Return-path: Envelope-to: overstock@transocean.com Delivery-date: Fri, 12 Aug 2016 11:12:44 -0700 Received: from c-relay.overstock.com ([173.241.144.32]:27801) by vps.transocean.com with esmtps (TLSv1:DHE-RSA-AES256-SHA:256) (Exim 4.87) (envelope-from ) id 1bYGwh-0003i9-0n for overstock@transocean.com; Fri, 12 Aug 2016 11:12:43 -0700 Received: from omsymmgscan01.overstock.com (om-nets0102-sdx.overstock.com [10.4.9.7]) by c-relay.overstock.com (Postfix) with ESMTP id 801C82C55EC8; Fri, 12 Aug 2016 12:11:55 -0600 (MDT) DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=overstock.com; s=ostkmail; t=1471025515; bh=fssTh3mFfXm1LddYRuqXX9WH7D6qlfQ0MfGo9eQI+x0=; h=From:To:Subject:Date; b=IT3329rw0XDhXL4cNAgG9yD2lN2ck63eC8b6rYP0AjiTjZ+QBBS/zo2JbeQoQMWUX nir9a1xDXTz3s2dZNHmtYL3Y0d5G9A+tU4wLvGY/KDnFSdQCWgD6gpGmwfyrE/iKFU yxcpTSjix/Rim6+UHfTlSnd8fkpjpwlEJpZOnB90= X-AuditID: 0a04385b-c3fff70000005d84-cf-57ae116a6b35 Received: from OCCASHUB03.overstock.com (Unknown_Domain [10.4.108.254]) (using TLS with cipher AES256-SHA (256/256 bits)) (Client did not present a certificate) by (SMG) with SMTP id 51.A5.23940.A611EA75; Fri, 12 Aug 2016 12:11:54 -0600 (MDT) Received: from OCDAGMBX01.overstock.com ([169.254.5.151]) by OCCASHUB03.overstock.com ([10.4.46.138]) with mapi id 14.03.0158.001; Fri, 12 Aug 2016 12:11:28 -0600 From: Partner Care To: Partner Care Subject: Carrier Acceptance Report Thread-Topic: Carrier Acceptance Report Thread-Index: AdH0wvAvZkplcIpBQ4qtUfqQiVl3+A== Date: Fri, 12 Aug 2016 18:11:26 +0000 Message-ID: <91DB4369D3419845BA4DFA26E8103F8F0A61FA28@OCDAGMBX01.overstock.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: x-originating-ip: [10.4.108.254] Content-Type: multipart/related; boundary="_015_91DB4369D3419845BA4DFA26E8103F8F0A61FA28OCDAGMBX01overs_"; type="multipart/alternative" MIME-Version: 1.0 X-CFilter-Loop: Reflected X-Brightmail-Tracker: H4sIAAAAAAAAA22Ue0yTVxiHc75rQXGV6TzTJdtqtiUOmSZuvtmWxWVm+ZK5zEVMNzazNdCo 4VJHmdtizDpuAtUAgmYUBIqC3AoFhtzkIpBBLaUFsgS5CKWtBRzInYKsW+GjDcn47/f98jzv eU9y8glI32teewXnwyOlEeGSUBHjTXlT8NnBkJ2l4kOd2m2QP5bAgN5so+BW9AQDzvICGky6 CQo6BwGmapdIuD+rYEHVH0vB6vWjEDUZ50LvZZHwr9LOQP8/VQzcTNHQUGX6i4QYUxcBDtXX oLHFk6BWDbNQr9kPhuRnDEzpx1iInWxkoeJ6OQt9i1U05DfpSOgZWyWgZ1VNQPdoDAPZS1YK jJY5AsZN9ynoMT9nIHqkgYCkBCUJE3d6EdTfugzzT4ws9DqrCJhOTWchveU5gvTkGRZMuUUs 6AqaGIjR5VAwOPiHa7mkcgLq2pMouDY7xUJZygIN89nRNGTddlCQVzxPgaEnF8FUm4GC9uU0 EiytWgRtV4wEDI2vsC7XRkBbXB8JM3+7kCvDdvZYMFcT/R7XWbnKcpmK32iusrkIcQ7bC9xw fSHLDdwoYTh17xLNTcRkU1yHwU5z1swhijMWPyO46RUHyXU1PiG5mWUVxdkU8ehkYKD3h8HS 0PMXpRHvfPS997nFah19QdNK/Gw1lFEKVF1IJCIvARYewYlXB+hE5C3wFS4jXGd3MPxHPsJK VTuzRjHCN7BycmQ97xLux/0jGjIRCQQvCkW49U+ar9/CtXW1FJ/98VB+0TpCudRWR/Ba7SP8 Aiek16+fi4Qv4aWHJeuZFO7B/dbsjX12YXO3nuHzbjxucdJ8fg3HLlRQa6uRQiXC1ZXdLD90 J9alWykeehk/KOijkpGvatNc1WZHtcnhIRlO7Upl+eyHc+pnGT6/jfPVT0l37my2EP/v/XBl T+3GnNdxXELGBnMbYVPRp25Gf6eGcTNpSrPnLG3hPO3uC7qdGzkPYUtLgJu5EfcIbeXa7U9Z d99QO4X4S7rc0plRyg2NOi3sVnKspcbTd6yqaY+c0Z3tkZfVC/RWcu+yznUbwXqfUnLC4zqd wx7mpm6IyEHHi9A+WZj8l7Cws/IgSfihw/4y12uUR8qCQvyDZGEViP9/fFODyppPtCChAIm2 +0x7lYp9aclFl9aC9gko0R6fu+ZAsa/wrCRSGiKVXpBGfBfxY6hU3oIIgddeBeqo1kpD7J9n nX60sONLsWGx7xJuPH5m9yde5sjFgXuXDhgS/I7EP/hBMz331dEG/ahRevlNjdh6Okr7uOn3 qzUB9pzc9l9DBbNhr86dWkkrV9saPj6FjQEzg6/ItB9klLybKX548O4Og9/kWIPiTNT7nfpi 0cr2vG/7NXUZaY+3/XQsT0TJz0kOHyAj5JL/AFMbzKQgBQAA X-Spam-Status: No, score=1.6 X-Spam-Score: 16 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: [Rounded edge] BLUF: Carrier Acceptance Report Our customers are no longer content with placing an order, going on with their lives, and being pleasantly surprised when a package arrives a week or two later. Online shoppers require transparency during the shipping process. They want to know where their item is and when they will receive it. When we do not provide the information the customer needs, it raises their anxiety and results in unnecessary contacts and returns for never delivered or invalid tracking. [...] Content analysis details: (1.6 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/, no trust [173.241.144.32 listed in list.dnswl.org] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.4948] -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid 0.8 CPANEL_LOTS_OF_EMPTY_LINE RAW: Spam that has large block of empty lines X-Spam-Flag: NO --_015_91DB4369D3419845BA4DFA26E8103F8F0A61FA28OCDAGMBX01overs_ Content-Type: multipart/alternative; boundary="_000_91DB4369D3419845BA4DFA26E8103F8F0A61FA28OCDAGMBX01overs_" --_000_91DB4369D3419845BA4DFA26E8103F8F0A61FA28OCDAGMBX01overs_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable [Rounded edge] BLUF: Carrier Acceptance Report Our customers are no longer content with placing an order, going on with th= eir lives, and being pleasantly surprised when a package arrives a week or = two later. Online shoppers require transparency during the shipping process= . They want to know where their item is and when they will receive it. When= we do not provide the information the customer needs, it raises their anxi= ety and results in unnecessary contacts and returns for never delivered or = invalid tracking. Our biggest goal going into the holiday season is to improve and build trus= t around tracking visibility and the accuracy of on-time delivery. Starting Monday, August 15th, we will no longer consider an item shipped un= til a ship confirmation and a carrier acceptance scan is received. In order= to provide you with the actionable information, we created a carrier accep= tance scan report that will include the following information for all ship = confirmations provided by you for the previous day: * Expected Scan Date * First Scan Date * Days Beyond with Expected Scan * Orders Still Waiting for a Scan In the near future, we will also provide these metrics to you on your month= ly scorecard. More details and an official announcement will be sent to you= when the scorecard changes are implemented. For more information on this new report and required training on best shipp= ing practices, please reference Partner Oasis or Supplier Oasis. Respectfully, Partner Care Partner Oasis Home Supplier Oasis Home ________________________________ CONFIDENTIALITY NOTICE: This message is intended only for the use and revie= w of the individual or entity to which it is addressed and may contain info= rmation that is privileged and confidential. If the reader of this message = is not the intended recipient, or the employee or agent responsible for del= ivering the message solely to the intended recipient, you are hereby notifi= ed that any dissemination, distribution or copying of this communication is= strictly prohibited. If you have received this communication in error, ple= ase notify sender immediately by telephone or return email. Thank you. --_000_91DB4369D3419845BA4DFA26E8103F8F0A61FA28OCDAGMBX01overs_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

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 <= /p>

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BLUF: Carrier Acceptance Report

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Our customers are no longer content with placing an order, going on= with their lives, and being pleasantly surprised when a package arrives a week or two later. Online shoppers require transparency during t= he shipping process. They want to know where their item is and when they wi= ll receive it. When we do not provide the information the customer needs, i= t raises their anxiety and results in unnecessary contacts and returns for never delivered or invalid trackin= g.

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Our biggest goal going into the holiday season is to improve and bu= ild trust around tracking visibility and the accuracy of on-time delivery.

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Starting Monday, August 15th, we will no longer consider an item sh= ipped until a ship confirmation and a carrier acceptance scan is received. In order to provide you with the actionable information, we c= reated a carrier acceptance scan report that will include the following inf= ormation for all ship confirmations provided by you for the previous day:
  • Expected Scan Date
  • First Scan Date
    • =
  • Days Beyond with Expected Scan
  • Orders Still Wa= iting for a Scan

In the near future, we will also provide these metrics to you on yo= ur monthly scorecard. More details and an official announcement will be sent to you when the scorecard changes are implemented.

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For more information on this new report and required training on be= st shipping practices, please reference Pa= rtner Oasis or Supplier Oasis.

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Respectfully,
Partner Care

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Partner Oas= is Home

Supplier Oasis Home

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