Return-Path: Delivered-To: louk@transocean.com Received: from vps.transocean.com by vps.transocean.com with LMTP id cN2hM8BOz1p6MAAAInt2oQ for ; Thu, 12 Apr 2018 05:19:12 -0700 Return-path: Envelope-to: louk@transocean.com Delivery-date: Thu, 12 Apr 2018 05:19:12 -0700 Received: from smtp15-phx-sp2.mta.salesforce.com ([136.147.46.206]:20117) by vps.transocean.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.89_1) (envelope-from ) id 1f6bBu-0003GK-7g for louk@transocean.com; Thu, 12 Apr 2018 05:19:12 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=ups.com; s=salesforce; t=1523535502; bh=w4bazfUj+HwXAg3zkCSgWEMHATXrotcLMCzq8Rd1Ggg=; h=Date:From:To:Subject:MIME-Version:Content-Type; b=ABjRsGeMOIgPY9o1FIzKqfF3cm1XKHJmK43FMQnWG3+7tda9Ouxa592Gjgdknio1j Ajkd4Tq69gckshhoPkPp+RZBbAh3swlL6ME4cjn2EJzq1ExrtCboYHlKzcl49cHFHQ zh79SOIwLcCXrrb8+Kb4iAVEUdtaCBQdMYWgHefo= Received: from [10.220.29.130] ([10.220.29.130:50386] helo=na42-app2-11-phx.ops.sfdc.net) by mx4-phx-sp2.mta.salesforce.com (envelope-from ) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTPS (cipher=ECDHE-RSA-AES256-GCM-SHA384) id 7E/69-08739-E8E4FCA5; Thu, 12 Apr 2018 12:18:22 +0000 Date: Thu, 12 Apr 2018 12:18:22 +0000 (GMT) From: UPS EDIHELPDESK To: "aveena@ups.com" Cc: "imceamailto-mike+40transocean+2ecom@ups.com" , "louk@transocean.com" , "regankain@ups.com" Message-ID: Subject: RE: FW: [EXTERNAL] RE: 288275 UPS - Pre Closed Loop Billing RRDD 0732 (TRANS OCEAN IMPORT) [ ref:_00DF05wsA._5002A1IHpnW:ref ] MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_3937_1632210904.1523535502476" X-SFDC-LK: 00DF00000005wsA X-SFDC-User: 0052A000008OtkX X-Sender: postmaster@salesforce.com X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp X-SFDC-TLS-NoRelay: 1 X-SFDC-Binding: 1WrIRBV94myi25uB X-SFDC-EmailCategory: quickActionEmail X-SFDC-EntityId: 5002A00001IHpnW X-SFDC-Interface: internal X-Spam-Status: No, score=-100.6 X-Spam-Score: -1005 X-Spam-Bar: --------------------------------------------------- X-Ham-Report: Spam detection software, running on the system "vps.transocean.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Dear Veena, I apologize for any inconveniences caused by this issue. Based on my research, our records show that the EDI 215 file was uploaded and accepted by UPS. EDIM252 3.4_______ GROUP STATUS MLM 04/12/2018 08:14:03 [...] Content analysis details: (-100.6 points, 3.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -100 USER_IN_WHITELIST From: address is in the user's white-list 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: salesforce.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message -0.5 BAYES_05 BODY: Bayes spam probability is 1 to 5% [score: 0.0290] 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.0 T_FILL_THIS_FORM_SHORT Fill in a short form with personal information 0.0 T_FILL_THIS_FORM_FRAUD_PHISH Answer suspicious question(s) X-Spam-Flag: NO ------=_Part_3937_1632210904.1523535502476 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable Dear Veena, I apologize for any inconveniences caused by this issue. Based on my resear= ch, our records show that the EDI 215 file was uploaded and accepted by UPS= . EDIM252 3.4_______ GROUP STATUS MLM 04/12/2= 018 08:14:03 Intchg Part ID : 9149495656_________________________ Qual 12___________= __ Int. Env. Ref : 000003937_____ Group Part ID. : 9149495656_________________________ Qual 12___________= __ Group Name . . : TRANS OCEAN IMPORT CO To Date . . . : __________ Time _____ Loaded 04/09/2018 16= :15 Acknowldge Stat: _ In/Outbound I Databank = G Rec Func Group Transactions Char. Acknowledged A Stat ID Envelope Ref Count Acptd Count Date Time = St _ UP 000003937 000003 000003 0000038821 04/09/2018 16:15= A Thank you, Madeline M. UPS EDI Helpdesk edihd@ups.com --------------- Original Message --------------- From: [aveena@ups.com] Sent: 4/11/2018 12:33 PM To: edihd@ups.com Cc: imceamailto-mike+40transocean+2ecom@ups.com; louk@transocean.com; regan= kain@ups.com Subject: FW: [EXTERNAL] RE: 288275 UPS - Pre Closed Loop Billing RRDD 0732 = (TRANS OCEAN IMPORT) Hello Team, Hope you are doing well ! Please find the below Email notification, our customer is trying to retrans= mit the data but we are not able to fetch the same. So, we request you to kindly look into this matter and advise our customer = on the same. Text file is been attached for your reference. Regards, Veena Anigol CLB2@UPS.COM From: Mike [mailto:mike@transocean.com] Sent: Tuesday, April 10, 2018 7:08 PM To: Anigol Veena (ZGQ4WZN) Cc: Kain Regan (YCC2KDX) ; louk@transocean.com Subject: RE: [EXTERNAL] RE: 288275 UPS - Pre Closed Loop Billing RRDD 0732 = (TRANS OCEAN IMPORT) Veena, We received the 997 showing 3937 is good. We also have received no 824 for = this transmission. I have also attached the RAW Data from 3937 for your or = your Techs' perusal. Please advise. AK1*UP*3937~ AK9*A*3*3*3~ Mike Toone EDI Coordinator Trans-Ocean Imports 10 Midland Avenue |Suite M00| Port Chester, NY 10573 914.949.5656 x149 | 914.937.3140 fax mike@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received t= his electronic transmission in error, please notify us by telephone and imm= ediately delete this message. As E-mail transmissions cannot be guaranteed = secure or error-free the sender does not accept any liability for errors or= omissions in the contents of this message, which arise because of electron= ic transmission. Any documents accompanying this electronic transmission an= d the information contained herein belong to the sender and are privileged = and intended only for the use of the individual(s) named above. From: aveena@ups.com > Sent: Tuesday, April 10, 2018 9:28 AM To: mike@transocean.com Cc: regankain@ups.com; louk@transocean.com Subject: RE: [EXTERNAL] RE: 288275 UPS - Pre Closed Loop Billing RRDD 0732 = (TRANS OCEAN IMPORT) Hi Mike, I have checked the status for the below mentioned tracking numbers and foun= d that we are still missing with the billing details. If you are facing any issues while retransmitting the missing billing detai= ls I would suggest involve your internal tech support team or kindly get in= touch with the UPS tech support team on the below mentioned contact number= . They will be in a better position to assist you and will help you to uplo= ad the data successfully. UPS Tech Support System Phone Email address EDI 800-247-9035 edihd@ups.com Regards, Veena Anigol CLB2@UPS.COM From: UPS Billing-CLB (PDP5YSL) Sent: Tuesday, April 10, 2018 1:19 AM To: 'mike@transocean.com' > Cc: Kain Regan (YCC2KDX) >; lou= k@transocean.com Subject: RE: [EXTERNAL] RE: 288275 UPS - Pre Closed Loop Billing RRDD 0732 = (TRANS OCEAN IMPORT) Hi Mike, Thank you for your reply! Please note that the below mentioned transmission will take approximately 2= 4 hours to reflect in our system. Once it gets updated we will get back to = you. Regards, Veena Anigol CLB2@UPS.COM From: Mike [mailto:mike@transocean.com] Sent: Tuesday, April 10, 2018 1:04 AM To: UPS Billing-CLB (PDP5YSL) >; louk@tra= nsocean.com Cc: Kain Regan (YCC2KDX) > Subject: [EXTERNAL] RE: 288275 UPS - Pre Closed Loop Billing RRDD 0732 (TRA= NS OCEAN IMPORT) Abilasha, We have retransmitted these Numbers in ISA 000003937. Thanks! Mike Toone EDI Coordinator Trans-Ocean Imports 10 Midland Avenue |Suite M00| Port Chester, NY 10573 914.949.5656 x149 | 914.937.3140 fax mike@transocean.com Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received t= his electronic transmission in error, please notify us by telephone and imm= ediately delete this message. As E-mail transmissions cannot be guaranteed = secure or error-free the sender does not accept any liability for errors or= omissions in the contents of this message, which arise because of electron= ic transmission. Any documents accompanying this electronic transmission an= d the information contained herein belong to the sender and are privileged = and intended only for the use of the individual(s) named above. From: clb2@ups.com > Sent: Thursday, April 05, 2018 2:28 PM To: louk@transocean.com; mike@transocean.com Subject: 288275 UPS - Pre Closed Loop Billing RRDD 0732 (TRANS OCEAN IMPORT= ) Dear UPS Customer, This is an important message from the UPS Billing Site. Our records indicate that we have not received all your billing information= for your UPS account name: TRANS OCEAN IMPORT account number: 288275. Were the tracking numbers in the attached file transmitted? If those tracki= ng numbers were transmitted did you receive a 997 Functional Acknowledgemen= t with an E or R status or an 824 Application Advice for the transmission? If you received one of those EDI messages please correct the errors and ret= ransmit the data. If you did not receive an error message or uncertain of how to fix the erro= rs, please open a problem log with the UPS EDI Help Desk by sending an emai= l to edihd@ups.com or call 800-247-9035. In order to start the process your EDI ID(s) must be provided, along with c= ontact information and all relevant. Such as, the Book/Page for the transmi= ssion(s) in question, sample tracking numbers from the page, the ICN (Contr= ol number) and transmission date and time that your records indicate that t= he data was transmitted. If you are unable to transmit, the tracking numbers will be billed within s= everal weeks based on a median weight, at single piece prepaid package rate= s. For questions regarding this email please email clb2@ups.com. Please put your UPS account number in the subject line of the email= . Thank you. Abhilasha Deshwal clb2@ups.com In case you do not receive a response to your emails within 24 hours, pleas= e contact the below mentioned names. Abhijeet Randad - rabhijeet@ups.com Danish Shaikh - sdanish@ups.com Prajeesh Nair - nprajeesh@ups.com ref:_00DF05wsA._5002A1IHpnW:ref =A9 2018 United Parcel Service of America, In. UPS, the UPS brandmark, and = the color brown are trademarks of United Parcel Service of America, Inc. Al= l rights reserved. All trademarks, trade names, or service marks that appear in connection wit= h UPS services are the property of their respective owners. UPS monitors incoming and outgoing email communications, including the cont= ent of emails and attachments, for purposes of security, legal compliance, = training, quality assurance and other purposes ------=_Part_3937_1632210904.1523535502476 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Dear Veena,

I apologize for any inconveniences caused by this issue. Based on my resear= ch, our records show that the EDI 215 file was uploaded and accepted by UPS= . 

  EDIM252 3.4_______              G= ROUP STATUS                 MLM &nb= sp;  04/12/2018
                     = ;                     &nb= sp;                     &= nbsp;       08:14:03
 
  Intchg Part ID : 9149495656_________________________   Qual &nb= sp; 12_____________
  Int. Env. Ref  : 000003937_____
  Group Part ID. : 9149495656_________________________   Qual &nb= sp; 12_____________
  Group Name . . : TRANS OCEAN IMPORT CO
  To Date  . . . : __________  Time   _____   &nbs= p;         Loaded  04/09/2018 16:15
  Acknowldge Stat: _               =                 In/Outbound  I=  Databank  G
 
     Rec   Func    Group      =     Transactions   Char.         Acknow= ledged
  A  Stat  ID      Envelope Ref    = Count  Acptd   Count      Date      = ; Time  St
  _        UP      000003937  =     000003 000003  0000038821 04/09/2018 16:15 A


Thank you,
Madeline M. 
UPS EDI Helpdesk 
edihd@ups.com     








--------------- Original Message ---------------
From: [aveena@ups.com]
Sent: 4/11/2018 12:33 PM
To: edihd@ups.com
Cc: imceamai= lto-mike+40transocean+2ecom@ups.com; louk@transocean.com; regankai= n@ups.com
Subject: FW: [EXTERNAL] RE: 288275 UPS - Pre Closed Loop Billing RRDD 0732 = (TRANS OCEAN IMPORT)

Hello Team,

Hope you are doing well !

Please find the below Email notification, our customer is trying to retrans= mit the data but we are not able to fetch the same.

So, we request you to kindly look into this matter and advise our customer = on the same.

Text file is been attached for your reference.


Regards,

Veena Anigol
CLB2@UPS.COM<mailto:CLB2@UPS.COM>

From: Mike [mailto:mike@transocean.c= om]
Sent: Tuesday, April 10, 2018 7:08 PM
To: Anigol Veena (ZGQ4WZN) <aveena@ups= .com>
Cc: Kain Regan (YCC2KDX) <regankain= @ups.com>; louk@transocean.co= m
Subject: RE: [EXTERNAL] RE: 288275 UPS - Pre Closed Loop Billing RRDD 0732 = (TRANS OCEAN IMPORT)

Veena,

We received the 997 showing 3937 is good. We also have received no 824 for = this transmission. I have also attached the RAW Data from 3937 for your or = your Techs' perusal. Please advise.

AK1*UP*3937~
AK9*A*3*3*3~

Mike Toone
EDI Coordinator
Trans-Ocean Imports
10 Midland Avenue |Suite M00| Port Chester, NY 10573
914.949.5656 x149 | 914.937.3140 fax
mike@transocean.com<mailto:mike@transocean.com>

Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received t= his electronic transmission in error, please notify us by telephone and imm= ediately delete this message. As E-mail transmissions cannot be guaranteed = secure or error-free the sender does not accept any liability for errors or= omissions in the contents of this message, which arise because of electron= ic transmission. Any documents accompanying this electronic transmission an= d the information contained herein belong to the sender and are privileged = and intended only for the use of the individual(s) named above.

From: aveena@ups.com<mailto:aveena@ups.com> <aveena@ups.com<mailto:aveena@ups.com>>
Sent: Tuesday, April 10, 2018 9:28 AM
To: mike@transocean.com<mailt= o:mike@transocean.com>
Cc: regankain@ups.com<mailto:regankain@ups.com>; louk@transocean.com<mailto:louk@transocean.com>
Subject: RE: [EXTERNAL] RE: 288275 UPS - Pre Closed Loop Billing RRDD 0732 = (TRANS OCEAN IMPORT)

Hi Mike,

I have checked the status for the below mentioned tracking numbers and foun= d that we are still missing with the billing details.

If you are facing any issues while retransmitting the missing billing detai= ls I would suggest involve your internal tech support team or kindly get in= touch with the UPS tech support team on the below mentioned contact number= . They will be in a better position to assist you and will help you to uplo= ad the data successfully.

UPS Tech Support

System

Phone

Email address

EDI

800-247-9035

edihd@ups.com<mailto:edihd@ups.com>


Regards,

Veena Anigol
CLB2@UPS.COM<mailto:CLB2@UPS.COM>

From: UPS Billing-CLB (PDP5YSL)
Sent: Tuesday, April 10, 2018 1:19 AM
To: 'mike@transocean.com'= ; <mike@transocean.com<mai= lto:mike@transocean.com>><= br /> Cc: Kain Regan (YCC2KDX) <regankain= @ups.com<mailto:regankain@ups.c= om>>; louk@transocean.com<= /a><mailto:louk@transocean.com>
Subject: RE: [EXTERNAL] RE: 288275 UPS - Pre Closed Loop Billing RRDD 0732 = (TRANS OCEAN IMPORT)

Hi Mike,

Thank you for your reply!

Please note that the below mentioned transmission will take approximately 2= 4 hours to reflect in our system. Once it gets updated we will get back to = you.

Regards,

Veena Anigol
CLB2@UPS.COM<mailto:CLB2@UPS.COM>


From: Mike [mailto:mike@transocean.c= om]
Sent: Tuesday, April 10, 2018 1:04 AM
To: UPS Billing-CLB (PDP5YSL) <clb2@ups.= com<mailto:clb2@ups.com>>;= louk@transocean.com<mailto:<= a href=3D"mailto:louk@transocean.com">louk@transocean.com>
Cc: Kain Regan (YCC2KDX) <regankain= @ups.com<mailto:regankain@ups.c= om>>
Subject: [EXTERNAL] RE: 288275 UPS - Pre Closed Loop Billing RRDD 0732 (TRA= NS OCEAN IMPORT)

Abilasha,

We have retransmitted these Numbers in ISA 000003937. Thanks!

Mike Toone
EDI Coordinator
Trans-Ocean Imports
10 Midland Avenue |Suite M00| Port Chester, NY 10573
914.949.5656 x149 | 914.937.3140 fax
mike@transocean.com<mailto:mike@transocean.com>

Confidentiality Notification: If you are not the intended recipient, please= do not disclose, disseminate, copy, distribute or take any action in relia= nce on the contents of this electronic transmission. If you have received t= his electronic transmission in error, please notify us by telephone and imm= ediately delete this message. As E-mail transmissions cannot be guaranteed = secure or error-free the sender does not accept any liability for errors or= omissions in the contents of this message, which arise because of electron= ic transmission. Any documents accompanying this electronic transmission an= d the information contained herein belong to the sender and are privileged = and intended only for the use of the individual(s) named above.

From: clb2@ups.com<mailto:clb2@ups.com> <clb2@ups.com<mailto:clb2@ups.com= >>
Sent: Thursday, April 05, 2018 2:28 PM
To: louk@transocean.com<mailt= o:louk@transocean.com>; mike@transocean.com<mailto:mike@transocean.com>
Subject: 288275 UPS - Pre Closed Loop Billing RRDD 0732 (TRANS OCEAN IMPORT= )

Dear UPS Customer,

This is an important message from the UPS Billing Site.

Our records indicate that we have not received all your billing information= for your UPS account name: TRANS OCEAN IMPORT account number: 288275.

Were the tracking numbers in the attached file transmitted? If those tracki= ng numbers were transmitted did you receive a 997 Functional Acknowledgemen= t with an E or R status or an 824 Application Advice for the transmission?<= br />
If you received one of those EDI messages please correct the errors and ret= ransmit the data.

If you did not receive an error message or uncertain of how to fix the erro= rs, please open a problem log with the UPS EDI Help Desk by sending an emai= l to edihd@ups.com<mailto:edihd@ups.com> or call 800-247-9035.


In order to start the process your EDI ID(s) must be provided, along with c= ontact information and all relevant. Such as, the Book/Page for the transmi= ssion(s) in question, sample tracking numbers from the page, the ICN (Contr= ol number) and transmission date and time that your records indicate that t= he data was transmitted.

If you are unable to transmit, the tracking numbers will be billed within s= everal weeks based on a median weight, at single piece prepaid package rate= s.

For questions regarding this email please email clb2@ups.com<mailto:clb2@ups.co= m>. Please put your UPS account number in the subject line of the em= ail.

Thank you.

Abhilasha Deshwal
clb2@ups.com<mailto:clb2@ups.com>

In case you do not receive a response to your emails within 24 hours, pleas= e contact the below mentioned names.

Abhijeet Randad - rabhijeet@ups.com<mailto:rabhijeet@ups.com><= br /> Danish Shaikh - sdanish@ups.com<m= ailto:sdanish@ups.com>
Prajeesh Nair - nprajeesh@ups.com&= lt;mailto:nprajeesh@ups.com>

ref:_00DF05wsA._5002A1IH= pnW:ref

=C2=A9 2018 United Parcel Service of America, In. UPS= , the UPS brandmark, and the color brown are trademarks of United Parcel Se= rvice of America, Inc. All rights reserved.
All trademarks, trade names, or service marks that appear in connection= with UPS services are the property of their respective owners.
UPS monitors incoming and outgoing email communications, including the = content of emails and attachments, for purposes of security, legal complian= ce, training, quality assurance and other purposes ------=_Part_3937_1632210904.1523535502476--