Return-Path: Delivered-To: robert@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id eNhtCpughVqJDwAAInt2oQ for ; Thu, 15 Feb 2018 07:00:43 -0800 Return-path: Envelope-to: robert@transocean.com Delivery-date: Thu, 15 Feb 2018 07:00:43 -0800 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:60086 helo=DESKTOPU31PO58) by vps.transocean.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1emL1e-00015B-Qx for robert@transocean.com; Thu, 15 Feb 2018 07:00:43 -0800 From: To: "'Rob Malena'" References: <01c401d3a0f4$9c481370$d4d83a50$@transocean.com> <87b6709590894c07ba9af75ea8db759e@EX13D05UWC003.ant.amazon.com> <027301d3a103$a8f7eaf0$fae7c0d0$@transocean.com> <74756c80623d4604bfdc28694ace03f9@EX13D05UWC003.ant.amazon.com> <029b01d3a109$b81a8640$284f92c0$@transocean.com> <005f01d3a11d$6c1008b0$44301a10$@transocean.com> <075d01d3a448$3530fd80$9f92f880$@transocean.com> <038a01d3a459$56818610$03849230$@transocean.com> <005a01d3a4f8$a911d840$fb3588c0$@transocean.com> <04e001d3a66d$9881b600$c9852200$@transocean.com> In-Reply-To: <04e001d3a66d$9881b600$c9852200$@transocean.com> Subject: RE: Trans-Ocean/Liora Manne Date: Thu, 15 Feb 2018 10:00:40 -0500 Message-ID: <01a101d3a66d$bf741be0$3e5c53a0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_01A2_01D3A643.D6A084E0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQKvl9EJolO7eBax1WcNLf2609HffAImQzzTAhl71HUCHlefkQIdMcBRAfdp050Bog+PJAMpbim4AdRhzUECYQ468gHlj/L9AhUHuqahMjoRsA== Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_01A2_01D3A643.D6A084E0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Just follow back with him too - he's pretty responsive. From: Rob Malena [mailto:robert@transocean.com] Sent: Thursday, February 15, 2018 10:00 AM To: stephen@transocean.com Subject: RE: Trans-Ocean/Liora Manne Stephen, I have not yet heard back from Saurabh regarding making the suggested change of adding indoor/outdoor to our listings. The most efficient way to do it seems to be updating the Item description. I will be submitting an Item Maintenance Template to AMZX, I will be adding Indoor/Outdoor to ASIN name as follows: Liora Manne CA046A71612 Monaco Shell Border Rug, Indoor/Outdoor, 42" x 66", Neutral I will do this for the pillows and the rugs on the list. If you have any suggestions or would prefer a different form, please let me know. Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00 |Port Chester, NY 10573 917.509.7471 ph. 914.949.5694 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Tuesday, February 13, 2018 1:30 PM To: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne The main thing is updating content to include indoor/outdoor - this is urgent and not listed here. From: Rob Malena [mailto:robert@transocean.com] Sent: Monday, February 12, 2018 6:29 PM To: stephen@transocean.com Subject: RE: Trans-Ocean/Liora Manne Stephen, There are 5459 items on the ASIN list Saurabh and we are working from. Some look to be obsolete so they won't require any action. I can begin to check each one for A+ content. Some will have it already, some will not. I can make a list and get it to Ivon for her to begin attaching the A+ content. Most won't have any additional shots. I will make a list of items that do have additional shots available that have not yet been uploaded to the site. ASIN details will need to be addressed on a broader scale and I will look into how that will need to get done. As for pillows, we do not have A+ content for any pillows We do not have any lifestyle shots for pillows. I am scheduled to be on the road on sales calls but will work on this before I leave and will continue on Wednesday. This will likely take a while to get through. If you have any suggestions on speeding up the process, let me know. Thanks, Rob Robert Malena Regional Sales Manager Trans-Ocean Import Co., Inc. 10 Midland Avenue|Ste: M-00 |Port Chester, NY 10573 917.509.7471 ph. 914.949.5694 fax 914.949.5656 cust. serv. Robert@transocean.com www.transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Monday, February 12, 2018 4:27 PM To: Rob Malena > Subject: FW: Trans-Ocean/Liora Manne You got this handled? From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Monday, February 12, 2018 2:12 PM To: stephen@transocean.com Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Hi Stephan - I went through the list and will be working with the team to get these ASINs move the outdoor ASINs over to the outdoor category. Additionally, I went through the listings and found issues that I need your help with resolving. * ASIN Details - We need to work towards making the detail page better. Outdoor ASINs do not call out that they are good to be used outside. I think this is a big miss. * ASIN Images - I see just one image on all ASINs. Would you be able to get more images loaded? We would like to see some lifestyle images added to the products. * A+ Content - Please review the link below. A+ content will help you tell your brand story when someone visits your page. The idea is that when someone comes to your page they do not leave without buying or get as much information as possible about your brand and the product. Please let me know if you have questions. Saurabh. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Thursday, February 8, 2018 12:43 PM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne Saurabh, Attached is a product catalog with notations in column P and Q. Column Q indicates if the item is indoor or outdoor, and column P indicates if the item is a rug, mat or pillow. Hope this information is usable and let us know what else you may need. Thanks, Stephen From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Thursday, February 8, 2018 1:32 PM To: stephen@transocean.com Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne You should be able to do a download from vendor central the list of ASINS. I need your help in filtering out what should be in outdoor and mark if it is a rug or a doormat. I will then have to do the upload on my end to switch them to outdoor. For marketing, I want you to be successful and AMS and deals help getting traction. It would be great if you could send me the plan and then we work towards it. Thank you, Saurabh. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Thursday, February 8, 2018 10:22 AM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne If there is a way to update it on vendor central or as an upload - we are happy to do it. Yes, understood about marketing. I can formalize something if you want like 2-3% of revenue on in network product spent on AMS? Depending on the units available we can look at some daily deals too but it would depend on what we have. From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Thursday, February 8, 2018 1:04 PM To: stephen@transocean.com Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne First step is to clean the catalogue and then we can work on getting product in the network. Returns is a good insurance but I would really need your commitment on AMS and deals to move product. Hopefully we would never have to return product back to you. Saurabh. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Thursday, February 8, 2018 9:39 AM To: Gaur, Saurabh > Cc: 'Rob Malena' > Subject: RE: Trans-Ocean/Liora Manne We do both indoor and outdoor products, we can review the catalog and indicate which ones to change? About 2/3 of our items are outdoor. Also - we happy to work on 'in network' testing with a 6 month return policy if that works. From: Gaur, Saurabh [mailto:saurgaur@amazon.com] Sent: Thursday, February 8, 2018 12:23 PM To: stephen@transocean.com Cc: Rob Malena > Subject: RE: Trans-Ocean/Liora Manne Hi Stephen - Quick question - the product you have in the catalogue with us is all Outdoor or indoor as well? It is all setup in the indoor categories right now and I am trying to understand where it should reside. Thank you, Saurabh. From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Thursday, February 8, 2018 7:51 AM To: Gaur, Saurabh > Cc: Rob Malena > Subject: Trans-Ocean/Liora Manne Saurabh, Thank you so much for the time at Las Vegas Market - so good to see you. I would really welcome some help in getting the program accelerated - especially on the outdoor rugs and pillows. The main things are: * How can we get our items to be eligible for in network placement, right now they are not eligible to be considered. * What can we do to help shore up the lead times on Vendor Central - especially as we have outdoor products staged for the season. * What kind of placement programs would be most effective. * Can we do any private label or direct products with exclusive designs - as this is our core strength. Any help is greatly appreciated - I can send over any information you may need to move along. Thanks, Stephen Stephen Hoberman Vice President - Business Development Trans-Ocean Import Co. (917) 561-7397 stephen@transocean.com ------=_NextPart_000_01A2_01D3A643.D6A084E0 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Just follow back with him too – he’s = pretty responsive.

 

 

From: Rob Malena = [mailto:robert@transocean.com]
Sent: Thursday, February 15, = 2018 10:00 AM
To: stephen@transocean.com
Subject: = RE: Trans-Ocean/Liora Manne

 

Stephen,

 <= /span>

I have not yet = heard back from Saurabh regarding making the suggested change of adding = indoor/outdoor to our listings. The most efficient way to do it seems to = be updating the Item description. I will be submitting an Item = Maintenance Template to AMZX, I will be adding Indoor/Outdoor to ASIN = name as follows:

 <= /span>

Liora Manne = CA046A71612 Monaco Shell Border Rug, Indoor/Outdoor, 42" x = 66", Neutral

 <= /span>

I will do this = for the pillows and the rugs on the list.

 <= /span>

If you have any = suggestions or would prefer a different form, please let me know. =

 <= /span>

 

Robert Malena

Regional Sales Manager
Trans-Ocean Import Co., = Inc.
10 = Midland Avenue|Ste: M-00 |Port Chester, NY 10573
917.509.7471 = ph.

914.949.5694 = fax

914.949.5656 cust. = serv.

Robert@transocean.com

www.transocean.com =

 

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 <= /span>

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Tuesday, February 13, 2018 1:30 PM
To: 'Rob = Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

The main = thing is updating content to include indoor/outdoor – this is = urgent and not listed here.

 

 

From: Rob Malena [mailto:robert@transocean.com] =
Sent: Monday, February 12, 2018 6:29 PM
To: stephen@transocean.com
S= ubject: RE: Trans-Ocean/Liora Manne

 

Stephen,

 <= /span>

There are 5459 = items on the ASIN list Saurabh and we are working from. Some look to be = obsolete so they won’t require any action. =

 <= /span>

I can begin to = check each one for A+ content. Some will have it already, some will not. = I can make a list and get it to Ivon for her to begin attaching the A+ = content.

 <= /span>

Most won’t = have any additional shots. I will make a list of items that do have = additional shots available that have not yet been uploaded to the site. =

 <= /span>

ASIN details will = need to be addressed on a broader scale and I will look into how that = will need to get done.

 <= /span>

As for pillows, = we do not have A+ content for any pillows

We do not have = any lifestyle shots for pillows.

 <= /span>

I am scheduled to = be on the road on sales calls but will work on this before I leave and = will continue on Wednesday. This will likely take a while to get = through.

 <= /span>

If you have any = suggestions on speeding up the process, let me know. =

 <= /span>

Thanks,=

Rob

 <= /span>

 

Robert Malena

Regional Sales Manager
Trans-Ocean Import Co., = Inc.
10 = Midland Avenue|Ste: M-00 |Port Chester, NY 10573
917.509.7471 = ph.

914.949.5694 = fax

914.949.5656 cust. = serv.

Robert@transocean.com

www.transocean.com =

 

Con= fidentiality Notification: If you are not the intended recipient, please = do not disclose, disseminate, copy, distribute or take any action in = reliance on the contents of this electronic transmission.  If you = have received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

 <= /span>

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Monday, February 12, 2018 4:27 PM
To: Rob = Malena <robert@transocean.com>
Subject: FW: Trans-Ocean/Liora Manne

 

You got this = handled?

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com] =
Sent: Monday, February 12, 2018 2:12 PM
To: stephen@transocean.com
C= c: 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Hi Stephan – I went through the list and = will be working with the team to get these ASINs move the outdoor ASINs = over to the outdoor category.  Additionally, I went through the = listings and found issues that I need your help with resolving.  =

 

  • ASIN Details – We = need to work towards making the detail page better.  Outdoor ASINs = do not call out that they are good to be used outside.  I think = this is a big miss.
  • ASIN Images – I = see just one image on all ASINs. Would you be able to get more images = loaded?  We would like to see some lifestyle images added to the = products.
  • A+ Content – = Please review the link below.  A+ content will help you tell your = brand story when someone visits your page.  The idea is that when = someone comes to your page they do not leave without buying or get as = much information as possible about your brand and the = product.

Please let me know if you have = questions.

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 12:43 PM
To: = Gaur, Saurabh <saurgaur@amazon.com>
Cc:= 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Saurabh,

Attached = is a product catalog with notations in column P and Q.

Column Q indicates if the item is indoor or outdoor, = and column P indicates if the item is a rug, mat or = pillow.

Hope this information is = usable and let us know what else you may need.

Thanks,

Stephen

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com] =
Sent: Thursday, February 8, 2018 1:32 PM
To: stephen@transocean.com
C= c: 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

You should be able to do a download from vendor = central the list of ASINS.  I need your help in filtering out what = should be in outdoor and mark if it is a rug or a doormat.  I will = then have to do the upload on my end to switch them to = outdoor.

 

For marketing, I want = you to be successful and AMS and deals help getting traction.  It = would be great if you could send me the plan and then we work towards = it.

 

Thank = you,

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 10:22 AM
To: = Gaur, Saurabh <saurgaur@amazon.com>
Cc:= 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

If there is = a way to update it on vendor central or as an upload – we are = happy to do it.

Yes, understood about = marketing.  I can formalize something if you want like 2-3% of = revenue on in network product spent on AMS? 

 

Depending on = the units available we can look at some daily deals too but it would = depend on what we have. 

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com] =
Sent: Thursday, February 8, 2018 1:04 PM
To: stephen@transocean.com
C= c: 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

First step is to clean the catalogue and then we = can work on getting product in the network. Returns is a good insurance = but I would really need your commitment on AMS and deals to move = product.  Hopefully we would never have to return product back to = you.

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 9:39 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>
Cc:= 'Rob Malena' <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

We do both = indoor and outdoor products, we can review the catalog and indicate = which ones to change?

About 2/3 of = our items are outdoor.

 

Also – = we happy to work on ‘in network’ testing with a 6 month = return policy if that works.

 

 

From: Gaur, Saurabh [mailto:saurgaur@amazon.com] =
Sent: Thursday, February 8, 2018 12:23 PM
To: stephen@transocean.com
C= c: Rob Malena <robert@transocean.com>
Subject: RE: Trans-Ocean/Liora Manne

 

Hi Stephen – Quick question – the = product you have in the catalogue with us is all Outdoor or indoor as = well?  It is all setup in the indoor categories right now and I am = trying to understand where it should reside.

 

Thank = you,

 

Saurabh.

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Thursday, February 8, 2018 7:51 AM
To: Gaur, = Saurabh <saurgaur@amazon.com>
Cc:= Rob Malena <robert@transocean.com>
Subject: Trans-Ocean/Liora Manne

 

Saurabh,

Thank you = so much for the time at Las Vegas Market – so good to see = you.

I would really welcome some help = in getting the program accelerated – especially on the outdoor = rugs and pillows.

 

The main = things are:

  • How can we get our = items to be eligible for in network placement, right now they are not = eligible to be considered.
  • What can we do to help shore up the = lead times on Vendor Central – especially as we have outdoor = products staged for the season.
  • What kind of placement programs would = be most effective.
  • Can we do any private label or direct = products with exclusive designs – as this is our core = strength.

 

Any help is = greatly appreciated – I can send over any information you may need = to move along.

Thanks,

Stephen

 

 

 

Stephen = Hoberman

Vice President – = Business Development

Trans-Ocean = Import Co.

(917) = 561-7397

stephen@transocean.com

 

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