Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id kHOENhB0VlpDMgAAInt2oQ ; Wed, 10 Jan 2018 12:14:08 -0800 Return-path: Envelope-to: charley@transocean.com, robert@transocean.com Delivery-date: Wed, 10 Jan 2018 12:14:08 -0800 Received: from mobile-166-173-250-243.mycingular.net ([166.173.250.243]:54838 helo=[10.179.111.235]) by vps.transocean.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1eZMlE-0003Qw-7s; Wed, 10 Jan 2018 12:14:08 -0800 Content-Type: multipart/alternative; boundary=Apple-Mail-61FFBE5C-8385-4327-A7CB-21A2AB051103 Mime-Version: 1.0 (1.0) Subject: Re: Lead Time From: Stephen Hoberman X-Mailer: iPhone Mail (15C153) In-Reply-To: Date: Wed, 10 Jan 2018 15:14:07 -0500 Cc: Charley Peck , Rob Malena Content-Transfer-Encoding: 7bit Message-Id: <44CC6CB8-72D5-47E8-B27C-44BB8DA8A9A9@transocean.com> References: <006b01d38a4d$e3c8f830$ab5ae890$@transocean.com> To: "Kutz, Christina" --Apple-Mail-61FFBE5C-8385-4327-A7CB-21A2AB051103 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thanks for the help. =20 > On Jan 10, 2018, at 3:07 PM, Kutz, Christina wrote: >=20 > Hi Stephen, > =20 > The manual lead time adjustment (5-7 days) due to weather is still on you= r account. I=E2=80=99ve asked the Amazon associated who implemented it to gi= ve me an estimate on when it will be removed. I will let you know as soon as= I hear from them. > =20 > Thanks! > =20 > From: stephen@transocean.com [mailto:stephen@transocean.com]=20 > Sent: Wednesday, January 10, 2018 12:02 PM > To: Kutz, Christina > Cc: Charley Peck ; Rob Malena > Subject: RE: Lead Time > =20 > Hi Christina, > Please let me know what we can do to get these switched back or have the d= elivery time reduced =E2=80=93 it seems to be a glitch at this point since t= he DIGA warehouse shows 5-7 days as the initial setting. Please =E2=80=93 I= am not sure what to do other than keep requesting =E2=80=93 we are performi= ng well operationally but our momentum is waning from this lead time issue. > Thank you, > Stephen > =20 > =20 > From: stephen@transocean.com [mailto:stephen@transocean.com]=20 > Sent: Monday, January 8, 2018 4:35 PM > To: 'Kutz, Christina' > Cc: Charley Peck (charley@transocean.com) ; Rob Ma= lena (robert@transocean.com) > Subject: RE: Lead Time > =20 > Hi Christina, > Just wanted to see if there is anything at all you can do to get our lead t= imes reduced back to normal levels. Our momentum is taking a hit right as w= e started getting some great new items loaded. We are still exceeding metri= cs and have been for over the 2 week threshold. Any help at all would reall= y be appreciated. > Thanks, > Stephen > =20 > =20 > From: stephen@transocean.com [mailto:stephen@transocean.com]=20 > Sent: Friday, January 5, 2018 1:38 PM > To: 'Kutz, Christina' > Cc: Charley Peck (charley@transocean.com) ; Rob Ma= lena (robert@transocean.com) > Subject: Lead Time > =20 > Christina, > Thank you for the call =E2=80=93 just wanted to outline for the rest of th= e team here. > =20 > - Metrics are improving but lead times were automatically adjuste= d by Amazon to accommodate weather for all drop ship vendors based on the Ea= st Coast. Lead time should be revised back soon =E2=80=93 hopefully Monday.= > - If we can keep up the performance we should be able qualify for= further reduced lead times within next two weeks. > - Regarding =E2=80=98in network items,=E2=80=99 rugs are not elig= ible for in-network anymore but we can review the mat business and see if th= at can drive some volume. > o We=E2=80=99ll set up all available items and send a batch to you to re= view and we can discuss freight allowances to bring in network. The timelin= e for this is by the end of the month. > =20 > Thank you again =E2=80=93 happy new year and keep me posted if you end up c= oming to Las Vegas! > Stephen > =20 > =20 > Stephen Hoberman > Vice President =E2=80=93 Business Development > Trans-Ocean Import Co. > (917) 561-7397 > stephen@transocean.com > =20 --Apple-Mail-61FFBE5C-8385-4327-A7CB-21A2AB051103 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
Thanks for the help.  =

On Jan 10, 2018, at 3:07 PM, Kutz, Christina <kutz@amazon.com> wrote:

=

Hi Stephen, =

 

The manual lead time ad= justment (5-7 days)  due to weather is still on your account. I=E2=80=99= ve asked the Amazon associated who implemented it to give me an estimate on w= hen it will be removed. I will let you know as soon as I hear from them.

 

Thanks!

 

From: stephen@transocean.com [mail= to:stephen@transocean.com]
Sent: Wednesday, January 10, 2018 12:02 PM
To: Kutz, Christina <kutz@amazo= n.com>
Cc: Charley Peck <charle= y@transocean.com>; Rob Malena <robert@transocean.com>
Subject: RE: Lead Time

 

Hi Christina,

Please let me know what we can do to get these switch= ed back or have the delivery time reduced =E2=80=93 it seems to be a glitch a= t this point since the DIGA warehouse shows 5-7 days as the initial setting.=   Please =E2=80=93 I am not sure what to do other than keep requesting =E2=80=93 we are performing well operationally but our= momentum is waning from this lead time issue.

Thank you,

Stephen

 

 

From: stephen@transocean.com [mail= to:stephen@transocean.com]
Sent: Monday, January 8, 2018 4:35 PM
To: 'Kutz, Christina' <kutz@ama= zon.com>
Cc: Charley Peck (charley@t= ransocean.com) <charley@tra= nsocean.com>; Rob Malena (ro= bert@transocean.com) <robert= @transocean.com>
Subject: RE: Lead Time

 

Hi Christina,

Just wanted to see if there is anything at all you ca= n do to get our lead times reduced back to normal levels.  Our momentum= is taking a hit right as we started getting some great new items loaded.&nb= sp; We are still exceeding metrics and have been for over the 2 week threshold.  Any help at all would really be a= ppreciated.

Thanks,

Stephen

 

 

From: stephen@transocean.com [mail= to:stephen@transocean.com]
Sent: Friday, January 5, 2018 1:38 PM
To: 'Kutz, Christina' <kutz@ama= zon.com>
Cc: Charley Peck (charley@t= ransocean.com) <charley@tra= nsocean.com>; Rob Malena (ro= bert@transocean.com) <robert= @transocean.com>
Subject: Lead Time

 

Christina,

Thank you for the call =E2=80=93 just wanted to outli= ne for the rest of the team here.

 

-      &nb= sp;   Metrics are improving but lead times were automa= tically adjusted by Amazon to accommodate weather for all drop ship vendors b= ased on the East Coast.  Lead time should be revised back soon =E2=80=93= hopefully Monday.

-      &nb= sp;   If we can keep up the performance we should be a= ble qualify for further reduced lead times within next two weeks.=

-      &nb= sp;   Regarding =E2=80=98in network items,=E2=80=99 ru= gs are not eligible for in-network anymore but we can review the mat busines= s and see if that can drive some volume.

o   We=E2=80=99ll set up all available items a= nd send a batch to you to review and we can discuss freight allowances to br= ing in network.  The timeline for this is by the end of the month.=

 

Thank you again =E2=80=93 happy new year and keep me p= osted if you end up coming to Las Vegas!

Stephen

 

 

Stephen Hoberman

Vice President =E2=80=93 Business Development

Trans-Ocean Import Co.

(917) 561-7397

stephen@tra= nsocean.com

 

= --Apple-Mail-61FFBE5C-8385-4327-A7CB-21A2AB051103--