Return-Path: Delivered-To: robert@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id yF2COVzAx1qTMwAAInt2oQ for ; Fri, 06 Apr 2018 11:45:48 -0700 Return-path: Envelope-to: robert@transocean.com Delivery-date: Fri, 06 Apr 2018 11:45:48 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:54330 helo=TOWKSTAKATHY) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f4WMu-0003ST-Cb for robert@transocean.com; Fri, 06 Apr 2018 11:45:48 -0700 From: "Kathy B" To: "'Rob Malena'" References: <024501d3bfb9$2172e830$6458b890$@transocean.com> <069401d3bfba$10508110$30f18330$@transocean.com> <01b601d3c204$2f76d110$8e647330$@transocean.com> <136801d3c512$2b2ed8d0$818c8a70$@transocean.com> <005601d3c5e1$e14eaee0$a3ec0ca0$@transocean.com> <172c01d3c78f$6639ef80$32adce80$@transocean.com> <014801d3c796$801c5a80$80550f80$@transocean.com> <021201d3cdd3$38500c40$a8f024c0$@transocean.com> In-Reply-To: <021201d3cdd3$38500c40$a8f024c0$@transocean.com> Subject: RE: WESTPORT HARDWARE - 03/19/2018 Date: Fri, 6 Apr 2018 14:45:48 -0400 Message-ID: <016b01d3cdd7$7b02a530$7107ef90$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_016C_01D3CDB5.F3F80A10" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQH9bkuatFeijbv+t4yHz81yiB28HgFRbPD5AjJEqwACtSwdvwHwu3AOAV5N28ABeKXgWwI4hYeIozcJicA= Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_016C_01D3CDB5.F3F80A10 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Rob - I do understand and will get to Lou for an update. Kathy M. Bennett Sales Dept. Trans-Ocean Imports 10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573 914.949.5656 x 2 | 914.937.3140 fax TO AVOID DELAYS, PLEASE SEND ALL ORDERS, INQUIRIES AND MODIFICATIONS TO US AT cs@transocean.com From: Rob Malena Sent: Friday, April 06, 2018 2:15 PM To: 'Kathy B' Subject: RE: WESTPORT HARDWARE - 03/19/2018 Kathy, As you can see on the email below sent last Thursday from you to Barb, the direction was given to ship. I would like to know why it did not ship? Does barb not see the email. Does she see it and do nothing about it? How often do I need to follow up after the release is sent? As you can imagine I am not at all happy about this. I don't want to bring Dean into it but this is really unacceptable and makes me/us look terrible in the eye of the customer. Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 917.509.7471 ph. 914.937.3140 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Kathy B > Sent: Thursday, March 29, 2018 3:46 PM To: barb@transocean.com Cc: robert@transocean.com Subject: FW: WESTPORT HARDWARE - 03/19/2018 Barb - Please see Rob's note to ship b/l#2844842. Kathy M. Bennett Sales Dept. Trans-Ocean Imports 10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573 914.949.5656 x 2 | 914.937.3140 fax TO AVOID DELAYS, PLEASE SEND ALL ORDERS, INQUIRIES AND MODIFICATIONS TO US AT cs@transocean.com From: Rob Malena > Sent: Thursday, March 29, 2018 2:55 PM To: 'Kathy B' > Subject: RE: WESTPORT HARDWARE - 03/19/2018 Kathy, Just heard from Westport Hdwre. They said to go ahead and ship the order, minus the two pieces you mentioned below. Thanks Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 917.509.7471 ph. 914.937.3140 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Kathy B > Sent: Tuesday, March 27, 2018 11:40 AM To: 'Rob Malena' > Cc: barb@transocean.com Subject: RE: WESTPORT HARDWARE - 03/19/2018 Rob - Please see my notes below. The confirmation is attached. Kathy M. Bennett Sales Dept. Trans-Ocean Imports 10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573 914.949.5656 x 2 | 914.937.3140 fax TO AVOID DELAYS, PLEASE SEND ALL ORDERS, INQUIRIES AND MODIFICATIONS TO US AT cs@transocean.com From: Rob Malena > Sent: Monday, March 26, 2018 10:53 AM To: 'Kathy B' > Subject: RE: WESTPORT HARDWARE - 03/19/2018 Kathy, I received the following changes and ads from Westport Hardware on their pending order. Can you please make these changes to the order and put on the Hot Ship list for this week. Please send me the revised confirm when ready. Change 1447/33 blue compass to a total of 2 Change 1804/14 stars & stripes 4 total Add the following onto the order all in the 24x36 or 23x35: 1786/77 charcoal border 2 - FI sku 4290/12 3 horses 2 1574/48 salty dogs 2 2002/12 Natura Compass 2 - not avail - proprietary sku 1636/33 capri ropes navy 1 Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 917.509.7471 ph. 914.937.3140 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Kathy B > Sent: Thursday, March 22, 2018 1:36 PM To: 'Rob Malena' > Cc: barb@transocean.com Subject: FW: WESTPORT HARDWARE - 03/19/2018 Rob - Do you know if they will be adding to this order as of yet? Kathy M. Bennett Sales Dept. Trans-Ocean Imports 10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573 914.949.5656 x 2 | 914.937.3140 fax TO AVOID DELAYS, PLEASE SEND ALL ORDERS, INQUIRIES AND MODIFICATIONS TO US AT cs@transocean.com From: Rob Malena > Sent: Monday, March 19, 2018 3:40 PM To: 'Kathy B' > Cc: 'Dean Smith' >; barb@transocean.com Subject: RE: WESTPORT HARDWARE - 03/19/2018 Kathy, This has a 3/23 ship date. They may be adding to their order so please hold off for now. I should know today or tomorrow about whether they are adding. I will let you know as soon as I speak with her. (She is off today). Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00|Port Chester, NY 10573 917.509.7471 ph. 914.937.3140 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: Kathy B > Sent: Monday, March 19, 2018 3:33 PM To: robert@transocean.com Cc: 'Dean Smith' >; barb@transocean.com Subject: WESTPORT HARDWARE - 03/19/2018 Rob - Attached is confirmation of the order for Westport Hardware. Please let us know if OK to ship the available item now. Kathy M. Bennett Trans-Ocean Imports Co., Inc. 1 Barker Ave | 3rd Floor | White Plains, NY 10601 PHONE: (914) 949-5656 - FAX: (914) 949-5694 Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. ------=_NextPart_000_016C_01D3CDB5.F3F80A10 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Rob –

I do = understand and will get to Lou for an update.

 

Kathy M. Bennett

Sales Dept.

Trans-Ocean = Imports

10 Midland Ave | Main flr, Suite M00 | Port = Chester, NY 10573

914.949.5656 x 2 | 914.937.3140 = fax

 

TO = AVOID DELAYS, PLEASE SEND ALL ORDERS,  INQUIRIES AND MODIFICATIONS = TO US AT cs@transocean.com

 

 

From: Rob Malena = <robert@transocean.com>
Sent: Friday, April 06, 2018 = 2:15 PM
To: 'Kathy B' = <kathy@transocean.com>
Subject: RE: WESTPORT HARDWARE - = 03/19/2018

 

Kathy,<= /span>

 <= /span>

As you can see on = the email below sent last Thursday from you to Barb, the direction was = given to ship. I would like to know why it did not ship? Does barb not = see the email. Does she see it and do nothing about it? How often do I = need to follow up after the release is sent?

 <= /span>

As you can = imagine I am not at all happy about this. I don’t want to bring = Dean into it but this is really unacceptable and makes me/us look = terrible in the eye of the customer.

 <= /span>

 <= /span>

 <= /span>

 

Robert Malena

Regional = Sales Manager
Trans-Ocean Import Co., Inc.
10 Midland = Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7471 ph.

914.937.3140 fax

914.949.5656 cust. serv.

Robert@transocean.com

www.transocean.com =

 

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 <= /span>

From: Kathy = B <kathy@transocean.com> =
Sent: Thursday, March 29, 2018 3:46 PM
To: barb@transocean.com
Cc:= robert@transocean.com
Sub= ject: FW: WESTPORT HARDWARE - = 03/19/2018

 

Barb = –

Please see Rob’s note = to ship b/l#2844842.

 

Kathy M. Bennett

Sales Dept.

Trans-Ocean = Imports

10 Midland Ave | Main flr, Suite M00 | Port = Chester, NY 10573

914.949.5656 x 2 | 914.937.3140 = fax

 

TO = AVOID DELAYS, PLEASE SEND ALL ORDERS,  INQUIRIES AND MODIFICATIONS = TO US AT cs@transocean.com

 

 

From: Rob Malena <robert@transocean.com> =
Sent: Thursday, March 29, 2018 2:55 PM
To: 'Kathy = B' <kathy@transocean.com>
S= ubject: RE: WESTPORT HARDWARE - = 03/19/2018

 

Kathy,<= /span>

 <= /span>

Just heard from = Westport Hdwre. They said to go ahead and ship the order, minus the two = pieces you mentioned below.

 <= /span>

Thanks<= /span>

 <= /span>

 

Robert Malena

Regional = Sales Manager
Trans-Ocean Import Co., Inc.
10 Midland = Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7471 ph.

914.937.3140 fax

914.949.5656 cust. serv.

Robert@transocean.com

www.transocean.com =

 

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 <= /span>

From: Kathy = B <kathy@transocean.com> =
Sent: Tuesday, March 27, 2018 11:40 AM
To: 'Rob = Malena' <robert@transocean.com>
Cc: barb@transocean.com
Subject= : RE: WESTPORT HARDWARE - 03/19/2018

 

Rob = –

Please see my notes = below.  The confirmation is attached.

 

Kathy M. Bennett

Sales Dept.

Trans-Ocean = Imports

10 Midland Ave | Main flr, Suite M00 | Port = Chester, NY 10573

914.949.5656 x 2 | 914.937.3140 = fax

 

TO = AVOID DELAYS, PLEASE SEND ALL ORDERS,  INQUIRIES AND MODIFICATIONS = TO US AT cs@transocean.com

 

 

From: Rob Malena <robert@transocean.com> =
Sent: Monday, March 26, 2018 10:53 AM
To: 'Kathy B' = <kathy@transocean.com>
S= ubject: RE: WESTPORT HARDWARE - = 03/19/2018

 

Kathy,

 

I received = the following changes and ads from Westport Hardware on their pending = order. Can you please make these changes to the order and put on the Hot = Ship list for this week. Please send me the revised confirm when = ready.

 

Change 1447/33 blue compass to a total of = 2

Change 1804/14 stars & stripes 4 = total

Add the following onto the = order all in the 24x36 or 23x35:

1786/77 charcoal border 2 – FI sku

4290/12 3 horses 2

1574/48 salty dogs 2

2002/12 Natura Compass 2 – not avail – proprietary = sku

1636/33 capri ropes = navy 1

 <= /span>

 <= /span>

 

Robert Malena

Regional = Sales Manager
Trans-Ocean Import Co., Inc.
10 Midland = Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7471 ph.

914.937.3140 fax

914.949.5656 cust. serv.

Robert@transocean.com

www.transocean.com =

 

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 <= /span>

From: Kathy = B <kathy@transocean.com> =
Sent: Thursday, March 22, 2018 1:36 PM
To: 'Rob = Malena' <robert@transocean.com>
Cc: barb@transocean.com
Subject= : FW: WESTPORT HARDWARE - 03/19/2018

 

Rob = –

Do you know if they will be = adding to this order as of yet?

 

Kathy M. Bennett

Sales Dept.

Trans-Ocean = Imports

10 Midland Ave | Main flr, Suite M00 | Port = Chester, NY 10573

914.949.5656 x 2 | 914.937.3140 = fax

 

TO = AVOID DELAYS, PLEASE SEND ALL ORDERS,  INQUIRIES AND MODIFICATIONS = TO US AT cs@transocean.com

 

 

From: Rob Malena <robert@transocean.com> =
Sent: Monday, March 19, 2018 3:40 PM
To: 'Kathy B' = <kathy@transocean.com>
C= c: 'Dean Smith' <dean@transocean.com>; barb@transocean.com
Subject= : RE: WESTPORT HARDWARE - 03/19/2018

 

Kathy,<= /span>

 <= /span>

This has a 3/23 = ship date. They may be adding to their order so please hold off for now. = I should know today or tomorrow about whether they are adding. I will = let you know as soon as I speak with her. (She is off = today).

 <= /span>

 

Robert Malena

Regional = Sales Manager
Trans-Ocean Import Co., Inc.
10 Midland = Avenue|Ste: M-00|Port Chester, NY 10573
917.509.7471 ph.

914.937.3140 fax

914.949.5656 cust. serv.

Robert@transocean.com

www.transocean.com =

 

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 <= /span>

From: Kathy = B <kathy@transocean.com> =
Sent: Monday, March 19, 2018 3:33 PM
To: robert@transocean.com
Cc:= 'Dean Smith' <dean@transocean.com>; barb@transocean.com
Subject= : WESTPORT HARDWARE - 03/19/2018

 

Rob = –

Attached is confirmation of the order for = Westport Hardware.  Please let us know if OK to ship the available = item now.

Kathy M. Bennett
Trans-Ocean Imports Co., = Inc.
1 Barker Ave | 3rd Floor | White Plains, NY 10601
PHONE: = (914) 949-5656 - FAX:  (914) 949-5694 =

Confidentiality Notification: If you are not the = intended recipient, please do not disclose, disseminate, copy, = distribute or take any action in reliance on the contents of this = electronic transmission.  If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

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