Return-path: <suppliersupport@overstock.com>
Envelope-to: overstock@transocean.com
Delivery-date: Tue, 26 Jul 2016 07:51:02 -0700
Received: from mailgwva05.rightnowtech.com ([129.152.44.125]:38697)
	by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256)
	(Exim 4.87)
	(envelope-from <suppliersupport@overstock.com>)
	id 1bS3hB-0007GK-MA
	for overstock@transocean.com; Tue, 26 Jul 2016 07:51:02 -0700
Received: from [10.84.0.77] ([10.84.0.77:51538] helo=access-va.rightnowtech.com)
	by rntva124.rnmk.com (envelope-from <suppliersupport@overstock.com>)
	(ecelerity 3.6.18.52357 r(Core:3.6.18.0)) with ESMTP
	id 00/B6-38206-6A877975; Tue, 26 Jul 2016 10:50:14 -0400
Received: from webva14.int.rightnowtech.com (localhost [127.0.0.1])
	by access-va.rightnowtech.com ("Mail Server") with SMTP id 304493C064
	for <overstock@transocean.com>; Tue, 26 Jul 2016 10:50:14 -0400 (EDT)
Content-Type: Multipart/Alternative;
  boundary="------------Boundary-00=_QVFXVA40000000000000"
From: "Overstock Support" 
    <suppliersupport@overstock.com>
Reply-To: "Overstock Support" 
    <suppliersupport@overstock.com>
To: overstock@transocean.com
Date: Tue, 26 Jul 2016 08:50:14 -0600 (MDT)
Subject: Overstock.com Product Q&A     Reference #: 160726-002604   SKU:18327021 [Incident: 160726-002604]
MIME-Version: 1.0
Message-Id: <RNTT.APPKHgrxDv8a~Ym~Glwa~yh6vgwq6f3~w_PXgDj~PP8e.1469544614.7iHiNeIZyCEp@webva14.int.rightnowtech.com>
X-Spam-Status: No, score=-2.3
X-Spam-Score: -22
X-Spam-Bar: --
X-Ham-Report: Spam detection software, running on the system "vps.transocean.com",
 has NOT identified this incoming email as spam.  The original
 message has been attached to this so you can view it or label
 similar future email.  If you have any questions, see
 root\@localhost for details.
 
 Content preview:  Recently you requested personal assistance from our on-line
    support center. Below is a summary of your request and our response. We will
    assume your issue has been resolved if we do not hear from you within hours.
    [...] 
 
 Content analysis details:   (-2.3 points, 5.0 required)
 
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
 -2.3 RCVD_IN_DNSWL_MED      RBL: Sender listed at http://www.dnswl.org/, medium
                              trust
                             [129.152.44.125 listed in list.dnswl.org]
 -0.0 SPF_PASS               SPF: sender matches SPF record
 -0.0 BAYES_20               BODY: Bayes spam probability is 5 to 20%
                             [score: 0.0544]
  0.0 HTML_MESSAGE           BODY: HTML included in message
 -0.0 RCVD_IN_MSPIKE_H2      RBL: Average reputation (+2)
                             [129.152.44.125 listed in wl.mailspike.net]
X-Spam-Flag: NO


--------------Boundary-00=_QVFXVA40000000000000
Content-Type: Text/Plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable



Recently you requested personal assistance from our on-line support
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you wi=
thin  hours.

Thank you for allowing us to be of service to you.

To access your question from our support site, click https://overstock-su=
ppliers.custhelp.com/app/account/questions/detail/i_id/32531975/track/APP=
KHgrxDv8a~Ym~Glwa~yh6vgwq6S75Mv_8~zj~PP91/

---------------------------------------------------------------

Subject
---------------------------------------------------------------
Overstock.com Product Q&A     Reference #: 160726-002604   SKU:18327021

Discussion Thread
---------------------------------------------------------------
Response By Email (John B.) (07/26/2016 08:50 AM)    =20
Hello,
=20
A customer submitted a question regarding SKU#  18327021   =20
     =20
Please assist us in providing an accurate response.
=95    Product Name: Rolling Wave Outdoor Rug (2'3 x 8) http://www.overst=
ock.com/Home-Garden/Rolling-Wave-Outdoor-Rug--23-x-8-/11354416/product.ht=
ml=20
=95    Overstock SKU: 18327021=20
=95    Model #:OVSR8A490
=95    Question: Is the latex part of the backing?
=95    Answer:
=95    Additional Notes:
Rolling Wave Outdoor Rug (2'3 x 8) http://www.overstock.com/Home-Garden/R=
olling-Wave-Outdoor-Rug--23-x-8-/11354416/product.html=20
=20
=20
For any questions, please contact the Moderation Team (modteam@overstock.=
com).
=20
Respectfully,
=20
John
=20
Content Moderator
=20
 (https://help.overstock.com/rnt/rnw/img/enduser/overstock/overstock_logo=
=2Ejpg)
=20





Question Reference # 160726-002604
       Date Created: 07/26/2016 08:50 AM
  Date Last Updated: 07/26/2016 08:50 AM
             Status: Waiting for Partner


[---001:001469:60712---]

--------------Boundary-00=_QVFXVA40000000000000
Content-Type: Text/Html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://ww=
w.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns=3D"http://www.w3.org/1999/xhtml" xmlns:rn=3D"http://schemas.r=
ightnow.com/crm/document">
<head>
<title></title>

<style type=3D"text/css" xml:space=3D"preserve">
/*<![CDATA[*/
P.MsoNormal {
        MARGIN: 0px
}
LI.MsoNormal {
        MARGIN: 0px
}
DIV.MsoNormal {
        MARGIN: 0px
}
P.MsoListParagraph {
        MARGIN-LEFT: 48px
}
LI.MsoListParagraph {
        MARGIN-LEFT: 48px
}
DIV.MsoListParagraph {
        MARGIN-LEFT: 48px
}
/*]]>*/
</style>
                                                                    =20
</head>
<body style=3D"FONT-SIZE: 10px; FONT-FAMILY: Verdana, Helvetica, sans-ser=
if">

<div title=3D"rntmarker_26079" id=3D"rntmarker_26079">

<table style=3D"FONT-SIZE: 10px; FONT-FAMILY: Verdana, Helvetica, sans-se=
rif" bordercolor=3D"white" cellspacing=3D"0" cellpadding=3D"0" width=3D"8=
0%" align=3D"left" bgcolor=3D"white">
<tbody>
<tr>
<td bgcolor=3D"#FFFFFF">
<table style=3D"FONT-SIZE: 10px; FONT-FAMILY: Verdana, Helvetica, sans-se=
rif" bordercolor=3D"white" cellpadding=3D"5" width=3D"100%" align=3D"left=
">
<tbody>
<tr>
<td bgcolor=3D"#FFFFFF">
<table style=3D"WIDTH: 700px; cellpadding: 1; cellspacing: 1" bordercolor=
=3D"white" align=3D"center">
<tbody>
<tr>
<td valign=3D"top"></td>
</tr>
<tr>
<td></td>
</tr>
<tr>
<td valign=3D"top" width=3D"100%">
<table style=3D"FONT-FAMILY: Segoe UI, Verdana, sans-serif" bordercolor=3D=
"white" cellpadding=3D"1" width=3D"100%">
<tbody>
<tr>
<td>
<p><img alt=3D"Image" border=3D"0" src=3D"https://overstock-suppliers.cus=
thelp.com/rnt/rnw/img/enduser/overtock_logo_small.png" /></p>
<p> </p>

<div style=3D"font-family: Verdana,Helvetica,sans-serif; font-size: 10pt;=
 border: 0px; background-color: #C6D3BA; background-image: url('http://ak=
1.ostkcdn.com/img/mxc/favicon.ico'); background-repeat: no-repeat; backgr=
ound-position: left top; padding-left: 20px;"><b>John B.</b><span style=3D=
"FONT-SIZE: 10pt; FLOAT: right; COLOR: #4f4f4f">(07/26/2016 08:50 AM)</sp=
an></div>
<div style=3D"font-family: Verdana,Helvetica,sans-serif; font-size: 10pt;=
 border: 0px;">
<div>
<div><span style=3D"font-family:times new roman;font-size:12px;">Hello,</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">A custom=
er submitted a question regarding SKU#&nbsp; </span><span style=3D"font-s=
tyle:normal;font-weight:normal;font-family:helvetica neue;font-size:12px;=
">18327021</span><span>&nbsp;</span><span style=3D"font-family:times new =
roman;font-size:12px;">&nbsp; &nbsp;</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp; &=
nbsp; &nbsp;&nbsp;</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">Please a=
ssist us in providing an accurate response.</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Product Name: </span><a href=3D"http://www.overstock.com/Home-Ga=
rden/Rolling-Wave-Outdoor-Rug--23-x-8-/11354416/product.html" title=3D"Cl=
ick to follow link: http://www.overstock.com/Home-Garden/Rolling-Wave-Out=
door-Rug--23-x-8-/11354416/product.html" dir=3D"ltr" style=3D"color:#0066=
CC;">Rolling Wave Outdoor Rug (2&#39;3 x 8)</a></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Overstock SKU: </span><span style=3D"font-style:normal;font-weig=
ht:normal;font-family:helvetica neue;font-size:12px;">18327021</span><spa=
n>&nbsp;</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Model #:</span>OVSR8A490</div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Question: Is the latex part of the backing?</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Answer:</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Additional Notes:</span></div>
<div><a href=3D"http://www.overstock.com/Home-Garden/Rolling-Wave-Outdoor=
-Rug--23-x-8-/11354416/product.html" title=3D"Click to follow link: http:=
//www.overstock.com/Home-Garden/Rolling-Wave-Outdoor-Rug--23-x-8-/1135441=
6/product.html" dir=3D"ltr" style=3D"color:#0066CC;">Rolling Wave Outdoor=
 Rug (2&#39;3 x 8)</a></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">For any =
questions, please contact the Moderation Team (<a href=3D"mailto:modteam@=
overstock.com">modteam@overstock.com</a>).</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">Respectf=
ully,</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">John</sp=
an></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">Content =
Moderator</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span><img src=3D"https://help.overstock.com/rnt/rnw/img/enduser/overstock=
/overstock_logo.jpg" width=3D"257" height=3D"50" /></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
</div>


</div>
<br />
<br />
<br />
<br /></td>
</tr>
</tbody>
</table>

</td>
</tr>
<tr>
<td style=3D"FONT-SIZE: 10px; FONT-FAMILY: Verdana, Helvetica, sans-serif=
" valign=3D"top" width=3D"100%" align=3D"center"><br />
<p align=3D"center">=A9 2015 Overstock.com. All rights reserved.</p>
<p style=3D"WIDTH: 600px" alight=3D"left"><font color=3D"#000000" size=3D=
"1" face=3D"Arial">CONFIDENTIALITY NOTICE: This message is intended only =
for the use and review of the individual or entity to which it is address=
ed and may contain information that is privileged and confidential. If th=
e reader of this message is not the intended recipient, or the employee o=
r agent responsible for delivering the message solely to the intended rec=
ipient, you are hereby notified that any dissemination, distribution or c=
opying of this communication is strictly prohibited. If you have received=
 this communication in error, please notify sender immediately by telepho=
ne or return email. Thank you.</font></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<img alt=3D"" height=3D"1" width=3D"1" style=3D"display: none" src=3D"htt=
ps://overstock-suppliers.custhelp.com/rd/APPKHgrxDv8a~Ym~Glwa~yh6vgwq6S75=
Mv_8~zj~PP91.gif"/> <div id=3D"checksum" align=3D"right"><span style=3D"f=
ont-size: 1pt">
[---001:000950:26079---]
</span></div>
</div>
</body>
</html>

--------------Boundary-00=_QVFXVA40000000000000--

