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Envelope-to: sandyn@transocean.com,
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 yolanda@transocean.com,
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Reply-To: <sandyn@transocean.com>
From: "Sandy" <Sandyn@transocean.com>
To: <RTVWHB@overstock.com>,
	<OVERSTOCK@TRANSOCEAN.COM>
Cc: <sandyn@transocean.com>,
	"Yolanda Noriega \(Yolanda Noriega\)" <yolanda@transocean.com>,
	<CustomerService@transocean.com>
References: <23682330.2933.1473440606788.JavaMail.b2c_runtime@async06.overstock.com>
In-Reply-To: <23682330.2933.1473440606788.JavaMail.b2c_runtime@async06.overstock.com>
Subject: RE: Batch creation email:  Vendor Id - 91 Vendor Name - TRANS OCEAN Batch - 338455
Date: Fri, 9 Sep 2016 13:27:58 -0400
Organization: TO
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Good Afternoon Overstock Team,

We apologize for the inconvenience this has caused, please have the item
discarded and we will issue the credit.

Thank you kindly, 
Yolanda Noriega
Customer Service 
Trans-Ocean Imports 
914.949.5656 | 914.949.5694 fax 
cs@transocean.com   

 

Confidentiality Notification: If you are not the intended recipient, please
do not disclose, disseminate, copy, distribute or take any action in
reliance on the contents of this electronic transmission.  If you have
received this electronic transmission in error, please notify us by
telephone and immediately delete this message. As E-mail transmissions
cannot be guaranteed secure or error-free the sender does not accept any
liability for errors or omissions in the contents of this message, which
arise because of electronic transmission. Any documents accompanying this
electronic transmission and the information contained herein belong to the
sender and are privileged and intended only for the use of the individual(s)
named above

  _____  

From: RTVWHB@overstock.com [mailto:RTVWHB@overstock.com] 
Sent: Friday, September 09, 2016 1:03 PM
To: OVERSTOCK@TRANSOCEAN.COM
Subject: Batch creation email: Vendor Id - 91 Vendor Name - TRANS OCEAN
Batch - 338455

 

Sep 9, 2016 
Dear RETURN CONTACT ,

PLEASE READ: The items/item listed in the attachment have been returned to
our warehouse from the customer. No replacement is needed for this batch.
Please just provide RMA if you wish to receive item/s back. Confirm that
your contact and address information are correct. Send responses to
RTVWHB@overstock.com we are no longer using fax. Just respond to the email
with your RMA number. Thank you 


***ANY QUESTIONS PERTAINING TO THE RETURN TO VENDOR RETURN POLICY,
ACCOUNTING ISSUES, LATE RETURNS, BUYER REMORSE, DAMAGE IN TRANSIT, MISSING
ITEMS IN SHIPMENT, ETC, PLEASE CONTACT YOUR MERCHANDISING OPERATIONS
ANALYST. *** 

These goods are subject to terms outlined in the routing guide agreement.
This document is accompanied by an attachment regarding the return of
defective and/or damaged merchandise sold to Overstock.com. All responses to
this claim must be made within 5 business days.
Please review the attached claims sheet and return it via e-mail with a
Return Merchandise Authorization (RMA) number immediately. RMA numbers that
are submitted via priority mail are sent at Vendors' own risk and may not
arrive within the five (5) day grace period.

Failure to respond to this notice within five (5) business days will result
in the disposal of goods and the appropriate credit taken on your account.



VENDOR RETURN INFORMATION - (To be completed by Vendor)


Return Authorization Code:_________________________________________


Return Product To:__________________________________________________


_____________________________________________________________________


_____________________________________________________________________


_____________________________________________________________________


 


Title:_______________________________________


 


Signature:__________________________________


*Product will be shipped at Vendor's Expense


 


Thank you,

Overstock.com 


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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Good Afternoon Overstock =
Team,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>We apologize for the inconvenience =
this
has caused, please have the item discarded and we will issue the =
credit.<o:p></o:p></span></font></p>

<div>

<p><b><font size=3D4 color=3Dnavy face=3D"Monotype Corsiva"><span =
style=3D'font-size:
13.5pt;font-family:"Monotype Corsiva";color:navy;font-weight:bold'>Thank =
you
kindly,</span></font></b><font color=3Dnavy><span style=3D'color:navy'> =
<br>
Yolanda Noriega<br>
</span></font><font color=3Dnavy face=3DTimes><span =
style=3D'font-family:Times;
color:navy'>Customer Service</span></font><font color=3Dnavy><span
style=3D'color:navy'> <br>
</span></font><font color=3Dnavy face=3DTimes><span =
style=3D'font-family:Times;
color:navy'>Trans-Ocean Imports</span></font><font color=3Dnavy><span
style=3D'color:navy'> <br>
</span></font><font color=3Dnavy face=3DTimes><span =
style=3D'font-family:Times;
color:navy'>914.949.5656 | 914.949.5694 fax</span></font><font =
color=3Dnavy><span
style=3D'color:navy'> <br>
<a href=3D"mailto:cs@transocean.com">cs@transocean.com</a> =
</span></font><font
color=3Dnavy face=3DArial><span =
style=3D'font-family:Arial;color:navy'>&nbsp;</span></font><font
color=3Dnavy><span style=3D'color:navy'> <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'><o:p>&nbsp;</o:p></span></font></p>=


<p><u><font size=3D3 color=3Dblack face=3DTimes><span =
style=3D'font-size:12.0pt;
font-family:Times;color:black'>Confidentiality =
Notification:</span></font></u><font
color=3Dblack face=3DTimes><span =
style=3D'font-family:Times;color:black'> If you are
not the intended recipient, please do not&nbsp;disclose, disseminate, =
copy,
distribute or take any action in reliance on the contents of this =
electronic
transmission.&nbsp; If you have received this electronic transmission in =
error,
please notify us by telephone and immediately delete this message. As =
E-mail
transmissions cannot be guaranteed secure or error-free the sender does =
not
accept any liability for errors or omissions in the contents of this =
message,
which arise because of electronic transmission. Any documents =
accompanying this
electronic transmission and the information contained herein belong to =
the
sender and are privileged and intended only for the use of the =
individual(s)
named above</span></font><o:p></o:p></p>

</div>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'>
RTVWHB@overstock.com [mailto:RTVWHB@overstock.com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, September =
09, 2016
1:03 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> =
OVERSTOCK@TRANSOCEAN.COM<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Batch creation =
email:
Vendor Id - 91 Vendor Name - TRANS OCEAN Batch - =
338455</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><font size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>Sep 9, 2016 =
<br>
Dear RETURN CONTACT ,<o:p></o:p></span></font></p>

<div>

<p class=3DMsoNormal><b><font size=3D3 face=3D"Times New Roman"><span
style=3D'font-size:12.0pt;font-weight:bold'>PLEASE =
READ:</span></font></b> The
items/item listed in the attachment have been returned to our warehouse =
from
the customer. No replacement is needed for this batch. Please just =
provide RMA
if you wish to receive item/s back. Confirm that your contact and =
address
information are correct.<b><span style=3D'font-weight:bold'> Send =
responses to
RTVWHB@overstock.com we are no longer using fax. Just respond to the =
email with
your RMA number. Thank you</span></b> <o:p></o:p></p>

</div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><font size=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'><br>
***ANY QUESTIONS PERTAINING TO THE RETURN TO VENDOR RETURN POLICY, =
ACCOUNTING
ISSUES, LATE RETURNS, BUYER REMORSE, DAMAGE IN TRANSIT, MISSING ITEMS IN =
SHIPMENT,
ETC, PLEASE CONTACT YOUR <b><span =
style=3D'font-weight:bold'>MERCHANDISING
OPERATIONS ANALYST.</span></b> *** <br>
<br>
These goods are subject to terms outlined in the routing guide =
agreement.<br>
This document is accompanied by an attachment regarding the return of =
defective
and/or damaged merchandise sold to Overstock.com. All responses to this =
claim
must be made within 5 business days.<br>
Please review the attached claims sheet and return it via e-mail with a =
Return
Merchandise Authorization (RMA) number immediately. RMA numbers that are
submitted via priority mail are sent at Vendors' own risk and may not =
arrive
within the five (5) day grace period.<br>
<br>
Failure to respond to this notice within five (5) business days will =
result in
the disposal of goods and the appropriate credit taken on your =
account.<o:p></o:p></span></font></p>

<table class=3DMsoNormalTable border=3D1 cellpadding=3D0 width=3D"60%"
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   <tr>
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    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
    style=3D'font-size:12.0pt'>VENDOR RETURN INFORMATION - (To be =
completed by
    Vendor)<o:p></o:p></span></font></p>
    </td>
   </tr>
   <tr>
    <td style=3D'padding:.75pt .75pt .75pt .75pt'>
    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
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    =
Code:_________________________________________<o:p></o:p></span></font></=
p>
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   <tr>
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    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
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    =
To:__________________________________________________<o:p></o:p></span></=
font></p>
    </td>
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   <tr>
    <td style=3D'padding:.75pt .75pt .75pt .75pt'>
    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
    =
style=3D'font-size:12.0pt'>______________________________________________=
_______________________<o:p></o:p></span></font></p>
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   <tr>
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    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
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style=3D'font-size:12.0pt'>______________________________________________=
_______________________<o:p></o:p></span></font></p>
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   </tr>
   <tr>
    <td style=3D'padding:.75pt .75pt .75pt .75pt'>
    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
    =
style=3D'font-size:12.0pt'>______________________________________________=
_______________________<o:p></o:p></span></font></p>
    </td>
   </tr>
  </table>
  <p class=3DMsoNormal><b><font size=3D3 face=3D"Times New Roman"><span
  =
style=3D'font-size:12.0pt;font-weight:bold'><o:p></o:p></span></font></b>=
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  <td style=3D'border:solid black 1.0pt;padding:.75pt .75pt .75pt =
.75pt'>
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    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
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    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
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    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
    =
style=3D'font-size:12.0pt'>Signature:__________________________________<o=
:p></o:p></span></font></p>
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   <tr>
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    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
    style=3D'font-size:12.0pt'>*Product will be shipped at Vendor's =
Expense<o:p></o:p></span></font></p>
    </td>
   </tr>
   <tr>
    <td style=3D'padding:.75pt .75pt .75pt .75pt'>
    <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
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  =
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<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><br>
Thank you,<br>
<br>
Overstock.com <o:p></o:p></span></font></p>

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