Envelope-to: niss@transocean.com
Delivery-date: Wed, 10 Jan 2018 08:31:46 -0800
Message-ID: <380-220181310163056201@robocom.com>
Message-ID: <tex.MSP24.MSI20176.MSE154533.01-10-2018-11-30-46@Web.cel>
From: "Robocom Support" <helpdesk@robocom.com>
To: niss@transocean.com
Subject: (Incident ID# P24-20176) APIP/APCP Issue [154533]
Date: Wed, 10 Jan 2018 11:30:56 -0500
MIME-Version: 1.0
Content-type: text/plain; charset=UTF-8
 
 Content preview:  Niss, As discussed, since the user answered Y to prompt 'Did
    checks print correctly' and all of the payments therefore released to the
    A/P Final Check Register, then you will need to run APFCR to update the payments.
    You can then go to program APCVM and enter the bank and the check date in
    the LIST mode. This will display a list of all the checks. Mark those that
    you wish to void -- be sure to set the void date to the same date as the
   check date. Once you have selected the checks to void, release to the AP Check
    Void Register and then go to program APCVR and print the register and update
    it. [...] 
 
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Niss,

As discussed, since the user answered Y to prompt 'Did checks print correctly' and all of the payments therefore released to the A/P Final Check Register, then you will need to run APFCR to update the payments.  You can then go to program APCVM and enter the bank and the check date in the LIST mode.  This will display a list of all the checks.  Mark those that you wish to void -- be sure to set the void date to the same date as the check date.  Once you have selected the checks to void, release to the AP Check Void Register and then go to program APCVR and print the register and update it.  

In the future, please direct all questions you may have to helpdesk@robocom.com
We are required to have a helpdesk ticket in for all calls we take.  Once you submit the request, if you wish to call me, feel free to do so.

Thanks,

Kathy
Robocom Support