3YrffMAUpvalHF 7bhNWW9yuxdMj3k+zM1Rcl8ltClc8rW5XqXXCeDmVjUb2tT6BV0nUiJ84x6BldCe7uEQ YPMw== X-Gm-Message-State: ALQs6tD+qHggeH9WX0lfpTFp7YrnIlubkRw/OJ2T4bRtgb4IyDf0AZtQ QZeL8VORvFPUuMagtLq/of20yTPWxNiEqHkor6Y= X-Google-Smtp-Source: AIpwx498fH6HlMLh50vTDvsGKTA3HIBY+egzWyhA86Qnh3X0YK8gK7rTgn74um+P7mfJpIUFOSMHN6VHf0zg4gPbJI0= X-Received: by 10.31.164.2 with SMTP id n2mr16879920vke.176.1523043225157; Fri, 06 Apr 2018 12:33:45 -0700 (PDT) MIME-Version: 1.0 References: <170f01d3c78b$d9a8b450$8cfa1cf0$@transocean.com> <172001d3c78e$bf51d110$3df57330$@transocean.com> <023201d3cddc$0536c110$0fa44330$@transocean.com> In-Reply-To: <023201d3cddc$0536c110$0fa44330$@transocean.com> From: Gabriella Jordan Date: Fri, 06 Apr 2018 19:33:34 +0000 Message-ID: Subject: Re: Transocean - Order To: Rob Malena Content-Type: multipart/alternative; boundary="001a114166f069c504056933220f" X-Spam-Status: No, score=-102.0 X-Spam-Score: -1019 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi Rob, No worries! Thanks for the update i appreciate it! Have a great weekend On Fri, Apr 6, 2018 at 3:18 PM Rob Malena wrote: > Hi Gabby, > > > > I was not happy that your order did not ship yet, as a release was sent > last Thursday to ship your order. I set about getting to the bottom of the > issue and who may be responsible on my end. As it turns out, the tags and > hangars that we attach were late getting in from China to our warehouse. We > have a backlog of roughly 3000 hangars/tags that need to be affixed and > then the orders shipped. > > > > I have been told directly from my VP of Operations that your order will > ship Monday. > > > > I’m sorry for any inconvenience. > > > > Let me know if you have any questions at all. > > > > Have a great weekend. > > > > Rob > > > > > > *Robert Malena* > > Regional Sales Manager > *Trans-Ocean Import Co., Inc.* > 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 > > 917.509.7471 ph. > > 914.937.3140 fax > > 914.949.5656 cust. serv. > > Robert@transocean.com > > www.transocean.com > > > > Confidentiality Notification: If you are not the intended recipient, > please do not disclose, disseminate, copy, distribute or take any action in > reliance on the contents of this electronic transmission. If you have > received this electronic transmission in error, please notify us by > telephone and immediately delete this message. As E-mail transmissions > cannot be guaranteed secure or error-free the sender does not accept any > liability for errors or omissions in the contents of this message, which > arise because of electronic transmission. Any documents accompanying this > electronic transmission and the information contained herein belong to the > sender and are privileged and intended only for the use of the > individual(s) named above. > > > > > > *From:* Rob Malena > *Sent:* Friday, April 06, 2018 1:42 PM > *To:* 'Gabriella Jordan' > *Subject:* RE: Transocean - Order > > > > Hi Gabby, > > > > I was told the order has been assembled [...] Content analysis details: (-102.0 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3) [209.85.213.42 listed in wl.mailspike.net] 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail provider (gvwestporthardware[at]gmail.com) -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders X-Spam-Flag: NO --001a114166f069c504056933220f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Rob, No worries! Thanks for the update i appreciate it! Have a great weekend On Fri, Apr 6, 2018 at 3:18 PM Rob Malena wrote: > Hi Gabby, > > > > I was not happy that your order did not ship yet, as a release was sent > last Thursday to ship your order. I set about getting to the bottom of t= he > issue and who may be responsible on my end. As it turns out, the tags and > hangars that we attach were late getting in from China to our warehouse. = We > have a backlog of roughly 3000 hangars/tags that need to be affixed and > then the orders shipped. > > > > I have been told directly from my VP of Operations that your order will > ship Monday. > > > > I=E2=80=99m sorry for any inconvenience. > > > > Let me know if you have any questions at all. > > > > Have a great weekend. > > > > Rob > > > > > > *Robert Malena* > > Regional Sales Manager > *Trans-Ocean Import Co., Inc.* > 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 > > 917.509.7471 ph. > > 914.937.3140 fax > > 914.949.5656 cust. serv. > > Robert@transocean.com > > www.transocean.com > > > > Confidentiality Notification: If you are not the intended recipient, > please do not disclose, disseminate, copy, distribute or take any action = in > reliance on the contents of this electronic transmission. If you have > received this electronic transmission in error, please notify us by > telephone and immediately delete this message. As E-mail transmissions > cannot be guaranteed secure or error-free the sender does not accept any > liability for errors or omissions in the contents of this message, which > arise because of electronic transmission. Any documents accompanying this > electronic transmission and the information contained herein belong to th= e > sender and are privileged and intended only for the use of the > individual(s) named above. > > > > > > *From:* Rob Malena > *Sent:* Friday, April 06, 2018 1:42 PM > *To:* 'Gabriella Jordan' > *Subject:* RE: Transocean - Order > > > > Hi Gabby, > > > > I was told the order has been assembled at our warehouse. I am trying to > get it shipped today, and if not it will go on Monday. I will let you kno= w > as soon as it is confirmed on my end. > > > > Thanks, > > Rob > > > > > > *Robert Malena* > > Regional Sales Manager > *Trans-Ocean Import Co., Inc.* > 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 > > 917.509.7471 ph. > > 914.937.3140 fax > > 914.949.5656 cust. serv. > > Robert@transocean.com > > www.transocean.com > > > > Confidentiality Notification: If you are not the intended recipient, > please do not disclose, disseminate, copy, distribute or take any action = in > reliance on the contents of this electronic transmission. If you have > received this electronic transmission in error, please notify us by > telephone and immediately delete this message. As E-mail transmissions > cannot be guaranteed secure or error-free the sender does not accept any > liability for errors or omissions in the contents of this message, which > arise because of electronic transmission. Any documents accompanying this > electronic transmission and the information contained herein belong to th= e > sender and are privileged and intended only for the use of the > individual(s) named above. > > > > > > *From:* Gabriella Jordan > *Sent:* Friday, April 06, 2018 1:12 PM > > > *To:* Rob Malena > *Subject:* Re: Transocean - Order > > > > hey rob just wanted to check in on the order. Can you let me know when we > should be getting it.Thanks! > > > > On Thu, Mar 29, 2018 at 3:08 PM, Gabriella Jordan < > gvwestporthardware@gmail.com> wrote: > > Thank god you did!! I have the rack up here haha oops > > > > On Thu, Mar 29, 2018 at 2:50 PM Rob Malena wrote: > > Ha! Glad I checked in! OK, I will get the order moving for you. > > > > Let me know if there is anything else I can do for you. > > > > Thanks, > > Rob > > > > > > *Robert Malena* > > Regional Sales Manager > *Trans-Ocean Import Co., Inc.* > 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 > > 917.509.7471 ph. > > 914.937.3140 fax > > 914.949.5656 cust. serv. > > Robert@transocean.com > > www.transocean.com > > > > Confidentiality Notification: If you are not the intended recipient, > please do not disclose, disseminate, copy, distribute or take any action = in > reliance on the contents of this electronic transmission. If you have > received this electronic transmission in error, please notify us by > telephone and immediately delete this message. As E-mail transmissions > cannot be guaranteed secure or error-free the sender does not accept any > liability for errors or omissions in the contents of this message, which > arise because of electronic transmission. Any documents accompanying this > electronic transmission and the information contained herein belong to th= e > sender and are privileged and intended only for the use of the > individual(s) named above. > > > > > > *From:* Gabriella Jordan > *Sent:* Thursday, March 29, 2018 2:35 PM > *To:* Rob Malena > *Subject:* Re: Transocean - Order > > > > I guess i never hit send! Sorry!! You can go ahead with the order thanks > for the email i would have been wondering where are those mats haha > > > > On Thu, Mar 29, 2018 at 2:29 PM Rob Malena wrote: > > Hi Gabby, > > > > Just wondering if you would like me to put the order through, or if you > will be making alternate selections for the two items. > > > > Thanks, > > Rob > > > > > > *Robert Malena* > > Regional Sales Manager > *Trans-Ocean Import Co., Inc.* > 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 > > 917.509.7471 ph. > > 914.937.3140 fax > > 914.949.5656 cust. serv. > > Robert@transocean.com > > www.transocean.com > > > > Confidentiality Notification: If you are not the intended recipient, > please do not disclose, disseminate, copy, distribute or take any action = in > reliance on the contents of this electronic transmission. If you have > received this electronic transmission in error, please notify us by > telephone and immediately delete this message. As E-mail transmissions > cannot be guaranteed secure or error-free the sender does not accept any > liability for errors or omissions in the contents of this message, which > arise because of electronic transmission. Any documents accompanying this > electronic transmission and the information contained herein belong to th= e > sender and are privileged and intended only for the use of the > individual(s) named above. > > > > > > *From:* Rob Malena > *Sent:* Tuesday, March 27, 2018 12:03 PM > *To:* 'Gabriella Jordan' > *Subject:* Transocean - Order > > > > Hi Gabby, > > > > Hope all is well. Two pieces of info I need to pass along to you: > > > > 1. The Tulum 1786/77 Border Charcoal has been phased out and we have > no stock remaining. > 2. The Natura 2002/12 Compass Natural has been made a proprietary > design by a catalog and is not available. (this was just agreed upon > yesterday). > > > > Please let me know if you would like to replace them on your order, or if > I should go ahead and put the order through as is. > > > > Thanks, > > Rob > > > > > > *Robert Malena* > > Regional Sales Manager > *Trans-Ocean Import Co., Inc.* > 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 > > 917.509.7471 ph. > > 914.937.3140 fax > > 914.949.5656 cust. serv. > > Robert@transocean.com > > www.transocean.com > > > > Confidentiality Notification: If you are not the intended recipient, > please do not disclose, disseminate, copy, distribute or take any action = in > reliance on the contents of this electronic transmission. If you have > received this electronic transmission in error, please notify us by > telephone and immediately delete this message. As E-mail transmissions > cannot be guaranteed secure or error-free the sender does not accept any > liability for errors or omissions in the contents of this message, which > arise because of electronic transmission. Any documents accompanying this > electronic transmission and the information contained herein belong to th= e > sender and are privileged and intended only for the use of the > individual(s) named above. > > > > > > -- > > Thank you, > Gabby- Westport Hardware > > -- > > Thank you, > Gabby- Westport Hardware > > > > > -- > > Thank you, > Gabby- Westport Hardware > --=20 Thank you, Gabby- Westport Hardware --001a114166f069c504056933220f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Hi Rob,
No worries! Thanks fo= r the update i appreciate it! Have a great weekend=C2=A0

On Fri, Apr 6, 2018 at 3:18 PM Rob Malena <robert@transocean.com> wrote:
=

Hi Gabby,

=C2=A0

I was not happy that your order did not = ship yet, as a release was sent last Thursday to ship your order.=C2=A0 I s= et about getting to the bottom of the issue and who may be responsible on m= y end. As it turns out, the tags and hangars that we attach were late getti= ng in from China to our warehouse. We have a backlog of roughly 3000 hangar= s/tags that need to be affixed and then the orders shipped. <= /span>

=C2=A0

I have been told directly from my VP of Operations that your order will= ship Monday.

=C2=A0

I=E2=80=99m sorry for any inconvenience.=

=C2=A0

Let me know if you have any questions at all.

=C2=A0

Have a great weekend.

=C2=A0

Rob

=C2=A0=

=C2=A0

Robert Malena

Regional Sales Manager
Trans-Ocean Import Co.= , Inc.
10 Midl= and Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7471 ph.

914.= 937.3140 fax=

914.949.5656 cust. serv.

<= span style=3D"font-family:"Bodoni MT",serif">Robert@transocean.com<= /u>

= www.transocean.com

<= span style=3D"font-size:10.0pt;font-family:"Century",serif;color:= #0d0d0d">=C2=A0

Confidentiality Notification= : If you are not the intended recipient, please do not disclose, disseminat= e, copy, distribute or take any action in reliance on the contents of this = electronic transmission.=C2=A0 If you have received this electronic transmi= ssion in error, please notify us by telephone and immediately delete this m= essage. As E-mail transmissions cannot be guaranteed secure or error-free t= he sender does not accept any liability for errors or omissions in the cont= ents of this message, which arise because of electronic transmission. Any d= ocuments accompanying this electronic transmission and the information cont= ained herein belong to the sender and are privileged and intended only for = the use of the individual(s) named above.

=C2=A0=

=C2=A0

F= rom: Rob Malena <robert@transocean.com>
Sent: Friday, April 06, 20= 18 1:42 PM
To: 'Gabriella Jordan' <gvwestporthardware@gmail.com= >
Subject: RE: Transocean - Order

<= /div>

=C2=A0

= Hi G= abby,

=C2=A0

I was told the order has been assembled at our ware= house. I am trying to get it shipped today, and if not it will go on Monday= . I will let you know as soon as it is confirmed on my end. <= /span>

=C2=A0

Thanks,

<= p class=3D"MsoNormal">Rob

=C2= =A0

= =C2=A0

Robert Malena=

Regional Sales Manager
Trans-Ocean Import Co.,= Inc.
10 Midla= nd Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7471 ph.

914.937= .3140 fax

914.949.5656 cust. serv.

Robert@transocean.com=

www= .transocean.com

=C2=A0

Confidentiality Notification: I= f you are not the intended recipient, please do not disclose, disseminate, = copy, distribute or take any action in reliance on the contents of this ele= ctronic transmission.=C2=A0 If you have received this electronic transmissi= on in error, please notify us by telephone and immediately delete this mess= age. As E-mail transmissions cannot be guaranteed secure or error-free the = sender does not accept any liability for errors or omissions in the content= s of this message, which arise because of electronic transmission. Any docu= ments accompanying this electronic transmission and the information contain= ed herein belong to the sender and are privileged and intended only for the= use of the individual(s) named above.

=C2=A0

=C2=A0

<= div lang=3D"EN-US" link=3D"blue" vlink=3D"purple">

From: Gabriella Jord= an <gv= westporthardware@gmail.com>
Sent: Friday, April 06, 2018 = 1:12 PM

<= div class=3D"m_-3103779091491054449WordSection1">

To: Rob Malena <robert@transocean.com>
Subject: Re: Transocean= - Order

=C2=A0

hey rob jus= t wanted to check in on the order. Can you let me know when we should be ge= tting it.Thanks!

= =C2=A0

On Thu, Mar 29, 2018 at 3:08 P= M, Gabriella Jordan <gvwestporthardware@gmail.com> wrote:

Thank god you did!! I have = the rack up here haha oops=C2=A0

=C2=A0

On = Thu, Mar 29, 2018 at 2:50 PM Rob Malena <robert@transocean.com> wrote:<= /u>

Ha! Glad I checked = in! OK, I will get the order moving for you.

=C2=A0

Let me know= if there is anything else I can do for you.

=

=C2=A0

Thanks,

Rob=

=C2=A0

=C2=A0

Robert Malena

Regiona= l Sales Manager
Trans-Ocean Import Co., Inc.
10 Midland Avenue|St= e: M-00|Port Chester, NY 10573
917.509.7471 ph.

914.937.31= 40 fax

914.949.5656 cust. serv.

Robert@transocean.com

www.transocean.com

=C2=A0

Confidentiality Notification: If you are not the intended recipien= t, please do not disclose, disseminate, copy, distribute or take any action= in reliance on the contents of this electronic transmission.=C2=A0 If you = have received this electronic transmission in error, please notify us by te= lephone and immediately delete this message. As E-mail transmissions cannot= be guaranteed secure or error-free the sender does not accept any liabilit= y for errors or omissions in the contents of this message, which arise beca= use of electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender and = are privileged and intended only for the use of the individual(s) named abo= ve.

=C2=A0<= u>

=C2=A0

From: Gabriella Jordan <gvwestporthar= dware@gmail.com>
Sent: Thursday, March 29, 2018 2:35 PMTo: Rob Malena <robert@transocean.com>
Subject: Re: Transocean= - Order

=C2= =A0

I guess i never hit s= end! Sorry!! You can go ahead with the order thanks for the email i would h= ave been wondering where are those mats haha

=C2=A0

On= Thu, Mar 29, 2018 at 2:29 PM Rob Malena <robert@transocean.com> wrote:=

Hi Gabby,

=C2=A0

Just wondering if you would like me to put the order through, or= if you will be making alternate selections for the two items.

=C2=A0

Thanks,

Rob

=C2=A0<= /u>

=C2=A0=

Robert Malena

Regional Sales Manager
Trans-Ocean Import Co., Inc.<= br>= 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7471 ph.<= /p>

914.937.3140 fax

914.949.5656 cust. serv.<= u>

Ro= bert@transocean.com

www.transocean.com <= /u>

=C2=A0

Confidentiality Notification: If you are not = the intended recipient, please do not disclose, disseminate, copy, distribu= te or take any action in reliance on the contents of this electronic transm= ission.=C2=A0 If you have received this electronic transmission in error, p= lease notify us by telephone and immediately delete this message. As E-mail= transmissions cannot be guaranteed secure or error-free the sender does no= t accept any liability for errors or omissions in the contents of this mess= age, which arise because of electronic transmission. Any documents accompan= ying this electronic transmission and the information contained herein belo= ng to the sender and are privileged and intended only for the use of the in= dividual(s) named above.

=C2=A0

=C2=A0

From: Rob Malena <robert@transocean.com>
Sent: Tuesday, Marc= h 27, 2018 12:03 PM
To: 'Gabriella Jordan' <gvwestporthardware@= gmail.com>
Subject: Transocean - Order

=C2=A0=

Hi Gabby,

=C2=A0

Hope all is well. Two pi= eces of info I need to pass along to you:

=C2=A0

  1. The Tulum 1786/77 Border Charcoal has been phased out and we = have no stock remaining.
  2. = The = Natura 2002/12 Compass Natural has been made a proprietary design by a cata= log and is not available. (this was just agreed upon yesterday).<= /u>

=C2=A0

Please let me know if you would like to replace them on your = order, or if I should go ahead and put the order through as is. <= /u>

=C2=A0

Thanks,

Rob

=C2=A0

=C2=A0

Robert Malena

Regional Sa= les Manager
Trans-Ocean Import Co., Inc.
10 Midland Avenue|Ste: M= -00|Port Chester, NY 10573
917.509.7471 ph.

914.937.3140 <= /span>fax=

914.949.5656 cust. serv.

Robert@transocean.com

www.transocean.com

=C2=A0

Confidentiality Notification: If you are not the intended recipient, pl= ease do not disclose, disseminate, copy, distribute or take any action in r= eliance on the contents of this electronic transmission.=C2=A0 If you have = received this electronic transmission in error, please notify us by telepho= ne and immediately delete this message. As E-mail transmissions cannot be g= uaranteed secure or error-free the sender does not accept any liability for= errors or omissions in the contents of this message, which arise because o= f electronic transmission. Any documents accompanying this electronic trans= mission and the information contained herein belong to the sender and are p= rivileged and intended only for the use of the individual(s) named above.

=C2=A0

=C2=A0

--

Thank you,
Gabby- Westport Hardware

<= /div>

--

Thank you,
= Gabby- Westport Hardware




--

<= div>

Thank you,
Gabby- Westport Hardware=

--
Thank yo= u,
Gabby- Westport Hardware
--001a114166f069c504056933220f--