Return-Path: <804-JLJ-529.0.145445.0.0.70680.9.17260390@em-sj-77.mktomail.com> Received: from vps.transocean.com by vps.transocean.com with LMTP id 2AM3FQ9goVpySAAAInt2oQ ; Thu, 08 Mar 2018 08:08:47 -0800 Return-path: <804-JLJ-529.0.145445.0.0.70680.9.17260390@em-sj-77.mktomail.com> Envelope-to: naran@transocean.com Delivery-date: Thu, 08 Mar 2018 08:08:47 -0800 Received: from em-sj-46.mktomail.com ([199.15.214.46]:45715) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from <804-JLJ-529.0.145445.0.0.70680.9.17260390@em-sj-77.mktomail.com>) id 1ety5p-0004sA-G3 for naran@transocean.com; Thu, 08 Mar 2018 08:08:47 -0800 X-MSFBL: bmFyYW5AdHJhbnNvY2Vhbi5jb21AZHZwLTE5OS0xNS0yMTQtNDZAYmctc2otMDFA ODA0LUpMSi01Mjk6MTA2NTE2OjUyMjgwOjIyOTg0NTowOjcwNjgwOjk6MTQ1NDQ1 OjE3MjYwMzkw Received: from [10.0.87.249] ([10.0.87.249:49819] helo=sjmas01.marketo.org) by sjmta17.marketo.org (envelope-from ) (ecelerity 3.6.8.47404 r(Core:3.6.8.0)) with ESMTP id 3D/1E-18997-0DF51AA5; Thu, 08 Mar 2018 10:07:44 -0600 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1520525264; s=m1; d=houzz.com; i=@houzz.com; h=Date:From:To:Subject:MIME-Version:Content-Type; bh=MP02kYFr+b46xxU54oV1NIUuX2JHwrNpRPSa/IcTk+8=; b=hcEA3NGxJ4UAVbodv2dTh27oef9U887WZIQo01A6Jpbop6zZOnzol6/lYw7PKFec i2GAeIr82ybFbkyoZmNKHzC8nbMEt4y6Kv58jJv2mtR8A3ydSNSazhjiJjP7cEW80NR Ra9XkqYsyi2ghc9qBzDKsgj6Vb4fe6PTe+WaBPzQ= DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1520525264; s=m1; d=mktomail.com; i=@mktomail.com; h=Date:From:To:Subject:MIME-Version:Content-Type; bh=MP02kYFr+b46xxU54oV1NIUuX2JHwrNpRPSa/IcTk+8=; b=PNP/1CP4PvFW5ptyaS6yeETdXFxqrw3UgfECr9stlA5ITcqCHpfTj6JTHAh40ACs 9AzhB3z2s6daBxJMOGtZWzy7k4vzojeiYrLHvmxNSLNDH9ceGEwmNRsLOTYvA1JgQHa 2ada7c8M4MV0GkgoQaIkP77xqYuYAJRsBFFbmVXc= Date: Thu, 8 Mar 2018 10:07:44 -0600 (CST) From: The Houzz Team Reply-To: vendorsupport@houzz.com To: naran@transocean.com Message-ID: <1737660384.1152106321.1520525264169.JavaMail.root@sjmas01.marketo.org> Subject: Update: Non-Compliance Fees in Vendor Dashboard MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_1152106320_712458069.1520525264169" X-Binding: bg-sj-01 X-MarketoID: 804-JLJ-529:106516:52280:229845:0:70680:9:145445:17260390 X-MktArchive: false X-Mailfrom: 804-JLJ-529.0.145445.0.0.70680.9.17260390@em-sj-77.mktomail.com X-MSYS-API: {"options":{"open_tracking":false,"click_tracking":false}} X-MktMailDKIM: true X-Spam-Status: No, score=-101.8 X-Spam-Score: -1017 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Non-Compliance Fees in Vendor Dashboard As part of our continued efforts to give customers the best shopping experience, we will begin to enforce the requirements in our Vendor Guidelines . [...] Content analysis details: (-101.8 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: houzz.com] -100 USER_IN_WHITELIST From: address is in the user's white-list -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3) [199.15.214.46 listed in wl.mailspike.net] 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different -0.0 T_RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -0.0 SPF_PASS SPF: sender matches SPF record 0.0 T_SPF_HELO_TEMPERROR SPF: test of HELO record failed (temperror) -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders X-Spam-Flag: NO ------=_Part_1152106320_712458069.1520525264169 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Non-Compliance Fees in Vendor Dashboard As part of our continued efforts to give customers the best shopping experi= ence, we will begin to enforce the requirements in our Vendor Guidelines . Please note that the following actions will incur non-compliance fees: - Providing the customer with an invalid tracking number - Cancelling an order due to out of stock - Cancelling an order due to failed to ship - Marking a small parcel order as =E2=80=9Cshipped=E2=80=9D but actually s= hipping at a later date - Shipping a customer=E2=80=99s order after the stated lead time - Failing to mark an order as shipped in your Vendor Dashboard To help you identify and correct non-compliance and prevent future charges,= the Charges page currently displa= ys the fees you would have incurred. The grace period for these fees will e= xtend through March 19th. Effective March 20th, 2018, Houzz will begin enfo= rcing these non-compliance fees via automatic payment deductions. The full list of charges is located in the Non-Compliance Fees for Vendors = page under the Vendor Resou= rces section of your Vendor= Dashboard. Our Vendor Agreement and Vendor Guidelines = have also been updated to reflect this new policy. By continuing to sell y= our products on Houzz, you agree to the updated Vendor Agreement. If you have any questions, or if you need any help, please email vendorsupp= ort@houzz.com . HAVE QUESTIONS? Email vendorsupport@houzz.com and we'd be happy to help you. Visit our <[[#]]>Resources for Vendors =C2=A9 2018 Houzz Inc., 285 Hamilton Avenue, 4th Floor, Palo Alto, CA 94301 You're receiving this email because it's critical to selling on Houzz. ------=_Part_1152106320_712458069.1520525264169 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit Houzz
 
 

As part of our continued efforts to give customers the best shopping experience, we will begin to enforce the requirements in our Vendor Guidelines.

Please note that the following actions will incur non-compliance fees:

  • Providing the customer with an invalid tracking number
  • Cancelling an order due to out of stock
  • Cancelling an order due to failed to ship
  • Marking a small parcel order as “shipped” but actually shipping at a later date
  • Shipping a customer’s order after the stated lead time
  • Failing to mark an order as shipped in your Vendor Dashboard

To help you identify and correct non-compliance and prevent future charges, the Charges page currently displays the fees you would have incurred. The grace period for these fees will extend through March 19th. Effective March 20th, 2018, Houzz will begin enforcing these non-compliance fees via automatic payment deductions.

The full list of charges is located in the Non-Compliance Fees for Vendors page under the Vendor Resources section of your Vendor Dashboard. Our Vendor Agreement and Vendor Guidelines have also been updated to reflect this new policy. By continuing to sell your products on Houzz, you agree to the updated Vendor Agreement.

If you have any questions, or if you need any help, please email vendorsupport@houzz.com.
 
 

HAVE QUESTIONS?

Email vendorsupport@houzz.com and we'd be happy to help you.
 

© 2018 Houzz Inc., 285 Hamilton Avenue, 4th Floor, Palo Alto, CA 94301
You're receiving this email because it's critical to selling on Houzz.
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