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Reply-To: <dean@transocean.com>
From: "Dean Smith" <dean@transocean.com>
To: <louk@transocean.com>
Cc: "'Charley Peck'" <charley@transocean.com>
References: <CO1P100MB02643732F913D5DB5BD48E1BA6BD0@CO1P100MB0264.NAMP100.PROD.OUTLOOK.COM>
In-Reply-To: <CO1P100MB02643732F913D5DB5BD48E1BA6BD0@CO1P100MB0264.NAMP100.PROD.OUTLOOK.COM>
Subject: FW: Distributor Scorecard -- March 2018, TRANS-OCEAN IMPORT CO INC - Suffolk, VA - DSV Dist ID 780301
Date: Wed, 11 Apr 2018 16:06:37 -0400
Organization: Trans-Ocean
Message-ID: <088f01d3d1d0$99a61ec0$ccf25c40$@transocean.com>
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Lou - Late shipping charge back list (one order) for last month for Walmart

 

Dean Smith

Vice President Sales

Trans-Ocean Imports

10 Midland Avenue | Suite M00 | Port Chester, NY 10573

914.949.5656 x106 | 914.937.3140 fax | 203.820.8033 mobile

 <mailto:Dean@transocean.com> Dean@transocean.com

 

Confidentiality Notification: If you are not the intended recipient, please
do not disclose, disseminate, copy, distribute or take any action in
reliance on the contents of this electronic transmission.  If you have
received this electronic transmission in error, please notify us by
telephone and immediately delete this message. As E-mail transmissions
cannot be guaranteed secure or error-free the sender does not accept any
liability for errors or omissions in the contents of this message, which
arise because of electronic transmission. Any documents accompanying this
electronic transmission and the information contained herein belong to the
sender and are privileged and intended only for the use of the individual(s)
named above.

 

From: Performance Management <performance_management@walmart.com> 
Sent: Wednesday, April 11, 2018 3:49 PM
To: cs@transocean.com; dean@transocean.com
Subject: Distributor Scorecard -- March 2018, TRANS-OCEAN IMPORT CO INC -
Suffolk, VA - DSV Dist ID 780301

 

Dear DSV Partner,

 

Please find below your chargeback total for March 2018. 

 

Attached are the PO details for LATE and/or REJECT chargebacks. If you would
like to dispute any LATE and/or REJECT chargebacks, please submit the
disputes to  <mailto:performance_management@walmart.com>
performance_management@walmart.com. Please only submit valid disputes.
Invalid disputes will not be considered and will delay the review process.
The deadline for submitting disputes for LATE and/or REJECT chargebacks is
May 18, 2018. 

  


MONTH

TYPE

DIST ID

DIST NAME

CHARGEBACK INCIDENTS

ALLOWANCE

NET

CALCULATED CHARGEBACK

WAIVED AMT

WAIVED REASON

INITIAL CHARGEBACK AMOUNT


MARCH

LATE

780301

TRANS-OCEAN IMPORT CO INC - Suffolk, VA - DSV

1

1

0

$0

$0

Courtesy Adjustment

$0


 

 

 

 

 

 

 

 

 

Total

$0

	


 

If a TRANSPORTATION chargeback is listed, please submit your dispute through
the TSP portal -
<https://portal.teamsupport.com/login.aspx?OrgName=GeCTransportation>
https://portal.teamsupport.com/login.aspx?OrgName=GeCTransportation . If you
have not used the TSP portal before, it will prompt you to register.
Guideline to open a ticket is listed in knowledge base article -
Transportation Chargeback Dispute Ticket Template.

 

The following are how chargebacks are calculated:

*           LATE chargebacks are calculated on the number of POs shipped
past the Expected Ship Date. An allowance is provided based on 1% of the
total number of POs shipped in the chargeback period. A charge of $5 is
applied to each unique late PO. 

*           REJECT chargebacks are calculated on the number of units
rejected with a backorder status. The allowance is calculated on 0.1% of the
total number of units shipped in the chargeback period. A charge of $5 is
applied to each rejected unit.

If listed, a TRANSPORTATION chargeback is based on non-compliant packages
shipped in the months of January and assessed at the higher of: $5 per
non-compliant package; or the rate difference between the
<http://walmart.com/> Walmart.com-selected carrier method and the
vendor-selected (non-compliant) carrier method.

 

Thanks,

 

Performance Management Team

Walmart.com

950 Elm Ave

San Bruno, CA 94066

Save money. Live better.

 

 


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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72"><div class=3DWordSection1><p =
class=3DMsoNormal>Lou &#8211; Late shipping charge back list (one order) =
for last month for Walmart<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Dean=
 Smith</span><span style=3D'color:navy'><o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Vice=
 President Sales</span><span =
style=3D'color:navy'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Tran=
s-Ocean Imports</span><span =
style=3D'color:navy'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>10 =
Midland Avenue | Suite M00 | Port Chester, NY 10573</span><span =
style=3D'color:navy'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>914.=
949.5656 x106 | 914.937.3140 fax |&nbsp;203.820.8033 mobile</span><span =
style=3D'color:navy'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><a =
href=3D"mailto:Dean@transocean.com" =
title=3D"blocked::mailto:Dean@transocean.com"><span =
style=3D'color:blue'>Dean@transocean.com</span></a></span><span =
style=3D'color:navy'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'color:navy'>&nbsp;<o:p></o:p></span></p><p =
class=3DMsoNormal><u><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'>Conf=
identiality Notification:</span></u><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'> If =
you are not the intended recipient, please do not&nbsp;disclose, =
disseminate, copy, distribute or take any action in reliance on the =
contents of this electronic transmission.&nbsp; If you have received =
this electronic transmission in error, please notify us by telephone and =
immediately delete this message. As E-mail transmissions cannot be =
guaranteed secure or error-free the sender does not accept any liability =
for errors or omissions in the contents of this message, which arise =
because of electronic transmission. Any documents accompanying this =
electronic transmission and the information contained herein belong to =
the sender and are privileged and intended only for the use of the =
individual(s) named above.</span><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:=
p></o:p></span></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> Performance Management =
&lt;performance_management@walmart.com&gt; <br><b>Sent:</b> Wednesday, =
April 11, 2018 3:49 PM<br><b>To:</b> cs@transocean.com; =
dean@transocean.com<br><b>Subject:</b> Distributor Scorecard -- March =
2018, TRANS-OCEAN IMPORT CO INC - Suffolk, VA - DSV Dist ID =
780301<o:p></o:p></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad Pro",sans-serif'>Dear DSV =
Partner,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif'>&nbsp;<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad Pro",sans-serif'>Please =
find below your chargeback total for <b>March 2018</b>. <span =
style=3D'color:black'><o:p></o:p></span></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif'>&nbsp;<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad Pro",sans-serif'>Attached =
are the PO details for LATE and/or REJECT chargebacks. If you would like =
to dispute any LATE and/or REJECT chargebacks, please submit the =
disputes to </span><a =
href=3D"mailto:performance_management@walmart.com"><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:blue'>performance_management@walmart.com</span></a>=
<span style=3D'font-size:12.0pt;font-family:"Myriad Pro",sans-serif'>. =
Please only submit valid disputes. Invalid disputes will not be =
considered and will delay the review process. The deadline for =
submitting disputes for LATE and/or REJECT chargebacks&nbsp;is =
<b><u><span style=3D'color:red'>May 18, 2018</span></u></b><u><span =
style=3D'color:red'>.</span></u><span style=3D'color:red'> =
</span><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif'>&nbsp;&nbsp;<o:p></o:p></span></p><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D1385 style=3D'width:1039.0pt;border-collapse:collapse'><tr =
style=3D'height:30.0pt'><td width=3D75 valign=3Dbottom =
style=3D'width:56.0pt;border-top:solid #003397 1.0pt;border-left:solid =
#003397 =
1.0pt;border-bottom:none;border-right:none;background:#6AADEE;padding:.75=
pt .75pt 0in .75pt;height:30.0pt'><p class=3DMsoNormal><b><span =
style=3D'font-family:"Myriad =
Pro",sans-serif'>MONTH<o:p></o:p></span></b></p></td><td width=3D123 =
valign=3Dbottom style=3D'width:92.0pt;border:none;border-top:solid =
#003397 1.0pt;background:#6AADEE;padding:.75pt .75pt 0in =
.75pt;height:30.0pt'><p class=3DMsoNormal><b><span =
style=3D'font-family:"Myriad =
Pro",sans-serif'>TYPE<o:p></o:p></span></b></p></td><td width=3D79 =
valign=3Dbottom style=3D'width:59.0pt;border:none;border-top:solid =
#003397 1.0pt;background:#6AADEE;padding:.75pt .75pt 0in =
.75pt;height:30.0pt'><p class=3DMsoNormal><b><span =
style=3D'font-family:"Myriad Pro",sans-serif'>DIST =
ID<o:p></o:p></span></b></p></td><td width=3D340 valign=3Dbottom =
style=3D'width:255.0pt;border:none;border-top:solid #003397 =
1.0pt;background:#6AADEE;padding:.75pt .75pt 0in .75pt;height:30.0pt'><p =
class=3DMsoNormal><b><span style=3D'font-family:"Myriad =
Pro",sans-serif'>DIST NAME<o:p></o:p></span></b></p></td><td width=3D108 =
valign=3Dbottom style=3D'width:81.0pt;border:none;border-top:solid =
#003397 1.0pt;background:#6AADEE;padding:.75pt .75pt 0in =
.75pt;height:30.0pt'><p class=3DMsoNormal><b><span =
style=3D'font-family:"Myriad Pro",sans-serif'>CHARGEBACK =
INCIDENTS<o:p></o:p></span></b></p></td><td width=3D103 valign=3Dbottom =
style=3D'width:77.0pt;border:none;border-top:solid #003397 =
1.0pt;background:#6AADEE;padding:.75pt .75pt 0in .75pt;height:30.0pt'><p =
class=3DMsoNormal><b><span style=3D'font-family:"Myriad =
Pro",sans-serif'>ALLOWANCE<o:p></o:p></span></b></p></td><td width=3D49 =
valign=3Dbottom style=3D'width:37.0pt;border:none;border-top:solid =
#003397 1.0pt;background:#6AADEE;padding:.75pt .75pt 0in =
.75pt;height:30.0pt'><p class=3DMsoNormal><b><span =
style=3D'font-family:"Myriad =
Pro",sans-serif'>NET<o:p></o:p></span></b></p></td><td width=3D117 =
valign=3Dbottom style=3D'width:88.0pt;border:none;border-top:solid =
#003397 1.0pt;background:#6AADEE;padding:.75pt .75pt 0in =
.75pt;height:30.0pt'><p class=3DMsoNormal><b><span =
style=3D'font-family:"Myriad Pro",sans-serif'>CALCULATED =
CHARGEBACK<o:p></o:p></span></b></p></td><td width=3D79 valign=3Dbottom =
style=3D'width:59.0pt;border:none;border-top:solid #003397 =
1.0pt;background:#6AADEE;padding:.75pt .75pt 0in .75pt;height:30.0pt'><p =
class=3DMsoNormal><b><span style=3D'font-family:"Myriad =
Pro",sans-serif'>WAIVED AMT<o:p></o:p></span></b></p></td><td =
width=3D143 valign=3Dbottom =
style=3D'width:107.0pt;border:none;border-top:solid #003397 =
1.0pt;background:#6AADEE;padding:.75pt .75pt 0in .75pt;height:30.0pt'><p =
class=3DMsoNormal><b><span style=3D'font-family:"Myriad =
Pro",sans-serif'>WAIVED REASON<o:p></o:p></span></b></p></td><td =
width=3D171 valign=3Dbottom =
style=3D'width:128.0pt;border:none;border-bottom:solid #6AADF2 =
1.0pt;background:#FFB612;padding:.75pt .75pt 0in .75pt;height:30.0pt'><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b><span =
style=3D'font-family:"Myriad Pro",sans-serif'>INITIAL CHARGEBACK =
AMOUNT<o:p></o:p></span></b></p></td></tr><tr =
style=3D'height:15.0pt'><td nowrap valign=3Dbottom =
style=3D'border-top:none;border-left:solid windowtext =
1.0pt;border-bottom:solid windowtext 1.0pt;border-right:solid #D9D9D9 =
1.0pt;padding:.75pt .75pt 0in .75pt;height:15.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>MARCH<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid #D9D9D9 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:15.0pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>LATE<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid #D9D9D9 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:15.0pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Myriad =
Pro",sans-serif'>780301<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid #D9D9D9 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:15.0pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Myriad Pro",sans-serif'>TRANS-OCEAN IMPORT CO INC =
- Suffolk, VA - DSV<o:p></o:p></span></p></td><td nowrap valign=3Dbottom =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid #D9D9D9 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:15.0pt'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>1<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid #D9D9D9 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:15.0pt'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>1<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid #D9D9D9 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:15.0pt'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>0<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid #D9D9D9 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:15.0pt'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>$0<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid #D9D9D9 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:15.0pt'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>$0<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:15.0pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Myriad Pro",sans-serif;color:black'>Courtesy =
Adjustment<o:p></o:p></span></p></td><td nowrap valign=3Dbottom =
style=3D'padding:.75pt .75pt 0in .75pt;height:15.0pt'><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><span =
style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>$0<o:p></o:p></span></p></td></tr><tr =
style=3D'height:15.0pt'><td nowrap valign=3Dbottom =
style=3D'border-top:none;border-left:solid white =
1.0pt;border-bottom:none;border-right:solid white 1.0pt;padding:.75pt =
.75pt 0in .75pt;height:15.0pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>&nbsp;<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom style=3D'border:none;border-right:solid white =
1.0pt;padding:.75pt .75pt 0in .75pt;height:15.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>&nbsp;<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom style=3D'border:none;border-right:solid white =
1.0pt;padding:.75pt .75pt 0in .75pt;height:15.0pt'><p =
class=3DMsoNormal><b><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>&nbsp;<o:p></o:p></span></b></p></td><td =
nowrap valign=3Dbottom style=3D'border:none;border-right:solid white =
1.0pt;padding:.75pt .75pt 0in .75pt;height:15.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>&nbsp;<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom style=3D'border:none;border-right:solid white =
1.0pt;padding:.75pt .75pt 0in .75pt;height:15.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>&nbsp;<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom style=3D'border:none;border-right:solid white =
1.0pt;padding:.75pt .75pt 0in .75pt;height:15.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>&nbsp;<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom style=3D'border:none;border-right:solid white =
1.0pt;padding:.75pt .75pt 0in .75pt;height:15.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>&nbsp;<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom style=3D'border:none;border-right:solid white =
1.0pt;padding:.75pt .75pt 0in .75pt;height:15.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>&nbsp;<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom style=3D'padding:.75pt .75pt 0in .75pt;height:15.0pt'><p =
class=3DMsoNormal><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>&nbsp;<o:p></o:p></span></p></td><td nowrap =
valign=3Dbottom style=3D'border-top:none;border-left:solid windowtext =
1.0pt;border-bottom:solid windowtext 1.0pt;border-right:solid white =
1.0pt;padding:.75pt .75pt 0in .75pt;height:15.0pt'><p =
class=3DMsoNormal><b><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>Total<o:p></o:p></span></b></p></td><td =
nowrap valign=3Dbottom =
style=3D'border-top:none;border-left:none;border-bottom:solid windowtext =
1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt .75pt 0in =
.75pt;height:15.0pt'><p class=3DMsoNormal align=3Dright =
style=3D'text-align:right'><b><span style=3D'font-family:"Myriad =
Pro",sans-serif;color:black'>$0<o:p></o:p></span></b></p></td></tr><tr><t=
d width=3D75 style=3D'width:56.0pt;padding:0in 0in 0in 0in'></td><td =
width=3D123 style=3D'width:92.0pt;padding:0in 0in 0in 0in'></td><td =
width=3D79 style=3D'width:59.0pt;padding:0in 0in 0in 0in'></td><td =
width=3D340 style=3D'width:255.0pt;padding:0in 0in 0in 0in'></td><td =
width=3D108 style=3D'width:81.0pt;padding:0in 0in 0in 0in'></td><td =
width=3D103 style=3D'width:77.0pt;padding:0in 0in 0in 0in'></td><td =
width=3D49 style=3D'width:37.0pt;padding:0in 0in 0in 0in'></td><td =
width=3D117 style=3D'width:88.0pt;padding:0in 0in 0in 0in'></td><td =
width=3D79 style=3D'width:59.0pt;padding:0in 0in 0in 0in'></td><td =
width=3D143 style=3D'width:107.0pt;padding:0in 0in 0in 0in'></td><td =
width=3D171 style=3D'width:128.0pt;padding:0in 0in 0in =
0in'></td></tr></table><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad Pro",sans-serif'>If a =
TRANSPORTATION chargeback is listed, <span =
style=3D'color:#1A1A1A'>please submit your dispute through the TSP =
portal - </span></span><a =
href=3D"https://portal.teamsupport.com/login.aspx?OrgName=3DGeCTransporta=
tion"><span style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:blue;text-decoration:none'>https://portal.teamsuppo=
rt.com/login.aspx?OrgName=3DGeCTransportation</span></a><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:#1A1A1A'> . If you have not used the TSP portal =
before, it will prompt you to register. Guideline to open a ticket is =
listed in knowledge base article - Transportation Chargeback Dispute =
Ticket Template.</span><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif'><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad Pro",sans-serif'>The =
following are how chargebacks are calculated:<o:p></o:p></span></p><p =
class=3DMsoNormal =
style=3D'margin-left:39.0pt;text-indent:-21.0pt;mso-list:l0 level1 =
lfo2'><![if !supportLists]><span =
style=3D'font-size:12.0pt;font-family:Symbol;color:black'><span =
style=3D'mso-list:Ignore'>&middot;<span style=3D'font:7.0pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
</span></span></span><![endif]><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:black'>LATE chargebacks are calculated on the =
number of POs shipped past the Expected Ship Date. An allowance is =
provided based on 1% of the total number of POs shipped in the =
chargeback period. A charge of $5 is applied to each unique late PO. =
<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-left:39.0pt;text-indent:-21.0pt;mso-list:l0 level1 =
lfo2'><![if !supportLists]><span =
style=3D'font-size:12.0pt;font-family:Symbol;color:black'><span =
style=3D'mso-list:Ignore'>&middot;<span style=3D'font:7.0pt "Times New =
Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
</span></span></span><![endif]><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:black'>REJECT chargebacks are calculated on the =
number of units rejected with a backorder status. The allowance is =
calculated on 0.1% of the total number of units shipped in the =
chargeback period. A charge of $5 is applied to each rejected =
unit.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad Pro",sans-serif'>If =
listed, a TRANSPORTATION chargeback is based on non-compliant packages =
shipped in the months of <b>January</b> and assessed at the higher of: =
$5 per non-compliant package; or the rate difference between the =
</span><a href=3D"http://walmart.com/"><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:blue'>Walmart.com</span></a><span =
style=3D'font-size:12.0pt;font-family:"Myriad Pro",sans-serif'>-selected =
carrier method and the vendor-selected (non-compliant) carrier =
method.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif'>Thanks,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:#1F497D'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><b><span style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:#1A75CF'>Performance Management =
Team</span></b><span style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:#1A75CF'><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:#1F497D'>Walmart.com<o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:#1F497D'>950 Elm Ave<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:#1F497D'>San Bruno, CA =
94066<o:p></o:p></span></p><p class=3DMsoNormal><b><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:#0080FF'>Save money. Live better.</span></b><span =
style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:#0080FF'><o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;font-family:"Myriad =
Pro",sans-serif;color:#0080FF'>&nbsp;<o:p></o:p></span></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></body></html>
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