Return-path: Envelope-to: menard-orders@transocean.com Delivery-date: Tue, 10 Mar 2015 10:04:32 -0700 Received: from spam1.menard-inc.com ([12.30.69.18]:45919) by vps.transocean.com with esmtps (TLSv1.2:DHE-RSA-AES256-GCM-SHA384:256) (Exim 4.84) (envelope-from ) id 1YVNa0-0008Mw-Nx; Tue, 10 Mar 2015 10:04:32 -0700 Received: from pps.filterd (dmz-spam1.menard-inc.com [127.0.0.1]) by dmz-spam1.menard-inc.com (8.14.7/8.14.7) with SMTP id t2AH1E39045380; Tue, 10 Mar 2015 12:04:01 -0500 Received: from om-exchcas1.menards.net (om-exchcas1.menards.net [10.4.251.161]) by dmz-spam1.menard-inc.com with ESMTP id 1t24gug1f9-2 (version=TLSv1/SSLv3 cipher=AES128-SHA bits=128 verify=NOT); Tue, 10 Mar 2015 12:04:00 -0500 Received: from OM-EXCHMB3.menards.net ([fe80::84c:19e2:ab56:683c]) by om-exchcas1.menards.net ([::1]) with mapi id 14.03.0174.001; Tue, 10 Mar 2015 12:04:23 -0500 From: Customer Service - Menards Special Order Center To: "sandyn@transocean.com" , Web EDI , "menard-orders@transocean.com" Subject: RE: No Status Received for POs Thread-Topic: No Status Received for POs Thread-Index: AdBbCFlP7lqJHJ+lQjidY1EwVumQQgAQO3uQAAK8DrA= Date: Tue, 10 Mar 2015 17:04:22 +0000 Message-ID: <1BFDA42E2AEA194FBFCC5B78F29207016A79B116@om-exchmb3.menards.net> References: <22220320.26551425974451821.JavaMail.tomcat@inet-minc1> In-Reply-To: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [10.3.34.59] Content-Type: multipart/alternative; boundary="_000_1BFDA42E2AEA194FBFCC5B78F29207016A79B116omexchmb3menard_" MIME-Version: 1.0 X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.13.68,1.0.33,0.0.0000 definitions=2015-03-10_06:2015-03-10,2015-03-10,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=outbound_notspam policy=outbound score=0 kscore.is_bulkscore=3.2928937354626e-11 kscore.compositescore=0 circleOfTrustscore=0 compositescore=0.71633596006513 suspectscore=0 recipient_domain_to_sender_totalscore=0 phishscore=0 bulkscore=0 kscore.is_spamscore=0 rbsscore=0.71633596006513 recipient_to_sender_totalscore=0 recipient_domain_to_sender_domain_totalscore=0 spamscore=0 recipient_to_sender_domain_totalscore=0 urlsuspectscore=0.71633596006513 adultscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=7.0.1-1402240000 definitions=main-1503100174 X-Spam-Status: No, score=-1.9 X-Spam-Score: -18 X-Spam-Bar: - X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Please leave the order as is. I'm guessing the guest will wait. Caylee Brownell Guest Service Representative Menards.com 715-876-6378 customerservice@menardsoc.com From: Sandra Noriega [mailto:sandyn@transocean.com] Sent: Tuesday, March 10, 2015 10:49 AM To: Web EDI; menard-orders@transocean.com Cc: Customer Service - Menards Special Order Center Subject: RE: No Status Received for POs [...] Content analysis details: (-1.9 points, 3.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message X-Spam-Flag: NO --_000_1BFDA42E2AEA194FBFCC5B78F29207016A79B116omexchmb3menard_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Please leave the order as is. I'm guessing the guest will wait. Caylee Brownell Guest Service Representative Menards.com 715-876-6378 customerservice@menardsoc.com From: Sandra Noriega [mailto:sandyn@transocean.com] Sent: Tuesday, March 10, 2015 10:49 AM To: Web EDI; menard-orders@transocean.com Cc: Customer Service - Menards Special Order Center Subject: RE: No Status Received for POs Good Morning - Please note: Order #MCOM31221340 was updated when the order was processed o= n 3/4/15. I entered an expected ship date of 3/13 as this item was out of stock and I= also sent an email over to Your customer service dept. Since then the ship date has been delayed by the mill to the week of 3/16/1= 5. Can you please advise If your customer is willing to wait on the items. Please confirm- Sandy Noriega Customer Service Mgr. Trans-Ocean Imports 1 Barker Avenue | 3rd flr | White Plains, NY 10601 914.949.5656 107 | 914.949.5694 fax sandyn@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and im= mediately delete this message. As E-mail transmissions cannot be guaranteed= secure or error-free the sender does not accept any liability for errors o= r omissions in the contents of this message, which arise because of electro= nic transmission. Any documents accompanying this electronic transmission a= nd the information contained herein belong to the sender and are privileged= and intended only for the use of the individual(s) named above. ________________________________ From: webedi@menard-inc.com [mailto:webedi@menard-inc.com] Sent: Tuesday, March 10, 2015 4:01 AM To: menard-orders@transocean.com Subject: No Status Received for POs *** Urgent *** The following PO is due today and we have yet to receive any shipment statu= s from you. Please update the status of this order by accessing the Orders = In Process screen on our partners site. https://partners.menard-inc.com PO# MCOM31221340 Menard, Inc. takes great pride in its superior guest service. It is with yo= ur help that we provide the best service possible to our guests by sharing = when their special orders have shipped, including tracking information. We = share this information via e-mail with our guests and also make the informa= tion available on our website - www.menards.com - for review at our guests = convenience. Please help ensure that this order and all future orders are p= roperly updated in a timely manner to both maintain a high-level of service= and avoid compliance fines. ________________________________ **CONFIDENTIALITY NOTICE** This communication constitutes an electronic communication within the meani= ng of the Electronic Privacy Act, 18 U.S.C. Section 2510, et. seq. Disclosu= re of this communication is strictly limited to the intended recipient. Thi= s communication and its contents and attachments, if any, are confidential = and may contain information that is privileged or otherwise exempt from dis= closure under applicable law. Receipt by any person or entity other than th= e intended recipient does not constitute waiver or loss of the confidential= or privileged nature of this communication. Any review, dissemination, cop= ying, resubmission, transfer, or distribution in any form by any person or = entity other than the intended recipient is strictly prohibited. If you are= not the intended recipient, please notify the sender immediately and delet= e any and all copies of this communication and any attachments. Failure to = abide by these provisions will result in legal and equitable action taken a= gainst you, as identified in 18 U.S.C. Sections 2520-21. --_000_1BFDA42E2AEA194FBFCC5B78F29207016A79B116omexchmb3menard_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Please leave the order as is. I'm guessing th= e guest will wait.

 

Caylee Brownell<= /o:p>

Guest Service Representative

Menards.com

715-876-6378

customerservice@menardsoc.com

 

 

 

From: Sandra N= oriega [mailto:sandyn@transocean.com]
Sent: Tuesday, March 10, 2015 10:49 AM
To: Web EDI; menard-orders@transocean.com
Cc: Customer Service - Menards Special Order Center
Subject: RE: No Status Received for POs

 

Good Morning –

 

Please note: Order #MCOM31221340 was updated when the order was= processed on 3/4/15.

I entered an expected ship date of 3/13 as this item was out of= stock and I also sent an email over to

Your customer service dept.

 

Since then the ship date has been delayed by the mill to the we= ek of 3/16/15. Can you please advise

If your customer is willing to wait on the items.

 

Please confirm-

 

Sandy Nori= ega

Customer Service Mgr.

Trans-Ocean Imports<= /o:p>

1 Barker Avenue | 3rd flr= | White Plains, NY 10601

914.949.5656 107 | 9= 14.949.5694 fax

sandyn@transocean.com

 <= /p>

Confidentiality Notification: If= you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any act= ion in reliance on the contents of this electronic transmission.  If y= ou have received this electronic transmission in error, please notify us by= telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the send= er does not accept any liability for errors or omissions in the contents of= this message, which arise because of electronic transmission. Any document= s accompanying this electronic transmission and the information contained herein belong to the sender and are privileg= ed and intended only for the use of the individual(s) named above.

From: webedi@m= enard-inc.com [mailto:webedi@menard-inc.com]
Sent: Tuesday, March 10, 2015 4:01 AM
To: menard-orders@transocean.com
Subject: No Status Received for POs

 

*** Urgent ***
The following PO is due today and we have yet to receive any shipment statu= s from you. Please update the status of this order by accessing the Orders = In Process screen on our partners site. https://partners.menard-inc.co= m

PO# MCOM31221340


Menard, Inc. takes great pride in its superior guest service. It is with yo= ur help that we provide the best service possible to our guests by sharing = when their special orders have shipped, including tracking information. We = share this information via e-mail with our guests and also make the information available on our website - w= ww.menards.com - for review at our guests convenience. Please help ensure t= hat this order and all future orders are properly updated in a timely manne= r to both maintain a high-level of service and avoid compliance fines.

**CONFIDENTIALITY NOTICE**
This communication constitutes an electronic communication within the meani= ng of the Electronic Privacy Act, 18 U.S.C. Section 2510, et. seq. Disclosu= re of this communication is strictly limited to the intended recipient. Thi= s communication and its contents and attachments, if any, are confidential and may contain information that= is privileged or otherwise exempt from disclosure under applicable law. Re= ceipt by any person or entity other than the intended recipient does not co= nstitute waiver or loss of the confidential or privileged nature of this communication. Any review, dissemination, cop= ying, resubmission, transfer, or distribution in any form by any person or = entity other than the intended recipient is strictly prohibited. If you are= not the intended recipient, please notify the sender immediately and delete any and all copies of this commun= ication and any attachments. Failure to abide by these provisions will resu= lt in legal and equitable action taken against you, as identified in 18 U.S= .C. Sections 2520-21.

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