Return-path: Envelope-to: menard-orders@transocean.com Delivery-date: Tue, 10 Mar 2015 08:37:25 -0700 Received: from [98.116.181.87] (port=4905 helo=cs03) by vps.transocean.com with esmtpa (Exim 4.84) (envelope-from ) id 1YVMDj-0004x1-0s; Tue, 10 Mar 2015 08:37:23 -0700 Reply-To: From: "Sandra Noriega" To: , Cc: "'Customer Service - Menards Special Order Center'" References: <22220320.26551425974451821.JavaMail.tomcat@inet-minc1> Subject: RE: No Status Received for POs Date: Tue, 10 Mar 2015 11:48:52 -0400 Organization: Trans-Ocean Message-ID: MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0240_01D05B28.4E5FB920" X-Mailer: Microsoft Office Outlook 11 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157 In-Reply-To: <22220320.26551425974451821.JavaMail.tomcat@inet-minc1> Thread-Index: AdBbCFlP7lqJHJ+lQjidY1EwVumQQgAQO3uQ This is a multi-part message in MIME format. ------=_NextPart_000_0240_01D05B28.4E5FB920 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Good Morning - Please note: Order #MCOM31221340 was updated when the order was processed on 3/4/15. I entered an expected ship date of 3/13 as this item was out of stock and I also sent an email over to Your customer service dept. Since then the ship date has been delayed by the mill to the week of 3/16/15. Can you please advise If your customer is willing to wait on the items. Please confirm- Sandy Noriega Customer Service Mgr. Trans-Ocean Imports 1 Barker Avenue | 3rd flr | White Plains, NY 10601 914.949.5656 107 | 914.949.5694 fax sandyn@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. _____ From: webedi@menard-inc.com [mailto:webedi@menard-inc.com] Sent: Tuesday, March 10, 2015 4:01 AM To: menard-orders@transocean.com Subject: No Status Received for POs *** Urgent *** The following PO is due today and we have yet to receive any shipment status from you. Please update the status of this order by accessing the Orders In Process screen on our partners site. https://partners.menard-inc.com PO# MCOM31221340 Menard, Inc. takes great pride in its superior guest service. It is with your help that we provide the best service possible to our guests by sharing when their special orders have shipped, including tracking information. We share this information via e-mail with our guests and also make the information available on our website - www.menards.com - for review at our guests convenience. Please help ensure that this order and all future orders are properly updated in a timely manner to both maintain a high-level of service and avoid compliance fines. _____ **CONFIDENTIALITY NOTICE** This communication constitutes an electronic communication within the meaning of the Electronic Privacy Act, 18 U.S.C. Section 2510, et. seq. Disclosure of this communication is strictly limited to the intended recipient. This communication and its contents and attachments, if any, are confidential and may contain information that is privileged or otherwise exempt from disclosure under applicable law. Receipt by any person or entity other than the intended recipient does not constitute waiver or loss of the confidential or privileged nature of this communication. Any review, dissemination, copying, resubmission, transfer, or distribution in any form by any person or entity other than the intended recipient is strictly prohibited. If you are not the intended recipient, please notify the sender immediately and delete any and all copies of this communication and any attachments. Failure to abide by these provisions will result in legal and equitable action taken against you, as identified in 18 U.S.C. Sections 2520-21. ------=_NextPart_000_0240_01D05B28.4E5FB920 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Good Morning = –

 

Please note: Order #MCOM31221340 = was updated when the order was processed on = 3/4/15.

I entered an expected ship date of = 3/13 as this item was out of stock and I also sent an email over to =

Your customer service = dept.

 

Since then the ship date has been = delayed by the mill to the week of 3/16/15. Can you please = advise

If your customer is willing to wait = on the items.

 

Please = confirm-

 

Sandy Noriega

Customer Service = Mgr.

Trans-Ocean = Imports

1 Barker Avenue | 3rd flr | White Plains, NY = 10601

914.949.5656 107 | = 914.949.5694 fax

sandyn@transocean.com

 

=

Confidentiality Notification: If you are not = the intended recipient, please do not disclose, disseminate, copy, distribute or = take any action in reliance on the contents of this electronic = transmission.  If you have received this electronic transmission in error, please = notify us by telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which arise because = of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) named = above.

From: webedi@menard-inc.com [mailto:webedi@menard-inc.com]
Sent: Tuesday, March 10, = 2015 4:01 AM
To: = menard-orders@transocean.com
Subject: No Status = Received for POs

 

*** Urgent ***
The following PO is due today and we = have yet to receive any shipment status from you. Please update the status of = this order by accessing the Orders In Process screen on our partners site. https://partners.menard-inc.com=

PO# MCOM31221340


Menard, Inc. takes great pride in its superior guest service. It is with = your help that we provide the best service possible to our guests by sharing = when their special orders have shipped, including tracking information. We = share this information via e-mail with our guests and also make the = information available on our website - www.menards.com - for review at our guests convenience. Please help ensure that this order and all future orders = are properly updated in a timely manner to both maintain a high-level of = service and avoid compliance fines.

**CONFIDENTIALITY NOTICE**
This communication constitutes an electronic communication within the = meaning of the Electronic Privacy Act, 18 U.S.C. Section 2510, et. seq. = Disclosure of this communication is strictly limited to the intended recipient. This communication and its contents and attachments, if any, are confidential = and may contain information that is privileged or otherwise exempt from = disclosure under applicable law. Receipt by any person or entity other than the = intended recipient does not constitute waiver or loss of the confidential or = privileged nature of this communication. Any review, dissemination, copying, = resubmission, transfer, or distribution in any form by any person or entity other than = the intended recipient is strictly prohibited. If you are not the intended recipient, please notify the sender immediately and delete any and all = copies of this communication and any attachments. Failure to abide by these = provisions will result in legal and equitable action taken against you, as = identified in 18 U.S.C. Sections 2520-21.

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