Return-Path: Delivered-To: Niss@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id EJ+MD2rju1ofOQAAInt2oQ for ; Wed, 28 Mar 2018 11:48:10 -0700 Return-path: Envelope-to: Niss@transocean.com Delivery-date: Wed, 28 Mar 2018 11:48:10 -0700 Received: from smtp94.iad3a.emailsrvr.com ([173.203.187.94]:44879) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f1G77-0003n8-EL for Niss@transocean.com; Wed, 28 Mar 2018 11:48:10 -0700 Received: from smtp4.relay.iad3a.emailsrvr.com (localhost [127.0.0.1]) by smtp4.relay.iad3a.emailsrvr.com (SMTP Server) with ESMTP id B08C95824 for ; Wed, 28 Mar 2018 14:47:20 -0400 (EDT) X-Auth-ID: helpdesk@robocom.com Received: by smtp4.relay.iad3a.emailsrvr.com (Authenticated sender: helpdesk-AT-robocom.com) with ESMTPA id 7AEE65612 for ; Wed, 28 Mar 2018 14:47:20 -0400 (EDT) X-Sender-Id: helpdesk@robocom.com Received: from robocom.com ([UNAVAILABLE]. [216.157.93.243]) by 0.0.0.0:25 (trex/5.7.12); Wed, 28 Mar 2018 14:47:20 -0400 Message-ID: <380-220183328184711201@robocom.com> Message-ID: From: "Robocom Support" To: Niss@transocean.com Subject: RE: (Incident # P24-21532)Debit Memo [163082] Date: Wed, 28 Mar 2018 14:47:11 -0400 MIME-Version: 1.0 Content-Type: text/html; charset=UTF-8 X-Spam-Status: No, score=0.7 X-Spam-Score: 7 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi, Niss. As discussed: Void the Check (currently this DM is at a $0 balance, as a check was issued) and print/post the check void register. Then enter an IN transaction in APVE with the incorrect March date - the same date that was used for the DM. Then enter another DM transaction in APVE with the correct date. If you want to clear the DM and IN with the incorrect March date, you can select both of these on an APIP/Manual Check Run and the system will allow a $0 check to be issued from this program. Kathy Robocom Support [...] Content analysis details: (0.7 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] 1.5 SPF_SOFTFAIL SPF: sender does not match SPF record (softfail) 0.0 HTML_MESSAGE BODY: HTML included in message 0.7 MIME_HTML_ONLY BODY: Message only has text/html MIME parts -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.4 HTML_MIME_NO_HTML_TAG HTML-only message, but there is no HTML tag X-Spam-Flag: NO
Hi, Niss.
As discussed:
Void the Check (currently this DM is at a $0 balance, as a check was issued) and print/post the check void register.
Then enter an IN transaction in APVE with the incorrect March date - the same date that was used for the DM.
Then enter another DM transaction in APVE with the correct date.
If you want to clear the DM and IN with the incorrect March date, you can select both of these on an APIP/Manual Check Run and the system will allow a $0 check to be issued from this program.
Kathy
Robocom Support

>>>On 03/28/2018, you wrote:

Hi Kathy,

It for vendor 903061

Debit Memo DM031618

The voucher for that memo is 200432

Niss Lovera

Accounting

Trans-Ocean Imports

10 Midland Ave Suite M00, Port Chester NY, 10573

914.949.5656 x148 | 914.937-3140 fax

niss@transocean.com

Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above.

From: Robocom Support <helpdesk@robocom.com>
Sent: Wednesday, March 28, 2018 1:21 PM
To: Niss@transocean.com
Subject: Re: (Incident # P24-21532)Debit Memo [163068]

Niss, you need to provide me with information to research on your system. What vendor? What is the DM number? I have to look at the source data to be able to tell you how to correct it.
Thanks!
Kathy
Robocom Support

>>>On 03/28/2018, you wrote:

I would like to know if I can undo a DM (debit memo) that was already applied or if I can void it out?

Niss Lovera

Accounting

Trans-Ocean Imports

10 Midland Ave Suite M00, Port Chester NY, 10573

914.949.5656 x148 | 914.937-3140 fax

niss@transocean.com

Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error , please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above.