Envelope-to: robert@transocean.com
Delivery-date: Fri, 08 Dec 2017 12:12:35 -0800
Date: Fri, 8 Dec 2017 20:11:44 +0000
From: "no-reply@amazon.com" <no-reply@amazon.com>
To: "robert@transocean.com" <robert@transocean.com>
Message-ID: <0100016037c150c7-87dcbab8-2e6d-4608-9d48-f7071ccda674-000000@email.amazonses.com>
Subject: RE:[CASE 4718932951] Item Detail Page or Buy Button: Prime Not
 Reflected on Deatil Page
MIME-Version: 1.0
Content-Type: multipart/mixed; 
	boundary="----=_Part_96025062_195930924.1512763904085"
Bounces-to: 20171208201144d8c28b23e1034f5e81ddb5fd5d50p0na@bounces.amazon.com
Feedback-ID: 1.us-east-1.ZHcGJK6s+x+i9lRHKog4RW3tECwWIf1xzTYCZyUaiec=:AmazonSES
 
 Content preview:  Greetings Rob! Thank you for contacting Amazon Vendor Support.
    Hope you are doing great today! I understand your concern regarding the visibility
    of "prime logo" on the detail page. [...] 
 
 Content analysis details:   (-108.8 points, 3.0 required)
 
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                             See
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                             [URIs: amazonses.com]
 -100 USER_IN_WHITELIST      From: address is in the user's white-list
 -7.5 USER_IN_DEF_SPF_WL     From: address is in the default SPF white-list
 -0.0 SPF_PASS               SPF: sender matches SPF record
  0.7 MIME_HTML_ONLY         BODY: Message only has text/html MIME parts
  0.0 HTML_MESSAGE           BODY: HTML included in message
 -1.9 BAYES_00               BODY: Bayes spam probability is 0 to 1%
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             <br>Greetings Rob!<br><br>Thank you for contacting Amazon Vend=
or Support. Hope you are doing great today!<br><br>I understand your concer=
n regarding the visibility of "prime logo" on the detail page.<br><br>Pleas=
e be assured that your items are already in prime and the prime logo is vis=
ible on the detail page (screenshot attached).<br><br>I see that the prime =
logo is not available on the buy button page. Kindly note that this logo ca=
nnot be included on the detail page manually and the visibility of the logo=
 is an automated process.<br><br>Also, I would like to inform that our syst=
em automatically chooses how and where to display the prime logo for any pr=
oduct. <br><br>I regret to inform that there is no way to update the prime =
logo on the buy button page for any product.<br><br>I am sorry because I kn=
ow this is not the answer you were looking for however please know that alt=
hough we at Amazon believe in providing our best support to our vendors and=
 love to meet all their expectations wholeheartedly, at times we do come ac=
ross situations where we are forced to express our inability to consider th=
eir request and meet their requirements.<br><br>We appreciate your understa=
nding in this regards.<br><br>Thank you for being an Amazon Vendor!<br><br>=
Please let us know how we did.<br><br>Were you satisfied with the support p=
rovided?<br><br>
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             <nobr><a href=3D"https://www.amazon.com/gp/r.html?C=3DZ8KB6HWU=
SXQA&M=3Durn:correios:msg:20171208201144d8c28b23e1034f5e81ddb5fd5d50p0na&R=
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ARH%26k%3Dhy%26ref_%3Dpe_2422930_159151540&A=3DO0JCASWCUYHXTK9ZZPAL6KV16YUA=
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"https://vendorcentral.amazon.com/gp/vendor/hmd/caselog/hmd-yes?caseId=3D47=
18932951&pollId=3DA3CM02Q22DFARH&k=3Dhy">Yes</a></nobr>
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             <nobr><a href=3D"https://www.amazon.com/gp/r.html?C=3DZ8KB6HWU=
SXQA&M=3Durn:correios:msg:20171208201144d8c28b23e1034f5e81ddb5fd5d50p0na&R=
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https://vendorcentral.amazon.com/gp/vendor/hmd/caselog/hmd-no?caseId=3D4718=
932951&pollId=3DA3CM02Q22DFARH&k=3Dhn">No</a></nobr>
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