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From: McKell Barber <mckelldath@overstock.com>
To: "sandyn@transocean.com" <sandyn@transocean.com>,
	"overstock@transocean.com" <overstock@transocean.com>
Subject: RE: No Scan
Thread-Topic: No Scan
Thread-Index: AdEt8vyVAniF0k5dRDmbL5vdiE7QRgAAtG9gAAGjVvAAAF7uEA==
Date: Thu, 3 Dec 2015 19:07:31 +0000
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 Content preview:  Thank you for the update Sandy! McKell Barber Partner Care
    Associate 801-947-3189 Monday-Friday 9:00 AM to 5:00 PM MST [Description:
    cid:image004.png@01D11D6E.312B3BA0] From: Sandra Noriega [mailto:sandyn@transocean.com]
    Sent: Thursday, December 03, 2015 11:57 AM To: sandyn@transocean.com; McKell
    Barber; overstock@transocean.com Subject: RE: No Scan [...] 
 
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Thank you for the update Sandy!

McKell Barber
Partner Care Associate
801-947-3189
Monday-Friday 9:00 AM to 5:00 PM MST
[Description: cid:image004.png@01D11D6E.312B3BA0]


From: Sandra Noriega [mailto:sandyn@transocean.com]
Sent: Thursday, December 03, 2015 11:57 AM
To: sandyn@transocean.com; McKell Barber; overstock@transocean.com
Subject: RE: No Scan

Hello Mckell -

Please see status update-

Your trailer was line hauled to Haggerstown MD and is part of a major backl=
og there, you should see movement in the next 12-24 hours. Very sorry for t=
his service failure. Please feel free to give my number to customers for fu=
rther help.



Thank you kindly,
Sandy Noriega
Customer Service
Trans-Ocean Imports
1 Barker Avenue | 3rd flr | White Plains, NY 10601
914.949.5656 107 | 914.949.5694 fax
sandyn@transocean.com<mailto:sandyn@transocean.com>

Confidentiality Notification: If you are not the intended recipient, please=
 do not disclose, disseminate, copy, distribute or take any action in relia=
nce on the contents of this electronic transmission.  If you have received =
this electronic transmission in error, please notify us by telephone and im=
mediately delete this message. As E-mail transmissions cannot be guaranteed=
 secure or error-free the sender does not accept any liability for errors o=
r omissions in the contents of this message, which arise because of electro=
nic transmission. Any documents accompanying this electronic transmission a=
nd the information contained herein belong to the sender and are privileged=
 and intended only for the use of the individual(s) named above.
________________________________
From: Sandra Noriega [mailto:sandyn@transocean.com]
Sent: Thursday, December 03, 2015 1:19 PM
To: 'McKell Barber'; 'overstock@transocean.com'
Subject: RE: No Scan

Hello Mckell-

We did ship the two po's noted below. It seems as if a container was lost b=
y Fedex.
The traffic manager is working with Fedex to have the shipment located.

I should have updated info. by tomorrow. I do apologize for the inconvenien=
ce that this will cause.

Thank you kindly,
Sandy Noriega
Customer Service
Trans-Ocean Imports
1 Barker Avenue | 3rd flr | White Plains, NY 10601
914.949.5656 107 | 914.949.5694 fax
sandyn@transocean.com<mailto:sandyn@transocean.com>

Confidentiality Notification: If you are not the intended recipient, please=
 do not disclose, disseminate, copy, distribute or take any action in relia=
nce on the contents of this electronic transmission.  If you have received =
this electronic transmission in error, please notify us by telephone and im=
mediately delete this message. As E-mail transmissions cannot be guaranteed=
 secure or error-free the sender does not accept any liability for errors o=
r omissions in the contents of this message, which arise because of electro=
nic transmission. Any documents accompanying this electronic transmission a=
nd the information contained herein belong to the sender and are privileged=
 and intended only for the use of the individual(s) named above.
________________________________
From: McKell Barber [mailto:mckelldath@overstock.com]
Sent: Thursday, December 03, 2015 12:50 PM
To: overstock@transocean.com
Subject: No Scan

Hi,

The tracking information for the following POs have not updated since the l=
abels were created. Can you confirm these orders were shipped and, if so, t=
hat we have the correct tracking information?

162186237
162224935

Let me know if you have any questions.

Thank you!

McKell Barber
Partner Care Associate
801-947-3189
Monday-Friday 9:00 AM to 5:00 PM MST
[Description: Description: cid:image004.png@01D11D6E.312B3BA0]



________________________________

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 strictly prohibited. If you have received this communication in error, ple=
ase notify sender immediately by telephone or return email. Thank you.

________________________________
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________________________________

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<div class=3D"WordSection1">
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Thank you for the upda=
te Sandy!</span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">&nbsp;</span></p>
<div>
<p class=3D"MsoNormal"><b><span style=3D"color:#1F497D">McKell Barber</span=
></b></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Partner Care Associate=
</span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">801-947-3189</span></p=
>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Monday-Friday 9:00 AM =
to 5:00 PM MST</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt; color:black"><img w=
idth=3D"172" height=3D"30" id=3D"Picture_x0020_1" src=3D"cid:image002.png@0=
1D12DC3.2EB26190" alt=3D"Description: cid:image004.png@01D11D6E.312B3BA0"><=
/span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">&nbsp;</span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">&nbsp;</span></p>
<div>
<div style=3D"border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt; font-family:&quo=
t;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style=3D"font-=
size:10.0pt; font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> Sandra=
 Noriega [mailto:sandyn@transocean.com]
<br>
<b>Sent:</b> Thursday, December 03, 2015 11:57 AM<br>
<b>To:</b> sandyn@transocean.com; McKell Barber; overstock@transocean.com<b=
r>
<b>Subject:</b> RE: No Scan</span></p>
</div>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:&quot;A=
rial&quot;,&quot;sans-serif&quot;; color:navy">Hello Mckell &#8211;</span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:&quot;A=
rial&quot;,&quot;sans-serif&quot;; color:navy">&nbsp;</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:&quot;A=
rial&quot;,&quot;sans-serif&quot;; color:navy">Please see status update-</s=
pan></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:&quot;A=
rial&quot;,&quot;sans-serif&quot;; color:navy">&nbsp;</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt; font-family:&quot;T=
imes New Roman&quot;,&quot;serif&quot;">Your trailer was line hauled to Hag=
gerstown MD and is part of a major backlog there, you should see movement i=
n the next 12-24 hours. Very sorry for this service failure.
 Please feel free to give my number to customers for further help.</span></=
p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:&quot;A=
rial&quot;,&quot;sans-serif&quot;; color:navy">&nbsp;</span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:ti; color:navy">&nbsp;</s=
pan></p>
<p class=3D"MsoNormal"><span style=3D"color:navy">&nbsp;</span><span style=
=3D"font-family:&quot;Times New Roman&quot;,&quot;serif&quot;; color:navy">=
</span></p>
<p class=3D"MsoNormal"><em><span style=3D"font-family:&quot;Calisto MT&quot=
;; color:navy">Thank you kindly,</span></em><span style=3D"color:navy"></sp=
an></p>
<p class=3D"MsoNormal"><span style=3D"font-size:18.0pt; font-family:&quot;E=
dwardian Script ITC&quot;; color:navy">Sandy Noriega</span><span style=3D"c=
olor:navy"></span></p>
<p class=3D"MsoNormal"><span style=3D"color:navy">Customer Service</span></=
p>
<p class=3D"MsoNormal"><span style=3D"color:navy">Trans-Ocean Imports</span=
></p>
<p class=3D"MsoNormal"><span style=3D"color:navy">1 Barker Avenue | 3rd flr=
 | White Plains, NY 10601</span></p>
<p class=3D"MsoNormal"><span style=3D"color:navy">914.949.5656&nbsp;107 | 9=
14.949.5694 fax</span></p>
<p class=3D"MsoNormal"><span style=3D"color:black"><a href=3D"mailto:sandyn=
@transocean.com">sandyn@transocean.com</a></span><span style=3D"color:navy"=
></span></p>
<p class=3D"MsoNormal"><span style=3D"color:navy">&nbsp;</span></p>
<p class=3D"MsoNormal"><u><span style=3D"font-size:10.0pt; font-family:&quo=
t;Arial&quot;,&quot;sans-serif&quot;; color:navy">Confidentiality Notificat=
ion:</span></u><span style=3D"font-size:10.0pt; font-family:&quot;Arial&quo=
t;,&quot;sans-serif&quot;; color:navy"> If you are not the intended recipie=
nt,
 please do not&nbsp;disclose, disseminate, copy, distribute or take any act=
ion in reliance on the contents of this electronic transmission.&nbsp; If y=
ou have received this electronic transmission in error, please notify us by=
 telephone and immediately delete this message.
 As E-mail transmissions cannot be guaranteed secure or error-free the send=
er does not accept any liability for errors or omissions in the contents of=
 this message, which arise because of electronic transmission. Any document=
s accompanying this electronic transmission
 and the information contained herein belong to the sender and are privileg=
ed and intended only for the use of the individual(s) named above.</span><s=
pan style=3D"font-size:10.0pt; font-family:&quot;Arial&quot;,&quot;sans-ser=
if&quot;; color:black"></span></p>
</div>
<div>
<div class=3D"MsoNormal" align=3D"center" style=3D"text-align:center"><span=
 style=3D"font-size:12.0pt; font-family:&quot;Times New Roman&quot;,&quot;s=
erif&quot;">
<hr size=3D"2" width=3D"100%" align=3D"center">
</span></div>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt; font-family:&quo=
t;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style=3D"font-=
size:10.0pt; font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> Sandra=
 Noriega [mailto:sandyn@transocean.com]
<br>
<b>Sent:</b> Thursday, December 03, 2015 1:19 PM<br>
<b>To:</b> 'McKell Barber'; 'overstock@transocean.com'<br>
<b>Subject:</b> RE: No Scan</span><span style=3D"font-size:12.0pt; font-fam=
ily:&quot;Times New Roman&quot;,&quot;serif&quot;"></span></p>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:&quot;A=
rial&quot;,&quot;sans-serif&quot;; color:navy">Hello Mckell-</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:&quot;A=
rial&quot;,&quot;sans-serif&quot;; color:navy">&nbsp;</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:&quot;A=
rial&quot;,&quot;sans-serif&quot;; color:navy">We did ship the two po&#8217=
;s noted below. It seems as if a container was lost by Fedex.</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:&quot;A=
rial&quot;,&quot;sans-serif&quot;; color:navy">The traffic manager is worki=
ng with Fedex to have the shipment located.
</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:&quot;A=
rial&quot;,&quot;sans-serif&quot;; color:navy">&nbsp;</span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:&quot;A=
rial&quot;,&quot;sans-serif&quot;; color:navy">I should have updated info. =
by tomorrow. I do apologize for the inconvenience that this will cause.</sp=
an><span style=3D"font-family:ti; color:navy">&nbsp;</span></p>
<p class=3D"MsoNormal"><span style=3D"color:navy">&nbsp;</span><span style=
=3D"font-family:&quot;Times New Roman&quot;,&quot;serif&quot;; color:navy">=
</span></p>
<p class=3D"MsoNormal"><em><span style=3D"font-family:&quot;Calisto MT&quot=
;; color:navy">Thank you kindly,</span></em><span style=3D"color:navy"></sp=
an></p>
<p class=3D"MsoNormal"><span style=3D"font-size:18.0pt; font-family:&quot;E=
dwardian Script ITC&quot;; color:navy">Sandy Noriega</span><span style=3D"c=
olor:navy"></span></p>
<p class=3D"MsoNormal"><span style=3D"color:navy">Customer Service</span></=
p>
<p class=3D"MsoNormal"><span style=3D"color:navy">Trans-Ocean Imports</span=
></p>
<p class=3D"MsoNormal"><span style=3D"color:navy">1 Barker Avenue | 3rd flr=
 | White Plains, NY 10601</span></p>
<p class=3D"MsoNormal"><span style=3D"color:navy">914.949.5656&nbsp;107 | 9=
14.949.5694 fax</span></p>
<p class=3D"MsoNormal"><span style=3D"color:black"><a href=3D"mailto:sandyn=
@transocean.com">sandyn@transocean.com</a></span><span style=3D"color:navy"=
></span></p>
<p class=3D"MsoNormal"><span style=3D"color:navy">&nbsp;</span></p>
<p class=3D"MsoNormal"><u><span style=3D"font-size:10.0pt; font-family:&quo=
t;Arial&quot;,&quot;sans-serif&quot;; color:navy">Confidentiality Notificat=
ion:</span></u><span style=3D"font-size:10.0pt; font-family:&quot;Arial&quo=
t;,&quot;sans-serif&quot;; color:navy"> If you are not the intended recipie=
nt,
 please do not&nbsp;disclose, disseminate, copy, distribute or take any act=
ion in reliance on the contents of this electronic transmission.&nbsp; If y=
ou have received this electronic transmission in error, please notify us by=
 telephone and immediately delete this message.
 As E-mail transmissions cannot be guaranteed secure or error-free the send=
er does not accept any liability for errors or omissions in the contents of=
 this message, which arise because of electronic transmission. Any document=
s accompanying this electronic transmission
 and the information contained herein belong to the sender and are privileg=
ed and intended only for the use of the individual(s) named above.</span><s=
pan style=3D"font-size:10.0pt; font-family:&quot;Arial&quot;,&quot;sans-ser=
if&quot;; color:black"></span></p>
</div>
<div>
<div class=3D"MsoNormal" align=3D"center" style=3D"text-align:center"><span=
 style=3D"font-size:12.0pt; font-family:&quot;Times New Roman&quot;,&quot;s=
erif&quot;">
<hr size=3D"2" width=3D"100%" align=3D"center">
</span></div>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt; font-family:&quo=
t;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style=3D"font-=
size:10.0pt; font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> McKell=
 Barber [mailto:mckelldath@overstock.com]
<br>
<b>Sent:</b> Thursday, December 03, 2015 12:50 PM<br>
<b>To:</b> overstock@transocean.com<br>
<b>Subject:</b> No Scan</span><span style=3D"font-size:12.0pt; font-family:=
&quot;Times New Roman&quot;,&quot;serif&quot;"></span></p>
</div>
<p class=3D"MsoNormal">&nbsp;</p>
<div>
<p class=3D"MsoNormal">Hi,</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">The tracking information for the following POs have =
not updated since the labels were created. Can you confirm these orders wer=
e shipped and, if so, that we have the correct tracking information?</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">162186237</p>
<p class=3D"MsoNormal">162224935</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Let me know if you have any questions.</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal">Thank you!</p>
<p class=3D"MsoNormal">&nbsp;</p>
<p class=3D"MsoNormal"><b>McKell Barber</b></p>
<p class=3D"MsoNormal">Partner Care Associate</p>
<p class=3D"MsoNormal">801-947-3189</p>
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