Return-Path: Delivered-To: louk@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id APKKBdd+z1rXHgAAInt2oQ for ; Thu, 12 Apr 2018 08:44:23 -0700 Return-path: Envelope-to: louk@transocean.com Delivery-date: Thu, 12 Apr 2018 08:44:23 -0700 Received: from mail.tamarackcountryclub.com ([72.68.146.7]:9225 helo=TOWKSTAMIKE) by vps.transocean.com with esmtpa (Exim 4.89_1) (envelope-from ) id 1f6eOc-000255-MP for louk@transocean.com; Thu, 12 Apr 2018 08:44:23 -0700 Reply-To: From: "Mike" To: Subject: Re: L.L. Bean Dropship (Varsity) Program v2 Date: Thu, 12 Apr 2018 11:44:32 -0400 Organization: Trans-Ocean Import Message-ID: <00eb01d3d275$26d4c040$747e40c0$@transocean.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_00EC_01D3D253.9FC3BC80" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdPSdE2wh7DmJOQFSqulb4dOZNel+w== Content-Language: en-us This is a multipart message in MIME format. ------=_NextPart_000_00EC_01D3D253.9FC3BC80 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit As of today the Warehouse is still not able to connect to L.L. Bean's "Varsity" Shipping System even though we have set up all necessary software. During the set up process we have encountered multiple issues that have prevented Monica's Workstation from successfully connecting. Through Late February and all of March we have worked with Joe Sylvester @ L.L. Bean to: 1. Make certain that the VPN software (Juniper Client) was properly installed and functioning on Monica's workstation. As of 4/10 Joe ascertained that the client was not functioning properly and he requested Melissa Roupe to set up "split tunneling" for Monica's VPN. The VPN now appears to be functioning properly. 2. Make certain that Monica's login and password to the "Varsity" ERP system was properly set up. We believe it is now correct. 3. Make certain that the PowerTerm Emulation was properly configured for Terminal, Packslip, and Label printers at the Warehouse. This necessitated several attempts but we believe that all emulations are configured correctly as per Joe Sylvester's last instructions. 4. As of 4/11 Monica still could not connect and sent Joe screenshots and video capture of the problem. Joe is currently researching this with his IT Dept. Joe has made the L.L. Bean team aware of the problems we have encountered including Lisa, Ollie, and Melissa. 5. As of today 4/12 our Networking Expert in VA., Jason Overholt, who was on site for another matter, suggested that the problem could be the slow DSL connection currently in place at the Warehouse. We have sent this suggestion to Joe for him and his IT Team to review. We are also waiting for the L.L. Bean team to set up the order downloads as we are ready to SFTP the files down and then decrypt using PGP software. Mike Toone EDI Coordinator Trans-Ocean Imports 10 Midland Avenue |Suite M00| Port Chester, NY 10573 914.949.5656 x149 | 914.937.3140 fax mike@transocean.com Confidentiality Notification: If you are not the intended recipient, please do not disclose, disseminate, copy, distribute or take any action in reliance on the contents of this electronic transmission. If you have received this electronic transmission in error, please notify us by telephone and immediately delete this message. As E-mail transmissions cannot be guaranteed secure or error-free the sender does not accept any liability for errors or omissions in the contents of this message, which arise because of electronic transmission. Any documents accompanying this electronic transmission and the information contained herein belong to the sender and are privileged and intended only for the use of the individual(s) named above. ------=_NextPart_000_00EC_01D3D253.9FC3BC80 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

As of today the Warehouse is still not able to connect = to L.L. Bean’s “Varsity” Shipping System even though = we have set up all necessary software. During the set up process we have = encountered multiple issues that have prevented Monica’s = Workstation from successfully connecting. Through Late February and all = of March we have worked with Joe Sylvester @ L.L. Bean = to:

 

  1. Make certain that the VPN software = (Juniper Client) was properly installed and functioning on = Monica’s workstation. As of 4/10 Joe ascertained that the client = was not functioning properly and he requested Melissa Roupe to set up = “split tunneling” for Monica’s VPN. The VPN now = appears to be functioning properly.
  2. Make certain that Monica’s login = and password to the “Varsity” ERP system was properly set = up. We believe it is now correct.
  3. Make certain that the PowerTerm = Emulation was properly configured for Terminal, Packslip, and Label = printers at the Warehouse. This necessitated several attempts but we = believe that all emulations are configured correctly as per Joe = Sylvester’s last instructions.
  4. As of 4/11 Monica = still could not connect and sent Joe screenshots and video capture of = the problem. Joe is currently researching this with his IT Dept. Joe has = made the L.L. Bean team aware of the problems we have encountered = including Lisa, Ollie, and Melissa.
  5. As of today 4/12 our Networking Expert = in VA., Jason Overholt, who was on site for another matter, suggested = that the problem could be the slow DSL connection currently in place at = the Warehouse. We have sent this suggestion to Joe for him and his IT = Team to review. We are also waiting for the L.L. Bean team to set up the = order downloads as we are ready to SFTP the files down and then decrypt = using PGP software.

 

 

Mike = Toone

EDI = Coordinator

Trans-Ocean = Imports

10 Midland = Avenue |Suite M00| Port Chester, NY = 10573

914.949.5656 = x149 | 914.937.3140 fax

 

Confidentiality= Notification: If you are not the intended recipient, please do not = disclose, disseminate, copy, distribute or take any action in reliance = on the contents of this electronic transmission.  If you have = received this electronic transmission in error, please notify us by = telephone and immediately delete this message. As E-mail transmissions = cannot be guaranteed secure or error-free the sender does not accept any = liability for errors or omissions in the contents of this message, which = arise because of electronic transmission. Any documents accompanying = this electronic transmission and the information contained herein belong = to the sender and are privileged and intended only for the use of the = individual(s) named above.

 

------=_NextPart_000_00EC_01D3D253.9FC3BC80--