Return-Path: Received: from vps.transocean.com by vps.transocean.com (Dovecot) with LMTP id gQoAOV3LtlhjOQAAInt2oQ ; Wed, 01 Mar 2017 05:23:42 -0800 Return-path: Envelope-to: overstock@transocean.com Delivery-date: Wed, 01 Mar 2017 05:23:42 -0800 Received: from [98.116.181.87] (port=64691 helo=TOWKSTASandy) by vps.transocean.com with esmtpa (Exim 4.87) (envelope-from ) id 1cj4EH-0003xO-23; Wed, 01 Mar 2017 05:23:41 -0800 Reply-To: From: "Sandy" To: "'Amy Campi'" , Cc: "'Merceydes Wuestwald'" , "'CS Parts'" References: <65C7316961F3A3488827B3DB5ED71674098BDB6E@OCDAGMBX06.overstock.com> In-Reply-To: <65C7316961F3A3488827B3DB5ED71674098BDB6E@OCDAGMBX06.overstock.com> Subject: RE: Request for OSTK PO #: 187412263 Regarding the parts request for the Chopsticks 20-inch Throw Pillow (Set of 2) Ref: 170222-004808 Date: Wed, 1 Mar 2017 08:23:39 -0500 Organization: TO Message-ID: <0028F35A01F147F0BD3BEA3DAF583783@TO.Local> MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_00E6_01D29265.21F37040" X-Mailer: Microsoft Office Outlook 11 X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.23573 Thread-Index: AdKSBQz2QBbznwtkS1GqEyMHhUm0NQAiYvew This is a multi-part message in MIME format. ------=_NextPart_000_00E6_01D29265.21F37040 Content-Type: multipart/alternative; boundary="----=_NextPart_001_00E7_01D29265.21F37040" ------=_NextPart_001_00E7_01D29265.21F37040 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Good Morning Amy- I sincerely apologize for the inconvenience this may have caused. The missing pillow against your order #187412263 was shipped yesterday and the scheduled delivery date is - Thursday 3/2/2017. The pillow was shipped via Fedex tracking no. 023509102289128 and this info. was entered in Partner Oasis yesterday afternoon. Should you be in need of additional information please do not hesitate to contact us. Thank you kindly, Sandy Noriega Customer Service Trans-Ocean Imports 914.949.5656 x 2 | 914.949.5694 fax Sandyn@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above _____ From: Amy Campi [mailto:amy.campi@overstock.com] Sent: Tuesday, February 28, 2017 3:58 PM To: 'overstock@transocean.com' Cc: Merceydes Wuestwald; CS Parts Subject: Request for OSTK PO #: 187412263 Regarding the parts request for the Chopsticks 20-inch Throw Pillow (Set of 2) Ref: 170222-004808 Hello, Can we please get an update on this parts request, please? OSTK PO#: 187412263 Parts Request Task ID: 34472791 SKU: 16284271-000-000 Supplier: TRANS OCEAN Reason Code: Missing Parts Description: C) Customer contacted us and stated that they received only one pillow, therefore I stated that since you received only one pillow, Ref # 170222-004808 Thanks, Amy Campi Backline Chat Agent Customer Care Description: Description: Description: Description: Description: cid:image007.jpg@01CFBC07.BD85F6E0 _____ CONFIDENTIALITY NOTICE: This message is intended only for the use and review of the individual or entity to which it is addressed and may contain information that is privileged and confidential. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message solely to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify sender immediately by telephone or return email. Thank you. ------=_NextPart_001_00E7_01D29265.21F37040 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Good Morning = Amy-

 

I sincerely apologize for the inconvenience this may have caused.

 

The missing pillow against your = order #187412263 was shipped yesterday and the scheduled delivery date is – = Thursday = 3/2/2017.

The pillow was shipped via Fedex = tracking no. 023509102289128 and this info. was entered in Partner Oasis = yesterday afternoon.

 

Should you be in need of additional information please do not hesitate to = contact us.

Thank = you kindly, =
Sandy = Noriega
Customer Service
Trans-Ocean Imports
914.949.5656 x 2  | 914.949.5694 = fax
Sandyn@transocean.com
 

 

Confidentiality = Notification: = If you are not the intended recipient, please do not disclose, disseminate, = copy, distribute or take any action in reliance on the contents of this = electronic transmission.  If you have received this electronic transmission in = error, please notify us by telephone and immediately delete this message. As = E-mail transmissions cannot be guaranteed secure or error-free the sender does = not accept any liability for errors or omissions in the contents of this = message, which arise because of electronic transmission. Any documents = accompanying this electronic transmission and the information contained herein belong to = the sender and are privileged and intended only for the use of the = individual(s) named above

From: Amy = Campi [mailto:amy.campi@overstock.com]
Sent: Tuesday, February = 28, 2017 3:58 PM
To: = 'overstock@transocean.com'
Cc: Merceydes Wuestwald; = CS Parts
Subject: Request for OSTK = PO #: 187412263 Regarding the parts request for the Chopsticks 20-inch Throw = Pillow (Set of 2) Ref: 170222-004808

 

Hello,

 

Can we please get an update on this parts request, please? =

 

OSTK PO#: = 187412263

Parts Request Task ID: = 34472791

SKU: 16284271-000-000

Supplier: TRANS OCEAN

Reason Code: Missing Parts

Description: C) Customer contacted us and stated that they received only one pillow, therefore I stated that since you received = only one pillow,

Ref # 170222-004808

 

Thanks, =

 

Amy Campi

Backline Chat = Agent

Customer Care

3D"Description:

 

 


CONFIDENTIALITY NOTICE: This message is intended only for the use and = review of the individual or entity to which it is addressed and may contain = information that is privileged and confidential. If the reader of this message is = not the intended recipient, or the employee or agent responsible for delivering = the message solely to the intended recipient, you are hereby notified that = any dissemination, distribution or copying of this communication is strictly = prohibited. If you have received this communication in error, please notify sender immediately by telephone or return email. Thank you.

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