Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id wM78AEBxVlrCLAAAInt2oQ ; Wed, 10 Jan 2018 12:02:08 -0800 Return-path: Envelope-to: charley@transocean.com, robert@transocean.com Delivery-date: Wed, 10 Jan 2018 12:02:08 -0800 Received: from [8.39.8.6] (port=17160 helo=DESKTOPU31PO58) by vps.transocean.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1eZMZb-00036T-MS; Wed, 10 Jan 2018 12:02:07 -0800 From: To: "'Kutz, Christina'" Cc: "Charley Peck" , "Rob Malena" References: In-Reply-To: Subject: RE: Lead Time Date: Wed, 10 Jan 2018 15:02:04 -0500 Message-ID: <006b01d38a4d$e3c8f830$ab5ae890$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_006C_01D38A23.FAF44FC0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQK3Z4HDE6xZ/LB22JwpAODPKHc++6GlzCBQ Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_006C_01D38A23.FAF44FC0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Hi Christina, Please let me know what we can do to get these switched back or have the delivery time reduced - it seems to be a glitch at this point since the DIGA warehouse shows 5-7 days as the initial setting. Please - I am not sure what to do other than keep requesting - we are performing well operationally but our momentum is waning from this lead time issue. Thank you, Stephen From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Monday, January 8, 2018 4:35 PM To: 'Kutz, Christina' Cc: Charley Peck (charley@transocean.com) ; Rob Malena (robert@transocean.com) Subject: RE: Lead Time Hi Christina, Just wanted to see if there is anything at all you can do to get our lead times reduced back to normal levels. Our momentum is taking a hit right as we started getting some great new items loaded. We are still exceeding metrics and have been for over the 2 week threshold. Any help at all would really be appreciated. Thanks, Stephen From: stephen@transocean.com [mailto:stephen@transocean.com] Sent: Friday, January 5, 2018 1:38 PM To: 'Kutz, Christina' > Cc: Charley Peck (charley@transocean.com ) >; Rob Malena (robert@transocean.com ) > Subject: Lead Time Christina, Thank you for the call - just wanted to outline for the rest of the team here. * Metrics are improving but lead times were automatically adjusted by Amazon to accommodate weather for all drop ship vendors based on the East Coast. Lead time should be revised back soon - hopefully Monday. * If we can keep up the performance we should be able qualify for further reduced lead times within next two weeks. * Regarding 'in network items,' rugs are not eligible for in-network anymore but we can review the mat business and see if that can drive some volume. * We'll set up all available items and send a batch to you to review and we can discuss freight allowances to bring in network. The timeline for this is by the end of the month. Thank you again - happy new year and keep me posted if you end up coming to Las Vegas! Stephen Stephen Hoberman Vice President - Business Development Trans-Ocean Import Co. (917) 561-7397 stephen@transocean.com ------=_NextPart_000_006C_01D38A23.FAF44FC0 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Hi Christina,

Please let me know what we can do to get these = switched back or have the delivery time reduced – it seems to be a = glitch at this point since the DIGA warehouse shows 5-7 days as the = initial setting.  Please – I am not sure what to do other = than keep requesting – we are performing well operationally but = our momentum is waning from this lead time issue.

Thank you,

Stephen

 

 

From: stephen@transocean.com = [mailto:stephen@transocean.com]
Sent: Monday, January 8, 2018 = 4:35 PM
To: 'Kutz, Christina' = <kutz@amazon.com>
Cc: Charley Peck = (charley@transocean.com) <charley@transocean.com>; Rob Malena = (robert@transocean.com) <robert@transocean.com>
Subject: = RE: Lead Time

 

Hi = Christina,

Just wanted to see if = there is anything at all you can do to get our lead times reduced back = to normal levels.  Our momentum is taking a hit right as we started = getting some great new items loaded.  We are still exceeding = metrics and have been for over the 2 week threshold.  Any help at = all would really be appreciated.

Thanks,

Stephen

 

 

From: stephen@transocean.com [mailto:stephen@transocean.com]=
Sent: Friday, January 5, 2018 1:38 PM
To: 'Kutz, = Christina' <kutz@amazon.com>
Cc: = Charley Peck (charley@transocean.com) = <charley@transocean.com>; = Rob Malena (robert@transocean.com) <robert@transocean.com>
Subject: Lead Time

 

Christina,

Thank = you for the call – just wanted to outline for the rest of the team = here.

 

  • Metrics are improving but lead times = were automatically adjusted by Amazon to accommodate weather for all = drop ship vendors based on the East Coast.  Lead time should be = revised back soon – hopefully Monday.
  • If we can keep up = the performance we should be able qualify for further reduced lead times = within next two weeks.
  • Regarding ‘in network = items,’ rugs are not eligible for in-network anymore but we can = review the mat business and see if that can drive some volume. =
    • We’ll set up = all available items and send a batch to you to review and we can discuss = freight allowances to bring in network.  The timeline for this is = by the end of the month.

 

Thank you = again – happy new year and keep me posted if you end up coming to = Las Vegas!

Stephen

 

 

Stephen = Hoberman

Vice President – = Business Development

Trans-Ocean = Import Co.

(917) = 561-7397

stephen@transocean.com

 

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