Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id 6F50OrKw1Fq4RwAAInt2oQ ; Mon, 16 Apr 2018 07:18:26 -0700 Return-path: Envelope-to: louk@transocean.com, Maria@transocean.com Delivery-date: Mon, 16 Apr 2018 07:18:26 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:61882 helo=TOWKSTAChris) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f84xe-0004my-Fs; Mon, 16 Apr 2018 07:18:26 -0700 Reply-To: From: "Christopher Errico" To: "'William Carsey \(DHL US\)'" Cc: "'LOUK'" , "'Maria Paris'" References: In-Reply-To: Subject: RE: DHL Market shipments AWB#9697874631 Date: Mon, 16 Apr 2018 10:18:26 -0400 Organization: TO Message-ID: <086901d3d58d$c96f0e80$5c4d2b80$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_086A_01D3D56C.42622970" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdPTW5bBgX5aoyNUSe6AIlUabufC9QCMUFyQ Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_086A_01D3D56C.42622970 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Hi again Alex, Was wondering if you had a chance to look into this shipment?. I see it departed the UK on Sunday but I can not get any further information on the shipment. Customer service advised until the next scan in the USA, there Is nothing that can be done. The estimated delivery date is still Wednesday 18 Please let us know Thanks, Christopher From: Christopher Errico Sent: Friday, April 13, 2018 3:14 PM To: 'William Carsey (DHL US)' Cc: 'LOUK' ; 'Maria Paris' Subject: RE: DHL Market shipments AWB#9697874631 Hi Alex, Thank you again for looking into those shipments for us, and stopping by earlier today. We were just advised this morning that there is another shipment heading to our High Point, NC Showroom. This particular shipment is traveling from Egypt under DHL awb# 9697874631 and Is currently showing an estimated delivery date of Wednesday 18th. The market will be over by then. If you could please look into this shipment and see if there is anything that can be done to help expedite the delivery for our market, it would be appreciated. Thanks, Christopher From: William Carsey (DHL US) > Sent: Thursday, April 12, 2018 4:40 PM To: cerrico@transocean.com Cc: 'LOUK' >; Maria Paris > Subject: RE: DHL Market shipments Hi Christopher, Happy to help, here is the updated tracking info I can see on my end: 1430080956 With Courier 7399697104 With Courier 8124869303 With Courier 8449882873 With Courier 8449804374 With Courier Not sure what the delay was, but they should be delivered very shortly. Let me know if I can help with anything else. Best Regards, W. Alex Carsey Account Executive Phone: 914-649-8075 This message is from DHL and may contain confidential business information. It is intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient please contact the sender and delete this message and any attachment from your system. Unauthorized publication, use, dissemination, forwarding, printing or copying of this E-Mail and its attachments is strictly prohibited. From: Christopher Errico [mailto:cerrico@transocean.com] Sent: Thursday, April 12, 2018 2:20 PM To: William Carsey (DHL US) Cc: 'LOUK'; Maria Paris Subject: DHL Market shipments Hi Mr. Carsey, My name is Christopher Errico and I am the Import Manager with Trans-Ocean Imports. I was given your contact information by our VP of operations Lou Koprivec. I understand you are our DHL representative and I hope you can help us out with a problem. We have a furniture market that starts in High Point, NC tomorrow; Friday 13th and there are 5 shipments that we have been tracking since late last week. I am having a very difficult time in obtaining any updated information on these shipments since Monday. I have contacted both 1-800-225-5345 and the 877-297-6031 numbers and spoke with various customer service representatives; all of which were very nice but unable to tell me the status of our shipments rather stating the delivery station in Greensboro, NC needed to be contacted for updates. As of today they all advised me I would receive a phone call back by 5pm Friday with an update. The market starts on Friday and I need updates today. Is there anything you can do to help expedite the process of at least getting information on these shipments. The airway bill numbers for the shipments are as follows; 1430080956 7399697104 8124869303 8449882873 8449804374 We would appreciate any help you could provide Thanks, Christopher Errico Import Manager Trans-Ocean Imports 10 Midland Avenue | Suite M00 | Port Chester, NY 10573 914.949.5656 x129 | 914.973.3140 fax cerrico@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. CONFIDENTIALITY NOTICE: This message is from DHL and may contain confidential business information. It is intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient please contact the sender and delete this message and any attachment from your system. Unauthorized publication, use, dissemination, forwarding, printing or copying of this E-Mail and its attachments is strictly prohibited. ------=_NextPart_000_086A_01D3D56C.42622970 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Hi = again Alex,

 

Was= wondering if you had a chance to look into this shipment?.  I see = it departed the UK on Sunday but

I = can not get any further information on the shipment.  Customer = service advised until the next scan in the USA, = there

Is = nothing that can be done.  The estimated delivery date is still = Wednesday 18

 

Ple= ase let us know

 

Tha= nks,

Chr= istopher

 

From: Christopher Errico = <cerrico@transocean.com>
Sent: Friday, April 13, 2018 = 3:14 PM
To: 'William Carsey (DHL US)' = <William.Carsey@dhl.com>
Cc: 'LOUK' = <louk@transocean.com>; 'Maria Paris' = <Maria@transocean.com>
Subject: RE: DHL Market shipments = AWB#9697874631

 

Hi = Alex,

 

Tha= nk you again for looking into those shipments for us, and stopping by = earlier today.

 

We = were just advised this morning that there is another shipment heading to = our High Point, NC

Sho= wroom.  This particular shipment is traveling from Egypt under DHL = awb# 9697874631 and

Is = currently showing an estimated delivery date of Wednesday = 18th.  The market will be over = by

the= n.  If you could please look into this shipment and see if there is = anything that

can= be done to help expedite the delivery for our market, it would be = appreciated.

 

Tha= nks,

Chr= istopher

 

From: William Carsey (DHL US) <William.Carsey@dhl.com> =
Sent: Thursday, April 12, 2018 4:40 PM
To: cerrico@transocean.com
C= c: 'LOUK' <louk@transocean.com>; Maria = Paris <Maria@transocean.com>
S= ubject: RE: DHL Market shipments

 

Hi Christopher,

 

Happy to help, here is = the updated tracking info I can see on my end:

 

1430080956

With = Courier

7399697104

With = Courier

8124869303

With = Courier

8449882873

With = Courier

8449804374

With = Courier

 

Not sure what the delay = was, but they should be delivered very shortly. Let me know if I can = help with anything else.

 

Best = Regards,

 

W. Alex = Carsey

Account = Executive

Phone: = 914-649-8075

 

This message is from DHL and may = contain confidential business information.

It is intended solely for the = use of the individual to whom it is addressed. If you =

are not the intended recipient = please contact the sender and delete this message =

and any attachment from your = system. Unauthorized publication, use, dissemination, =

forwarding, printing or copying = of this E-Mail and its attachments is strictly = prohibited.

 

From: = Christopher Errico [mailto:cerrico@transocean.com]=
Sent: Thursday, April 12, 2018 2:20 PM
To: William = Carsey (DHL US)
Cc: 'LOUK'; Maria Paris
Subject: DHL = Market shipments

 

Hi Mr. = Carsey,

 

My name is = Christopher Errico and I am the Import Manager with Trans-Ocean = Imports.  I was given your contact information by our VP of = operations Lou Koprivec.  I understand you are our DHL = representative and I hope you can help us out with a problem.  =

 

We have a = furniture market that starts in High Point, NC tomorrow; Friday = 13th and there are 5 shipments that we have been tracking = since late last week.  I am having a very difficult time in = obtaining any updated information on these shipments since Monday.  = I have contacted both 1-800-225-5345 and the 877-297-6031 numbers and = spoke with various customer service representatives; all of which were = very nice but unable to tell me the status of our shipments rather = stating the delivery station in Greensboro, NC needed to be contacted = for updates.  As of today they all advised me I would receive a = phone call back by 5pm Friday with an update.  =

 

The market = starts on Friday and I need updates today.  Is there anything you = can do to help expedite the process of at least getting information on = these shipments. 

 

The airway = bill numbers for the shipments are as follows;

1430080956=

7399697104=

8124869303=

8449882873=

8449804374=

 

We would = appreciate any help you could provide

 

Thanks,

Christopher = Errico

Import = Manager

Trans-Ocean = Imports

10 Midland = Avenue | Suite M00 | Port Chester, NY 10573

914.949.5656&nb= sp;x129 | 914.973.3140 fax

cerrico@transocean.com<= /p>

 

Confidentiality= Notification: If you are = not the intended recipient, please do not disclose, disseminate, = copy, distribute or take any action in reliance on the contents of this = electronic transmission.  If you have received this electronic = transmission in error, please notify us by telephone and immediately = delete this message. As E-mail transmissions cannot be guaranteed secure = or error-free the sender does not accept any liability for errors or = omissions in the contents of this message, which arise because of = electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender = and are privileged and intended only for the use of the individual(s) = named above.

 

CONFIDENTIALITY= NOTICE: This = message is from DHL and may contain confidential business information. = It is intended solely for the use of the individual to whom it is = addressed. If you are not the intended recipient please contact the = sender and delete this message and any attachment from your system. = Unauthorized publication, use, dissemination, forwarding, printing or = copying of this E-Mail and its attachments is strictly = prohibited.

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