Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id CEGqNNdgg1qWHgAAInt2oQ ; Tue, 13 Feb 2018 14:04:07 -0800 Return-path: Envelope-to: overstock@transocean.com Delivery-date: Tue, 13 Feb 2018 14:04:07 -0800 Received: from mailgwva03.rightnowtech.com ([129.152.44.123]:50287) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1eligI-00024N-4l for overstock@transocean.com; Tue, 13 Feb 2018 14:04:07 -0800 Received: from [10.84.0.64] ([10.84.0.64:64702] helo=access-va.rightnowtech.com) by rntva125.rnmk.com (envelope-from ) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTP id 17/AA-20407-CA0638A5; Tue, 13 Feb 2018 17:03:24 -0500 Received: from webva01.int.rightnowtech.com (localhost [127.0.0.1]) by access-va.rightnowtech.com ("Mail Server") with SMTP id BEFA23A041 for ; Tue, 13 Feb 2018 17:03:24 -0500 (EST) Content-Type: Multipart/Alternative; boundary="------------Boundary-00=_OXZ3VA40000000000000" From: "partnercaresupport@overstock.com" Reply-To: "partnercaresupport@overstock.com" To: overstock@transocean.com Date: Tue, 13 Feb 2018 15:03:24 -0700 (MST) Subject: New PCA: TRANS OCEAN [Incident: 180213-009937] MIME-Version: 1.0 Message-Id: X-Spam-Status: No, score=-1.9 X-Spam-Score: -18 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days. [...] Content analysis details: (-1.9 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 SPF_PASS SPF: sender matches SPF record -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message X-Spam-Flag: NO --------------Boundary-00=_OXZ3VA40000000000000 Content-Type: Text/Plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it wit= hin the next 7 days. Thank you for allowing us to be of service to you. To access your question from our support site, click https://overstock-su= ppliers.custhelp.com/app/account/questions/detail/i_id/40508876/track/BvM= 8KwpmDv8Y~UqJGl0a~yh8vgwq6S75Mv9a~zj~PP_T/ --------------------------------------------------------------- Subject --------------------------------------------------------------- New PCA: TRANS OCEAN Discussion Thread --------------------------------------------------------------- Response By Email (Andrea R.) (02/13/2018 03:03 PM) =20 =20 Hi TRANS OCEAN =20 I wanted to reach out today to let you know we are restructuring our Part= ner Care Services. With this restructure you will have a new PCA to handl= e all of your questions and concerns moving forward. Your account will no= w fall under the Partner Care Support Team. Our team consists of 15 PCA=92= s that will be here to help you with any questions. Below is our contact= information as well: =20 New PCA: Partner Care Support E-mail: partnercaresupport@Overstock.com Phone: 866-418-0708 =20 The Partner Care Support Team draws its members from all lines of our bus= iness including Customer Service and Specialty teams. This means we have = wealth of knowledge at our disposal. =20 Sincerely, =20 Andrea Rigby Partner Care Support partnercaresupport@overstock.com mailto:partnercaresupport@overstock.com = =20 (https://overstock-suppliers.custhelp.com/ci/inlineImage/get/8292853/c79e= db716adb70dd58daae8caceb34d3)/track/BvM8KwpmDv8Y~UqJGl0a~yh8vgwq6S75Mv9a~= zj~PP_T **To help avoid a $20 Short Ship fee, make sure you are allocating invent= ory, keeping a 20% inventory Buffer, and updating inventory daily. Please= see Help Center Article 6383 for more tips on managing your inventory** =20 =20 Question Reference # 180213-009937 Date Created: 02/13/2018 03:03 PM Date Last Updated: 02/13/2018 03:03 PM Status: Solved [---001:001789:35058---] --------------Boundary-00=_OXZ3VA40000000000000 Content-Type: Text/Html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable =20

3D"Image"


Andrea R.(02/13/2018 03:03 PM)<= /span>
 
Hi TRANS OCEAN
 
I wanted to reach out tod= ay to let you know we are restructuring our Partner Care Services. With t= his restructure you will have a new PCA to handle all of your questions a= nd concerns moving forward. Your account will now fall under the Partner = Care Support Team. Our team consists of 15 PCA=92s that will be here to h= elp you with any questions.  Below is our contact information as wel= l:
 
New PCA: Partner Care Sup= port
Phone:  866-418-0708=
 
The Partner Care Support = Team draws its members from all lines of our business including Customer = Service and Specialty teams. This means we have wealth of knowledge at ou= r disposal.
 
Sincerely,
 
Andrea Rigby<= /span>
Partner Care = Support
**To help avoid a $20 Short Ship fee, make sure you are allocating in= ventory, keeping a 20% inventory Buffer, and updating inventory daily. Pl= ease see Help Center Article 6383 for more tips on managing your inventor= y**
 
 

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CONFIDENTIALITY NOTICE:= This message is intended only for the use and review of the individual o= r entity to which it is addressed and may contain information that is pri= vileged and confidential. If the reader of this message is not the intend= ed recipient, or the employee or agent responsible for delivering the mes= sage solely to the intended recipient, you are hereby notified that any d= issemination, distribution or copying of this communication is strictly p= rohibited. If you have received this communication in error, please notif= y sender immediately by telephone or return email. Thank you.
3D""
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