Return-path: Envelope-to: overstock@transocean.com Delivery-date: Tue, 15 Dec 2015 11:57:10 -0800 Received: from mailgwca03.rightnowtech.com ([216.136.162.123]:35955) by vps.transocean.com with esmtps (TLSv1:AES256-SHA:256) (Exim 4.86) (envelope-from ) id 1a8vic-00034w-Ki for overstock@transocean.com; Tue, 15 Dec 2015 11:57:10 -0800 Received: from [10.0.6.53] ([10.0.6.53:32472] helo=access-wc.rightnowtech.com) by rntca125.rnmk.com (envelope-from ) (ecelerity 2.2.2.45 r(34222M)) with ESMTP id EC/D1-06286-76070765; Tue, 15 Dec 2015 11:56:23 -0800 Received: from webwc09.int.rightnowtech.com (localhost [127.0.0.1]) by access-wc.rightnowtech.com ("Mail Server") with SMTP id 8558B238F15 for ; Tue, 15 Dec 2015 11:56:23 -0800 (PST) Content-Type: Multipart/Alternative; boundary="------------Boundary-00=_ZP0FVA40000000000000" From: "Overstock Support" Reply-To: "Overstock Support" To: overstock@transocean.com Date: Tue, 15 Dec 2015 12:56:23 -0700 (MST) Subject: Overstock.com Product Q&A 17766998 [Incident: 151214-020621] MIME-Version: 1.0 Message-Id: X-Spam-Status: No, score=-8.3 X-Spam-Score: -82 X-Spam-Bar: -------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days. [...] Content analysis details: (-8.3 points, 3.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- -2.3 RCVD_IN_DNSWL_MED RBL: Sender listed at http://www.dnswl.org/, medium trust [216.136.162.123 listed in list.dnswl.org] -0.2 RCVD_IN_IADB_RDNS RBL: IADB: Sender has reverse DNS record [216.136.162.123 listed in iadb.isipp.com] -1.5 RCVD_IN_IADB_OPTIN RBL: IADB: All mailing list mail is opt-in -0.0 RCVD_IN_IADB_UT_CPR_MAT RBL: IADB: Sends no material under Utah's CPR -0.0 RCVD_IN_IADB_LISTED RBL: Participates in the IADB system -2.2 RCVD_IN_IADB_VOUCHED RBL: ISIPP IADB lists as vouched-for sender -0.1 RCVD_IN_IADB_SPF RBL: IADB: Sender publishes SPF record -0.0 RCVD_IN_IADB_SENDERID RBL: IADB: Sender publishes Sender ID record -0.1 RCVD_IN_IADB_DK RBL: IADB: Sender publishes Domain Keys record -0.0 SPF_PASS SPF: sender matches SPF record -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3) [216.136.162.123 listed in wl.mailspike.net] -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders X-Spam-Flag: NO --------------Boundary-00=_ZP0FVA40000000000000 Content-Type: Text/Plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it wit= hin the next 7 days. Thank you for allowing us to be of service to you. To access your question from our support site, click https://overstock-su= ppliers.custhelp.com/app/account/questions/detail/i_id/29586716/track/APP= seArHDv8U~eumGnga~yh8vgwq6S75Mv~5~zj~PP8w/ --------------------------------------------------------------- Subject --------------------------------------------------------------- Overstock.com Product Q&A 17766998 Discussion Thread --------------------------------------------------------------- Response By Email (Denise S.) (12/15/2015 12:56 PM) =20 Thank you Customer By CSS Email (Rob Malena) (12/15/2015 10:58 AM) =20 Hi Denise, Thank you for your question. The "Gypsy" is comprised of Red, Green, Yellow and Orange and White. The "Downtown"is comprised of Black, Grays, Beige, Tan and White. I hope this information helps. If there is anything else I can do, please= don't hesitate to contact me. Thank you! Rob Malena = = = =20 -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------- -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= --------------------------------------------------------------------- -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= --------------------------------------------------------------------- -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= --------------------------------------------------------------------- -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= --------------------------------------------------------------------- -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------------= -------------------------------------------------------------------- From: Overstock Support [mailto:suppliersupport@overstock.com] Sent: Monday, December 14, 2015 3:59 PM To: overstock@transocean.com Subject: Overstock.com Product Q&A 17766998 [Incident: 151214-020621] Response By Email (Denise S.) (12/14/2015 01:58 PM) =20 Hello Trans, =20 A customer submitted a question regarding SKU# 17766998 =20 =20 Please assist us in providing an accurate response. =95 Product Name: Vertical Stripe Throw Pillow =20 =95 Overstock SKU: 17766998=20 =95 Model #:OVS1SA020=20 =95 Question: which color palette is downtown and which is gypsy. they= dont make that very clear. and I dont want to order the black striped pi= llow. =95 Answer: =95 =20 =20 For any questions, please contact the Moderation Team (modteam@overstock.= com). =20 Respectfully, =20 Denise S. =20 Content Moderator =20 (https://help.overstock.com/rnt/rnw/img/enduser/overstock/overstock_logo= =2Ejpg) =20 Question Reference # 151214-020621 Date Created: 12/14/2015 01:58 PM Date Last Updated: 12/15/2015 12:56 PM Status: Solved [---001:006331:38052---] --------------Boundary-00=_ZP0FVA40000000000000 Content-Type: Text/Html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable =20

3D"Image"


Denise S.(12/15/2015 12:56 PM)<= /span>
Thank you


Rob Malena(12/15/2015 10:58 AM)
Hi Denise,
Thank = you for your question.
The &q= uot;Gypsy" is comprised of Red, Green, Yellow and Orange and White.<= /span>
The &q= uot;Downtown"is comprised of Black, Grays, Beige, Tan and White.
I hope= this information helps. If there is anything else I can do, please don&#= 39;t hesitate to contact me.
Thank = you!
Rob Ma= lena

From: Overstock Support [mailto:<= a href=3D"mailto:suppliersupport@overstock.com">suppliersupport@overstock= =2Ecom]
Sent: Monday, December 14, 2015 3:59 PM
To: overstock@transoce= an.com
Subject: Overstock.com Product Q&A 17766998 [Incident: 151214-= 020621]



Denise S.(12/14/2015 01:58 PM)<= /span>
Hello Tr= ans,
 
A custom= er submitted a question regarding SKU# 17766998 =    =  
  &= nbsp;   
Please a= ssist us in providing an accurate response.
=95 = ;   Product Name: Vertical Stripe Throw Pillow
 
=95 = ;   Overstock SKU: 17766998 
=95 = ;   Model #:OVS1SA020 
=95 = ;   Question: which color palette is downtown and which= is gypsy. they dont make that very clear. and I dont want to order the b= lack striped pillow.
=95 = ;   Answer:
=95 = ;  
 
For any = questions, please contact the Moderation Team (modteam@overstock.com).
 
Respectf= ully,
 
Denise S= =2E
 
Content = Moderator
 
 
 

=A9 2015 Overstock.com. All rights reserved.

CONFIDENTIALITY NOTICE: This message is intended only = for the use and review of the individual or entity to which it is address= ed and may contain information that is privileged and confidential. If th= e reader of this message is not the intended recipient, or the employee o= r agent responsible for delivering the message solely to the intended rec= ipient, you are hereby notified that any dissemination, distribution or c= opying of this communication is strictly prohibited. If you have received= this communication in error, please notify sender immediately by telepho= ne or return email. Thank you.
3D""
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