Return-Path: Received: from vps.transocean.com by vps.transocean.com (Dovecot) with LMTP id sZSuERx6E1hjdwAAInt2oQ ; Fri, 28 Oct 2016 09:17:32 -0700 Return-path: Envelope-to: overstock@transocean.com Delivery-date: Fri, 28 Oct 2016 09:17:32 -0700 Received: from c-relay.overstock.com ([173.241.144.32]:63027) by vps.transocean.com with esmtps (TLSv1:DHE-RSA-AES256-SHA:256) (Exim 4.87) (envelope-from ) id 1c09qT-0007wQ-HS for overstock@transocean.com; Fri, 28 Oct 2016 09:17:32 -0700 Received: from omsymmgscan02.overstock.com (om-nets0102-sdx.overstock.com [10.4.9.7]) by c-relay.overstock.com (Postfix) with ESMTP id C81233C772C2 for ; Fri, 28 Oct 2016 10:16:46 -0600 (MDT) DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=overstock.com; s=ostkmail; t=1477671406; bh=xQqAfyeYNMQkgcC0yNKmZrK3WE1iobMxIgFxVZxtkXA=; h=From:To:Subject:Date; b=ftXf39ns5gRZ46rwM45fz9cRkY+2xP3eJwiSqnWg0spH7IqmZvYlgnfzRsQ7Br9jS V0UmropBAojWU2Gnz0LN2gWNpgRAio9s0Bf8HoPtGbtRq9DLxcNVuRXq/iWuO/77K4 QUIGjsQz/8dfcD1uOcMKti6WUrn67+CHWaaY1GK0= X-AuditID: 0a04385c-269ff70000001563-91-581379ec8005 Received: from OCCASHUB01.overstock.com (Unknown_Domain [10.4.108.254]) (using TLS with cipher ECDHE-RSA-AES256-SHA (256/256 bits)) (Client did not present a certificate) by omsymmgscan02.overstock.com (SMG) with SMTP id 11.4D.05475.CE973185; Fri, 28 Oct 2016 10:16:44 -0600 (MDT) Received: from OCDAGMBX01.overstock.com ([169.254.5.217]) by OCCASHUB01.overstock.com ([10.4.46.136]) with mapi id 14.03.0158.001; Fri, 28 Oct 2016 10:16:44 -0600 From: Lyndsie Weber To: "overstock@transocean.com" Subject: LATE-URGENT Thread-Topic: LATE-URGENT Thread-Index: AdIxNpPAAsGzvzVbRUOBtmSa+x3csg== Date: Fri, 28 Oct 2016 16:16:43 +0000 Message-ID: <16F7FF55ADBBB94E8F10129E51713A2D01032F55@OCDAGMBX01.overstock.com> Accept-Language: en-IE, en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [10.4.108.254] Content-Type: multipart/alternative; boundary="_000_16F7FF55ADBBB94E8F10129E51713A2D01032F55OCDAGMBX01overs_" MIME-Version: 1.0 X-CFilter-Loop: Reflected X-Brightmail-Tracker: H4sIAAAAAAAAA+NgFrrHLMWRmVeSWpSXmKPExsXCxWLhr/uuUjjCYP81bYuZ71ewOTB67Nv2 iymAMYrLJiU1J7MstUjfLoErY8dp+YKrZxkrLtybyNTA+HMrYxcjJ4eEgInEpo7LQDYXh5DA PCaJhntnmCCcZYwS3y7+YgapYhPQkrgw4zhYh4iApcSSB3+AbA4OYQERiYmzgiHCkhKXl21m gbD1JF6v38kOYrMIqEr86G4Fi/MK+EtcOvIRLM4oICsxv+E0K4jNLCAucevJfCaIgwQkluw5 zwxhi0q8fPyPFcJWkGj9uokFoj5f4s+3m4wQMwUlTs58wgJRIylxcMUNlgmMQrOQjJ2FpGUW khaIuI7Egt2f2CBsbYllC18zw9hnDjxmQhZfwMi+ilE6P7e4Mjc3vTg5Mc/ASC8fGLrFJfnJ 2XrJ+bmbGCERErODcepBn0OMAhyMSjy8DyKFI4RYE8uA2g4xSnOwKInzLn8YFS4kkJ5Ykpqd mlqQWhRfVJqTWnyIkYmDU6qB0WOqw5pfPmc/z9nMOYHl0ZPQ2cn3n3beZXAouX8j8vCn3OcL jTb+FS3fcTzVctadWc3pHoueunfNzv3ya1a8meabl0K7/J+zp51le3nVPFAz87K9j0Zb/Xnm lQuydx5i83xdEqktl7zo6sOqM/u+lobZ3WydYqm8M2ma1tWt76LipD5apNjGdSmxFGckGmox FxUnAgD5ImdhcQIAAA== X-Spam-Status: No, score=-1.5 X-Spam-Score: -14 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: UPDATE: Due to the law, customers now receive e-mail notifications once an order goes late asking them if they would like to cancel their order. If the customer says yes, it is then out of our control and the order will be short shipped. Our new company policy is that we will temporarily take partners off-site who have late orders and are not providing us updates as to when they will ship. Please continue to work with me to get your orders out on time or provide me updates if you are experiencing delays. [...] Content analysis details: (-1.5 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -1.4 RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background -0.0 BAYES_20 BODY: Bayes spam probability is 5 to 20% [score: 0.1442] 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain X-Spam-Flag: NO --_000_16F7FF55ADBBB94E8F10129E51713A2D01032F55OCDAGMBX01overs_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable UPDATE: Due to the law, customers now receive e-mail notifications once an order go= es late asking them if they would like to cancel their order. If the custom= er says yes, it is then out of our control and the order will be short ship= ped. Our new company policy is that we will temporarily take partners off-s= ite who have late orders and are not providing us updates as to when they w= ill ship. Please continue to work with me to get your orders out on time or= provide me updates if you are experiencing delays. You have 2 customers waiting for their orders to be shipped. Please provide= an update on the below orders within the next hour. The following orders i= n red are late and the blue are due. Ship By Date Partner ID Partner Name OSTK Order # OSTK Order Line # OSTK Full Sku Product Name Order Datetime Sent to Warehouse Datetime Order Qty Icon Promotion Shipping Method Customer Paid Expedited Shipping Shipping Time 10/27/16 91 TRANS OCEAN 179343790 640868446 11735727-000-000 Hand-tufted Petra Agra Ivory Rug (5' x 8') 10/25/16 7:54 AM 10/25/16 9:12 AM 1 N GRND 0 1 - 2 Business Days (Default) 10/27/16 91 TRANS OCEAN 179371432 640888412 17259114-000-000 Delicate Flower Outdoor Rug (3'6 x 5'6) 10/25/16 2:35 PM 10/25/16 4:06 PM 1 N GRND 0 1 - 2 Business Days (Default) Please note that all orders are considered late if they aren't updated, eve= n if they have been shipped in a timely manner, and will be assessed a $5 a= day late fee. ***Below are charts that will help you know when orders will be late.*** 1-Day Shipping 2-Day Shipping DAY ORDERED DAY DUE DAY ORDERED DAY DUE Sunday Monday Sunday Tuesday Monday Tuesday Monday Wednesday Tuesday Wednesday Tuesday Thursday Wednesday Thursday Wednesday Friday Thursday Friday Thursday Monday Friday Monday Friday Tuesday Saturday Monday Saturday Tuesday Thank You! Lyndsie Weber Partner Care Associate lweber@overstock.com 801-947-4449 M-F 9:00AM-5:00PM MST ________________________________ CONFIDENTIALITY NOTICE: This message is intended only for the use and revie= w of the individual or entity to which it is addressed and may contain info= rmation that is privileged and confidential. If the reader of this message = is not the intended recipient, or the employee or agent responsible for del= ivering the message solely to the intended recipient, you are hereby notifi= ed that any dissemination, distribution or copying of this communication is= strictly prohibited. If you have received this communication in error, ple= ase notify sender immediately by telephone or return email. Thank you. --_000_16F7FF55ADBBB94E8F10129E51713A2D01032F55OCDAGMBX01overs_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

UPDATE:

 

Due to the law, customers now receive e-mail notific= ations once an order goes late asking them if they would like to cancel the= ir order. If the customer says yes, it is then out of our control and the o= rder will be short shipped. Our new company policy is that we will temporarily take partners off-site who have= late orders and are not providing us updates as to when they will ship. Pl= ease continue to work with me to get your orders out on time or provide me = updates if you are experiencing delays.

 

You have 2 customers waiting for their orders to be = shipped. Please provide an update on the below orders within the next hour.= The following orders in red are late and the blue are due.

 

Ship By Date

Partner ID

 Partner Name

OSTK Order #

OSTK Order Line #

 OSTK Full Sku

 Product Name

 Order Datetime

 Sent to Warehouse Datetime

Order Qty

Icon Promotion

Shipping Method

Customer Paid Expedited Shipping

 Shipping Time

10/27/16

91

TRANS OCEAN

179343790

640868446

11735727-000-000

Hand-tufted Petra Agra Iv= ory Rug (5' x 8')

10/25/16 7:54 AM

10/25/16 9:12 AM

1

N

GRND   

0

1 - 2 Business Days (Defa= ult)

10/27/16

91

TRANS OCEAN

179371432

640888412

17259114-000-000

Delicate Flower Outdoor R= ug (3'6 x 5'6)

10/25/16 2:35 PM

10/25/16 4:06 PM

1

N

GRND   

0

1 - 2 Business Days (Defa= ult)

 

Please note that all orders are considered late if t= hey aren't updated, even if they have been shipped in a timely manner, and = will be assessed a $5 a day late fee.

 

***Below are charts that will help you know when ord= ers will be late.***

 

1-Day Shipping      &n= bsp;            = ;        2-Day Shipping

DAY ORDERED   DAY DUE   &nb= sp;      DAY ORDERED   DAY DUE

Sunday       &nbs= p;       Monday     =       Sunday      &n= bsp;        Tuesday

Monday       &nbs= p;      Tuesday      = ;     Monday       &= nbsp;      Wednesday

Tuesday       &nb= sp;     Wednesday     Tuesday =              Th= ursday

Wednesday        = Thursday         Wednesday &nb= sp;      Friday

Thursday       &n= bsp;     Friday      &nbs= p;      Thursday     &nbs= p;       Monday

Friday       &nbs= p;          Monday  =          Friday   &n= bsp;            = ; Tuesday

Saturday       &n= bsp;     Monday      &nbs= p;    Saturday       &nbs= p;     Tuesday

 

Thank You!

 

Lyndsie Weber

Partner Care Associate

lweber@overstock.= com

801-947-4449

M-F 9:00AM-5:00PM MST

 



CONFIDENTIALITY NOTICE: This message is intended only for the use and revie= w of the individual or entity to which it is addressed and may contain info= rmation that is privileged and confidential. If the reader of this message = is not the intended recipient, or the employee or agent responsible for delivering the message solely to the= intended recipient, you are hereby notified that any dissemination, distri= bution or copying of this communication is strictly prohibited. If you have= received this communication in error, please notify sender immediately by telephone or return email. Than= k you.
 --_000_16F7FF55ADBBB94E8F10129E51713A2D01032F55OCDAGMBX01overs_--