Return-Path: Delivered-To: robert@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id 4G9dBye8lloUVAAAInt2oQ for ; Wed, 28 Feb 2018 06:26:47 -0800 Return-path: Envelope-to: robert@transocean.com Delivery-date: Wed, 28 Feb 2018 06:26:47 -0800 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:53847 helo=TOWKSTASandy) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1er2gw-0005hG-FG for robert@transocean.com; Wed, 28 Feb 2018 06:26:47 -0800 Reply-To: From: "Sandy" To: "'Rob'" References: In-Reply-To: Subject: RE: ***URGENT Please Respond*** Late Orders 2/27 - TRANS OCEAN [Incident: 180227-004326] Date: Wed, 28 Feb 2018 09:26:46 -0500 Organization: TO Message-ID: <017801d3b0a0$2a232a80$7e697f80$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_0179_01D3B076.4152C7D0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdOv63nUOaNvY6beRyyb+6fah8KWrAAtJuYA Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_0179_01D3B076.4152C7D0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_017A_01D3B076.4152EEE0" ------=_NextPart_001_017A_01D3B076.4152EEE0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Rob- =20 I am sorry I did not get to your email yesterday. =20 I did see if and it was addressed right away. =20 There seems to have been an issue that Mike and Lou were working on. =20 Thank you kindly, Sandy Noriega Customer Service Manager 10 Midland Ave. Port Chester NY, 10573 P-914.949.5656x2 / F-914.937.3140 Sandyn@transocean.com =20 Confidentiality Notification: If you are not the intended recipient, = please do not disclose, disseminate, copy, distribute or take any action = in reliance on the contents of this electronic transmission. If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above =20 From: Rob [mailto:robert@transocean.com]=20 Sent: Tuesday, February 27, 2018 11:53 AM To: sandyn@transocean.com Subject: Fwd: ***URGENT Please Respond*** Late Orders 2/27 - TRANS OCEAN = [Incident: 180227-004326] =20 Sandy, =20 Just want to be sure you have seen the email below from Ovsx.=20 =20 Thanks, =20 Rob Malena Regional Sales Manager Trans Ocean Import Co., Inc. One Midland Ave=20 Port Chester, NY 10573 917-509-7471 - mobile 914-939-3161 fax Robert@transocean.com=20 =20 =20 =20 =20 -------- Original message -------- From: fulfillmentalerts@overstock.com=20 Date: 2/27/18 11:41 AM (GMT-05:00)=20 To: overstock@transocean.com=20 Cc: robert@transocean.com=20 Subject: ***URGENT Please Respond*** Late Orders 2/27 - TRANS OCEAN = [Incident: 180227-004326]=20 =20 =09 =09 =20 Devan N.(02/27/2018 09:41 AM) Good Morning, =20 Please reply as soon as possible. =20 This is a reminder to please ship and confirm your late orders by the = end of business today if you have not done so already.=20 =20 An order will be considered late if it does not possess both a carrier = scan and the ship confirm within the items shipping time frame. Please = note that all orders are considered late if they aren't updated with the = first scan, even if they have been shipped in a timely manner, all late = orders will be assessed a $5 late fee each day it=E2=80=99s late. =20 Also, be sure you are shipping with the correct shipping method = requested by the customer. The shipping method can be found on your = orders tab as well as the open orders report under =E2=80=9Cshipping = method.=E2=80=9D ID Partner Name Order # SOFS Order # Line # SKU Start Date Sent to WH Days to Ship Ship By Date Days Late 91 TRANS OCEAN 212510463 21594210-1 664939137 24648766-000-000 02/23/2018 08:24 PM 02/23/2018 09:18 PM 1 Business Day 02/26/2018 (1) 91 TRANS OCEAN 212549765 21612551-1 664962028 24648727-000-001 02/24/2018 11:40 AM 02/24/2018 12:30 PM 1 Business Day 02/26/2018 (1) 91 TRANS OCEAN 212549765 21612551-1 664962027 24648727-000-000 02/24/2018 11:40 AM 02/24/2018 12:30 PM 1 Business Day 02/26/2018 (1) 91 TRANS OCEAN 212565322 21621064-1 664972018 24648653-000-002 02/24/2018 02:55 PM 02/24/2018 03:45 PM 1 Business Day 02/26/2018 (1) 91 TRANS OCEAN 212644449 21658536-1 665019475 24648575-000-002 02/25/2018 01:36 PM 02/25/2018 02:27 PM 1 Business Day 02/26/2018 (1) =20 =20 ***Below are charts that will help you know when orders will be late.*** =20 1-Day Shipping =20 2-Day Shipping DAY ORDERED DAY DUE =20 DAY ORDERED DAY DUE Sunday Monday =20 Sunday Tuesday Monday Tuesday =20 Monday Wednesday Tuesday Wednesday =20 Tuesday Thursday Wednesday Thursday =20 Wednesday Friday Thursday Friday =20 Thursday Monday Friday Monday =20 Friday Tuesday Saturday Monday =20 Saturday Tuesday =20 =20 Please let me know if you are unable to ship and confirm any orders. =20 Sincerely, =20 Devan Nelson Partner Care Support = partnercaresupport@overstock.com=20 **To help avoid a $20 Short Ship fee, make sure you are allocating = inventory, keeping a 20% inventory Buffer, and updating inventory daily. = Please view our training material and videos in the = Supplier = Oasis Help Center. _____ =20 =C2=A9 2016 Overstock.com. All rights reserved. CONFIDENTIALITY NOTICE: This message is intended only for the use and = review of the individual or entity to which it is addressed and may = contain information that is privileged and confidential. If the reader = of this message is not the intended recipient, or the employee or agent = responsible for delivering the message solely to the intended recipient, = you are hereby notified that any dissemination, distribution or copying = of this communication is strictly prohibited. If you have received this = communication in error, please notify sender immediately by telephone or = return email. Thank you. [---001:002436:26686---]=20 ------=_NextPart_001_017A_01D3B076.4152EEE0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Hello = Rob-

 

I am sorry I did not get to your email = yesterday.

 

I did see if and it was addressed right = away.

 

There seems to have been an issue that Mike and Lou = were working on.

 

Thank you kindly,

Sandy = Noriega

Customer Service = Manager

10 Midland Ave. Port = Chester NY, 10573

P-914.949.5656x2 / = F-914.937.3140

Sandyn@transocean.com

 

Confidentiality = Notification: If = you are not the intended recipient, please do not disclose, = disseminate, copy, distribute or take any action in reliance on the = contents of this electronic transmission.  If you have received = this electronic transmission in error, please notify us by telephone and = immediately delete this message. As E-mail transmissions cannot be = guaranteed secure or error-free the sender does not accept any liability = for errors or omissions in the contents of this message, which arise = because of electronic transmission. Any documents accompanying this = electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above

 

From: Rob = [mailto:robert@transocean.com]
Sent: Tuesday, February 27, = 2018 11:53 AM
To: sandyn@transocean.com
Subject: = Fwd: ***URGENT Please Respond*** Late Orders 2/27 - TRANS OCEAN = [Incident: 180227-004326]

 

Sandy,

 

Just want to be sure you have seen the email below = from Ovsx. 

 

Thanks,

 

Rob = Malena

Regional Sales = Manager

Trans Ocean Import Co., = Inc.

One Midland = Ave 

Port Chester, NY = 10573

917-509-7471 - = mobile

914-939-3161 = fax

Robert@transocean.com 

=

 

 

 

 

-------- Original message = --------

From: fulfillmentalerts@overstock.com =

Date: 2/27/18 11:41 AM (GMT-05:00) =

To: overstock@transocean.com =

Cc: robert@transocean.com =

Subject: ***URGENT Please Respond*** Late Orders = 2/27 - TRANS OCEAN [Incident: 180227-004326] =

 

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[---001:002436:26686---] =

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3D"Image

 

Devan = N.(02/27/2018 09:41 AM)

Good = Morning,

 

Please reply = as soon as possible.

 

This is a = reminder to please ship and confirm your late orders by the end of = business today if you have not done so = already. 

 

An order will = be considered late if it does = not possess both a carrier scan and the ship confirm within the items = shipping time frame. Please note that all orders are considered late if = they aren't updated with the first scan, even if they have been shipped = in a timely manner, all late orders will be assessed a $5 late fee = each day it=C2=92s late.

 

Als= o, be sure you are shipping with the correct shipping method requested = by the customer.  The shipping method can be found on your orders = tab as well as the open orders report under =C2=93shipping = method.=C2=94

ID

Partner = Name

Order #

SOFS Order = #

Line #

SKU

Start = Date

Sent to = WH

Days to = Ship

Ship By = Date

Days = Late

91=

TR= ANS OCEAN

21= 2510463

21= 594210-1

66= 4939137

24= 648766-000-000

02= /23/2018  08:24 PM

02= /23/2018  09:18 PM

1 = Business Day

02= /26/2018

(1)

91=

TR= ANS OCEAN

21= 2549765

21= 612551-1

66= 4962028

24= 648727-000-001

02= /24/2018  11:40 AM

02= /24/2018  12:30 PM

1 = Business Day

02= /26/2018

(1)

91=

TR= ANS OCEAN

21= 2549765

21= 612551-1

66= 4962027

24= 648727-000-000

02= /24/2018  11:40 AM

02= /24/2018  12:30 PM

1 = Business Day

02= /26/2018

(1)

91=

TR= ANS OCEAN

21= 2565322

21= 621064-1

66= 4972018

24= 648653-000-002

02= /24/2018  02:55 PM

02= /24/2018  03:45 PM

1 = Business Day

02= /26/2018

(1)

91=

TR= ANS OCEAN

21= 2644449

21= 658536-1

66= 5019475

24= 648575-000-002

02= /25/2018  01:36 PM

02= /25/2018  02:27 PM

1 = Business Day

02= /26/2018

(1)

 

 

***Below are = charts that will help you know when orders will be = late.***

 

1-Day = Shipping

 

2-Day = Shipping

DAY = ORDERED

DAY = DUE

 

DAY = ORDERED

DAY = DUE

Sunday

Monday

 

Sunday

Tuesday<= /o:p>

Monday

Tuesday<= /o:p>

 

Monday

Wednesday

Tuesday<= /o:p>

Wednesday

 

Tuesday<= /o:p>

Thursday=

Wednesday

Thursday=

 

Wednesday

Friday

Thursday=

Friday

 

Thursday=

Monday

Friday

Monday

 

Friday

Tuesday<= /o:p>

Saturday=

Monday

 

Saturday=

Tuesday<= /o:p>

 

 

Please let me = know if you are unable to ship and confirm any orders.

 

Sin= cerely,

 

Dev= an Nelson

Par= tner Care Support

par= tnercaresupport@overstock.com&nb= sp;

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**To help avoid a = $20 Short Ship fee, make sure you are allocating inventory, keeping a = 20% inventory Buffer, and updating inventory daily. Please view our training = material and videos in the Supplier Oasis = Help Center.





=C2=A9 = 2016 Overstock.com. All rights reserved.

CONF= IDENTIALITY NOTICE: This message is intended only for the use and review = of the individual or entity to which it is addressed and may contain = information that is privileged and confidential. If the reader of this = message is not the intended recipient, or the employee or agent = responsible for delivering the message solely to the intended recipient, = you are hereby notified that any dissemination, distribution or copying = of this communication is strictly prohibited. If you have received this = communication in error, please notify sender immediately by telephone or = return email. Thank you.