Return-Path: Received: from vps.transocean.com by vps.transocean.com with LMTP id YPh0D5XEz1puMwAAInt2oQ ; Thu, 12 Apr 2018 13:41:57 -0700 Return-path: Envelope-to: cerrico@transocean.com, louk@transocean.com, Maria@transocean.com Delivery-date: Thu, 12 Apr 2018 13:41:57 -0700 Received: from gateway1e.dhl.com ([165.72.200.101]:8821) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f6j2Q-0003YQ-Mq; Thu, 12 Apr 2018 13:41:57 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=dhl.com; l=18798; s=20140901; t=1523565707; h=from:to:cc:subject:date:message-id:references: in-reply-to:mime-version; bh=VwmkQIQuh2aHK2FbLe+rjACuzfMGIybtQH1webPJG7o=; b=MF+lM3+ciWAx5Mwa4H47zJbTKAckhYFA6QUQFY/eNZLM+KGfmHmzGrHH +PsuE2w4NbFZRgWoblmHBlk9A4eknCecbxaxQVIIuBx9UCrSuahy+cBXr MB6CgvyodvqHy7r6zzhGJvISnCnq/mlxOc8ClmlhCHqwWWSmWzlH1uYN4 FzwimlIEPVbCdpr6GStAY+q+o0IgNnRBNN645Pa7htJS+5ul1g2gMmP7H hjxVPtNHHy/kpp4pUBIMWmr6QMSIYWL4zUhvN7YsAEnIhAMWIlNfJZ0Tk NyR8IfChvF0evVzVikk7JUjw0u1UNWyCysc4aXHzmjKqlBAKFH3VG3SKj g==; Received: from usstzws0016.phx-dc.dhl.com ([7.245.86.84]) by gateway1e.dhl.com with ESMTP/TLS/DHE-RSA-AES256-SHA; 12 Apr 2018 20:40:24 +0000 Received: from USSTZWS0001.phx-dc.dhl.com ([169.254.1.190]) by USSTZWS0016.phx-dc.dhl.com ([7.245.86.84]) with mapi id 14.03.0382.000; Thu, 12 Apr 2018 16:39:37 -0400 From: "William Carsey (DHL US)" To: "cerrico@transocean.com" CC: 'LOUK' , Maria Paris Subject: RE: DHL Market shipments Thread-Topic: DHL Market shipments Thread-Index: AdPSiqy49ZBj7OZdQAWXElqxd2224wAEt7FA Date: Thu, 12 Apr 2018 20:39:36 +0000 Message-ID: <47E109BF361F314791B5D8D1D6F636557F4EBE36@USSTZWS0001.phx-dc.dhl.com> References: <05cf01d3d28a$df965ed0$9ec31c70$@transocean.com> In-Reply-To: <05cf01d3d28a$df965ed0$9ec31c70$@transocean.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [7.244.70.91] x-scl: GES-Trusted Domain x-expressdisclaimer: True Content-Type: multipart/alternative; boundary="_000_47E109BF361F314791B5D8D1D6F636557F4EBE36USSTZWS0001phxd_" MIME-Version: 1.0 X-Spam-Status: No, score=-9.5 X-Spam-Score: -94 X-Spam-Bar: --------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi Christopher, Happy to help, here is the updated tracking info I can see on my end: 1430080956 [...] Content analysis details: (-9.5 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: transocean.com] -0.0 SPF_HELO_PASS SPF: HELO matches SPF record -0.0 SPF_PASS SPF: sender matches SPF record -7.5 USER_IN_DEF_DKIM_WL From: address is in the default DKIM white-list 0.0 HTML_MESSAGE BODY: HTML included in message -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid X-Spam-Flag: NO --_000_47E109BF361F314791B5D8D1D6F636557F4EBE36USSTZWS0001phxd_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hi Christopher, Happy to help, here is the updated tracking info I can see on my end: 1430080956 With Courier 7399697104 With Courier 8124869303 With Courier 8449882873 With Courier 8449804374 With Courier Not sure what the delay was, but they should be delivered very shortly. Let= me know if I can help with anything else. Best Regards, W. Alex Carsey Account Executive Phone: 914-649-8075 This message is from DHL and may contain confidential business information. It is intended solely for the use of the individual to whom it is addressed= . If you are not the intended recipient please contact the sender and delete this me= ssage and any attachment from your system. Unauthorized publication, use, dissemi= nation, forwarding, printing or copying of this E-Mail and its attachments is stric= tly prohibited. From: Christopher Errico [mailto:cerrico@transocean.com] Sent: Thursday, April 12, 2018 2:20 PM To: William Carsey (DHL US) Cc: 'LOUK'; Maria Paris Subject: DHL Market shipments Hi Mr. Carsey, My name is Christopher Errico and I am the Import Manager with Trans-Ocean = Imports. I was given your contact information by our VP of operations Lou = Koprivec. I understand you are our DHL representative and I hope you can h= elp us out with a problem. We have a furniture market that starts in High Point, NC tomorrow; Friday 1= 3th and there are 5 shipments that we have been tracking since late last we= ek. I am having a very difficult time in obtaining any updated information= on these shipments since Monday. I have contacted both 1-800-225-5345 and= the 877-297-6031 numbers and spoke with various customer service represent= atives; all of which were very nice but unable to tell me the status of our= shipments rather stating the delivery station in Greensboro, NC needed to = be contacted for updates. As of today they all advised me I would receive = a phone call back by 5pm Friday with an update. The market starts on Friday and I need updates today. Is there anything yo= u can do to help expedite the process of at least getting information on th= ese shipments. The airway bill numbers for the shipments are as follows; 1430080956 7399697104 8124869303 8449882873 8449804374 We would appreciate any help you could provide Thanks, Christopher Errico Import Manager Trans-Ocean Imports 10 Midland Avenue | Suite M00 | Port Chester, NY 10573 914.949.5656 x129 | 914.973.3140 fax cerrico@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received = this electronic transmission in error, please notify us by telephone and im= mediately delete this message. As E-mail transmissions cannot be guaranteed= secure or error-free the sender does not accept any liability for errors o= r omissions in the contents of this message, which arise because of electro= nic transmission. Any documents accompanying this electronic transmission a= nd the information contained herein belong to the sender and are privileged= and intended only for the use of the individual(s) named above. CONFIDENTIALITY NOTICE: This message is from DHL and may contain confidenti= al business information. It is intended solely for the use of the individua= l to whom it is addressed. If you are not the intended recipient please con= tact the sender and delete this message and any attachment from your system= . Unauthorized publication, use, dissemination, forwarding, printing or cop= ying of this E-Mail and its attachments is strictly prohibited. --_000_47E109BF361F314791B5D8D1D6F636557F4EBE36USSTZWS0001phxd_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Hi Christopher,

 

Happy to help, here is= the updated tracking info I can see on my end:

 

1430080956<= /span>

With Courier

7399697104<= /span>

With Courier

8124869303<= /span>

With Courier

8449882873<= /span>

With Courier

8449804374<= /span>

With Courier

 

Not sure what the dela= y was, but they should be delivered very shortly. Let me know if I can help= with anything else.

 

Best Regards,=

 

W. Alex Carsey=

Account = Executive

Phone: 914-649-8075=

=  

This message is from DHL and may contain confidenti= al business information.

It is intended solely for the use of the individual= to whom it is addressed. If you

are not the intended recipient please contact the s= ender and delete this message

and any attachment from your system. Unauthorized p= ublication, use, dissemination,

forwarding, printing or copying of this E-Mail and = its attachments is strictly prohibited.

 

From: Christop= her Errico [mailto:cerrico@transocean.com]
Sent: Thursday, April 12, 2018 2:20 PM
To: William Carsey (DHL US)
Cc: 'LOUK'; Maria Paris
Subject: DHL Market shipments

 

Hi Mr. Carsey,

 

My name is Christopher Errico and I am th= e Import Manager with Trans-Ocean Imports.  I was given your contact i= nformation by our VP of operations Lou Koprivec.  I understand you are our DHL representative and I hope you can help us out with a probl= em. 

 

We have a furniture market that starts in= High Point, NC tomorrow; Friday 13th and there are 5 shipments = that we have been tracking since late last week.  I am having a very difficult time in obtaining any updated information on these shipme= nts since Monday.  I have contacted both 1-800-225-5345 and the 877-29= 7-6031 numbers and spoke with various customer service representatives; all= of which were very nice but unable to tell me the status of our shipments rather stating the delivery station in= Greensboro, NC needed to be contacted for updates.  As of today they = all advised me I would receive a phone call back by 5pm Friday with an upda= te. 

 

The market starts on Friday and I need up= dates today.  Is there anything you can do to help expedite the proces= s of at least getting information on these shipments. 

 

The airway bill numbers for the shipments= are as follows;

1430080956

7399697104

8124869303

8449882873

8449804374

 

We would appreciate any help you could pr= ovide

 

Thanks,

Christopher Errico

Import Manager

Trans-Ocean Imports

10 Midland Avenue | Suite M00 | Port Ches= ter, NY 10573

914.949.5656 x129 | 914.973.3140 fax=

cerrico@transocean.com

 

Confidentiality Notification: If you are not the intended recipient, please do not dis= close, disseminate, copy, distribute or take any action in reliance on the contents of this el= ectronic transmission.  If you have received this electronic transmiss= ion in error, please notify us by telephone and immediately delete this mes= sage. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liabilit= y for errors or omissions in the contents of this message, which arise beca= use of electronic transmission. Any documents accompanying this electronic = transmission and the information contained herein belong to the sender and are privileged and intended only= for the use of the individual(s) named above.

 

CONFIDENTIALITY NOTICE: This message is from = DHL and may contain confidential business information. It is intended solel= y for the use of the individual to whom it is addressed. If you are not the= intended recipient please contact the sender and delete this message and any attachment from your system. Un= authorized publication, use, dissemination, forwarding, printing or copying= of this E-Mail and its attachments is strictly prohibited. --_000_47E109BF361F314791B5D8D1D6F636557F4EBE36USSTZWS0001phxd_--