Envelope-to: robert@transocean.com
Delivery-date: Fri, 12 Jan 2018 00:03:22 -0800
Date: Fri, 12 Jan 2018 08:02:29 +0000
From: "Amazon.ca Vendor Central" <vendor-central@amazon.ca>
To: "robert@transocean.com" <robert@transocean.com>
Message-ID: <01000160e9643e58-9452bbb3-a627-48a9-8a29-e45a8125e67c-000000@email.amazonses.com>
Subject: New Cancellation Policy for Purchase Orders
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Bounces-to: 20180112080229f41e49737e384fa99bfb9d30a520p0na-C31WPMJRCE00IY@bounces.amazon.ca
Feedback-ID: 1.us-east-1.+gzE1S+MWTFXXYmwxo7wkk651GMxMPAUFYiyN/09X40=:AmazonSES
 
 Content preview:  Hello, We're contacting you about an improvement to our Canadian
    purchase order cancellation policy. This update aligns CA purchase orders
    with the US cancellation policy, launched last year. Starting on January
   16, 2018, we are simplifying our cancellation policy for both existing and
    new purchase orders. Please take a moment to familiarize yourself with this
    cancellation policy and prepare your operations teams for any updates you
    might need to make in your fulfilment processes. [...] 
 
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Content-Type: text/plain; charset=UTF-8
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Hello,

We're contacting you about an improvement to our Canadian purchase order ca=
ncellation policy. This update aligns CA purchase orders with the US cancel=
lation policy, launched last year.

Starting on January 16, 2018, we are simplifying our cancellation policy fo=
r both existing and new purchase orders. Please take a moment to familiariz=
e yourself with this cancellation policy and prepare your operations teams =
for any updates you might need to make in your fulfilment processes.

We now have two distinct policies: one impacting regular orders (replenishm=
ent, staged, or manually placed orders), and one impacting direct import or=
ders.

Under these policies, Amazon will cancel outstanding orders if products are=
 not received within the specified windows.

For regular orders (replenishment, staged, or manually placed), Amazon will=
 auto-cancel unreceived PO line items without an advanced shipment notifica=
tion (ASN) 7 days after your expected delivery date (EDD), or 30 days after=
 the end of the ship/delivery window, whichever is sooner.

    For accepted line items with a submitted ASN, Amazon will auto-cancel u=
nreceived items 30 days after the end of the ship/delivery window. Please t=
ake this into account when planning order fulfilment as you will need to fa=
ctor transit and receive time into your fulfilment if you are near the 30 d=
ay post-ship/delivery window deadline.
    This means that backordered line items will auto-cancel if not received=
 into our network 30 days after the end of the ship/delivery window on the =
purchase order. Any late backordered items will be subject to the PO On-Tim=
e Accuracy chargeback.
    For items you've already placed on backorder, those may be cancelled un=
der the new policy.=20

For direct import orders, accepted line items without an ASN will auto-canc=
el 45 days after the end of the ship/delivery window on the purchase order =
if not received.

    Accepted direct import items (including backorders) with an ASN will au=
to-cancel if not received into our network 120 days after the ship/delivery=
 window on the purchase order, the longest amount of time these orders will=
 remain open.=20

The above cancellation policy applies to all purchase orders received after=
 January 16, 2018. Any late or unreceived items that our system has auto-ca=
ncelled will be assessed for the PO On-Time Accuracy chargeback.

For purchase orders received before January 16, 2018, there will be a grace=
 window for cancelled items before receiving a PO On-Time Accuracy chargeba=
ck. Note that this grace period will not impact any PO On-Time Accuracy cha=
rgebacks you might have received before January 16, 2018.

You will find details of your ship/delivery window in your Amazon purchase =
order. To alert you of all purchase orders that need to be fulfilled before=
 the cancellation date, see Update past due PO items under Action Items on =
your Vendor Central home page.

Please continue to fulfil these orders within your ship/delivery window or =
before the cancellation policy dates where possible. If you receive a cance=
llation notice and can reallocate that inventory to future orders, this is =
preferable than filling cancelled orders.

Thank you for your careful review and support,

Amazon Vendor Central

Please note: this email was sent from a notification-only address that cann=
ot accept incoming email. If you have any questions, sign in to Vendor Cent=
ral at https://vendorcentral.amazon.ca and click Contact Us.

=C2=A92018 Amazon.com, Inc. or its affiliates. All Rights Reserved. Vendor =
Central is a trademark of Amazon.com, Inc. or its affiliates. Amazon.com, I=
nc., 410 Terry Ave N., Seattle, WA 98109-5210.

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Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<img src=3D"https://www.amazon.ca/gp/r.html?C=3DKMF85OP96Y2O&K=3D1OXER6Q24Q=
UDW&M=3Durn:rtfm:msg:2018011208010629134f606fe04462891d7b8c350cbd9e&R=3D11Y=
KMGDOGZRJP&T=3DO&U=3Dhttps%3A%2F%2Fimages-na.ssl-images-amazon.com%2Fimages=
%2FG%2F01%2Fnav%2Ftransp.gif&H=3DH4AMAZSOJ81L3VYCAAFNBH2CAU0A&ref_=3Dpe_305=
30_268335180" />
<img src=3D"https://images-na.ssl-images-amazon.com/images/G/01/advantage/v=
endor-central/site-logo._V46786073_.gif"><br/><br/><a name=3D"1"></a><p>Hel=
lo,</p><p>We're contacting you about an improvement to our Canadian purchas=
e order cancellation policy. This update aligns CA purchase orders with the=
 US cancellation policy, launched last year. <br></p><p>Starting on January=
 16, 2018, we are simplifying our cancellation policy for both existing and=
 new purchase orders. Please take a moment to familiarize yourself with thi=
s cancellation policy and prepare your operations teams for any updates you=
 might need to make in your fulfilment processes.</p><p>We now have two dis=
tinct policies: one impacting <b>regular orders</b> (replenishment, staged,=
 or manually placed orders), and one impacting <b>direct import orders</b>.=
 <br></p><p>Under these policies, Amazon will cancel outstanding orders if =
products are not received within the specified windows.</p><p>For <strong>r=
egular orders </strong>(replenishment, staged, or manually placed), Amazon =
will auto-cancel unreceived PO line items without an advanced shipment noti=
fication (ASN) <b>7 days</b> after your expected delivery date (EDD), or 30=
 days after the end of the ship/delivery window, whichever is sooner.</p><u=
l><li>For accepted line items with a submitted ASN, Amazon will auto-cancel=
 unreceived items <b>30 days </b>after the end of the ship/delivery window.=
 Please take this into account when planning order fulfilment as you will n=
eed to factor transit and receive time into your fulfilment if you are near=
 the 30 day post-ship/delivery window deadline.</li><li>This means that bac=
kordered line items will auto-cancel if not received into our network 30 da=
ys after the end of the ship/delivery window on the purchase order. Any lat=
e backordered items will be subject to the PO On-Time Accuracy chargeback.<=
/li><li>For items you've already placed on backorder, those may be cancelle=
d under the new policy. <br></li></ul><p>For <strong>direct import orders</=
strong>, accepted line items without an ASN will auto-cancel <b>45 days</b>=
 after the end of the ship/delivery window on the purchase order if not rec=
eived.</p><ul><li>Accepted direct import items (including backorders) with =
an ASN will auto-cancel if not received into our network 120 days after the=
 ship/delivery window on the purchase order, the longest amount of time the=
se orders will remain open. <br></li></ul><p>The above cancellation policy =
applies to all purchase orders received after January 16, 2018. Any late or=
 unreceived items that our system has auto-cancelled will be assessed for t=
he PO On-Time Accuracy chargeback.</p><p>For purchase orders received befor=
e January 16, 2018, there will be a grace window for cancelled items before=
 receiving a PO On-Time Accuracy chargeback. Note that this grace period wi=
ll not impact any PO On-Time Accuracy chargebacks you might have received b=
efore January 16, 2018.</p><p>You will find details of your ship/delivery w=
indow in your Amazon purchase order. To alert you of all purchase orders th=
at need to be fulfilled before the cancellation date, see <strong>Update pa=
st due PO items</strong> under <strong>Action Items</strong> on your Vendor=
 Central home page.</p><p>Please continue to fulfil these orders within you=
r ship/delivery window or before the cancellation policy dates where possib=
le. If you receive a cancellation notice and can reallocate that inventory =
to future orders, this is preferable than filling cancelled orders.</p><p>T=
hank you for your careful review and support,</p><p>Amazon Vendor Central</=
p><br/><br/><i><font size=3D"1" face=3D"Verdana, Arial, Helvetica, sans-ser=
if">

Please note: this email was sent from a
notification-only address that cannot accept incoming email. If
you have any questions, sign in to Vendor Central at https://vendorcentral.=
amazon.ca
and click Contact Us.=20

<br><br>=C2=A92018 Amazon.com, Inc. or its
affiliates. All Rights Reserved. Vendor Central is a trademark of Amazon.co=
m,
Inc. or its affiliates. Amazon.com, Inc., 410 Terry Ave N., Seattle, WA
98109-5210.

</font></i>
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