Return-Path: Received: from vps.transocean.com by vps.transocean.com (Dovecot) with LMTP id Kb/3EWtwE1kiOwAAInt2oQ ; Wed, 10 May 2017 12:56:27 -0700 Return-path: Envelope-to: overstock@transocean.com Delivery-date: Wed, 10 May 2017 12:56:27 -0700 Received: from mail-bn3nam01on0132.outbound.protection.outlook.com ([104.47.33.132]:6801 helo=NAM01-BN3-obe.outbound.protection.outlook.com) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-SHA384:256) (Exim 4.88) (envelope-from ) id 1d8Xic-00042U-Lh for overstock@transocean.com; Wed, 10 May 2017 12:56:27 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=overstk.onmicrosoft.com; s=selector1-overstock-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version; bh=JglPcjOpcM+1i7wP7QbnoGcI/m20kbzuvqfAlBTyMxQ=; b=jpTWUvIzKpe38PLV3EXsy++Uh7YdeIJ/iLMIKl0hfJPtxqn9ItL5dZAving79G/nfRVGfVk/TC+JhxY13gYZSxsO43zk36imSpnT24LpYe5NQHLdLS8J5wxIpwUsG6R2wy/xnQ5aKGkjwceOL+fcnkNyzzxnT12/Udrb0ikrM6Y= Received: from BLUPR08MB1714.namprd08.prod.outlook.com (10.162.225.152) by BLUPR08MB1715.namprd08.prod.outlook.com (10.162.225.153) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256_P256) id 15.1.1084.16; Wed, 10 May 2017 19:55:33 +0000 Received: from BLUPR08MB1714.namprd08.prod.outlook.com ([10.162.225.152]) by BLUPR08MB1714.namprd08.prod.outlook.com ([10.162.225.152]) with mapi id 15.01.1084.015; Wed, 10 May 2017 19:55:33 +0000 From: Sarah Kuntz To: "overstock@transocean.com" Subject: Overstock Customer Q&A Thread-Topic: Overstock Customer Q&A Thread-Index: AdLJx2C03YRrtxYUR9WqsXO2JivzCA== Date: Wed, 10 May 2017 19:55:32 +0000 Message-ID: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: authentication-results: transocean.com; dkim=none (message not signed) header.d=none;transocean.com; dmarc=none action=none header.from=overstock.com; x-originating-ip: [65.116.116.6] x-ms-publictraffictype: Email x-microsoft-exchange-diagnostics: 1;BLUPR08MB1715;7:PDLdrvYZW/Oqla6rvIXRm82ryV+MX8afo/5R7FYhRoDQeDnSN6x3K6ZNGwi0n4aW8lp+fRsxmJ7+1x28/tCum4YYwoQq7wJhvb+I/+6XD8D0yweMKpBSIW1iqR+EF+PgTGvSMH8HZxBEx3qoPQN22fuYxou3tCKwEEgJb+YrFyXY+qYisA8q659xxBTMZkkJhFqcHuVSHedF61MgLN5BPIqzjTa6unCWyrg/tgCGxD+sf1Fqr9+C2w1IuDzR5NqdShVJZXD7AAhZWDVOpl+fRPzJi7sv6Z7a/rUjW1fFqNf9Z2ex88LKc0YnUIduqES604ddioxBtKKFmd2Pz2ch1w==;20:YqY4sm/9XS+lumb30NjnIxrNsIrYaNy4n5iT5s+LVzt/W/hU4kupUMd+mSAw6peBnp4/UOmFfxazQ/2BkqjuwmVjVZN4tasDxqo0sXxKktmabaXwqGa24B1nebKBLMd9douUah7C6KzoL7ag3GS0Oy5Eoj9tIzSjm4/AF0sBvVc= x-ms-office365-filtering-correlation-id: 2db10998-3f00-4680-e31e-08d497de84ae x-microsoft-antispam: UriScan:;BCL:0;PCL:0;RULEID:(22001)(2017030254075)(201703131423075)(201703031133081)(201702281549075);SRVR:BLUPR08MB1715; x-microsoft-antispam-prvs: x-exchange-antispam-report-test: UriScan:(21748063052155)(19292721700167); x-exchange-antispam-report-cfa-test: BCL:0;PCL:0;RULEID:(102415395)(6040450)(601004)(2401047)(5005006)(8121501046)(93006095)(93001095)(10201501046)(3002001)(6041248)(20161123560025)(20161123564025)(20161123558100)(20161123562025)(201703131423075)(201702281528075)(201703061421075)(201703061406153)(20161123555025)(6072148);SRVR:BLUPR08MB1715;BCL:0;PCL:0;RULEID:;SRVR:BLUPR08MB1715; x-forefront-prvs: 03030B9493 x-forefront-antispam-report: SFV:NSPM;SFS:(10019020)(39410400002)(39450400003)(39400400002)(39830400002)(2501003)(106356001)(5630700001)(7736002)(86362001)(122556002)(74316002)(25786009)(2351001)(2900100001)(478600001)(5660300001)(54356999)(66066001)(5640700003)(77096006)(6506006)(3660700001)(50986999)(33656002)(733005)(3280700002)(553524004)(55016002)(6116002)(102836003)(790700001)(7696004)(6916009)(9326002)(3846002)(8936002)(81166006)(1730700003)(8676002)(110136004)(236005)(9686003)(6436002)(53936002)(38730400002)(6306002)(189998001)(54896002)(2906002)(99936001)(99286003)(54556002);DIR:OUT;SFP:1102;SCL:1;SRVR:BLUPR08MB1715;H:BLUPR08MB1714.namprd08.prod.outlook.com;FPR:;SPF:None;MLV:ovrnspm;PTR:InfoNoRecords;LANG:en; spamdiagnosticoutput: 1:99 spamdiagnosticmetadata: NSPM Content-Type: multipart/related; boundary="_004_BLUPR08MB171435904BC79DA731334D57D6EC0BLUPR08MB1714namp_"; type="multipart/alternative" MIME-Version: 1.0 X-OriginatorOrg: overstock.com X-MS-Exchange-CrossTenant-originalarrivaltime: 10 May 2017 19:55:32.8169 (UTC) X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 101b553b-de96-42cd-bd27-1ccdc1b60a69 X-MS-Exchange-Transport-CrossTenantHeadersStamped: BLUPR08MB1715 X-Spam-Status: No, score=-1.9 X-Spam-Score: -18 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello, Could you please help in answering the below customer question(s) that we have been unable to answer? Question ID [...] Content analysis details: (-1.9 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3) [104.47.33.132 listed in wl.mailspike.net] 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: overstk.onmicrosoft.com] -0.0 SPF_HELO_PASS SPF: HELO matches SPF record -0.0 SPF_PASS SPF: sender matches SPF record -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders X-Spam-Flag: NO --_004_BLUPR08MB171435904BC79DA731334D57D6EC0BLUPR08MB1714namp_ Content-Type: multipart/alternative; boundary="_000_BLUPR08MB171435904BC79DA731334D57D6EC0BLUPR08MB1714namp_" --_000_BLUPR08MB171435904BC79DA731334D57D6EC0BLUPR08MB1714namp_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hello, Could you please help in answering the below customer question(s) that we h= ave been unable to answer? Question ID OSTK SKU Product Name Model Number Question Date Question Answer 3538260 18325618 Ocean Jewels Indoor/Outdoor Pillow (12 x 20) OVS1SA913 5/4/2017 11:10 What is the size? It looks square on the picture, but specs say that "size"= is 20*20 and "dimensions" are 12*20... I am confused. Also, please remember that you can download a report of your unanswered que= stions daily using Partner/supplier Oasis. Once you have completed the unan= swered questions they can be returned to Modteam@overstock.com and we can update the website for you. If you need assist= ance in accessing your unanswered questions, please reach out to your PCA. Your assistance is greatly appreciated. Thank you! Sarah Kuntz Content Moderator siglogo081015.png --_000_BLUPR08MB171435904BC79DA731334D57D6EC0BLUPR08MB1714namp_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Hello,

 

Could you please help in answering the below customer ques= tion(s) that we have been unable to answer?

 

Question ID

OSTK SKU

Product Name

Model Number

Question Date

Question

Answer

3538260

18325618

Ocean Jewels Indoor/Outdoor Pillow (12 x 20)

OVS1SA913

5/4/2017 11:10

What is the size? It looks square on the picture, but specs= say that "size" is 20*20 and "dimensions" are 12*20...= I am confused.

 

 

 

 

Also, please remember that you can download a report of yo= ur unanswered questions daily using Partner/supplier Oasis. Once you have c= ompleted the unanswered questions they can be returned to Modteam@overstock.com and we c= an update the website for you. If you need assistance in accessing your una= nswered questions, please reach out to your PCA.

 

Your assistance is greatly appreciated.<= /p>

 

Thank you!

 

 

 

 

Sarah Kuntz

Content Moderator

 

3D"siglogo0=

 

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