Return-path: Envelope-to: overstock@transocean.com Delivery-date: Tue, 26 Jul 2016 11:57:07 -0700 Received: from mailgwva04.rightnowtech.com ([129.152.44.124]:58630) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.87) (envelope-from ) id 1bS7XK-0008GS-35 for overstock@transocean.com; Tue, 26 Jul 2016 11:57:07 -0700 Received: from [10.84.0.68] ([10.84.0.68:37338] helo=access-va.rightnowtech.com) by rntva124.rnmk.com (envelope-from ) (ecelerity 3.6.18.52357 r(Core:3.6.18.0)) with ESMTP id 46/3D-38206-252B7975; Tue, 26 Jul 2016 14:56:18 -0400 Received: from webva05.int.rightnowtech.com (localhost [127.0.0.1]) by access-va.rightnowtech.com ("Mail Server") with SMTP id 8D5492C051 for ; Tue, 26 Jul 2016 14:56:18 -0400 (EDT) Content-Type: Multipart/Alternative; boundary="------------Boundary-00=_U9RXVA40000000000000" From: "Overstock Support" Reply-To: "Overstock Support" To: overstock@transocean.com Date: Tue, 26 Jul 2016 12:56:18 -0600 (MDT) Subject: Overstock.com Product Q&A Reference #: 160726-002604 SKU:18327021 [Incident: 160726-002604] MIME-Version: 1.0 Message-Id: X-Spam-Status: No, score=-4.2 X-Spam-Score: -41 X-Spam-Bar: ---- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days. [...] Content analysis details: (-4.2 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -2.3 RCVD_IN_DNSWL_MED RBL: Sender listed at http://www.dnswl.org/, medium trust [129.152.44.124 listed in list.dnswl.org] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] X-Spam-Flag: NO --------------Boundary-00=_U9RXVA40000000000000 Content-Type: Text/Plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it wit= hin the next 7 days. Thank you for allowing us to be of service to you. To access your question from our support site, click https://overstock-su= ppliers.custhelp.com/app/account/questions/detail/i_id/32531975/track/APP= KHgrxDv8a~f2~Guwa~yh8vgwq6S75Mv9y~zj~PP_7/ --------------------------------------------------------------- Subject --------------------------------------------------------------- Overstock.com Product Q&A Reference #: 160726-002604 SKU:18327021 Discussion Thread --------------------------------------------------------------- Response By Email (John B.) (07/26/2016 12:56 PM) =20 Thank you Rob Customer By CSS Email (Rob Malena) (07/26/2016 12:31 PM) =20 Hello, Thank you for your inquiry. The latex in the above referenced item is use= d in the manufacturing process to treat the rug for durability and clean = ability. It is incorporated over the surface of the entire item. Please let us know if you have any further questions. Thank you. = = = =20 -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------- -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= --------------------------------------------------------------------- -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= --------------------------------------------------------------------- -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= --------------------------------------------------------------------- -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= --------------------------------------------------------------------- -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------- From: Overstock Support [mailto:suppliersupport@overstock.com] Sent: Tuesday, July 26, 2016 10:50 AM To: overstock@transocean.com Subject: Overstock.com Product Q&A Reference #: 160726-002604 SKU:1832702= 1 [Incident: 160726-002604] Response By Email (John B.) (07/26/2016 08:50 AM) =20 Hello, =20 A customer submitted a question regarding SKU# 18327021 =20 =20 Please assist us in providing an accurate response. =95 Product Name: Rolling Wave Outdoor Rug (2'3 x 8) http://www.overst= ock.com/Home-Garden/Rolling-Wave-Outdoor-Rug--23-x-8-/11354416/product.ht= ml=20 =95 Overstock SKU: 18327021=20 =95 Model #:OVSR8A490 =95 Question: Is the latex part of the backing? =95 Answer: =95 Additional Notes: Rolling Wave Outdoor Rug (2'3 x 8) http://www.overstock.com/Home-Garden/R= olling-Wave-Outdoor-Rug--23-x-8-/11354416/product.html=20 =20 =20 For any questions, please contact the Moderation Team (modteam@overstock.= com). =20 Respectfully, =20 John =20 Content Moderator =20 (https://help.overstock.com/rnt/rnw/img/enduser/overstock/overstock_logo= =2Ejpg) =20 Question Reference # 160726-002604 Date Created: 07/26/2016 08:50 AM Date Last Updated: 07/26/2016 12:56 PM Status: Solved [---001:006507:51801---] --------------Boundary-00=_U9RXVA40000000000000 Content-Type: Text/Html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable =20

3D"Image"


John B.(07/26/2016 12:56 PM)
Thank you Rob


Rob Malena(07/26/2016 12:31 PM)
Hello,
Thank = you for your inquiry. The latex in the above referenced item is used in t= he manufacturing process to treat the rug for durability and clean abilit= y. It is incorporated over the surface of the entire item.
Please= let us know if you have any further questions.
Thank = you.

From: Overstock Support [mailto:<= a href=3D"mailto:suppliersupport@overstock.com">suppliersupport@overstock= =2Ecom]
Sent: Tuesday, July 26, 2016 10:50 AM
To: overstock@transoce= an.com
Subject: Overstock.com Product Q&A Reference #: 160726-002604 = SKU:18327021 [Incident: 160726-002604]



John B.(07/26/2016 08:50 AM)
Hello,
 
A custom= er submitted a question regarding SKU#     
  &= nbsp;   
Please a= ssist us in providing an accurate response.
=95 = ;   Product Name: Rolling Wave Outdoor Rug (2'3 x 8)
=95 = ;   Overstock SKU: 18327021 
=95 = ;   Model #:OVSR8A490
=95 = ;   Question: Is the latex part of the backing?
=95 = ;   Answer:
=95 = ;   Additional Notes:
 
 
For any = questions, please contact the Moderation Team (modteam@overstock.com).
 
Respectf= ully,
 
John
 
Content = Moderator
 
 
 

=A9 2015 Overstock.com. All rights reserved.

CONFIDENTIALITY NOTICE: This message is intended only = for the use and review of the individual or entity to which it is address= ed and may contain information that is privileged and confidential. If th= e reader of this message is not the intended recipient, or the employee o= r agent responsible for delivering the message solely to the intended rec= ipient, you are hereby notified that any dissemination, distribution or c= opying of this communication is strictly prohibited. If you have received= this communication in error, please notify sender immediately by telepho= ne or return email. Thank you.
3D""
[---001:001454:08155---]
--------------Boundary-00=_U9RXVA40000000000000--