Return-path: Envelope-to: overstock@transocean.com Delivery-date: Tue, 03 May 2016 09:21:34 -0700 Received: from [98.116.181.87] (port=51387 helo=TOWKSTASandy) by vps.transocean.com with esmtpa (Exim 4.86_1) (envelope-from ) id 1axd4n-0007ar-Ob; Tue, 03 May 2016 09:21:33 -0700 Reply-To: From: "Customer Service" To: "'Robin Matejka'" , Cc: "'Shelly Myers'" , "'Henry Quijano Ruiz'" References: <327F54DC4ABC4A43A9D00F66BF55734508BB6C1D@OCDAGMBX03.overstock.com> In-Reply-To: <327F54DC4ABC4A43A9D00F66BF55734508BB6C1D@OCDAGMBX03.overstock.com> Subject: RE: Original order #169611813 Sku#17524565 Returned wrong rug to wrong warehouse Date: Tue, 3 May 2016 12:21:12 -0400 Organization: TO Message-ID: MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_12C0_01D1A536.48BE67B0" X-Mailer: Microsoft Office Outlook 11 Thread-Index: AdGlVZyDp4Cycmq6SyafFshRrOk69wAAdagg X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7601.17609 X-Antivirus: avast! (VPS 160503-0, 05/03/2016), Outbound message X-Antivirus-Status: Clean This is a multi-part message in MIME format. ------=_NextPart_000_12C0_01D1A536.48BE67B0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Thank you for the info. Robin. We do have the rug at the warehouse and I will send the instructions over to them so that they may ship the rug to the address you have provided below. Once I am provided with the tracking number I will forward that onto you. In the meantime should you be in need of anything further please do not hesitate to contact us. Thank you kindly, Sandy N. _____ From: Robin Matejka [mailto:rmatejka@overstock.com] Sent: Tuesday, May 03, 2016 12:13 PM To: overstock@transocean.com Cc: Shelly Myers; Henry Quijano Ruiz Subject: Original order #169611813 Sku#17524565 Returned wrong rug to wrong warehouse Lisa McGean 19157 Chiloquin Dr Bend, OR 97703-7144 Good afternoon. The customer put the wrong label on a rug she returned under tracking number 1ZAW01739096244314. Tracking shows it was delivered to you on 4-28-16 at 12:53 PM and signed for by Ross. This rug should have went back to Courtistan Inc. Can you please return this rug to: COURISTAN INC Two Executive Drive Fort Lee NJ 07024 I apologize for the confusion. Thank you for your assistance. Sincerely, Robin Matejka Customer Care Overstock.com, Inc. _____ CONFIDENTIALITY NOTICE: This message is intended only for the use and review of the individual or entity to which it is addressed and may contain information that is privileged and confidential. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message solely to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify sender immediately by telephone or return email. Thank you. ------=_NextPart_000_12C0_01D1A536.48BE67B0 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Thank you for the info. Robin. =

 

We do have the rug at the warehouse = and I will send the instructions over to them so that they may ship the rug to = the address you have provided below.

 

Once I am provided with the = tracking number I will forward that onto you.

 

In the meantime should you be in = need of anything further please do not hesitate to contact = us.

 

Thank you kindly, Sandy = N.

 

From: Robin = Matejka [mailto:rmatejka@overstock.com]
Sent: Tuesday, May 03, = 2016 12:13 PM
To: = overstock@transocean.com
Cc: Shelly Myers; Henry = Quijano Ruiz
Subject: Original order = #169611813 Sku#17524565 Returned wrong rug to wrong warehouse

 

Lisa McGean 

19157 Chiloquin = Dr 

Bend, OR 97703-7144

 

Good afternoon.

 

The customer put the wrong label on a rug she returned under tracking number = 1ZAW01739096244314.  = Tracking shows it was delivered to you on 4-28-16 at 12:53 PM and signed for by Ross. = This rug should have went back to Courtistan Inc.  Can you please return = this rug to:

 

COURISTAN INC

Two Executive = Drive

Fort = Lee NJ  07024

 

I apologize for the confusion.

 

Thank you for your assistance.

 

Sincerely,

 

Robin Matejka

Customer Care

Overstock.com, Inc.

 

 

 

 

 


CONFIDENTIALITY NOTICE: This message is intended only for the use and = review of the individual or entity to which it is addressed and may contain = information that is privileged and confidential. If the reader of this message is = not the intended recipient, or the employee or agent responsible for delivering = the message solely to the intended recipient, you are hereby notified that = any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please = notify sender immediately by telephone or return email. Thank = you.

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