Return-path: <suppliersupport@overstock.com>
Envelope-to: overstock@transocean.com
Delivery-date: Mon, 08 Feb 2016 12:50:37 -0800
Received: from mailgwva05.rightnowtech.com ([129.152.44.125]:44896)
	by vps.transocean.com with esmtps (TLSv1.2:AES256-GCM-SHA384:256)
	(Exim 4.86)
	(envelope-from <suppliersupport@overstock.com>)
	id 1aSslW-0004i1-MR
	for overstock@transocean.com; Mon, 08 Feb 2016 12:50:37 -0800
Received: from [172.21.0.20] ([172.21.0.20:9362] helo=access-wc.rightnowtech.com)
	by rntva125.rnmk.com (envelope-from <suppliersupport@overstock.com>)
	(ecelerity 3.6.13.50539 r(Core:3.6.13.0)) with ESMTP
	id D0/D3-05289-D6FF8B65; Mon, 08 Feb 2016 15:49:49 -0500
Received: from webwc08.int.rightnowtech.com (localhost [127.0.0.1])
	by access-wc.rightnowtech.com ("Mail Server") with SMTP id DF0E997CCD
	for <overstock@transocean.com>; Mon,  8 Feb 2016 12:49:48 -0800 (PST)
Content-Type: Multipart/Alternative;
  boundary="------------Boundary-00=_0VX8BHK0000000000000"
From: "Overstock Support" 
    <suppliersupport@overstock.com>
Reply-To: "Overstock Support" 
    <suppliersupport@overstock.com>
Cc: mckelldath@overstock.com,twarren@overstock.com
To: overstock@transocean.com
Date: Mon, 8 Feb 2016 13:49:48 -0700 (MST)
Subject: Overstock.com Product Q&A - SKU: 17766986 [Incident: 160208-009440]
MIME-Version: 1.0
Message-Id: <RNTT.APNWXArIDv8U~XBgGrsa~yh6vgwq6f3~w_MjgDj~PP~q.1454964588.7iHiNeIZyCEp@webwc08.int.rightnowtech.com>
X-Spam-Status: No, score=1.7
X-Spam-Score: 17
X-Spam-Bar: +
X-Ham-Report: Spam detection software, running on the system "vps.transocean.com",
 has NOT identified this incoming email as spam.  The original
 message has been attached to this so you can view it or label
 similar future email.  If you have any questions, see
 root\@localhost for details.
 
 Content preview:  Recently you requested personal assistance from our on-line
    support center. Below is a summary of your request and our response. We will
    assume your issue has been resolved if we do not hear from you within hours.
    [...] 
 
 Content analysis details:   (1.7 points, 3.5 required)
 
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
 -2.3 RCVD_IN_DNSWL_MED      RBL: Sender listed at http://www.dnswl.org/, medium
                              trust
                             [129.152.44.125 listed in list.dnswl.org]
 -0.0 RCVD_IN_MSPIKE_H3      RBL: Good reputation (+3)
                             [129.152.44.125 listed in wl.mailspike.net]
  4.0 SPF_FAIL               SPF: sender does not match SPF record (fail)
 [SPF failed: Please see http://www.openspf.org/Why?s=mfrom;id=suppliersupport%40overstock.com;ip=129.152.44.125;r=vps.transocean.com]
 -0.0 BAYES_40               BODY: Bayes spam probability is 20 to 40%
                             [score: 0.2074]
  0.0 HTML_MESSAGE           BODY: HTML included in message
 -0.0 RCVD_IN_MSPIKE_WL      Mailspike good senders
X-Spam-Flag: NO


--------------Boundary-00=_0VX8BHK0000000000000
Content-Type: Text/Plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable



Recently you requested personal assistance from our on-line support
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you wi=
thin  hours.

Thank you for allowing us to be of service to you.

To access your question from our support site, click https://overstock-su=
ppliers.custhelp.com/app/account/questions/detail/i_id/30484635/track/APN=
WXArIDv8U~XBgGrsa~yh6vgwq6S75Mv_J~zj~PP9A/

---------------------------------------------------------------

Subject
---------------------------------------------------------------
Overstock.com Product Q&A - SKU: 17766986

Discussion Thread
---------------------------------------------------------------
Response By Email (Emma H.) (02/08/2016 01:49 PM)    =20
Hello Trans,
=20
A customer submitted a question regarding SKU# 17766986 http://www.overst=
ock.com/10707568/product.html    =20
     =20
Please assist us in providing an accurate response.
=95    Product Name: Lasso 20-inch Throw Pillow
=95    Overstock SKU: 17766986
=95    Model #: OVS2SA604
=95    Question: Hi.  Is SPICE the orange color in the lasso pillow?=20
=95    Answer:
=95    Additional Notes:
Click here http://www.overstock.com/Home-Garden/Lasso-20-inch-Throw-Pillo=
w/10707568/product.html  for the production page.
=20
For any questions, please contact the Moderation Team (modteam@overstock.=
com).
=20
Respectfully,
=20
Emma H.
=20
Content Moderator
=20
 (https://help.overstock.com/rnt/rnw/img/enduser/overstock/overstock_logo=
=2Ejpg)
=20





Question Reference # 160208-009440
       Date Created: 02/08/2016 01:49 PM
  Date Last Updated: 02/08/2016 01:49 PM
             Status: Waiting for Partner


[---001:001411:56820---]

--------------Boundary-00=_0VX8BHK0000000000000
Content-Type: Text/Html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://ww=
w.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns=3D"http://www.w3.org/1999/xhtml" xmlns:rn=3D"http://schemas.r=
ightnow.com/crm/document">
<head>
<title></title>

<style type=3D"text/css" xml:space=3D"preserve">
/*<![CDATA[*/
P.MsoNormal {
        MARGIN: 0px
}
LI.MsoNormal {
        MARGIN: 0px
}
DIV.MsoNormal {
        MARGIN: 0px
}
P.MsoListParagraph {
        MARGIN-LEFT: 48px
}
LI.MsoListParagraph {
        MARGIN-LEFT: 48px
}
DIV.MsoListParagraph {
        MARGIN-LEFT: 48px
}
/*]]>*/
</style>
                                                                    =20
</head>
<body style=3D"FONT-SIZE: 10px; FONT-FAMILY: Verdana, Helvetica, sans-ser=
if">

<div title=3D"rntmarker_28225" id=3D"rntmarker_28225">

<table style=3D"FONT-SIZE: 10px; FONT-FAMILY: Verdana, Helvetica, sans-se=
rif" bordercolor=3D"white" cellspacing=3D"0" cellpadding=3D"0" width=3D"8=
0%" align=3D"left" bgcolor=3D"white">
<tbody>
<tr>
<td bgcolor=3D"#FFFFFF">
<table style=3D"FONT-SIZE: 10px; FONT-FAMILY: Verdana, Helvetica, sans-se=
rif" bordercolor=3D"white" cellpadding=3D"5" width=3D"100%" align=3D"left=
">
<tbody>
<tr>
<td bgcolor=3D"#FFFFFF">
<table style=3D"WIDTH: 700px; cellpadding: 1; cellspacing: 1" bordercolor=
=3D"white" align=3D"center">
<tbody>
<tr>
<td valign=3D"top"></td>
</tr>
<tr>
<td></td>
</tr>
<tr>
<td valign=3D"top" width=3D"100%">
<table style=3D"FONT-FAMILY: Segoe UI, Verdana, sans-serif" bordercolor=3D=
"white" cellpadding=3D"1" width=3D"100%">
<tbody>
<tr>
<td>
<p><img alt=3D"Image" border=3D"0" src=3D"https://overstock-suppliers.cus=
thelp.com/rnt/rnw/img/enduser/overtock_logo_small.png" /></p>
<p> </p>

<div style=3D"font-family: Verdana,Helvetica,sans-serif; font-size: 10pt;=
 border: 0px; background-color: #C6D3BA; background-image: url('http://ak=
1.ostkcdn.com/img/mxc/favicon.ico'); background-repeat: no-repeat; backgr=
ound-position: left top; padding-left: 20px;"><b>Emma H.</b><span style=3D=
"FONT-SIZE: 10pt; FLOAT: right; COLOR: #4f4f4f">(02/08/2016 01:49 PM)</sp=
an></div>
<div style=3D"font-family: Verdana,Helvetica,sans-serif; font-size: 10pt;=
 border: 0px;">
<div>
<div><span style=3D"font-family:times new roman;font-size:12px;">Hello Tr=
ans,</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">A custom=
er submitted a question regarding SKU# </span><a href=3D"http://www.overs=
tock.com/10707568/product.html" title=3D"Click to follow link: http://www=
=2Eoverstock.com/10707568/product.html" dir=3D"ltr" style=3D"color:#0066C=
C;"><span>17766986</span></a><span style=3D"font-family:times new roman;f=
ont-size:12px;">&nbsp; &nbsp;&nbsp;</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp; &=
nbsp; &nbsp;&nbsp;</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">Please a=
ssist us in providing an accurate response.</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Product Name: Lasso 20-inch Throw Pillow</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Overstock SKU: 17766986</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Model #: OVS2SA604</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Question: Hi.&nbsp; Is SPICE the orange color in the lasso pillo=
w?&nbsp;</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Answer:</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">=95&nbsp=
; &nbsp; Additional Notes:</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;"><a targe=
t =3D 'new' title=3D'Click to follow link http://www.overstock.com/Home-G=
arden/Lasso-20-inch-Throw-Pillow/10707568/product.html'  href=3D"http://w=
ww.overstock.com/Home-Garden/Lasso-20-inch-Throw-Pillow/10707568/product.=
html">Click here</a> for the production page.</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">For any =
questions, please contact the Moderation Team (<a href=3D"mailto:modteam@=
overstock.com">modteam@overstock.com</a>).</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">Respectf=
ully,</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">Emma H.<=
/span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">Content =
Moderator</span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span><img src=3D"https://help.overstock.com/rnt/rnw/img/enduser/overstock=
/overstock_logo.jpg" width=3D"257" height=3D"50" /></div>
<div><span style=3D"font-family:times new roman;font-size:12px;">&nbsp;</=
span></div>
</div>


</div>
<br />
<br />
<br />
<br /></td>
</tr>
</tbody>
</table>

</td>
</tr>
<tr>
<td style=3D"FONT-SIZE: 10px; FONT-FAMILY: Verdana, Helvetica, sans-serif=
" valign=3D"top" width=3D"100%" align=3D"center"><br />
<p align=3D"center">=A9 2015 Overstock.com. All rights reserved.</p>
<p style=3D"WIDTH: 600px" alight=3D"left"><font color=3D"#000000" size=3D=
"1" face=3D"Arial">CONFIDENTIALITY NOTICE: This message is intended only =
for the use and review of the individual or entity to which it is address=
ed and may contain information that is privileged and confidential. If th=
e reader of this message is not the intended recipient, or the employee o=
r agent responsible for delivering the message solely to the intended rec=
ipient, you are hereby notified that any dissemination, distribution or c=
opying of this communication is strictly prohibited. If you have received=
 this communication in error, please notify sender immediately by telepho=
ne or return email. Thank you.</font></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<img alt=3D"" height=3D"1" width=3D"1" style=3D"display: none" src=3D"htt=
ps://overstock-suppliers.custhelp.com/rd/APNWXArIDv8U~XBgGrsa~yh6vgwq6S75=
Mv_J~zj~PP9A.gif"/> <div id=3D"checksum" align=3D"right"><span style=3D"f=
ont-size: 1pt">
[---001:000968:28225---]
</span></div>
</div>
</body>
</html>

--------------Boundary-00=_0VX8BHK0000000000000--

