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Reply-To: <sandyn@transocean.com>
From: "Sandra Noriega" <sandyn@transocean.com>
To: <overstock@transocean.com>
References: <56CF0B54.0000EA.16316@utilwc01.int.rightnowtech.com>
Subject: RE: Open Invalid Tracking Requests 02-25-16 07:10:28
Date: Thu, 25 Feb 2016 11:32:33 -0500
Organization: Trans-Ocean
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Good Morning -

 

For some reason Overstock had an invalid UPS tracking number against their
order #167109416.

 

I have logged onto the site and provided them with the correct tracking no.
and expected delivery date and this task is now closed.

 

Thank you kindly,

Sandy Noriega

Customer Service

Trans-Ocean Imports

1 Barker Avenue | 3rd flr | White Plains, NY 10601

914.949.5656 107 | 914.949.5694 fax

sandyn@transocean.com

 

 

 

Confidentiality Notification: If you are not the intended recipient, please
do not disclose, disseminate, copy, distribute or take any action in
reliance on the contents of this electronic transmission.  If you have
received this electronic transmission in error, please notify us by
telephone and immediately delete this message. As E-mail transmissions
cannot be guaranteed secure or error-free the sender does not accept any
liability for errors or omissions in the contents of this message, which
arise because of electronic transmission. Any documents accompanying this
electronic transmission and the information contained herein belong to the
sender and are privileged and intended only for the use of the individual(s)
named above.

  _____  

From: OSTK Invalid Tracking Tasks [mailto:pcafollowup@overstock.com] 
Sent: Thursday, February 25, 2016 9:10 AM
To: overstock@transocean.com
Subject: Open Invalid Tracking Requests 02-25-16 07:10:28

 

TRANS OCEAN,

Below are the item(s) that are awaiting updated tracking numbers. Please
review them as soon as possible. 

 

Invalid Tracking Requests 


Date Created

Task

Status

Invoice

Due Date


02-25-16 06:36:15

Invalid Tracking Issue

Not Started

167109416

02-27-16


Record Count: 1 

The above items require your immediate attention. Overdue items have been
marked in red and in caps. 



Please contact your PCA if you have any questions or concerns regarding this
email. 

Thank you,


Overstock.com Team 

CONFIDENTIALITY NOTICE: This message is intended only for the use and review
of the individual or entity to which it is addressed and may contain
information that is privileged and confidential. If the reader of this
message is not the intended recipient, or the employee or agent responsible
for delivering the message solely to the intended recipient, you are hereby
notified that any dissemination, distribution or copying of this
communication is strictly prohibited. If you have received this
communication in error, please notify sender immediately by telephone or
return email. Thank you. 



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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Good Morning &#8211;<o:p></o:p></span>=
</font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'>For some reason Overstock had an inval=
id
UPS tracking number against their order #167109416.<o:p></o:p></span></font=
></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=
=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I have logged onto the site and provid=
ed
them with the correct tracking no. and expected delivery date and this task=
 is
now closed.<o:p></o:p></span></font></p>

<div>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3Dti><span style=3D'f=
ont-size:12.0pt;
font-family:ti;color:navy'>&nbsp;</span></font><font color=3Dnavy><span
style=3D'color:navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><em><i><font size=3D3 color=3Dnavy face=3D"Calisto MT"=
><span
style=3D'font-size:12.0pt;font-family:"Calisto MT";color:navy'>Thank you ki=
ndly,</span></font></i></em><font
color=3Dnavy><span style=3D'color:navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D5 color=3Dnavy face=3D"Edwardian Script I=
TC"><span
style=3D'font-size:18.0pt;font-family:"Edwardian Script ITC";color:navy'>Sa=
ndy
Noriega</span></font><font color=3Dnavy><span style=3D'color:navy'><o:p></o=
:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New Roman"><=
span
style=3D'font-size:12.0pt;color:navy'>Customer Service<o:p></o:p></span></f=
ont></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New Roman"><=
span
style=3D'font-size:12.0pt;color:navy'>Trans-Ocean Imports<o:p></o:p></span>=
</font></p>

<p class=3DMsoNormal><st1:Street w:st=3D"on"><st1:address w:st=3D"on"><font=
 size=3D3
  color=3Dnavy face=3D"Times New Roman"><span style=3D'font-size:12.0pt;col=
or:navy'>1
  Barker Avenue</span></font></st1:address></st1:Street><font color=3Dnavy>=
<span
style=3D'color:navy'> | 3rd flr | <st1:place w:st=3D"on"><st1:City w:st=3D"=
on">White
  Plains</st1:City>, <st1:State w:st=3D"on">NY</st1:State> <st1:PostalCode =
w:st=3D"on">10601</st1:PostalCode></st1:place><o:p></o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New Roman"><=
span
style=3D'font-size:12.0pt;color:navy'>914.949.5656&nbsp;107 | 914.949.5694 =
fax<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dblack face=3D"Times New Roman">=
<span
style=3D'font-size:12.0pt;color:black'><a href=3D"mailto:sandyn@transocean.=
com">sandyn@transocean.com</a></span></font><font
color=3Dnavy><span style=3D'color:navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New Roman"><=
span
style=3D'font-size:12.0pt;color:navy'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New Roman"><=
span
style=3D'font-size:12.0pt;color:navy'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New Roman"><=
span
style=3D'font-size:12.0pt;color:navy'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><u><font size=3D2 color=3Dnavy face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:navy'><span style=3D'OUTL=
INE-STYLE: none;
OUTLINE-COLOR: invert;OUTLINE-WIDTH: medium'><span style=3D'OUTLINE-STYLE: =
none;
OUTLINE-COLOR: invert;OUTLINE-WIDTH: medium'>Confidentiality Notification:<=
/span></span></font></u><font
size=3D2 color=3Dnavy face=3DArial><span style=3D'font-size:10.0pt;font-fam=
ily:Arial;
color:navy'> If you are not the intended recipient, please do
not&nbsp;disclose, disseminate, copy, distribute or take any action in reli=
ance
on the contents of this electronic transmission.&nbsp; If you have received=

this electronic transmission in error, please notify us by telephone and
immediately delete this message. As E-mail transmissions cannot be guarante=
ed
secure or error-free the sender does not accept any liability for errors or=

omissions in the contents of this message, which arise because of electroni=
c
transmission. Any documents accompanying this electronic transmission and t=
he
information contained herein belong to the sender and are privileged and
intended only for the use of the individual(s) named above.</span></font><f=
ont
size=3D2 color=3Dblack face=3DArial><span style=3D'font-size:10.0pt;font-fa=
mily:Arial;
color:black'><o:p></o:p></span></font></p>

</div>

<font size=3D3 face=3D"Times New Roman"><span style=3D'font-size:12.0pt;fon=
t-family:
"Times New Roman"'></span></span></font>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font siz=
e=3D3
face=3D"Times New Roman"><span style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span style=3D'font-si=
ze:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> OSTK Inv=
alid
Tracking Tasks [mailto:pcafollowup@overstock.com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, February 25,=
 2016
9:10 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> overstock@transocean.com=
<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> Open Invalid Tracki=
ng
Requests 02-25-16 07:10:28</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D=
'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div>

<p class=3DMsoNormal><st1:place w:st=3D"on"><st1:PlaceName w:st=3D"on"><fon=
t size=3D2
  face=3D"Times New Roman"><span style=3D'font-size:10.5pt'>TRANS</span></f=
ont></st1:PlaceName><font
 size=3D2><span style=3D'font-size:10.5pt'> <st1:PlaceType w:st=3D"on">OCEA=
N</st1:PlaceType></span></font></st1:place><font
size=3D2><span style=3D'font-size:10.5pt'>,<br>
<br>
Below are the item(s) that are awaiting updated tracking numbers. Please re=
view
them as soon as possible. <o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><font size=3D2
face=3D"Times New Roman"><span style=3D'font-size:10.5pt'><o:p>&nbsp;</o:p>=
</span></font></p>

<div>

<div>

<p class=3DMsoNormal><b><font size=3D4 color=3Dred face=3D"Times New Roman"=
><span
style=3D'font-size:15.0pt;color:red;font-weight:bold'>Invalid Tracking Requ=
ests <o:p></o:p></span></font></b></p>

</div>

<table class=3DMsoNormalTable border=3D1 cellspacing=3D0 cellpadding=3D0
 style=3D'border-collapse:collapse;border:none'>
 <tr>
  <td bgcolor=3Dred style=3D'border:solid black 1.0pt;background:red;paddin=
g:1.5pt 5.25pt 1.5pt 5.25pt'>
  <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b><font =
size=3D3
  color=3Dwhite face=3D"Times New Roman"><span style=3D'font-size:12.0pt;co=
lor:white;
  font-weight:bold'>Date Created<o:p></o:p></span></font></b></p>
  </td>
  <td bgcolor=3Dred style=3D'border:solid black 1.0pt;border-left:none;back=
ground:
  red;padding:1.5pt 5.25pt 1.5pt 5.25pt'>
  <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b><font =
size=3D3
  color=3Dwhite face=3D"Times New Roman"><span style=3D'font-size:12.0pt;co=
lor:white;
  font-weight:bold'>Task<o:p></o:p></span></font></b></p>
  </td>
  <td bgcolor=3Dred style=3D'border:solid black 1.0pt;border-left:none;back=
ground:
  red;padding:1.5pt 5.25pt 1.5pt 5.25pt'>
  <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b><font =
size=3D3
  color=3Dwhite face=3D"Times New Roman"><span style=3D'font-size:12.0pt;co=
lor:white;
  font-weight:bold'>Status<o:p></o:p></span></font></b></p>
  </td>
  <td bgcolor=3Dred style=3D'border:solid black 1.0pt;border-left:none;back=
ground:
  red;padding:1.5pt 5.25pt 1.5pt 5.25pt'>
  <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b><font =
size=3D3
  color=3Dwhite face=3D"Times New Roman"><span style=3D'font-size:12.0pt;co=
lor:white;
  font-weight:bold'>Invoice<o:p></o:p></span></font></b></p>
  </td>
  <td bgcolor=3Dred style=3D'border:solid black 1.0pt;border-left:none;back=
ground:
  red;padding:1.5pt 5.25pt 1.5pt 5.25pt'>
  <p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b><font =
size=3D3
  color=3Dwhite face=3D"Times New Roman"><span style=3D'font-size:12.0pt;co=
lor:white;
  font-weight:bold'>Due Date<o:p></o:p></span></font></b></p>
  </td>
 </tr>
 <tr>
  <td style=3D'border:solid black 1.0pt;border-top:none;padding:1.5pt 5.25p=
t 1.5pt 5.25pt'>
  <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
  style=3D'font-size:12.0pt'>02-25-16 06:36:15<o:p></o:p></span></font></p>=

  </td>
  <td style=3D'border-top:none;border-left:none;border-bottom:solid black 1=
=2E0pt;
  border-right:solid black 1.0pt;padding:1.5pt 5.25pt 1.5pt 5.25pt'>
  <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
  style=3D'font-size:12.0pt'>Invalid Tracking Issue<o:p></o:p></span></font=
></p>
  </td>
  <td style=3D'border-top:none;border-left:none;border-bottom:solid black 1=
=2E0pt;
  border-right:solid black 1.0pt;padding:1.5pt 5.25pt 1.5pt 5.25pt'>
  <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
  style=3D'font-size:12.0pt'>Not Started<o:p></o:p></span></font></p>
  </td>
  <td style=3D'border-top:none;border-left:none;border-bottom:solid black 1=
=2E0pt;
  border-right:solid black 1.0pt;padding:1.5pt 5.25pt 1.5pt 5.25pt'>
  <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
  style=3D'font-size:12.0pt'>167109416<o:p></o:p></span></font></p>
  </td>
  <td style=3D'border-top:none;border-left:none;border-bottom:solid black 1=
=2E0pt;
  border-right:solid black 1.0pt;padding:1.5pt 5.25pt 1.5pt 5.25pt'>
  <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span
  style=3D'font-size:12.0pt'>02-27-16<o:p></o:p></span></font></p>
  </td>
 </tr>
 <tr>
  <td style=3D'border:solid black 1.0pt;border-top:none;padding:1.5pt 5.25p=
t 1.5pt 5.25pt'>
  <p class=3DMsoNormal><b><font size=3D3 face=3D"Times New Roman"><span
  style=3D'font-size:12.0pt;font-weight:bold'>Record Count: 1 <o:p></o:p></=
span></font></b></p>
  </td>
  <td colspan=3D4 style=3D'border-top:none;border-left:none;border-bottom:s=
olid black 1.0pt;
  border-right:solid black 1.0pt;padding:1.5pt 5.25pt 1.5pt 5.25pt'>
  <p class=3DMsoNormal><b><font size=3D3 face=3D"Times New Roman"><span
  style=3D'font-size:12.0pt;font-weight:bold'>The above items require your
  immediate attention. Overdue items have been marked in red and in caps. <=
o:p></o:p></span></font></b></p>
  </td>
 </tr>
</table>

</div>

<div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><font size=3D2
face=3D"Times New Roman"><span style=3D'font-size:10.5pt'><br>
<br>
Please contact your PCA if you have any questions or concerns regarding thi=
s
email. <br>
<br>
Thank you,<br>
<br>
<br>
<b><span style=3D'font-weight:bold'>Overstock.com Team</span></b> <o:p></o:=
p></span></font></p>

<div>

<p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font size=
=3D1
color=3Dblack face=3DArial><span style=3D'font-size:8.0pt;font-family:Arial=
;
color:black'>CONFIDENTIALITY NOTICE: This message is intended only for the =
use
and review of the individual or entity to which it is addressed and may con=
tain
information that is privileged and confidential. If the reader of this mess=
age
is not the intended recipient, or the employee or agent responsible for
delivering the message solely to the intended recipient, you are hereby
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