Return-Path: Delivered-To: louk@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id sAIMN/bDz1qKNAAAInt2oQ for ; Thu, 12 Apr 2018 13:39:18 -0700 Return-path: Envelope-to: louk@transocean.com Delivery-date: Thu, 12 Apr 2018 13:39:18 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:52664 helo=TOWKSTAKATHY) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f6j02-0003VE-Lt for louk@transocean.com; Thu, 12 Apr 2018 13:39:18 -0700 From: "Kathy B" To: "'Lou Koprivec'" References: <00e501d3d265$339aa8e0$9acffaa0$@transocean.com> <0bd901d3d293$ea4e1e90$beea5bb0$@transocean.com> <027901d3d298$99a81db0$ccf85910$@transocean.com> <0c1701d3d29a$acc478b0$064d6a10$@transocean.com> In-Reply-To: <0c1701d3d29a$acc478b0$064d6a10$@transocean.com> Subject: RE: Damage last order Date: Thu, 12 Apr 2018 16:39:18 -0400 Message-ID: <02ab01d3d29e$54fda0d0$fef8e270$@transocean.com> MIME-Version: 1.0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable X-Mailer: Microsoft Outlook 16.0 Thread-Index: AQHQ6Ep8O5ayo0+jgfnHjWS6b7rzWADRY5eqAfofa0gCZ+hYTQJHYdreo8eVi8A= Content-Language: en-us The message has been sent - I will let you know. Kathy M. Bennett Sales Dept. Trans-Ocean Imports 10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573 914.949.5656 x 2 | 914.937.3140 fax TO AVOID DELAYS, PLEASE SEND ALL ORDERS, INQUIRIES AND MODIFICATIONS TO = US AT cs@transocean.com -----Original Message----- From: Lou Koprivec =20 Sent: Thursday, April 12, 2018 4:13 PM To: 'Kathy B' Subject: RE: Damage last order Please offer 50% to keep or take it back.=20 Thanks, Lou -----Original Message----- From: Kathy B =20 Sent: Thursday, April 12, 2018 3:58 PM To: louk@transocean.com Subject: FW: Damage last order The rug is 24.50 Freight 12.30 TOTAL 36.80 Kathy M. Bennett Sales Dept. Trans-Ocean Imports 10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573 914.949.5656 x 2 | 914.937.3140 fax TO AVOID DELAYS, PLEASE SEND ALL ORDERS, INQUIRIES AND MODIFICATIONS TO = US AT cs@transocean.com -----Original Message----- From: Lou Koprivec =20 Sent: Thursday, April 12, 2018 3:25 PM To: Kathy Bennett Cc: rwatts29@bellsouth.net Subject: FW: Damage last order Kathy, How much was the rug and the freight? This is common on this rug so I = suggest not reshipping to this customer. Thanks, Lou -----Original Message----- From: Kathy B =20 Sent: Thursday, April 12, 2018 9:50 AM To: louk@transocean.com Cc: rwatts29@bellsouth.net Subject: FW: Damage last order Lou - Attached are images of a Terrace Etched Bdr Sunrise, #2761/74 that we = shipped on April 5. Please let me know how to reply to the customer = regarding the frayed corner. Thanks - Kathy M. Bennett Sales Dept. Trans-Ocean Imports 10 Midland Ave | Main flr, Suite M00 | Port Chester, NY 10573 914.949.5656 x 2 | 914.937.3140 fax TO AVOID DELAYS, PLEASE SEND ALL ORDERS, INQUIRIES AND MODIFICATIONS TO = US AT cs@transocean.com -----Original Message----- From: Raynell Smith =20 Sent: Wednesday, April 11, 2018 10:48 AM To: kathy@transocean.com Subject: Damage last order Kathy, I don=E2=80=99t have an invoice for my last order. As you can see = one corner of this runner is chewed up. Please send a replacement with = my back orders. Thanks, Raynell. Nauti Nell=E2=80=99s=20